KEY POINT: In the last slide we showed a big solution map that encompasses ALL HP can do for enterprises… Now let’s drill down into what enterprises are typically DOING in mobility and identify where HP can help. We see enterprises focused on employee productivity OR helping the business units/marketing teams with customer mobility… The interesting thing is that most customers do NOT have enough resources to address both these use cases at the same time. Position HP as having the ability to augment their IT team’s capabilities - to let them do even more when partnered with HP.. --------------------------------------------------------------------------------------- You have seen that HP has many capabilities to help enterprises with their mobility initiatives… but let's now move on - to discuss the two most typical use cases we see across many regions and industries
The first use case is productivity for employees. The real impetus here is to provide great employee services - including bring your own device (BYOD) - that will meet the consumer-level expectations your employees have developed in the past several years. The tension here - is to provide those services quickly, while maintaining sufficient control and keeping your employees accountable.
BYOD can be straightforward for email and calendar if ActiveSync is in place…. But the real value of mobility is to empower employees by mobilizing business functions like sales work and customer service to mobile devices. In these cases, informed decisions have to be made about application architectures and extending business processes.
In the new mobility world, empowered employees provide better customer service and are more satisfied. And finally satisfied employees are more likely to follow security guidelines in the use of their mobile devices… an important consideration given today’s complex security environment.
The second use case is mobility as a center of excellence. In this use case, the IT team works to come alongside the various business units and marketing teams within their organization: and enable/facilitate building great user experiences for the enterprise’s customers by establishing and sharing mobility best practices and guidelines
It is important here - that the center of excellence is not perceived as a method of governance or control - but as an accelerator, preventing each business unit from having to solve key problems like security, app dev technologies or app architectures all by themselves. In some cases, enterprises have established a mobility center of excellence and put it under the control of a VP of User Experience. This is a great way to go and a great example of a Mobility Center of excellence
KEY POINT: All elements of Mobility are interconnected and cannot be considered in isolation. That is why working with HP is so important.We have strengths in all key areas of mobility TODAY. This Mobility Solution Map is not a plan or a roadmap but answers a key question…“What can HP do to help my enterprise NOW in Mobility?” --------------------------------------------------------------------------------------- HP wants to help you build your connected mobility environment. Today HP has products - both hardware and software, along with services and solutions covering every single area of mobility.
On the left-hand side you see a circular diagram that illustrates what HP considers is a successful/connected mobility environment. At the center you see devices - surrounded by people, applications and data… Surrounding that is secure connectivity… And surrounding is management, operations and strategy. At HP we believe that all these Mobility elements are interconnected and must be considered together to create a truly successful, connected mobility environment. So what capabilities does HP have today - to help your organization?
Strategy: HP can help you develop a pragmatic go-forward plan or a full strategic enterprise analysis for mobility. You chose based on your needs.
Applications: HP can develop engaging mobile apps for you on multiple platforms with our best-shore teams. If you already have working apps on one platform, then HP can develop applications for additional platforms - broadening your employee and customer coverage In addition, HP has the tools, technologies and methodologies to help you develop applications yourself
People: a key focus of mobility is deciding which employee services and business processes need to be mobilized to which employee communities… This may involve providing custom mobile applications or the virtualization of existing applications to mobile clients from the data center. It will also involve extending office-level communications and collaboration to your mobile employees together with enterprise-grade mobile printing
Management: Many firms are trying to decide how best to provide management of the devices that they corporately provide to senior staff or that employees are already bringing to work themselves (BYOD). HP provides cloud-based data management, application management and mobile device management as a service to help enterprises get off the ground in this area very quickly.. HP also can provide our enterprise mobility platform which provides a corporate App Store for support of private application on any platform along with a secure mobile gateway into your back-end corporate systems
Security: HP can provide security at every level of your mobile environment. From application source code security, Web service security, infrastructure security, perimeter security, wireless security and security automation. In addition HP has security services teams that lead the world in finding security vulnerabilities for the technology industry and provide specific services to help you with any security needs
Connectivity: Wireless communication is becoming ubiquitous but is also often overloaded. Many devices are great but can swamp any one wireless access point. HP can help you transform your wireless networking to dramatically improve performance and access. HP has the BYOD capabilities, networking equipment and management software to provide a state-of-the-art unified system of access and allow you to manage that unified system with one state-of-the-art software suite
Operations: To deliver a great mobile user experience - you need to assure that experience is properly powered - not only at the mobile device but at the back-end services. HP can help you monitor and measure the connection between user experience and your infrastructure. In addition HP has the Converged Cloud capabilities you need to dramatically and dynamically power your mobile web services.
Devices: As you consider enterprise-class devices for your employees - we would like you to consider HP's portfolio of enterprise-class tablets and notebooks along with our capabilities to provide mobile workstations and printers as part of your mobile ecosystem.
Data: Mobile data analysis and protection HP Autonomy and Vertica allow you to gain business intelligence and insight from mobile-connected customer data. In addition, the HP Autonomy software suite has specific capabilities to allow you to backup and manage data on your mobile devices
Summary: We call this diagram the mobility solution map. It allows us to speak to any number of different areas of mobility in general terms - until we understand exactly what you need within your specific mobility environment. All these capabilities are in place today from HP and are available to help you build your connected mobility environment. We've placed all required employee productivity and BYOD services on the right-hand side of the diagram. And if you follow around our circular diagram on the left-hand side - in a clockwise fashion - you will follow all the capabilities required for customer mobility. At the end of the presentation we can refer to an interactive version of the diagram to allow discussion on any particular element, product or service.
So what are your next steps for boosting your business responsiveness?
At HP, our goal is to help you - help your customers and employees ‘work anywhere on what matters’
Connect To help you deepen your connections with your employees, we recommend the transformation experience workshop for mobility (from TS) and we recommend the HP mobile opportunity workshop (from ES) when your mobility focuses externally on your customers
Converge Take advantage of HP’s transformation experience workshops for networks, for unified communications and for application transformation - to unify mobility efforts across IT – to ensure that mobile tools, processes and application development don’t become yet another IT silo
Control We also recommend the mobile device management and security assessment (ES) to help you understand how best to use technologies like mobile device management in your environment The mobile application security assessment (HPSW) will help you understand how best to eliminate security vulnerabilities as you develop your own mobile applications And the imaging and printing security workshop (PPS-IPG) will help you understand how HP’s cloud-based printing capabilities can help your employees today
HP can be your single source for many of the mobility solutions you need to create a comprehensive and successful mobility environment for your organization
Mobile assessments and planning-helping you build a pragmatic and solid working plan for mobility Mobile application development-HP has products technologies and services to help you build mobile applications in-house or just take all the credit if you let HP build them for you… Mobile application testing-allows you to guarantee functional quality and performance for your mobile applications along with checking the security status of those applications Wireless networking-BYOD will not stop - so your network has to be ready for that flood of new devices. Let HP help you build an exceptional wireless environment and manage it seamlessly together with your wired network. Many organizations want to provide their employees with an Enterprise App Store and a secure Gateway back to enterprise systems - HP can provide these for you Employee communications-Let HP help you unify communications for your employees and improve their productivity HP is a world leader in blade servers and we have the infrastructure and cloud systems available to help you power your mobile connections. You can also take advantage of HP’s public cloud for any mobile processing requirements you have Let HP help you manage the security of your network, your applications, and your infrastructure to ensure a secure mobile environment HP has cloud-based secure mobile printing enabling your employees to print from anywhere HP has the business intelligence tools to help you monetize and provide value from both the mobile structured and unstructured data created by your mobile connections to your customers
And last but not least we have enterprise class mobile computing devices that are maintainable, rugged and secure
Let’s work together to see how HP can help you accelerate your mobile plans and allow your organization to take full advantage of mobility by taking a more holistic view of mobility and gaining real strategic value.