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Convergence of
Success Principles and Personal
           Branding
                            Gabriel Lubale
                      Phone: +254 726 934 441
                       E-mail: gabriellubale@yahoo.com
                        Website: www.gabriellubale.com
First Presentation to NEPAD Kenya Secretariat at Pangoni Beach Resort & SPA,
            Mtwapa Mombasa Kenya on Thursday 25th October 2012
Opening Question

       What is easy to
       tell?

       Success or Failure.
2   Copyright © 2012 www.gabriellubale.com
Introduction - Jim Colins
    •    Jim Colins has
        been recognized by
        Times as one of the
        Authors of the 25
        Most Influential
        Business
        Management Books.
        The Books that
        changed the way we
        think about
        management.
3   Copyright © 2012 www.gabriellubale.com
Introduction - Dr. Stephen Covey
     Dr. Stephen Covey,
      passed on 16th July
      2012 is one of
      Leadership Gurus of
      today.
     His book the 7 Habits of
      Highly Effective People
      has sold over 15 million
      copies.
     Other Contemporary
      Leadership Gurus
      whose ideas
      synchronize are John
      Maxwell, Tom Peters,
4     Brian Tracy, Mackay
    Copyright © 2012 www.gabriellubale.com

      Harvey, Ken Blanchard,
Introduction - Dr. Stephen Covey and
    Jim Colins
       Dr Stephen talks about ―habits‖ and Jim
       Colins talks about ―Stages‖. Dr Stephen
       Covey’s and Jim Colins ideas are Leadership
       Concepts in Management Theory and
       Practice and on the hand Personal Branding
       is Marketing Management Concept.
       These bestseller authors of 21st Century help
       to explain Success Principles both from an
       individual level to organization level. Their
       ideas seem to merge and smoothly transition.
5   Copyright © 2012 www.gabriellubale.com
Introduction - Dr. Stephen Covey and
    Jim Colins … contd
       With their frameworks, Dr. Stephen Covey
       and Jim Colins took a very complex set of
       idea’s, strategies, philosophies, behaviors and
       tactics and they simplified everything into an
       easy to understand ―road map‖ that can be
       understood and acted upon to achieve greater
       effectiveness in any endeavor. Whether it is a
       Personal or Corporate or Both.

6   Copyright © 2012 www.gabriellubale.com
Introduction - Dr. Stephen Covey and
    Jim Colins … contd
       These Success Principles originate in all of the
       World’s Major Religions and also were articulated by
       other Early Scholars and Thinkers.
       For example Authors of Classic Self-Improvement
       Books: Acres of Diamond by Russell Conwell, As a
       Man thinketh by James Allen, Apology of Socrates by
       Plato, Art of War by Sun Tzu, The Communist
       Manifesto by Karl Marx, The Autobiography of
       Benjamin Franklin, How to Win friends and influence
       People by Dale Carnegie, The Meditations of Marcus
       Aurelius and Richest Man in Babylon by George
       Clason, Sayings of Confusion, Manual of Epictetus.

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Success Principles
Dr. Stephen Covey’s process figure: success principles




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Principles of Success
        Dr. Covey’s 7 Habits of Highly
        Effective People
        1. Be Proactive – This is about not
        being reactive or blaming others, but
        understanding that we have the freedom
        to choose our actions that are based on
        values rather than external conditions.
        Principles of Personal Choice.
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Principles of Success … contd
        2. Begin With The End In Mind – This is
        about consciously creating a mental outcome
        for your project. It’s about not just living day
        to day with no clear objective, but identifying
        and committing ourselves to a quantifiable
        outcome and the values and principles that
        will guide our decisions and actions.
        Principles of Personal Vision.

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Principles of Success … contd
       3. Put First Things First – This is about
       not holding yourself hostage to the
       urgent agendas that surround you, but
       organizing and executing your activities
       around your most important
       priorities. It’s about living and being
       driven by the principles that you value
       the most. Principles of Integrity &
12
       Execution.
     Copyright © 2012 www.gabriellubale.com
Principles of Success … contd
       4. Think Win-Win – This is a paradigm
       shift from ―me‖ to ―we‖. It’s about having
       a frame of mind that goes away from
       adversarial competition and goes toward
       mutual respect and mutual benefit in all
       interactions and negotiations. The
       Universal Law of Abundance in book
       The Secret by Rhonda Byrne. Principles
13
       of Mutual Benefit.
     Copyright © 2012 www.gabriellubale.com
Principles of Success … contd
       5. Seek First To Understand, Then To Be
       Understood -This is a shift in how we listen to
       other people. It’s about going away from
       thinking about what our response is going to
       be when it’s our turn to talk and instead
       listening with the intent of truly understanding
       the other person’s point of view. And when
       we do that, speaking openly and being
       understood happens more naturally and
14   Copyright © 2012Principles of Mutual Understanding.
       easily. www.gabriellubale.com
Principles of Success … contd
       6. Synergize – Synergy is about
       working together as a complimentary
       team in solving problems, working out
       differences and seizing
       opportunities. It’s about using the
       strengths of some to compensate for the
       weaknesses of others in a way that you
       make individual weaknesses irrelevant.
15
       Principles of Creative Cooperation.
     Copyright © 2012 www.gabriellubale.com
Principles of Success … contd
       7. Sharpen The Saw – Sharpening the saw is
       about renewing ourselves in the four basic
       area’s of life: physical, mental, spiritual and
       emotional. This is similar to the World Health
       Organization (WHO) definition of Healthy
       Person. Fitness in all Four Areas and not
       merely the absence of diseases. It’s the habit
       that increases our ability to live all the other
       habits effectively. Principles of Balanced Self-
16     Renewal.
     Copyright © 2012 www.gabriellubale.com
Principles of Success … contd
        The power of DR Covey’s framework
        isn’t so much about the individual Habits
        as much as it’s about how the Habits
        relate to one another.
        And not only how they relate to one
        another, but how they pave the way for
        progressing through what Dr. Covey
        calls the ―Maturity Continuum―.
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Principles of Success … contd
      The Maturity Continuum is based on the 3 levels of
      maturity:
      1. Dependence – The paradigm that we start out
      depending on others. Like a baby depends on his
      mother.
      2. Independence – The paradigm that we make our
      own decisions and we take care of ourselves.
       3 . Interdependence – The paradigm that WE can do
       things. That our capabilities and efforts working
       towards a common goal can great something greater
18   Copyright © what we can do as individuals.
       than 2012 www.gabriellubale.com
Principles of Success … contd
      You can see from Dr. Covey’s visual framework
      that Habits 1-3 (the personal work– Private
      Victory ) that will help you get from Dependence
      to Independence. Habits 4-6 (the interpersonal
      work– Public Victory ) that will help you get from
      Independence to Interdependence.
       And as you can see Habit 7, Sharpening the
       Saw, encircles everything which represents that
       working on the first 6 Habits is a continual and
       never ending process. This Principle similar to the
19   Copyright © 2012 www.gabriellubale.com
       flywheel in Jim Colin’s framework.
Jim Colin’s process figure: success principles




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Jim Colin’s flow Chart figure: success principles




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Principles of Success … contd
       Jim Colin’s framework of Building a Great
       organization from a Good one. His process has
       4 Basic Stages and each Stage consists of 2
       Fundamental Principles.
       The first model the transformation as a process of ―
       build up‖ followed by ―breakthrough‖. We can draw
       an analogy between the framework and a Jet
       taking-off on the run-way from the book Good to
       Great.
       Whereas the Second model depicts the Result-
       Based Management Framework in the Public
22     Service from the Book Built to Last.
     Copyright © 2012 www.gabriellubale.com
Principles of Success … contd
        The Shared-values that drive these
        Fundamental Principles are:
        1. Personal Humility
        2. Professional Will.




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In-put Principles of Success … contd
       STAGE 1: DISCIPLINED PEOPLE
       1. Level 5 Leadership - Level 5 leaders are
       ambitious first and foremost for the cause, the
       organization, the work—not themselves— and they
       have the fierce resolve to do whatever it takes to
       make good on that ambition.
       2. First Who … Then What - Those who build great
       organizations make sure they have the right people
       on the bus, the wrong people off the bus, and the right
       people in the key seats before they figure out where
       to drive the bus. They always think first about ―who‖
24
       and then about what.
     Copyright © 2012 www.gabriellubale.com
In-put Principles of Success … contd
       STAGE 2: DISCIPLINED THOUGHT
       3. Confront the Brutal Facts—the Stockdale
       Paradox - Retain unwavering faith that you can and
       will prevail in the end, regardless of the difficulties,
       and at the same time have the discipline to confront
       the most brutal facts of your current reality, whatever
       they might be.
       4. The Hedgehog Concept - Greatness comes about
       by a series of good decisions consistent with a
       simple, coherent concept— a ―Hedgehog Concept.‖
       The Hedgehog Concept is an operating model that
       reflects understanding of three intersecting circles:
       What you can be the best in the world at, What you
       are deeply passionate about, and What best drives
25   Copyright © economic or resource engine.
       your 2012 www.gabriellubale.com
In-put Principles of Success … contd
       STAGE 3: DISCIPLINED ACTION
       5. Culture of Discipline - Disciplined people who
       engage in disciplined thought and who take
       disciplined action—operating with freedom within a
       framework of responsibilities—this is the cornerstone
       of a culture that creates greatness. In a culture of
       discipline, people do not have ―jobs;‖ they have
       responsibilities.
       6. The Flywheel - In building greatness, there is no
       single defining action, no grand program, no one killer
       innovation, no solitary lucky break, no miracle
       moment. Rather, the process resembles relentlessly
       pushing a giant heavy flywheel in one direction, turn
       upon turn, building momentum until a point of
26     breakthrough, and beyond.
     Copyright © 2012 www.gabriellubale.com
In-put Principles of Success … contd
      STAGE 4: BUILDING GREATNESS TO
      LAST
       7. Clock Building, Not Time Telling - Build
       an organization that can adapt through
       multiple generations of leaders; the exact
       opposite of being built around a single great
       leader, great idea or specific program. Build
       catalytic mechanisms to stimulate progress,
       rather than acting as a charismatic force of
27     personality to drive progress.
     Copyright © 2012 www.gabriellubale.com
In-put Principles of Success … contd
      STAGE 4: BUILDING GREATNESS TO LAST ..
      contd
       8. Preserve the Core and Stimulate Progress -
       Adherence to core values combined with a willingness
       to challenge and change everything except those core
       values—keeping clear the distinction between ―what
       we stand for‖ (which should never change) and ―how
       we do things‖ (which should never stop changing).
       Great companies have a purpose—a reason for
       being—that goes far beyond just making money, and
       they translate this purpose into BHAGs (Big Hairy
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       Audacious Goals) to stimulate progress.
Out-put Results of Success
     1. Where are You and Your
        organization on the
        Journey From Good To
        Great?
     2. How tell if you and your
        organization has attained
29      Greatness?
     Copyright © 2012 www.gabriellubale.com
Out-put Results of Success ..
     contd
       Whether you are CEO of Blue Chip
       Company with Multi-Dollar Turnover, a
       middle level Manager or front desk
       Executive or an budding Entrepreneur
       just surviving. I would like remember you
       are in business first for yourself and then
       simultaneously for the organization that
       provides you the platform. Experience in
       the best teacher School of hard-knocks.
       Here is the check-list!
     Copyright © 2012 www.gabriellubale.com
30
Out-put Results of Success ..
     contd
     1. Delivers Superior Performance
      In business, performance is defined by
         financial returns and achievement of
         corporate purpose. The bottom-line:
         profits beyond what inherent economic
         conditions enables. In the social
         sectors, performance is defined by
         results and efficiency in delivering on
         the social mission.
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Out-put Results of Success ..
     contd
     2. Makes a Distinctive Impact
      The organization makes such a
       unique contribution to the
       communities it touches and does
       its work with such unadulterated
       excellence that if it were to
       disappear, it would leave a hole
       that could not easily be filled by
32
       any other institution on the planet.
     Copyright © 2012 www.gabriellubale.com
Out-put Results of Success ..
     contd
     3. Achieves Lasting Endurance
      The organization can deliver
       exceptional results over a long
       period of time, beyond any single
       leader, great idea, market cycle, or
       well-funded program. When hit
       with setbacks, it bounces back
       even stronger than before.
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End of Part I
                            Questions and Comments




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Personal Branding
Stand out in a crowded
     Marketplace
     Professionalism:
     Presence: Your Aura.
     Polish: Refined, Social
        Graces etc


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Avoid the ―kawa‖
        Brands
        that win
        are brands
        that stand
        out!
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Fake it till you make it
      New position – apply for post with highest
         qualification and experience.
        Dress like the big shot! Dress to impress.
        Set deadlines that are ambitious. BHAG!
        Become a CEO of your own career destiny.
        Even successful people need to evolve their
         brand.
        Are you authentic? You were born an original do
         not live to die a photocopy! Refuse to be your
         own shadow! Maintain your DNA. The pedigree!
        Deliver consistently. Promise less and deliver
         more. Delight your customers. Wow! Them.
38   Copyright © 2012 www.gabriellubale.com
Can you resist the ping?
                                              Having your phone
                                              before your client is
                                              considered rude. It
                                              means your calls are
                                              more important that
                                              your customer! Rem.
                                              TQM. Learn the phone
                                              etiquette. Switch off and
                                              keep it out of sight.
                                              When you talk, pick it
                                              with a smile and identify
                                              yourself. This is Gabriel
                                              Lubale. Can I help you?
                                              Thank you for calling
39   Copyright © 2012 www.gabriellubale.com
                                              Gabriel Lubale. Speak
                                              to me or I am on-line.
Online branding
      This is the way of
       21st Century. How
       do you do it? Post
       articles, Guide
       people around, Pass
       information.
      Do not use the
       photos of your pet.
       For example a dog,
       cat or other animal.
      Visit a professional
       Photographer and
       take many shots to
40
       use.
     Copyright © 2012 www.gabriellubale.com
Be heard differently




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Be heard differently
     • What is your elevator pitch?
      Way of self-introduction. Create
      the impression in first 5
      seconds.
     • Design your verbal business
      card. Speak like a diplomat.
      Know what can uttered!
42   Copyright © 2012 www.gabriellubale.com
Be heard differently … contd
        E.g. Sharpening the brains – Lecturer. Issuing
        Passports to Nationals and Visas to Foreigner
        – Immigration Officer. Fighting poverty and
        ignorance among learners in Colleges –
        Lecturer and Facilitator. Improving the Social
        Capital – Motivational Speaker and Image
        Consultant.
        Note: People respond to Humor, Greed and
        Fear. Create a memorable first encounter.
        Avoid to say you are best but act as the best.

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Non verbal communication 101
          and body language




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Non verbal communication 101
     and body language … contd

     Smile.
     Eye contact.
     Handshake.



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Facts and Tips
        Power posing
        … contd
        2010 Harvard
        University in
        Research
        revealed
        that…..

46   Copyright © 2012 www.gabriellubale.com
Facts and Tips
       Power posing … contd
       …. Holding one's body in "high-power" poses for short
       time periods can summon an extra surge of power
       and sense of well-being when it's needed .
       Stimulating the levels of two hormones impacts on our
       performance by either raising Testosterone hormone
       or lowering Cortisol hormone. Testosterone hormone
       is linked to power and dominance in animal and
       human Worlds. Cortisol hormone is the ―stress‖
       hormone that can impair immune functioning, cause
       hypertension and memory loss. It has been observed
       that MBA Students who sat carelessly in lecture halls
       and took much space as possible got higher paying
47   Copyright © 2012 www.gabriellubale.com
       jobs whereas the conservatives collected the
Facts and Tips




48   Copyright © 2012 www.gabriellubale.com
Practice Bill Clinton’s
          Charisma




49   Copyright © 2012 www.gabriellubale.com
Facts and Tips … contd
       Practice Bill Clinton’s Charisma
       The Secret of Bill Clinton’s Charisma, Bill
       Clinton is (in)famous for the charisma he
       exudes. Countless stories exist of complete
       strangers (and even people who despised
       Clinton) leaving a first encounter with him
       feeling like they’ve known him for years. You
       can enhance your charisma skills by doing the
       following three things:
       1. Practice Brief Eye Contact With Strangers.
       2. Master the Art of Personal Space.
50   Copyright © 2012 www.gabriellubale.com
       3. Practice Being Present.
Facts and Tips … contd
     • Emulate the Babies
      (infants).Smile.
     • Exposing the neck is assign
      of surrender. Avoid this. Look
      straight-forward like a
      telescope or a soldier
      marching or Guard of Honor
51   Copyright © 2012 www.gabriellubale.com
      Parade!
Business Networking Gifts
      Compliment freely.
      Don’t complain.
      Be positive.
      Magical words of courtesy.
       Please, Sorry, Thank you,
       Excuse me.
      Eat and drink professionally.
       Good table manners. How to
52
       use cutlery.
     Copyright © 2012 www.gabriellubale.com
Dressing
      Influence through what you
       wear.
      Bring the game to the table with
       your attire. Look better than
       your clients.
      They want and expect to see
       you successful. You deserve
53
       their money. They will be happy
     Copyright © 2012 www.gabriellubale.com
Dressing … contd
      ―Dress
        inappropriately
        they remember
        the dress.
        Dress
        impeccably and
        they remember
        the woman‖
54
        Gabrielle Coco
     Copyright © 2012 www.gabriellubale.com
Psychology of color
       Colors speak loudly and clearly about your
       business. But they give forth mixed messages.
       You need to know well the hidden language of
       color -- and know that colors speak louder than
       words. They stimulate emotions, excite, impress,
       entertain, persuade. They generate negative
       reactions if you don't understand them. Lasting
       impressions are made within 90 seconds and
       color accounts for 60 percent of the acceptance
       or rejection. So don't select the colors you love.
       Instead consider their meaning to prospects.
       Here is what colors mean to people in their
55     emotions and in a business context.
     Copyright © 2012 www.gabriellubale.com
Psychology of color … contd
      Red evokes aggressiveness,
       passion, strength, vitality. In
       business, it is great for
       accents and boldness,
       stimulates appetites, is
       associated with debt.
      Blue evokes authority,
       dignity, security, faithfulness.
       In business, it implies fiscal
       responsibility and security.
       Plus it is universally popular.
      Yellow evokes positivity,
       sunshine and cowardice. In
       business, it appeals to
       intellectuals and is excellent
56     for accenting things. Too
     Copyright © 2012 www.gabriellubale.com
       much is unnerving.
Psychology of color … contd
      Green evokes tranquility, health, freshness. In
       business, its deep tones convey status and
       wealth; its pale tones are soothing.
      Purple evokes sophistication, spirituality,
       expensiveness, royalty and mystery. In
       business, it's right for upscale and artistic
       audiences.
      Orange evokes fun, cheeriness, warm
       exuberance. In business, it's great to highlight
       information in graphs and on charts.
57   Copyright © 2012 www.gabriellubale.com
Psychology of color … contd
      Black evokes                            White evokes
        seriousness,                           purity,
        distinctiveness,                       truthfulness,
        boldness and                           being
        being classic. In                      contemporary and
        business, it                           refined. In
        creates drama                          business, it
        and is often a fine                    enlivens dark
        background color.                      colors and can be
     Copyright © 2012 www.gabriellubale.com
                                               refreshing or
58
                                               sterile.
Parting Shot!
        ―It is not too melodramatic
        to say that destiny hangs
        on your brand‖. Barbara
        Water Walters.
        Can you connect the dots
        Success Principles and
59      Personal Branding?
     Copyright © 2012 www.gabriellubale.com
End of Part II
                            Questions and Comments




60   Copyright © 2012 www.gabriellubale.com

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Convergence of Success Principles and Personal Branding explained

  • 1. Convergence of Success Principles and Personal Branding Gabriel Lubale Phone: +254 726 934 441 E-mail: gabriellubale@yahoo.com Website: www.gabriellubale.com First Presentation to NEPAD Kenya Secretariat at Pangoni Beach Resort & SPA, Mtwapa Mombasa Kenya on Thursday 25th October 2012
  • 2. Opening Question What is easy to tell? Success or Failure. 2 Copyright © 2012 www.gabriellubale.com
  • 3. Introduction - Jim Colins • Jim Colins has been recognized by Times as one of the Authors of the 25 Most Influential Business Management Books. The Books that changed the way we think about management. 3 Copyright © 2012 www.gabriellubale.com
  • 4. Introduction - Dr. Stephen Covey  Dr. Stephen Covey, passed on 16th July 2012 is one of Leadership Gurus of today.  His book the 7 Habits of Highly Effective People has sold over 15 million copies.  Other Contemporary Leadership Gurus whose ideas synchronize are John Maxwell, Tom Peters, 4 Brian Tracy, Mackay Copyright © 2012 www.gabriellubale.com Harvey, Ken Blanchard,
  • 5. Introduction - Dr. Stephen Covey and Jim Colins Dr Stephen talks about ―habits‖ and Jim Colins talks about ―Stages‖. Dr Stephen Covey’s and Jim Colins ideas are Leadership Concepts in Management Theory and Practice and on the hand Personal Branding is Marketing Management Concept. These bestseller authors of 21st Century help to explain Success Principles both from an individual level to organization level. Their ideas seem to merge and smoothly transition. 5 Copyright © 2012 www.gabriellubale.com
  • 6. Introduction - Dr. Stephen Covey and Jim Colins … contd With their frameworks, Dr. Stephen Covey and Jim Colins took a very complex set of idea’s, strategies, philosophies, behaviors and tactics and they simplified everything into an easy to understand ―road map‖ that can be understood and acted upon to achieve greater effectiveness in any endeavor. Whether it is a Personal or Corporate or Both. 6 Copyright © 2012 www.gabriellubale.com
  • 7. Introduction - Dr. Stephen Covey and Jim Colins … contd These Success Principles originate in all of the World’s Major Religions and also were articulated by other Early Scholars and Thinkers. For example Authors of Classic Self-Improvement Books: Acres of Diamond by Russell Conwell, As a Man thinketh by James Allen, Apology of Socrates by Plato, Art of War by Sun Tzu, The Communist Manifesto by Karl Marx, The Autobiography of Benjamin Franklin, How to Win friends and influence People by Dale Carnegie, The Meditations of Marcus Aurelius and Richest Man in Babylon by George Clason, Sayings of Confusion, Manual of Epictetus. 7 Copyright © 2012 www.gabriellubale.com
  • 9. Dr. Stephen Covey’s process figure: success principles 9 Copyright © 2012 www.gabriellubale.com
  • 10. Principles of Success Dr. Covey’s 7 Habits of Highly Effective People 1. Be Proactive – This is about not being reactive or blaming others, but understanding that we have the freedom to choose our actions that are based on values rather than external conditions. Principles of Personal Choice. 10 Copyright © 2012 www.gabriellubale.com
  • 11. Principles of Success … contd 2. Begin With The End In Mind – This is about consciously creating a mental outcome for your project. It’s about not just living day to day with no clear objective, but identifying and committing ourselves to a quantifiable outcome and the values and principles that will guide our decisions and actions. Principles of Personal Vision. 11 Copyright © 2012 www.gabriellubale.com
  • 12. Principles of Success … contd 3. Put First Things First – This is about not holding yourself hostage to the urgent agendas that surround you, but organizing and executing your activities around your most important priorities. It’s about living and being driven by the principles that you value the most. Principles of Integrity & 12 Execution. Copyright © 2012 www.gabriellubale.com
  • 13. Principles of Success … contd 4. Think Win-Win – This is a paradigm shift from ―me‖ to ―we‖. It’s about having a frame of mind that goes away from adversarial competition and goes toward mutual respect and mutual benefit in all interactions and negotiations. The Universal Law of Abundance in book The Secret by Rhonda Byrne. Principles 13 of Mutual Benefit. Copyright © 2012 www.gabriellubale.com
  • 14. Principles of Success … contd 5. Seek First To Understand, Then To Be Understood -This is a shift in how we listen to other people. It’s about going away from thinking about what our response is going to be when it’s our turn to talk and instead listening with the intent of truly understanding the other person’s point of view. And when we do that, speaking openly and being understood happens more naturally and 14 Copyright © 2012Principles of Mutual Understanding. easily. www.gabriellubale.com
  • 15. Principles of Success … contd 6. Synergize – Synergy is about working together as a complimentary team in solving problems, working out differences and seizing opportunities. It’s about using the strengths of some to compensate for the weaknesses of others in a way that you make individual weaknesses irrelevant. 15 Principles of Creative Cooperation. Copyright © 2012 www.gabriellubale.com
  • 16. Principles of Success … contd 7. Sharpen The Saw – Sharpening the saw is about renewing ourselves in the four basic area’s of life: physical, mental, spiritual and emotional. This is similar to the World Health Organization (WHO) definition of Healthy Person. Fitness in all Four Areas and not merely the absence of diseases. It’s the habit that increases our ability to live all the other habits effectively. Principles of Balanced Self- 16 Renewal. Copyright © 2012 www.gabriellubale.com
  • 17. Principles of Success … contd The power of DR Covey’s framework isn’t so much about the individual Habits as much as it’s about how the Habits relate to one another. And not only how they relate to one another, but how they pave the way for progressing through what Dr. Covey calls the ―Maturity Continuum―. 17 Copyright © 2012 www.gabriellubale.com
  • 18. Principles of Success … contd The Maturity Continuum is based on the 3 levels of maturity: 1. Dependence – The paradigm that we start out depending on others. Like a baby depends on his mother. 2. Independence – The paradigm that we make our own decisions and we take care of ourselves. 3 . Interdependence – The paradigm that WE can do things. That our capabilities and efforts working towards a common goal can great something greater 18 Copyright © what we can do as individuals. than 2012 www.gabriellubale.com
  • 19. Principles of Success … contd You can see from Dr. Covey’s visual framework that Habits 1-3 (the personal work– Private Victory ) that will help you get from Dependence to Independence. Habits 4-6 (the interpersonal work– Public Victory ) that will help you get from Independence to Interdependence. And as you can see Habit 7, Sharpening the Saw, encircles everything which represents that working on the first 6 Habits is a continual and never ending process. This Principle similar to the 19 Copyright © 2012 www.gabriellubale.com flywheel in Jim Colin’s framework.
  • 20. Jim Colin’s process figure: success principles 20 Copyright © 2012 www.gabriellubale.com
  • 21. Jim Colin’s flow Chart figure: success principles 21 Copyright © 2012 www.gabriellubale.com
  • 22. Principles of Success … contd Jim Colin’s framework of Building a Great organization from a Good one. His process has 4 Basic Stages and each Stage consists of 2 Fundamental Principles. The first model the transformation as a process of ― build up‖ followed by ―breakthrough‖. We can draw an analogy between the framework and a Jet taking-off on the run-way from the book Good to Great. Whereas the Second model depicts the Result- Based Management Framework in the Public 22 Service from the Book Built to Last. Copyright © 2012 www.gabriellubale.com
  • 23. Principles of Success … contd The Shared-values that drive these Fundamental Principles are: 1. Personal Humility 2. Professional Will. 23 Copyright © 2012 www.gabriellubale.com
  • 24. In-put Principles of Success … contd STAGE 1: DISCIPLINED PEOPLE 1. Level 5 Leadership - Level 5 leaders are ambitious first and foremost for the cause, the organization, the work—not themselves— and they have the fierce resolve to do whatever it takes to make good on that ambition. 2. First Who … Then What - Those who build great organizations make sure they have the right people on the bus, the wrong people off the bus, and the right people in the key seats before they figure out where to drive the bus. They always think first about ―who‖ 24 and then about what. Copyright © 2012 www.gabriellubale.com
  • 25. In-put Principles of Success … contd STAGE 2: DISCIPLINED THOUGHT 3. Confront the Brutal Facts—the Stockdale Paradox - Retain unwavering faith that you can and will prevail in the end, regardless of the difficulties, and at the same time have the discipline to confront the most brutal facts of your current reality, whatever they might be. 4. The Hedgehog Concept - Greatness comes about by a series of good decisions consistent with a simple, coherent concept— a ―Hedgehog Concept.‖ The Hedgehog Concept is an operating model that reflects understanding of three intersecting circles: What you can be the best in the world at, What you are deeply passionate about, and What best drives 25 Copyright © economic or resource engine. your 2012 www.gabriellubale.com
  • 26. In-put Principles of Success … contd STAGE 3: DISCIPLINED ACTION 5. Culture of Discipline - Disciplined people who engage in disciplined thought and who take disciplined action—operating with freedom within a framework of responsibilities—this is the cornerstone of a culture that creates greatness. In a culture of discipline, people do not have ―jobs;‖ they have responsibilities. 6. The Flywheel - In building greatness, there is no single defining action, no grand program, no one killer innovation, no solitary lucky break, no miracle moment. Rather, the process resembles relentlessly pushing a giant heavy flywheel in one direction, turn upon turn, building momentum until a point of 26 breakthrough, and beyond. Copyright © 2012 www.gabriellubale.com
  • 27. In-put Principles of Success … contd STAGE 4: BUILDING GREATNESS TO LAST 7. Clock Building, Not Time Telling - Build an organization that can adapt through multiple generations of leaders; the exact opposite of being built around a single great leader, great idea or specific program. Build catalytic mechanisms to stimulate progress, rather than acting as a charismatic force of 27 personality to drive progress. Copyright © 2012 www.gabriellubale.com
  • 28. In-put Principles of Success … contd STAGE 4: BUILDING GREATNESS TO LAST .. contd 8. Preserve the Core and Stimulate Progress - Adherence to core values combined with a willingness to challenge and change everything except those core values—keeping clear the distinction between ―what we stand for‖ (which should never change) and ―how we do things‖ (which should never stop changing). Great companies have a purpose—a reason for being—that goes far beyond just making money, and they translate this purpose into BHAGs (Big Hairy 28 Copyright © 2012 www.gabriellubale.com Audacious Goals) to stimulate progress.
  • 29. Out-put Results of Success 1. Where are You and Your organization on the Journey From Good To Great? 2. How tell if you and your organization has attained 29 Greatness? Copyright © 2012 www.gabriellubale.com
  • 30. Out-put Results of Success .. contd Whether you are CEO of Blue Chip Company with Multi-Dollar Turnover, a middle level Manager or front desk Executive or an budding Entrepreneur just surviving. I would like remember you are in business first for yourself and then simultaneously for the organization that provides you the platform. Experience in the best teacher School of hard-knocks. Here is the check-list! Copyright © 2012 www.gabriellubale.com 30
  • 31. Out-put Results of Success .. contd 1. Delivers Superior Performance In business, performance is defined by financial returns and achievement of corporate purpose. The bottom-line: profits beyond what inherent economic conditions enables. In the social sectors, performance is defined by results and efficiency in delivering on the social mission. 31 Copyright © 2012 www.gabriellubale.com
  • 32. Out-put Results of Success .. contd 2. Makes a Distinctive Impact The organization makes such a unique contribution to the communities it touches and does its work with such unadulterated excellence that if it were to disappear, it would leave a hole that could not easily be filled by 32 any other institution on the planet. Copyright © 2012 www.gabriellubale.com
  • 33. Out-put Results of Success .. contd 3. Achieves Lasting Endurance The organization can deliver exceptional results over a long period of time, beyond any single leader, great idea, market cycle, or well-funded program. When hit with setbacks, it bounces back even stronger than before. 33 Copyright © 2012 www.gabriellubale.com
  • 34. End of Part I Questions and Comments 34 Copyright © 2012 www.gabriellubale.com
  • 36. Stand out in a crowded Marketplace Professionalism: Presence: Your Aura. Polish: Refined, Social Graces etc 36 Copyright © 2012 www.gabriellubale.com
  • 37. Avoid the ―kawa‖ Brands that win are brands that stand out! 37 Copyright © 2012 www.gabriellubale.com
  • 38. Fake it till you make it  New position – apply for post with highest qualification and experience.  Dress like the big shot! Dress to impress.  Set deadlines that are ambitious. BHAG!  Become a CEO of your own career destiny.  Even successful people need to evolve their brand.  Are you authentic? You were born an original do not live to die a photocopy! Refuse to be your own shadow! Maintain your DNA. The pedigree!  Deliver consistently. Promise less and deliver more. Delight your customers. Wow! Them. 38 Copyright © 2012 www.gabriellubale.com
  • 39. Can you resist the ping? Having your phone before your client is considered rude. It means your calls are more important that your customer! Rem. TQM. Learn the phone etiquette. Switch off and keep it out of sight. When you talk, pick it with a smile and identify yourself. This is Gabriel Lubale. Can I help you? Thank you for calling 39 Copyright © 2012 www.gabriellubale.com Gabriel Lubale. Speak to me or I am on-line.
  • 40. Online branding  This is the way of 21st Century. How do you do it? Post articles, Guide people around, Pass information.  Do not use the photos of your pet. For example a dog, cat or other animal.  Visit a professional Photographer and take many shots to 40 use. Copyright © 2012 www.gabriellubale.com
  • 41. Be heard differently 41 Copyright © 2012 www.gabriellubale.com
  • 42. Be heard differently • What is your elevator pitch? Way of self-introduction. Create the impression in first 5 seconds. • Design your verbal business card. Speak like a diplomat. Know what can uttered! 42 Copyright © 2012 www.gabriellubale.com
  • 43. Be heard differently … contd E.g. Sharpening the brains – Lecturer. Issuing Passports to Nationals and Visas to Foreigner – Immigration Officer. Fighting poverty and ignorance among learners in Colleges – Lecturer and Facilitator. Improving the Social Capital – Motivational Speaker and Image Consultant. Note: People respond to Humor, Greed and Fear. Create a memorable first encounter. Avoid to say you are best but act as the best. 43 Copyright © 2012 www.gabriellubale.com
  • 44. Non verbal communication 101 and body language 44 Copyright © 2012 www.gabriellubale.com
  • 45. Non verbal communication 101 and body language … contd Smile. Eye contact. Handshake. 45 Copyright © 2012 www.gabriellubale.com
  • 46. Facts and Tips Power posing … contd 2010 Harvard University in Research revealed that….. 46 Copyright © 2012 www.gabriellubale.com
  • 47. Facts and Tips Power posing … contd …. Holding one's body in "high-power" poses for short time periods can summon an extra surge of power and sense of well-being when it's needed . Stimulating the levels of two hormones impacts on our performance by either raising Testosterone hormone or lowering Cortisol hormone. Testosterone hormone is linked to power and dominance in animal and human Worlds. Cortisol hormone is the ―stress‖ hormone that can impair immune functioning, cause hypertension and memory loss. It has been observed that MBA Students who sat carelessly in lecture halls and took much space as possible got higher paying 47 Copyright © 2012 www.gabriellubale.com jobs whereas the conservatives collected the
  • 48. Facts and Tips 48 Copyright © 2012 www.gabriellubale.com
  • 49. Practice Bill Clinton’s Charisma 49 Copyright © 2012 www.gabriellubale.com
  • 50. Facts and Tips … contd Practice Bill Clinton’s Charisma The Secret of Bill Clinton’s Charisma, Bill Clinton is (in)famous for the charisma he exudes. Countless stories exist of complete strangers (and even people who despised Clinton) leaving a first encounter with him feeling like they’ve known him for years. You can enhance your charisma skills by doing the following three things: 1. Practice Brief Eye Contact With Strangers. 2. Master the Art of Personal Space. 50 Copyright © 2012 www.gabriellubale.com 3. Practice Being Present.
  • 51. Facts and Tips … contd • Emulate the Babies (infants).Smile. • Exposing the neck is assign of surrender. Avoid this. Look straight-forward like a telescope or a soldier marching or Guard of Honor 51 Copyright © 2012 www.gabriellubale.com Parade!
  • 52. Business Networking Gifts  Compliment freely.  Don’t complain.  Be positive.  Magical words of courtesy. Please, Sorry, Thank you, Excuse me.  Eat and drink professionally. Good table manners. How to 52 use cutlery. Copyright © 2012 www.gabriellubale.com
  • 53. Dressing  Influence through what you wear.  Bring the game to the table with your attire. Look better than your clients.  They want and expect to see you successful. You deserve 53 their money. They will be happy Copyright © 2012 www.gabriellubale.com
  • 54. Dressing … contd  ―Dress inappropriately they remember the dress. Dress impeccably and they remember the woman‖ 54 Gabrielle Coco Copyright © 2012 www.gabriellubale.com
  • 55. Psychology of color Colors speak loudly and clearly about your business. But they give forth mixed messages. You need to know well the hidden language of color -- and know that colors speak louder than words. They stimulate emotions, excite, impress, entertain, persuade. They generate negative reactions if you don't understand them. Lasting impressions are made within 90 seconds and color accounts for 60 percent of the acceptance or rejection. So don't select the colors you love. Instead consider their meaning to prospects. Here is what colors mean to people in their 55 emotions and in a business context. Copyright © 2012 www.gabriellubale.com
  • 56. Psychology of color … contd  Red evokes aggressiveness, passion, strength, vitality. In business, it is great for accents and boldness, stimulates appetites, is associated with debt.  Blue evokes authority, dignity, security, faithfulness. In business, it implies fiscal responsibility and security. Plus it is universally popular.  Yellow evokes positivity, sunshine and cowardice. In business, it appeals to intellectuals and is excellent 56 for accenting things. Too Copyright © 2012 www.gabriellubale.com much is unnerving.
  • 57. Psychology of color … contd  Green evokes tranquility, health, freshness. In business, its deep tones convey status and wealth; its pale tones are soothing.  Purple evokes sophistication, spirituality, expensiveness, royalty and mystery. In business, it's right for upscale and artistic audiences.  Orange evokes fun, cheeriness, warm exuberance. In business, it's great to highlight information in graphs and on charts. 57 Copyright © 2012 www.gabriellubale.com
  • 58. Psychology of color … contd  Black evokes  White evokes seriousness, purity, distinctiveness, truthfulness, boldness and being being classic. In contemporary and business, it refined. In creates drama business, it and is often a fine enlivens dark background color. colors and can be Copyright © 2012 www.gabriellubale.com refreshing or 58 sterile.
  • 59. Parting Shot! ―It is not too melodramatic to say that destiny hangs on your brand‖. Barbara Water Walters. Can you connect the dots Success Principles and 59 Personal Branding? Copyright © 2012 www.gabriellubale.com
  • 60. End of Part II Questions and Comments 60 Copyright © 2012 www.gabriellubale.com