What’S Needed To Meet Employer’S Expectations Key Train2009 Conf


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Do you know what is needed from workforce development to meet employer needs? This presentation examines "Are They Really Ready to Work" report and how Key Train curriculum can address those needs.

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What’S Needed To Meet Employer’S Expectations Key Train2009 Conf

  1. 1. What’s Needed to Meet Employer’s Expectations Glenda Owen Chief, Workforce Services OESC
  2. 2. 3 Forces Changing our Nation’s Future Changing Economy Divergent Skill Distribution Demographic Shifts “America’s Perfect Storm: Three Forces Changing our Nation’s Future” 2007 Irwin Kirsch, ETS
  3. 3. Literacy Skills #1: Divergent Skill Distribution Wide Disparity in literacy and numeracy skills among our school-age and adult populations. Graduation rate for disadvantaged minorities is thought to be closer to 50%. Adult population 16+ years do not demonstrate sufficient skills to fully participate in an increasingly competitive work environment. Skills are not evenly distributed across groups defined by race/ethnicity, origin of birth and socioeconomic status.
  4. 4. Literacy Skills: Here’s What We Know Half of America’s adults lack literacy skills needed for the 21st century. Percentage of Adults 16-65 Years Old at: Level 1= 20% Level 2 = 32% Level 3 = 35% Level 4/5 = 13%
  5. 5. Literacy Skills Relationship to Highest Educational Attainment Level 4 350 ● 336, graduate degree Level 3 ● 322, 4-year degree ● 308, 2-year degree 300 ● 294, Some college ● 270, H.S. Diploma ● 268, GED Level 2 250 ● 231, 9 - 12 grade Level 1 200 ● 177, 0 - 8 grade < Level 1 150
  6. 6. Seismic Changes in Our Economy #2 Changing Economy Labor Markets of today are markedly different from those of earlier decades. Employment growth Earnings accruing to particular level of educational attainment
  7. 7. Demographic Changes #3 Demographic Trends U.S. labor force growing slower—none of the growth is predicted from native-born workers 25-54 years of age. Immigrants will account for more than 50% of the growth. Hispanic population will increase by 20% by 2030. 57% 16-64 year olds are foreign-born. 50%+ lack a high school diploma. 80% of these report they do not speak English well or none at all.
  8. 8. Literacy Skills: Percentage of Adults by Race 50 45 40 35 30 Level 1 Level 2 25 Level 3 20 Level 4/5 15 10 5 0 Asians Black Hispanic White
  9. 9. Demographics + Skill Distribution Over the next 25 years or so, as better- educated individuals leave the workforce they will be replaced by those who, on average, have lower levels of education and skill. Over the same period, 50% of projected job growth will be concentrated in occupations associated with higher education and skill levels. Result: Millions of students and adults will be less able to qualify for higher-paying jobs.
  10. 10. The Facts: Only 1 out of 5 HR professionals say all of their employees have the competencies they need. 54% say some of their workers have the competencies they need. 8% say almost none of their workers have the right competencies. Source: SHRM 2005 Future of the Labor Force Study
  11. 11. The Facts: Top 5 missing competencies: Overall professionalism Written communication skills Analytical skills Business knowledge Verbal communication skills Source: SHRM 2005 Future of the Labor Force Study
  12. 12. What U.S. Employers Have Said 2007 Report “Are They Really Ready for Work?” U.S. Businesses—cross the country and industry sectors— spoke about workforce readiness of new entrants in today’s workplace.
  13. 13. “Most Important” Skills Needed to Succeed in the Workplace Professionalism & Work Ethics Oral and Written Communication Teamwork and Collaboration Critical Thinking and Problem- solving Three R’s Reading (in English) Writing & Arithmetic
  14. 14. High School Graduates Top 5 Basic Skills Needed Reading Comprehension 62.5% English Language 61.8% Writing in English 49.4% Mathematics 30.4% Foreign Language 11.0%
  15. 15. Two-year College Graduates Top 5 Basic Skills Needed Reading Comprehension 71.6% English Language 70.6% Writing in English 64.9% Mathematics 44.0% Science 21.2%
  16. 16. Four-Year Graduate Top 5 Basic Skills Needed Writing in English 89.7% English Language 88.0% Reading Comprehension 87.0% Mathematics 64.2% Science 33.4%
  17. 17. Importance of Skills For High School students, 4 of the top 5 “very important” skills are applied skills: 1: Professionalism/Work Ethics (80.3) 2: Teamwork/Collaboration (74.7) 3: Oral Communications (70.3) 4: Ethics/Social Responsibility (63.4) 5: Reading Comprehension (62.5)
  18. 18. Importance of Skills 2-year college/technical school diploma, 4 of the top 5 “very important” skills are applied skills: 1: Professionalism/Work Ethics (83.4) 2: Teamwork/Collaboration (82.7) 3: Oral Communications (82.0) 4: Critical Thinking/ Problem-solving (72.7) 5: Reading Comprehension (71.6)
  19. 19. Importance of Skills 4-year college diploma, 4 of the top 5 “very important” skills are applied skills: 1: Oral Communications (95.4) 2: Teamwork/Collaboration (94.4) 3: Professionalism/Work Ethics (93.8) 4: Written Communication (93.1) 5: Critical Thinking/Problem Solving (92.1)
  20. 20. Improvements Needed High School Graduates Deficient in the basic knowledge and skills: Writing in English, Mathematics, & Reading Comprehension Deficient in Written Communications and Critical Thinking/Problem Solving Deficient in Professionalism/Work Ethics Adequate in I.T. Application, Diversity, & Teamwork/Collaboration
  21. 21. Student Math & Reading Achievement at end of HS By age 17: 1 in 17 students can comfortably do multi-step problem-solving and elementary algebra. 1 in 17 students can read and gain information from specialized text— something like the science section in your local newspaper. NAEP Trend Assessments
  22. 22. Skills Increasing in Importance Over Next 5 Years Critical Thinking/Problem Solving 77.8% I.T. Application 77.4% Teamwork/Collaboration 74.2% Creativity/Innovation 73.6% Diversity 67.1% Leadership 66.9%
  23. 23. Oral Communications 65.9% Professionalism/Work Ethics 64.4% Ethics/Social Responsibility 64.3% Written Communication 64.0%
  24. 24. What HR Professionals Say Workplace Trends: 1. Employees must have computer literacy. 2. Greater Demand for High- Skilled Workers than for Low-Skilled Workers Source: SHRM
  25. 25. What HR Professionals Say People-related Issues: Retaining Talent • Attracting Talent with Critical • Skills Improving Workplace • Performance Building New Workforce Skills • for the Next Round of Growth Source: Towers Perrin
  26. 26. Trends in Technology Internet Recruitment Possess skills for completing on- line applications. Most ATS (Applicant Tracking Systems) time out within 15 minutes of starting—job seekers have a clock ticking for completing the application!
  27. 27. Equipped for the Future Worker Road Map Adapt to Change & Contribute to the change. Do the Work Work with Others Work within the Big Picture Plan & Direct Personal & Professional Growth US CHAMBER OF COMMERCE
  28. 28. Do the Work “Workers use personal and organizational resources to perform their work and adapt to changing work demands” Organize, plan & prioritize work. Use technology, resources and work tools to put ideas and work directions into action. Respond to and meet new work challenges. Take responsibility for assuring work quality and results.
  29. 29. Work with Others “Workers interact one-on-one and participates as members of a team to produce results.” Communicate with others inside and outside of the organization. Give assistance, motivation and direction. Seek & receive assistance, support, motivation and direction. Value people different from yourself.
  30. 30. Work Within the Big Picture “Workers recognize that formal and informal expectations shape options in their work lives and often influence their level of success.” Work within Organizational Norms. Respect organizational goals, performance, and structure to guide work activities. Balance individuals roles and needs with those of the organization. Guide individual and organizational priorities based on industry trends, labor laws, and competitive practices
  31. 31. Plan & Manage Personal and Professional Growth “Workers prepare themselves for the changing demands of the economy through personal renewal and growth.” Balance work, career and personal needs. Pursue work activities that provide personal satisfaction and meaning. Plan, review, and pursue personal and career goals. Learn new skills.
  32. 32. What Workforce Development Professionals Must Do Key Train Basic and Key Train Career Skills address 15 of the workplace skills addressed by U.S. businesses. Promoting, encouraging and administering this curriculum demonstrates to U.S. businesses that new entrants have the necessary skills to succeed in the workplace.
  33. 33. Using KeyTrain to Measure Skill Assessment Key Train Basic Workplace Skills Communication Skills English Language Reading & Locating Reading Information Comprehension Writing & Business Writing in English Writing Communication Skills Mathematics Applied Math
  34. 34. Using KeyTrain to Measure Skill Assessment Applied Skills Key Train Critical Thinking & Workplace Effectiveness Problem Solving Oral Communication Communication Skills Writing & Business Writing Written Communication Teamwork & Work Habits Communication Skills Teamwork & Collaboration Workplace Effectiveness
  35. 35. Using KeyTrain to Measure Skill Assessment Applied Skills Key Train Diversity Workplace Ethics I. T. Application Communication Skills Communication Skills Leadership Work Habits Creativity/Innovation Communication Skills Business Etiquette Lifelong Learning/ Workplace Effectiveness Self Direction Work Habits
  36. 36. Using KeyTrain to Measure Skill Assessment Applied Skills Key Train Professionalism & Workplace Effectiveness Work Ethics Work Habits Business Etiquette Work Habits Ethics & Social Business Etiquette Responsibility
  37. 37. Any Questions? Glenda Owen Oklahoma Employment Security Commission PO Box 52003 Oklahoma City, OK 73152 (405) 962-4603 (405) 203-2727 Glenda.owen@oesc.state.ok.us