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IDRC14-ppp-Eileen Culleton final

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5th International Disaster and Risk Conference IDRC 2014 Integrative Risk Management - The role of science, technology & practice 24-28 August 2014 in Davos, Switzerland

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IDRC14-ppp-Eileen Culleton final

  1. 1. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org The importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help Major Sponsor Eileen Culleton, Founder & CEO, Emergency 2.0 Wiki, Australia
  2. 2. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Emergency 2.0 Wiki www.emergency20wiki.org/wiki
  3. 3. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Emergency 2.0 Wiki is your one-stop-shop • Global Directory – Emergency response agencies on social media – Disaster Apps – Mapping tools – Videos – Accessibility Toolkit • Tips for the public • Guidelines for emergency agencies, government, schools, hospitals, community groups, business • Library • Knowledge sharing community – LinkedIn Group – Google+ Group
  4. 4. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org The impetus Queensland Floods, Australia, 2011
  5. 5. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Alliances Advisory Board for FP7 Project ATHENA Use of new communication/social media in crisis situations (lead by West Yorkshire Police). Research
  6. 6. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Where are we?
  7. 7. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org During emergencies and disasters, communities use social media to save their own lives and the lives of others. • Emergency services use social media to issue alerts and warnings • Emergency agencies engage with the community as partners • The community is prepared, including people with a disability • Digital volunteers provide information aid • The community helps the community recover 7 We believe we can create a world where…
  8. 8. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Not bouncing back, but bouncing forward… • Stronger social networks • Increased social cohesion • Increased social capital 8 Social media can help make disaster resilience a social norm
  9. 9. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Incorporate social media into emergency management • Guidelines • Online Social Media for Emergency Management Course
  10. 10. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Emergency services and official agencies engaging with the community as ‘partners’ in disaster resilience: • Government • Schools • Hospitals • Business • NGOs • Community groups • Media • The public What is a ‘Whole of Community’ approach?
  11. 11. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Local government Queensland Floods Australia – Brisbane council used crowdmaps, Twitter and Facebook
  12. 12. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org NYC Response to Hurricane Sandy • Issued preparedness messages to staff and parents • Alerted of pending school closures • Alerted of schools being used as evacuation centres • Rallied for donations and volunteers Schools
  13. 13. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org NYC Response to Hurricane Sandy • Alerts for cancelled outpatients appointments and elective surgeries • Alerts for pending evacuations • Updates to patients’ families • Updates to staff on reporting for work 13 Hospitals
  14. 14. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org NGOs, community groups, volunteer groups, faith based groups, service clubs etc • Best positioned to tap into local needs • Can utilise networks to amplify preparedness and alerts messages • Trusted, could provide situation awareness to response agencies • Networks to mobilise volunteers for recovery
  15. 15. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Digital volunteers
  16. 16. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Incident Response Checklist Evacuation Procedures Go Pack Roles and Responsibilities Contact List/Call trees Event log Crisis Communications Plan Key documents Business Continuity
  17. 17. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org NYC Response to Hurricane Sandy 17 Business • Helping with disaster recovery
  18. 18. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Citizens • Share preparedness messages • Amplify warnings • Provide situation awareness • Rally their networks to volunteer
  19. 19. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Capacity build the community • Provide education and information on using social media for resilience • Public education campaigns to include using social media • Business resilience information to include social media tips
  20. 20. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Accessibility Toolkit 20 Public Education
  21. 21. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Empower the community Provide tools and platforms to enable the community to access disaster information to help themselves and others
  22. 22. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Twitter Alert for early warning • Disaster service available to agencies • Enable push notifications to citizens • Agencies and citizens must signup
  23. 23. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Facebook for all phases of disaster
  24. 24. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Provide Smartphone apps • Preparedness info • Multi-hazard live alerts • Two way communication • Sharing photos from the scene • Social sharing 24
  25. 25. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org NYC Response to Hurricane Sandy Crowdmaps to empower citizens to help each other
  26. 26. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Added value for the Post 2015 Framework for Disaster Risk Reduction • How did your work support the implementation of the Hyogo Framework for Action: – Priority 1: Promoting community participation and social networking – Priority 2: Providing guidance on how to act on early warnings via social media – Priority 3, 5: Facilitating exchange of information on good practices and lessons learned – Priority 4: Providing a social media accessibility toolkit for people with disabilities • From your perspective what are the main gaps, needs and further steps to be addressed in the Post 2015 Framework for Disaster Risk Reduction in: – Research: provide practical recommendations for using social media, lessons learned, short timeframes to ensure relevance – Education & Training: capacity build communities to use social media – Implementation & Practice: provide social media tools and platforms to enable the community to help themselves and each other – Policy: apply a whole of community approach to using social media in disasters, recognising the potential for social media to make resilience a social norm
  27. 27. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Get in touch to join the Wiki community, form alliances, discuss joint projects Wiki: http://emergency20wiki.org/wiki Twitter: @emergency20wiki Facebook: www.facebook.com/emergency20wiki Google+: http://bit.ly/1mKS6Ur Blog: http://emergency20wiki.org/ LinkedIn: Emergency 2.0 Wiki Email: eileenculleton@gmail.com
  28. 28. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org Thank you to our #IDRC2014 supporters Major Sponsor Key Crowd Funding Supporters • EmergencyAus • Joanna L Lane • Kerry McGoldrick • Tracie McNamara-Jones • Margaret Scott & Associates • Reputelligence • Streaka • Craig Thomler
  29. 29. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org THANK YOU
  30. 30. 5th International Disaster and Risk Conference IDRC 2014 ‘Integrative Risk Management - The role of science, technology & practice‘ • 24-28 August 2014 • Davos • Switzerland www.grforum.org References •http://emergency20wiki.org/wiki/index.php/Main_Page • Flood Photo slides via Flicker Kingbob.net http://www.flickr.com/photos/kingbob86/5342341008/sizes/l /in/photostream/ • All logos and brand references are copyright of their respective owners

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