Experiences of working for improving state of community based disaster preparedness in Mumbai city
Improving State of Community Based Disaster Preparednessin Mumbai CityUnited Way Mumbai Helpline, An Initiative of United Way of Mumbai, IndiaPresented by: Ajay GovaleE-mail ID: firstname.lastname@example.org
The United Way Movement Global movement, leverages corporate leadership for community development- First United Way founded in 1887 in USA Community Impact Organization, 4500 United Ways across 48 countries Today tops list of world’s 15 largest charities - US$5.2 billion raised by local communities across the globe this year Recognized among top 50 global brands by Forbes United Way of Mumbai Founded in 2002, a premiere resource mobilization and community impact organization. A pioneer in Corporate & Employee giving. Creating large scale, long term change in areas of health, children & education, livelihood, civic issues and disaster rehabilitation Effective intermediary between the Government, Corporate and Development sectors Result : efficient giving, sustainable change 2
United Way of Mumbai-Recognition Best NGO at the Indo-American Corporate Excellence Awards by the Indo American Chamber of Commerce BCI Continuity & Resilience Award by Business Continuity Institute UK and KPMG Recognized by Mumbai’s Municipal Corporation for successful citywide interventions for monsoon/ flood preparedness and monsoon related diseasesUnited Way Mumbai Helpline Special initiative of United Way of Mumbai- working towards a safer and better Mumbai Key strength- mobilizing community stakeholders from government sector, private sector and civil society for initiating collective actions to address key challenges facing the city in Disaster Preparedness. Safety, Community Safety Health, Environment, etc.3
United Way Mumbai Helpline Concern about state of civic issues in Mumbai Desire for systematic disaster preparedness plan for Mumbai Need for developing a common forum for multiple stakeholders directly or indirectly involved in disaster preparedness and community resiliency Mission StatementTo bring about significant, visible, measurable and sustainablechanges in the levels of Disaster Preparedness and Civic Issues inthe city of Mumbai, making it a cleaner, safer and a better place tolive in by instituting a strong and sustainable Citizens Movementacross the city.
Centre of Excellence for United Way’s National Helpline Drawing from the experiences and achievements in Mumbai; United Way Mumbai Helpline spearheads United Way India Helpline under the aegis of United Way of India Working closely with local United Way chapters in India for nationwide replication of the programs for disaster preparedness: Towards Building A Resilient India Cities covered under United Way India Helpline: Delhi, Bengaluru, Kolkata, Hyderabad, Hubli-Dharwad, Baroda and Chennai
Mumbai City: Characteristics & Vulnerability Analysis• Fastest growing megacity and financial capital of India• Haphazard urbanization process• Unmatched pace of infrastructure development vis-à- vis growing population (12.5 million population: Census India 2011)• Geographic location: coastal flood hazard, cyclone and earthquake, 6 million population living in slums- located in low lying areas• Multiple agencies and governmental authorities performing different functions with minimal efforts for inter-agency coordination
Multi-stakeholder partnership approach by United WayMumbai Helpline (UWMH): Objectives: To channelize disparate efforts of multiple (public and private) stakeholders for disaster risk prevention, mitigation and management To mobilize the NGOs, Civil Society Groups and corporates to complement the efforts of government agencies in disaster management Create on-ground network of stakeholders equipped with know-how for disaster management
Key Strategies of United Way Mumbai Helpline: ForEffective Community Based Disaster Preparedness1. MULTI-STAKEHOLDER PARTNERSHIP: Mobilize key government and private stakeholders for participation in process of disaster preparedness at local civic ward level Facilitate inter-agency interaction (during “peace” time) for collective disaster response in times of disasters: role identification, resource sharing and collaboration Capacity building of all the stakeholders by channelizing locally available expertise and resources
Multi Stakeholders Partnership in the CommunityIt is an approach to involve community stakeholders in a publicdiscourse and collective actions on the issues that arepriorities for the community as a whole.Essentials of this strategy: Community stakeholders: change-agents United Way Mumbai Helpline: Catalyst Issues/challenges are identified through a public discourse and are not imposed Emphasis on complementing each other’s efforts and to avoid duplication or clash of interest Collaboration Vs. Confrontation
Role of United Way Mumbai: Catalyst among the Key Stakeholders of Society State U Private Sector W M H Civil Society• Catalyst of change• Facilitator for interaction & building synergies among the three sectors
Multi-stakeholder Partnership at United Way of Mumbai for Monsoon PreparednessInvolves key representatives for better monsoon preparedness at local civic ward level in Mumbai city Platform for this process is provided through Multi- stakeholder Meetings arranged regularly in each Corporates ward with agendas such as Monsoon Preparedness and strengthening of safe house Police (emergency shelters) etc. in each ward. Local Municipal Civil Defense Ward Office, Municipality Surface TransportHospitals Agencies (Railways, Bus) School/ Meetings hosted by local College municipal ward office: NGOs & CBOs, UWM as Catalyst Volunteers Citizens Groups Fire Brigade
Implementation at Mumbai City Ward LevelDisaster Preparedness Process implemented at ward level in four adopted wards by UWM i.e. K-East, K-West, G-North and A Wards of the city. Multistakeholder Meetings for Disaster Preparedness in each ward Interagency coordination for Implementation of plan of action Information-Education- Communication on vital aspects related to Monsoon: Monsoon Advisory, Informative Boards at Low Lying areas with important emergency contact numbers etc.
Key Strategies of United Way Mumbai Helpline:Cont…2. UWMH: Bridge between government and community: Percolate the efforts of disaster preparedness into the community: Information dissemination & Awareness Generation (Example: Putting up informative boards at flood prone areas, circulation of emergency information among local citizens, etc.) Capacity Building of the community groups and citizens Community mapping: Anticipated Threats, Available Resources and establish link between the two for disaster mitigation Mobilize additional resources with support from corporate partners for community based activities
Key Strategies of United Way Mumbai Helpline:Cont… on-ground network of trained community volunteers:3. Creating Train various stakeholder groups: college youth, school & college teachers, citizens, corporate employees, government employees, shoe shiners, porters, street hawkers, etc. as First Responders and link them with local municipal officials Over 15,000 stakeholders trained till date as First Responders in Mumbai
Create on-ground network of stakeholdersequipped with know-how for disaster management Channelizing youth power for safer Mumbai: Trainings of College Students Training of more than 7000 College Youth in Mumbai and linking them with the local civic ward office
Disaster response trainings of key stakeholders: By United Way Mumbai Helpline More than 8000 community stakeholders trained Community Police Health Personnel Volunteers Citizens B.E.S.T Shoe Shiners Employees and Porters
Disaster response and management trainings of key stakeholders in the communityHospital Emergency & Disaster Preparedness Trainings for City Hospital• Aims at training hospitals in Emergency Medical Services• Trainings carried out at few major city hospitals.• Plans are afoot to replicate the same in all other city Hospitals
Strengthening of Safe House Schools Teaching and administrative staff of the Safe House schools and nearby community members getting trained as First Responders UWMH volunteers carrying out Need Assessment and Resource Mapping within the radius of 1.5 k.m. area around the Safe House school Resource Map created by UWMH as part of strengthening one of the Safe Houses- Nityanand Municipal School in Andheri – East, K- East Municipal ward, Mumbai.
Key Strategies of United Way Mumbai Helpline:Cont…4. Community Resilience Indicators: UWMH along with few other expert agencies has actively contributed towards compilation of a community handbook with indicators for assessing the level of community’s resilience to disasters under the initiative of the Municipal Corporation of Greater Mumbai. The resilience perspective provides a way of assessing the resources and adaptive capacities of a community rather than just its vulnerabilities. In this way, it provides a core set of capabilities upon which to build adaptation strategies.
Key Strategies of United Way Mumbai Helpline:Cont…5. Post Disaster Recovery: Relief & Rehabilitation: Immediate relief and long-term rehabilitation of disaster victims for faster recovery through Corporate Partnerships. Thorough need assessment in consultation with government and local NGOs to avoid duplication and benefit right people. Mumbai Disaster Response Fund (26/11 Mumbai Terror Attacks), Bihar Flood Relief 2008, Karnataka Flood Relief 2009, Mumbai Flood Relief 2005, Tsunami Relief 2004
Conclusion and Learnings: Community participation: crucial at all stages for a fool proof disaster management plan Multi-stakeholder partnership and coordinated efforts is crucial for efficient resource management and prompt disaster response Resilient community requires its denizens to recognize their role and equip themselves with appropriate know-how and resources for active participation UWMH’s strategy is replicable in other parts of India and other mega cities of the world
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