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2012 Asia Conference of Women’s Shelter       Multi-purpose Crisis Intervention           and Support Services of        T...
Numbers of Newly Reported Abuse Cases                  in Hong Kong              2006          2007          2008         ...
Tung Wah Group of Hospitals        CEASE Crisis Centre –Multi-purpose Crisis Intervention and Support Centre    Fully supp...
Guiding Principlesof Service Development and Operation •   Confidentiality •   Empowerment •   Advocacy •   Self-determina...
Service Targets     (Regardless of Age, Gender and Race)• Victims of sexual violence• Individual or families encountering ...
Service Scopes• 24-hour Hotline: Providing hotline counselling,  immediate risk assessment and crisis intervention by  reg...
Service Scopes (Cont’d)• Referral and Support Services: Referring needy  service targets to Social Welfare Department,  ho...
Services of CEASE Crisis Centre-        TV Commercial    Tung Wah Charity Gala 2008            ªFµØ¤T°|ªé­Y¶é_WMV V9.wmv
Support Servicefor Adult Victims of Sexual          Violence
Prevalence of Sexual Violence                 in Hong Kong: Tip of the Iceberg   • 14% : Experienced sexual assault in lif...
Delayed Help-Seeking Behaviors of        Victims of Sexual ViolenceTime span between the occurrence of the SVincident and ...
Support Service         for Adult Victims of Sexual Violence             Distinctive Service Features• One-stop service pr...
Support Service    for Adult Victims of Sexual Violence                 Service ContentsCrisis Intervention and Emotional ...
Support Service     for Adult Victims of Sexual Violence            Service Contents (Cont’d) Liaison, Referral and Follow...
Support Service       for Adult Victims of Sexual Violence               Service Contents (Cont’d)  Trauma Counselling and...
Client’s Sharing:     Victim of Sexual Violence ICommercial Radio HK 「同途有心人」 : 28/6/09
Client’s Sharing:Victim of Sexual Violence II  RTHK 「公民社會」 : 26/6/08
Support Service for             Victims of Elder Abuse                 Service Contents• Crisis Intervention and Support• ...
Short TermAccommodation Service
Short Term Accommodation ServiceFee:• Free for accommodation and basic facilities• Users pay for own daily expensesDuratio...
Short Term Accommodation Service                  Service ContentsCounselling Service:• Providing risk assessment, crisis ...
Short Term Accommodation Service             Service Contents (Cont’d)Programs/Activities:• Implementing recreational prog...
Self-Contained Dormitories
Kitchen & Bathroom
Common Rooms & Computer Corners
Forensic Examination Room
Interview Room
Dancing/Yoga Room
Play Therapy Room
Client’s Sharing:Victim of Spouse AbuseRTHK 「同途有心人」 :28/6/09
CEASE Crisis Centre          Application for Services• Self Approach – 24-hour hotline 18281• Professional Referral
CEASE Crisis Centre   Service Promotion& Community Education
CEASE Crisis Centre     Service Promotion & Community EducationMass Media Press Meeting, TV/RadioService Posters/Pamphlet...
CEASE Crisis Centre     Service Promotion & Community EducationAdvertisement at MTR StationsAdvertisement on BusesTV Comme...
Services of CEASE Crisis Centre for   Victims of Domestic Violence-           TV Commercial                 Production :De...
Services of CEASE Crisis Centre for    Victims of Sexual Violence-          TV Commercial                  Production :Dep...
Projects Funded byEqual Opportunity Commission
「同識‧同色」     支援不同性傾向親密關係之暴力       及性暴力受害人計劃 (Project on Supporting People of Diverse Sexual OrientationSuffering from Intim...
「 Know 騷」「 No 騷」大聯盟計劃    (Project on Say NO to Sexual Harassment)• Alliance of Organizations for “Say NO to Sexual  Harass...
Tung Wah Group of Hospitals                 CEASE Crisis Centre                       Vision• We should cease growing in p...
Tung Wah Group of Hospitals                 CEASE Crisis Centre                       Vision• Spouse battering should ceas...
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Theme 3-1-3_Suet-Wah Lee (Hong Kong)_A Multi-Purpose Crisis Intervention & Support Centre

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Theme 3-1-3_Suet-Wah Lee (Hong Kong)_A Multi-Purpose Crisis Intervention & Support Centre

  1. 1. 2012 Asia Conference of Women’s Shelter Multi-purpose Crisis Intervention and Support Services of Tung Wah Group of Hospitals CEASE Crisis Centre Bubble Lee MSSc, PGD(Psy), BSW, RSWSenior Social Work Practitioner, TWGHs CEASE Crisis Centre
  2. 2. Numbers of Newly Reported Abuse Cases in Hong Kong 2006 2007 2008 2009 2010 2011Sexual 704 797 693 396 343 341AbuseSpouse 4424 6404 6843 4807 3163 3174Abuse Elder 522 612 647 465 319 368Abuse Child 806 944 882 993 1001 877Abuse Source: Child Protection Registry & Central Information System on Battered Spouse Cases , Sexual Violence Cases and Elder Abuse Cases, Social Welfare Department, HONG KONG
  3. 3. Tung Wah Group of Hospitals CEASE Crisis Centre –Multi-purpose Crisis Intervention and Support Centre Fully support you during the crisis, Closely accompany you throughout the recovery!
  4. 4. Guiding Principlesof Service Development and Operation • Confidentiality • Empowerment • Advocacy • Self-determination & Safety • Early Identification & Community Education
  5. 5. Service Targets (Regardless of Age, Gender and Race)• Victims of sexual violence• Individual or families encountering domestic violence, including victims of child abuse, battered women/men, and elder abuse• Individuals or families encountering other family crises
  6. 6. Service Scopes• 24-hour Hotline: Providing hotline counselling, immediate risk assessment and crisis intervention by registered social workers; Providing designated referral line for prompt professional referrals• Immediate Outreaching Service: Providing immediate outreaching service for both victims of sexual violence and elder abuse during non-office hours of Social Welfare Department.• Short Term Accommodation Service: Providing short term accommodation service for our service targets who are not suitable to go back home due to the crisis
  7. 7. Service Scopes (Cont’d)• Referral and Support Services: Referring needy service targets to Social Welfare Department, hospitals, police or other relevant organizations for proper protection and services• Professional Consultation Services: Providing professional consultation to social workers and other helping professionals for handling cases of sexual violence and elder abuse
  8. 8. Services of CEASE Crisis Centre- TV Commercial Tung Wah Charity Gala 2008 ªFµØ¤T°|ªé­Y¶é_WMV V9.wmv
  9. 9. Support Servicefor Adult Victims of Sexual Violence
  10. 10. Prevalence of Sexual Violence in Hong Kong: Tip of the Iceberg • 14% : Experienced sexual assault in lifetime • 2.1% : Experienced sexual assault in the past year • 20-30% : Reported sexual assault to policeSource: The Centre for Criminology and Social Sciences Research Centre of Faculty of Social Sciences,The University of Hong Kong (2006): United Nations International Violence Against Women Survey --Sampling Size: 1297 Women aged 18 or above
  11. 11. Delayed Help-Seeking Behaviors of Victims of Sexual ViolenceTime span between the occurrence of the SVincident and approach to CCC for follow-up•23% : Within the same day•32% : 1 day - 14 days•17% : 14 days - 1 year•12% : 1 year - 10 years•17% : Over 10 years
  12. 12. Support Service for Adult Victims of Sexual Violence Distinctive Service Features• One-stop service provided at where victims are present• Followed up by the same designated social worker throughout the helping process• 1st Short-term accommodation service• 24-hour professional support by social workers• Escort service by centre’s van
  13. 13. Support Service for Adult Victims of Sexual Violence Service ContentsCrisis Intervention and Emotional Support:• To provide immediate risk assessment, crisis intervention and emotional support through 24- hour hotline service and immediate outreaching service
  14. 14. Support Service for Adult Victims of Sexual Violence Service Contents (Cont’d) Liaison, Referral and Follow-up:• To liaise with hospitals to arrange medical examination and treatment, emergency contraception, STD examination and other necessary medical follow-up• With victim’s consent, to liaise with police and accompany victims during the statement taking process and legal proceedings.• To arrange short-term accommodation and other welfare services if needed
  15. 15. Support Service for Adult Victims of Sexual Violence Service Contents (Cont’d) Trauma Counselling and Psychological Treatment:• To provide post-crisis trauma counselling service to victims and family members for at least 6 months• To arrange clinical psychological service for victims with PTSD symptoms or other mental/psychological problems• To render therapeutic groups/programs for enhancing recovery and re-building self-confidence
  16. 16. Client’s Sharing: Victim of Sexual Violence ICommercial Radio HK 「同途有心人」 : 28/6/09
  17. 17. Client’s Sharing:Victim of Sexual Violence II RTHK 「公民社會」 : 26/6/08
  18. 18. Support Service for Victims of Elder Abuse Service Contents• Crisis Intervention and Support• Service Coordination & Referral• Counselling : *Refer to appropriate service units within the next working day after outreaching
  19. 19. Short TermAccommodation Service
  20. 20. Short Term Accommodation ServiceFee:• Free for accommodation and basic facilities• Users pay for own daily expensesDuration of Stay:• Basic period: 2 weeks in maximum• Users can apply for extension, if needed
  21. 21. Short Term Accommodation Service Service ContentsCounselling Service:• Providing risk assessment, crisis intervention, and setting up individualized safety plan• Rendering post-trauma counselling• Following up adjustment to live-in service, discharge plan and other welfare needs• Making referrals, if neededGroup Service:• Conducting therapeutic, psycho-educational, and mutual-help groups
  22. 22. Short Term Accommodation Service Service Contents (Cont’d)Programs/Activities:• Implementing recreational programs, interest classes, tutorials, house meeting, outings, etc.After-care Service:• Rendering 3-month follow-up, e.g. office interview, home visit, escort, etc.• Conducting mutual-aid and treatment groups/ programs• Arranging volunteer service, peer counsellor training• Providing referrals, if needed
  23. 23. Self-Contained Dormitories
  24. 24. Kitchen & Bathroom
  25. 25. Common Rooms & Computer Corners
  26. 26. Forensic Examination Room
  27. 27. Interview Room
  28. 28. Dancing/Yoga Room
  29. 29. Play Therapy Room
  30. 30. Client’s Sharing:Victim of Spouse AbuseRTHK 「同途有心人」 :28/6/09
  31. 31. CEASE Crisis Centre Application for Services• Self Approach – 24-hour hotline 18281• Professional Referral
  32. 32. CEASE Crisis Centre Service Promotion& Community Education
  33. 33. CEASE Crisis Centre Service Promotion & Community EducationMass Media Press Meeting, TV/RadioService Posters/Pamphlets Chinese, English Others: Thai, Indonesian, Indian, Pakistan, NepaliPromotional Flyers Inserted inUtilities BillsEducational Articles onNewspapersEducational Pamphlets Understanding and Preventing Different Abusive BehaviorsWebsite: ceasecrisis.tungwahcsd.org
  34. 34. CEASE Crisis Centre Service Promotion & Community EducationAdvertisement at MTR StationsAdvertisement on BusesTV Commercial in Outdoor LCD ScreenCollaboration with Department ofMass Media of UniversitiesMass/Community EducationalProgrammesStrategic Networking and Trainings Related Social Service Units of SWD & NGOs) Police and Hospitals Community Stakeholders Trade Unions Consulates
  35. 35. Services of CEASE Crisis Centre for Victims of Domestic Violence- TV Commercial Production :Department of Journalism and Communication of the Hong Kong Shue Yan University DV Promotional Video (by Shue Yan).wmv
  36. 36. Services of CEASE Crisis Centre for Victims of Sexual Violence- TV Commercial Production :Department of Journalism and Communication of the Hong Kong Shue Yan University ªé­Y¶é¹qµø«Å¶Ç¼s®`§i(©Ê¼É¤O) - ¾ð¤¯¤j¾Ç»s§@ 2008_WMV V9.wmv
  37. 37. Projects Funded byEqual Opportunity Commission
  38. 38. 「同識‧同色」 支援不同性傾向親密關係之暴力 及性暴力受害人計劃 (Project on Supporting People of Diverse Sexual OrientationSuffering from Intimate Partner Violence and Sexual Violence)• Service Publicity• Professional Training• Service Presentation by Different Self-help Groups Serving People with Homosexuality• Volunteer Training
  39. 39. 「 Know 騷」「 No 騷」大聯盟計劃 (Project on Say NO to Sexual Harassment)• Alliance of Organizations for “Say NO to Sexual Harassment at Workplace”• Training Guidebook on “Say NO to Sexual Harassment” & Staff’s Booklet on “Self- protection”• Workshops on “Say No to Sexual Harassment”• Community Education Programme
  40. 40. Tung Wah Group of Hospitals CEASE Crisis Centre Vision• We should cease growing in pain or living in fear.• We should cease the controlling relationship that hurts.• We should cease remaining silence or watching like a passer- by.• We should cease prolonging suffering and repeating victimization.
  41. 41. Tung Wah Group of Hospitals CEASE Crisis Centre Vision• Spouse battering should cease.• Child spanking should cease.• Sexual assault should cease.• Elder abuse should cease.• All violence should cease; in any form, in any place, in any time, and in any culture.
  42. 42. Thank you!

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