NeatStreets - Neil Kuruppu


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NeatStreets presentation by Neil Kuruppu from the GITA gisDrinks get together (SYD - 9th March 2011).

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  • Hey Neil this is an Excellent program to keep city Council on their toes and they will have no excuse for not following up on reports.Public will be getting sevices for the money that they pay in Rates and taxes. etc. Oh Boy are you going to trample on a lot of peoples toes. Yippee!!!
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NeatStreets - Neil Kuruppu

  1. 1. AN INTRODUCTIONTO<br /><br />
  2. 2. ‘Next-Gen’ Community Service<br /><ul><li>What is NeatStreets?
  3. 3. a crowd-sourced issue management service for the public - enabled via a FREE downloadable smart-phone app: </li></ul>It engages communities across Australia to report location-tagged issues with comments and photos very easily ….<br />
  4. 4. ‘Next-Gen’ Community Service<br /><ul><li>Remotely-configurable reporting categories:</li></ul>The app categories are dynamic. i.e. are remotely editable. Location-based changes are on the short-term roadmap.<br />
  5. 5. ‘Next-Gen’ Community Service<br />Reports will come in from all over the Country<br />Blackberry<br />DATA CENTRE<br />Reports arrive moments after they are sent by users<br />Android<br />GPS-based reports are monitored as they arrive<br />iPhone<br />Responsible Authority (RA) in the area is notified soon after<br />REGIONAL AUTHORITY<br />Report filtered by region sent to Authority <br />by Emailor direct to existing Management System via a consumable web service<br />
  6. 6. Reporting to Authorities<br /><ul><li>Authority notification by email</li></li></ul><li>Reporting to Authorities<br /><ul><li>Linked issue page - where gov and community can interact:</li></li></ul><li>Reporting to Authorities<br /><ul><li>NeatStreets is not just about reporting, it’s also about managing….
  7. 7. We have a secure online Incident Room for authorities to manage reports arriving from their own geo-region.
  8. 8. Progress & status of issues are forwarded directly back to the reporter’s phone app. E.g. : Authority Notified, Contractor Managing, Issue Closed
  9. 9. So NeatStreets keeps the community-reporter in the loop until closure is reached.</li></li></ul><li>The Business Model<br /><ul><li>It is a Freemium model because …
  10. 10. The Basic level of service - low-traffic by email is free
  11. 11. ThePremium services offers a ‘live feed’ directlyintegrated into your authority systems.
  12. 12. Premium benefits are: *reporting & feedback is ‘live’ (speed), *authorities can use their existing systems for management.
  13. 13. Interoperability:
  14. 14. Well-known Systems - We are integrating with them: Infor – Pathway, Intergraph – WebMap, RapidMap – Crest, ESRI – Dekho
  15. 15. Custom Systems - We can help you integrate to your custom systems too. E.g. Fire & Rescue (DCS) - QLD, Country Energy – NSW</li></li></ul><li>The Business Model<br /><ul><li>Premium Service Setup and Monthly Plan</li></ul>Authority System<br />NeatStreets ws_report<br />Authentication Request: <br />Authority, Area<br />SET-UP FEE<br />Accept: <br />Create_new_Authority<br />Reports List Request: <br />Authority, Area, Categories, Start_time, End_time<br />Reports List: <br />{ [Issue_Id, Category, Title, Comment, Report_time, <br /> Lat, Long, Image, Status List[], ], ..}<br />MONTHLY FEE <br />BASED ON <br />SERVICE-LEVEL<br />Report Status: <br />{ [Issue_Id, Status, Reply, Lat_update, Long_update] , ..}<br />Status Acknowledge: <br />{ [Issue_Id], ..}<br />
  16. 16. Example – Wyndham CC<br />Fully Integrated B2B Communications to and from WynMap:<br />
  17. 17. The Business Model<br /><ul><li>Mobile App Customisation</li></ul>Expert-Sourcing App <br />Custom Notification Banners <br />Add Custom Categories<br />
  18. 18. Why is NeatStreets taking-off?<br /><ul><li>We are getting traction right across the country …. Why?
  19. 19. Community-centric – The platform was a big project with a big focus on the community side to get right (It took six specialist man-years to build!)
  20. 20. Not localised (i.e. nation-wide) - People appear happy that we are an Aussie company providing innovative services
  21. 21. Authorities- happy that it works – and comes free to trial
  22. 22. Feedback, feedback, and feedback to the citizen
  23. 23. Big picture - Authorities are not just LGAs. They are Supermarkets, Utility Providers, State Deptsetc …</li></li></ul><li>The Roadmap<br /><ul><li>What’s on the roadmap – Short Term
  24. 24. Multi-layered Geo-fencing (E.g. down to Rail and Road level)
  25. 25. Expert-sourcing applications through the NeatStreets Framework</li></ul>CROWD<br />SOURCING<br />Mobile API Layer<br />Web Service API<br />AUTHORITY<br />EXPERT<br />SOURCING<br />NeatStreets Technology<br />Framework (IVU)<br />
  26. 26. The Roadmap<br /><ul><li>What’s on the roadmap – Medium Term
  27. 27. Collate reports over time
  28. 28. Provide effective trend analysis, hotspot stats, and recognition software to facilitate
  29. 29. Targeted infrastructure planning (E.g. placement of parks and gardens, pedestrian & vehicle fatality avoidance)
  30. 30. Targeted environmental education programmes (E.g. for vandalism and graffiti/tagging awareness & impact on society)
  31. 31. DOJ Policy Division very interested in working with us</li></li></ul><li>The Roadmap<br /><ul><li>What’s on the roadmap – Long Term
  32. 32. Extensible to other parts of the world
  33. 33. NeatStreets (IVU) framework has been developed with scalability in mind
  34. 34. UK, NZ, Canada, already interested – we aim to localise the domain to each of these countries</li></li></ul><li>QANDA<br /><ul><li>Conclusion
  35. 35. Rapid uptake –quicklybecoming a piece of national infrastructure in the hands of the public. Its here to stay!
  36. 36. Highly Scalable – can be put into an elastic server very quickly if traffic volumes get very high
  37. 37. Big picture in mind –In discussions with DOD, DOJ, DTF, State Gov, VicPol, Works Contractors who want to use the data.
  38. 38. Extensible– to other parts of the world</li>