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Performance mgmt strategies


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By Ayesha Khan

Published in: Leadership & Management
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Performance mgmt strategies

  2. 2. KEY RESULT AREA(KRA) • Key Result Areas refer to general areas of outputs or outcomes for which the department's role is responsible. • Key Performance Areas are the areas within the business unit, for which an individual or group is logically responsible. • Key Result Area(KRA) and Key Performance Area(KPA) , though the terms hold different meaning but are often used interchangeably and more or less assumed to have same applicability . The purpose of this post is to underline the basic differences between the concept of KRA and KPA. • In relation to a job role, KRA defines the outcome or end result expected to be delivered while KPA defines all the activities, not always result oriented, an individual has to perform being on job. • 2Ayesha Khan (Asst.Prof)
  3. 3. KEY RESULT AREA(KRA) • Key Result Area • Key = crucial/main • Result = outcome/end/consequence • Area = space/range • KEY RESULT AREA = crucial outcome space • Point to note • -KRA is not the result. • -KRA is the area identified as important or crucial where a result will assist in the achievement of the set objectives or goal. • -KRA defines what a job is expected to accomplish. • -KRA’s might fall within the scope of Key Performance Areas (KPA) 3Ayesha Khan (Asst.Prof)
  4. 4. How KRA are derived?? 4Ayesha Khan (Asst.Prof)
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  6. 6. Key Result Areas And Indicators of Performance 6Ayesha Khan (Asst.Prof)
  7. 7. RESULT BASED PERFORMANCE • Results-based performance management (RBM) is a management strategy which uses feedback loops to achieve strategic goals. All people and organizations (actors) who contribute directly or indirectly to the result, map out their business processes, products and services, showing how they contribute to the outcome. This outcome may be a physical output, a change, an impact or a contribution to a higher level goal. Information (evidence) of the actual results is used for accountability, reporting and to feedback into the design, resourcing and delivery of projects and operational activities. • Results Based Management is an example of a strategic control mechanism. It has been shown to have strong similarities in its design and use to the third-generation balanced scorecard 7Ayesha Khan (Asst.Prof)
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  10. 10. MERIT BASED PROMOTIONS • Vacant positions are usually filled through competition with applicants (current competitive service employees) being evaluated and ranked for the position on the basis of their experience, education, competencies and performance. 10Ayesha Khan (Asst.Prof)
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  14. 14. REWARD & COMPENSATION STRATEGIES 14Ayesha Khan (Asst.Prof)
  15. 15. What do you understand by reward and compensation strategies? • Like any other strategy it is a direct statement of how your company plans to pay and reward its employees, both today and into the future. It typically will establish parameters or benchmarks like: • Where on a measurable scale your company plans to pay employee salaries versus similar or select jobs or companies within the marketplace—usually stated as a relative position within the market (say 50th percentile*). • What amounts (levels) of total annual compensation (salary plus bonus) is the company willing to pay its employees for various levels of achievement or performance—generally also stated as a relative position within in the marketplace. 15Ayesha Khan (Asst.Prof)
  16. 16. Developing a compensation rewards program • A Compensation and Rewards Program is a tool used by employers to effectively attract, retain and motivate employees. The program results in equitable payment for performance of a service, in exchange for the work of an employee. The following are elements an organization considers when developing a compensation and rewards program. • Compensation Philosophy • Equity • Compensation Components 16Ayesha Khan (Asst.Prof)
  17. 17. Develop a compensation philosophy • Developing a compensation philosophy can support an organization in developing a program that is in line with the work culture an organization has or wants to create. • Sample Compensation Philosphy • While maintaining fiscal responsibility, our organization is committed to compensating staff in a manner that is fair, consistent, reflective of the external market, and provides recognition for the achievement of individual goals, corporate objectives and professional competency. Specifically, our goal is to achieve the following objectives: • Internal Equity • External Equity • Increased Performance and Productivity • Compliance with Laws and Regulations • Administrative Efficiency 17Ayesha Khan (Asst.Prof)
  18. 18. Performance based pay scale • Performance-related pay or pay for performance is a salary or wages paid based on how well one works. Car salesmen or production line workers, for example, may be paid in this way, or through commission. • Many employers use this standards-based system for evaluating employees and for setting salaries. Standards-based methods have been in de facto use for centuries among commission-based sales staff: they receive more pay for selling more, and low performers do not earn enough to make keeping the job worthwhile even if they manage to keep the job. 18Ayesha Khan (Asst.Prof)
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  21. 21. Skill based Pay • What Is SkillBased Pay? Skill‐based pay (SBP) is a compensation system that rewards employees with additional pay in exchange for formal certification of the employee’s mastery of skills, knowledge, and/or competencies. Skill is acquired and observable expertise in performing tasks. Knowledge is acquired information used in performing tasks. Competencies are more general skills or traits needed to perform tasks, often in multiple jobs or roles. 21Ayesha Khan (Asst.Prof)
  22. 22. Advantages of skill based pay • Skill based pay allows companies to review market compensation data and determine pay based on the assessed value an employee has within an organization. Rather than establishing a set salary for every job description, the employee’s skills and knowledge are taken into account. • The following are a few advantages of implementing a skill based pay system: • • Encourages the development of skills, which increases the value of a company • • Increases flexibility of skills among employees • • Rise in organizational performance levels, such as productivity and quality • • Higher employee satisfaction 22Ayesha Khan (Asst.Prof)
  23. 23. Pros and cons of skill based pay 23Ayesha Khan (Asst.Prof)
  24. 24. Team based broad banding pay 24Ayesha Khan (Asst.Prof)
  25. 25. Advantages and disadvantages of team- based broad banding • Broadbanding is the term applied to having extremely wide salary bands, much more encompassing than with traditional salary structures. Whereas a typical salary band has a 40 percent difference in pay between its minimum and maximum, broadbanding would typically have a 100 percent difference. • Advantages:- a) Streamlines Hierarchy b) Facilitates Internal Movement c) Puts Added Trust in Management 25Ayesha Khan (Asst.Prof)
  26. 26. Team based broad banding pay • Disadvantages:- a) No Awareness of External Market Rates(With broadbanding, if a manager wants to pay at the market midpoint, they are left baffled and guessing. There is no midpoint in a broad band) b) May Lead to Inequities(Broadbanding’s flexibility and trust in management may or may not be warranted. In a broadbanding system, it is relatively easy to have two people with the same responsibilities have earnings that are thousands and thousands of dollars apart) c) Lack of Cost Controls d) Promotions( the absolute worst thing about broadbanding is the severe reduction in opportunities for promotions. Fewer salary bands lead to fewer opportunities to climb to the next band) 26Ayesha Khan (Asst.Prof)
  27. 27. Executive compensation • The financial payments and non monetary benefits provided to high level management in exchange for their work on behalf of an organization. The types of employees that are typically paid with executive compensation packages include corporate presidents, chief executive officers, chief financial officers, vice presidents, managing directors and other senior executives. • It is the role of the chief executive (CEO) and other executives to oversee the company's strategy and operations. Obviously, these individuals require compensation for their work. 27Ayesha Khan (Asst.Prof)