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Access the full event here: https://event.on24.com/wcc/r/1951266/360F67F80AC78C0460873ECA6CC59D4E
"Connected consumers are expecting, and even demanding, flexible order and pickup options. And while research shows many retailers are expanding their BOPIS and other fulfillment option offerings, most brands are still struggling with actually executing on delivering a shared cart across channels.
Recent research shows 66% of retailers said that inventory inaccuracies made their BOPIS (buy online/pick up in-store) service offerings inconsistent.
This session will offer a deep dive into why retailers are struggling to align the data and insights they need to provide a seamless omnichannel inventory offering. It will also provide a use case example of how a top brand is using machine learning and AI to know what, when and where each SKU should be in the retail chain in order to optimize omnichannel inventory. "