The best expense management software

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G2 Crowd has released rankings of seven expense management software products determined by customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact). This release is based on nearly 350 reviews from expense management users and includes scoring of features such as employee reimbursement and mobile functionality.

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The best expense management software

  1. 1. Satisfaction USER REVIEWS LeadersContenders High PerformersNiche Concur Certify Expensify BillQuick Tenrox Clarizen NetSuite bqe Market Presence SOCIAL SIGNALS BEST EXPENSE MANAGEMENT SOFTWARE | SPRING 2014 G2 CROWD GRID℠ FOR EXPENSE MANAGEMENT CONCUR 4.5 4.4 23,867 reviews 19,280 reviews EXPENSIFY 3.5 4.3 1,564 reviews 4,846 reviews BILLQUICK 4 3.5 11 reviews 20 reviews CERTIFY 3.5 3.8 79 reviews 75 reviews CLARIZEN 2 3.1 23 reviews 34 reviews NETSUITE 2.5 2 326 reviews 63 reviews TENROX 1 2.6 1 review 5 reviews GRID AVERAGE 3 3 3,696 reviews 3,475 reviews TIME TRACKING PROFESSIONAL SERVICES AUTOMATION BILLQUICK X CLARIZEN X X NETSUITE OPENAIR X X TENROX X X MOBILE APP RATINGS MOBILE FEATURES ADDITIONAL FUNCTIONALITY 79%RATE OF SATISFACTION RATE OF SATISFACTION Employee reimbursement89% HIGHEST RATED FEATURE RATE OF SATISFACTION Offline capabilities58% LOWEST RATED FEATURE THE GRID℠ FOR EXPENSE MANAGEMENT The Grid℠, G2 Crowd’s software recommendation engine, ranks products based on customer satisfaction reported in user reviews and vendor market presence determined from social and public data, including vendor size, market share, and social impact. More than 350 professionals reviewed the expense management software they use to help determine the rankings in this release of the Grid. CUSTOMER SATISFACTION (0-100) 60-79% HOW LIKELY ARE USERS TO RECOMMEND THE PRODUCT? AVERAGE 74% 97 CERTIFY 80-100% 83 EXPENSIFY 72 CONCUR 54 CLARIZEN bqe 27 BILLQUICKbqe 28 NETSUITE 23 TENROX VENDOR LOCATION & NUMBER OF EMPLOYEES according to LinkedIn 42 CERTIFY PORTLAND, ME 2,906 CONCUR REDMOND, WA 127 CLARIZEN SAN MATEO, CA 111 BQE TORRANCE, CA bqe 33 EXPENSIFY SAN FANCISCO, CA 2,367 NETSUITE SAN MATEO, CA 192 UPLAND SOFTWARE AUSTIN, TX NUMBER OF REVIEWS 164 54 18 12 bqe 3727 9 Receipt capture • Mileage tracking Travel itinerary & flight status updates( )

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