Futurelab

advertising alain thys alainthys automotive b2b b2b marketing customer experience customer journey customer-centricity cx dealership futurelab innovation kundenerfahrung kundenzufriedenheit marketing media net promoter net promoter score net promoter system nps outsource nps retail roi sales strategy more…

....? 2017 3d 3d printing accountability ad: ad_agency ad_industry advertising agencies agency alain this alain thys alainthys am analysis apple assessment automotive b2b b2b marketing b2c baidu best practice blogging brand brand utility branding bushido car sales cem ces cgm change change management changemarketing china clients communication conversation conversations csr css customer customer centricity customer experience customer journey customer-centricity customer_centric customer_centricity customer_experience customerexperience customisation cx dead dealership deutsch digital digital marketing due diligence engagement excellentpresentation exits experience externalisation fmcg forecast futerlab future futurelab games golden propeller good greece guerrilla horizon i ideas india ingmar de lange innovatie innovation insights inspiration integrity investment jeugdwerk kaixin klanten kundenbindung kundenerfahrung kundenzufriedenheit labfactory lit market marketing marketing and advertising marketing as a service marketing innovation marketing stratego marketing strategy marketing3 marketing30 marketingfacts mass media mktg moments momentsoftruth mouth multiple nederlands net promoter net promoter realisieren net promoter score net promoter system nps nps implementatie nps implementation nps realisieren oem outsource nps outsourced nps palo people poverty presentation printing private equity product design profit profitability project promoters raise relevance renren reputation retail roi romania sales sales promotions serious service services slide sns social social media social networks social_media socialmedia statistics stefan_kolle stefankolle storytelling strategy taux de recommandation net television template tencent thinking transmedia trends trust truth use venture capital vit viz voc voice of customer web20 wom word …less