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The next Step to the Digital Workplace


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The world of work is changing and the digital workplace is already here driving real transformation across the business landscape, driven by the growing demands of end users and the consumerization of IT. By taking ownership of the digital workplace, CIO’s become enablers of the digital transformation within their organization, enabling them to deliver better customer innovation, improve employee engagement and accelerate time to market. During this session we will be sharing some real life insights into how Fujitsu has helped organizations to realise the possibilities of a truly digital workplace. We will share some practical guidance around adopting a “user centric” approach, supporting user requests while maintaining control.

Mark Baxter
John-Marc Clark

Published in: Technology
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The next Step to the Digital Workplace

  1. 1. 0 Copyright 2015 FUJITSU Human-Centric Innovation in Action Fujitsu Forum 2015 18th – 19th November
  2. 2. 1 Copyright 2015 FUJITSU The Next Step to the Digital Workplace
  3. 3. 2 Copyright 2015 FUJITSU Speakers Mark Baxter Head of End User Services Offerings, Global Delivery, Fujitsu Managing Director, WW Strategic System Integrator Development, Citrix John-Marc Clark
  4. 4. 3 Copyright 2015 FUJITSU Fujitsu and Citrix: Enabling the future workplace End User Devices Sensors Digital Legacy Modernisation Unified Communications Human Centric / Personalisation / Biometrics Hybrid IT Security Collaboration Mobile Workplace IoT Managed Services Data AnalyticsConsultancy Software Defined Services Big Data Social Command Centres
  5. 5. 4 Copyright 2015 FUJITSU The Digital Workplace is Shaping a New IT Paradigm
  6. 6. 5 Copyright 2015 FUJITSU Forces Shaping The Digital Workplace “We are living in a time of exponential change – all of it driven by the speed at which technology is created, and the simplicity with which it is consumed. Cloud, mobile, social, big data, analytics and evolutions in human-computer interaction are fundamentally forcing us to re-imagine all aspects of our lives. We are moving rapidly to a state where the default is digital – and central to mobilising business for growth and simply to survive.” Citrix CTO, Citrix Workspace Service, Christian Reilly.
  7. 7. 6 Copyright 2015 FUJITSU What is The Digital Workplace? Digital Workplace Engaging. Flexible. Secure. Productive. Software-defined.
  8. 8. 7 Copyright 2015 FUJITSU Digital Workplace Guiding Principles Mobile workspace is the new desktop Unified delivery of apps and data People-centric consumer mindset Experience and security are the priority 1 2 3 4 Guiding Principles
  9. 9. 8 Copyright 2015 FUJITSU Digital Workplace Transforms the Customer Engagement Transforming frontline policing Retail store of the future Public sector shared services supporting community services Branch models of the future Improving patient care in NHS Trusts and hospitals
  10. 10. 9 Copyright 2015 FUJITSU “Typically at a large organisation like mine, we’re programmed to control, control, control, restrict, restrict, restrict, and only let one device do one thing. In the mobile space we really had to reverse our thinking.” Steve Hilton, CIO, Credit Suisse
  11. 11. 10 Copyright 2015 FUJITSU The Changing Role of IT and the Impact on the CIO Copyright IDC – Visit us at Total control User freedom Technology focus Business focus Traditional focus New focus Traditional CIO “I don’t want to own the device, I want to give [employees] a secure way to interact with the enterprise.” Steve Scopellite, CIO, Goldman Sachs
  12. 12. 11 Copyright 2015 FUJITSU Why the Workplace is Evolving
  13. 13. 12 Copyright 2015 FUJITSU Shifting Focus on IT Spending in 2015- 2016 48% 68% 33% 44% 78% 37% 59% 65% 40% On Premise (all) Cloud (any type) Mobile EMEA On-Premise -14% Budget increases to on-premise solutions is dropping fast Cloud +6% More organisations planning to use Platform as a Service Mobile +13% More organisations planning mobile app deployments than last year ©TechTarget, Q1 Global Research Survey, 2015 n=5,800+
  14. 14. 13 Copyright 2015 FUJITSU Top IT Projects in 2015 ©TechTarget, Q1 Global Research Survey, 2015 n=5,800+
  15. 15. 14 Copyright 2015 FUJITSU Mayan Temples and Enterprise IT Infrastructure “In many cases, from 1,000 BC to the 16th Century, pyramids in Latin America were rebuilt again and again over already existing structures, in order to glorify the current ruler. Rebuilding the pyramid, it was believed, was a crucial process that renewed the king’s relationship with the gods.”
  16. 16. 15 Copyright 2015 FUJITSU An Inside Look at the Citrix Digital Workplace and IT’s Role Today 100 Offices, 35 Countries, 9,000+ Employees 25,000+ Devices Secure e-mail & Browser, Podio, ShareFile, etc. 100+ Premise Based Apps SAP, OBIEE, Hyperion, etc. 50+ Web and SaaS Apps Salesforce, Peoplefluent, Calidus, etc. 25+ Mobile Apps Secure e-mail & Browser, Podio, ShareFile, etc.
  17. 17. 16 Copyright 2015 FUJITSU “So why should I align my digital strategy to my workplace?”
  18. 18. 17 Copyright 2015 FUJITSU Why Mobilise the Business? BYOD/BYOA M&A Activity Flexible/Remote Working Mobility Compliance Energise the workforce
  19. 19. 18 Copyright 2015 FUJITSU TheirsOurs Smartphones Tablets Laptops Home Computers 72° Devices Wearables Yours An Infinite Array of Possible Connection Combinations
  20. 20. 19 Copyright 2015 FUJITSU Secure App and Data Delivery Secure Delivery App & Data Brokering Software-defined Infrastructure Compute | Network | Storage Public Cloud Hybrid Cloud Hypervisor Platforms Private Cloud Hyper- converged ANY Workplace as-a-Service
  21. 21. 20 Copyright 2015 FUJITSU Secure App and Data Delivery Secure Delivery App-fluent networking, security, performance, optimisations & analytics App & Data Brokering Windows, web & mobile app provisioning, security, operations & curation Software-defined Infrastructure Compute | Network | Storage Public Cloud Hybrid Cloud Hypervisor Platforms Private Cloud Hyper- converged ANY Workplace-as-a-Service
  22. 22. 21 Copyright 2015 FUJITSU Secure App and Data Delivery Software-defined Infrastructure Compute | Network | Storage Public Cloud Hybrid Cloud Hypervisor Platforms Private Cloud Hyper- converged ANY NetScaler ADC Gateway SD-WAN XenApp XenDesktop XenMobile ShareFile Workspace as-a-Service Citrix Workspace Cloud
  23. 23. 22 Copyright 2015 FUJITSU Uniformly Excellent User Experience on Any Device Mac/PC/Tablet
  24. 24. 23 Copyright 2015 FUJITSU Uniformly Excellent User Experience on Any Device Smartphones Tablet
  25. 25. 24 Copyright 2015 FUJITSU Identify Your Potential Digital Workplace Benefits Improve workforce productivity? Transform the customer experience? Streamline key processes and boost efficiency? Reduce property cost? Deliver specific business outcomes?Enable more flexible working?
  26. 26. 25 Copyright 2015 FUJITSU Use The Customer Value Roadmap at Your Organisation Strategic Tactical Strategic Remote Access ADC MDM VDI Desktop Mgmnt Windows App Delivery File Sync & Share Mobile App Delivery Web App Delivery ? App Store Online Collab Branch Transform Desktops as-a-Service BYO Devices Flex Working Sales Enablement Data Security Regulatory Compliance Hybrid Cloud SDN Secure Outsourcing Business Continuity Workforce Mobility Workplace Redesign Workflow Optimisation Key points  Use this whiteboard exercise with your internal team  Map known business and IT initiatives  Identify priority Digital Workplace needs  Start with either tactical or strategic projects  Plot the roadmap for mobility projects
  27. 27. 26 Copyright 2015 FUJITSU Every Industry has Compelling Workplace Innovations Dictation Software Imaging Viewer Secure Texting Video Conferencing Electronic Medical Record Your secure, mobile workspace at your fingertips
  28. 28. 27 Copyright 2015 FUJITSU Mobile Workplace Sensors Digital Hybrid IT Unified Communications / Collaboration Human Centric / Personalisation / Biometrics Social Command Centres Consultancy Legacy Modernisation Data Analytics End User Devices Security Application Fabric Software Defined Services Big Data IoT Managed Services Fujitsu & Citrix: Working in partnership = Fujitsu & Citrix: Enabling the Future Workplace
  29. 29. 28 Copyright 2015 FUJITSU Q & A
  30. 30. 29 Copyright 2015 FUJITSU Taking the Next Steps to Your Future Workplace  For more information and to see a demo visit the Citrix booth and Fujitsu Workplace booth  Attend Future Workplace – Visions & Perspectives Panel Session Room BOS 13a on Wednesday November 18th – 17:00-17:45  Attend The Transforming End-user Services in Modern Hospitals Breakout Session Room BOS 4 on Thursday November 19th – 14:00-14:45  Attend Windows 10 – Its Impact on Future Workplaces Breakout Session Room BOS 13a on Thursday November 19th – 11:00-11:45  To help you get started book a workplace assessment with Fujitsu  Visit and
  31. 31. 30 Copyright 2015 FUJITSU