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The Digital Workplace – A Glimpse of the future!

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Rapid technology advances are completely transforming the way organizations procure, retain staff and manage their enterprises. This session will explore how creating an aligned, user focused and joined up infrastructure across all layers of the digital workplace can help organizations exploit new opportunities.
Speaker: José Pinto
Martin Smithen

Published in: Technology
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The Digital Workplace – A Glimpse of the future!

  1. 1. 0 © Copyright 2017 FUJITSU Fujitsu Forum 2017 #FujitsuForum
  2. 2. 1 © Copyright 2017 FUJITSU The Digital Workplace - A Glimpse of the future Jose Pinto Head of EMEIA Workplace Anywhere Offerings Martin Smithen Propositions EMEIA Lead, Digital Workplace Services
  3. 3. 2 © Copyright 2017 FUJITSU Agenda The Changing Nature of Work Empowering the Employee Empowering the Enterprise Moving to a Digital Workplace Where to Start?
  4. 4. 3 © Copyright 2017 FUJITSU Changing Nature of Work and Leisure Today’s Users Expect More Shift to the Workplace becoming workspace anywhere... As users change their behavior towards technology, productivity and leisure become one
  5. 5. 4 © Copyright 2017 FUJITSU Everything is changing, adapting and being reinvented  Personal vs Corporate Experience  User Experience vs Security  Legacy vs Digital
  6. 6. 5 © Copyright 2017 FUJITSU Moving to a Digital Workplace, the Fujitsu Approach Employee/Customer Experience Digitization value Time Saved Centered around the Employee and Corporate Digital Experience Productive Always Available • Always Available • Secure Consistent User Experience Simple & Intuitive • Device Agnostic • Easy to Deploy and Run • Business Value Led • • • • Rewarding Experience • Able to Attract Talent & InnovationCombined Private & Professional • •
  7. 7. 6 © Copyright 2017 FUJITSU Workplace AnyWhere User and Corporate Experience Video Play Let’s see the world of user and corporate experience
  8. 8. 7 © Copyright 2017 FUJITSU Empowering the Employee  Simple to Use  Attractive and Intuitive  Adaptable and Flexible  Secure  Fully Mobile  Device Agnostic  24/7 invisible, proactive and intelligent support service User Experience
  9. 9. 8 © Copyright 2017 FUJITSU Corporate Experience Empowering the Enterprise  Technology Integration  Monitored around the clock  Proactively Maintained  Fully Managed  Secure  Global, Regional or Local  Fit from small to large companies  Flexible & Scalable  Consumption cost based on utilization  Predictable Billing  Automated & Orchestrated Provision
  10. 10. 9 © Copyright 2017 FUJITSU Market Drivers & Trends impacting the workplace Understand and respect Corporate Strategy and Culture Design the model for a great user experience with corporation values Bring together the best technology with simpler and faster integration Digital Transformation Centered around the customer technology customer interaction insight integration designstrategy
  11. 11. 10 © Copyright 2017 FUJITSU Corporate Experience Workplace Anywhere – Technology Orchestration Productivity Suites Unified App Catalog Comunication & Collaboration Integrated Calendars App & Device Analytics O365, Exchange Windows Soft Distribuition Device Management Single Sign On ... Global Services  1st Line Support  2nd Line Support  3rd Line Support  RIM Services  Implementation Services  Transition Services  Service Packs Delivery  Consultancy Services  ... Services Portals Connectivity to Fujitsu for:  ID Number Registration  License Regist.& Activ.  RIM Support  Service Catalog  Billing & Invoice  Dashboard & Basic Reporting  Workflow Management Subscription SCC Self Service Support Virtual Agents Password Reset EU Analytics Knowledge Base ... VDaaS VDI Services HRDS Services APP Hosted Services DR Services ... Cloud Appliances T-Shirt Sizes Appliances vDaaS30 to vDaaS10K SSSP1 – Simple Service Packs ... Corporation Apps ERP’s CRM’’s ECM Sales Logistics Verticals Specifics Education Health Transports Telco Utilities Support Services Corporate Users User Devices Workstations/Pc’s Smartphones Tablets Thin Clients Zero Clients ... Cloud Services  Azure  AWS  Google  Fujitsu  Rack Space  Citrix  VMware  Oracle  RedHat  ... Infra Structure SaaS  Salesforce  Oracle Suite  Google Suite  Microsoft Suite  ...
  12. 12. 11 © Copyright 2017 FUJITSU Workplace Anywhere – Technology Orchestration New Virtual Agent Mobile Technologies IoT Wearable Sensors Robotics Process Automation Artificial Intelligence Multi Cloud Technology Collaborative & Communication Technologies Security Technologies Cognitive Analytics Self – healing Self Help Voice Biometrics My Workspace Combines My Physical & Virtual Spaces My Corporation Policies My Personal & Leisure Choices My Personal Device Choices My Personal & Corporate Ciber Security
  13. 13. 12 © Copyright 2017 FUJITSU What Makes Us Different? Recognized Leader in Managed Workplace Services We’re a leader in the Gartner End User Outsourcing Magic Quadrant. Managing over 6m desktops worldwide Consultative Approach Helps customers find the most cost-effective ways to transform their Workplace Customer Partnerships Customized solutions to enable your business Global Capabilities Available both onshore and offshore. Five global delivery centers and local service desks in more than 30 countries Security Across the IT Lifecycle Fujitsu designs, delivers and manages the full IT lifecycle, with strong engagement from security throughout
  14. 14. 13 © Copyright 2017 FUJITSU Global Capabilities Russia India Poland Costa Rica Portugal The Philippines Global Capabilities  EUS Consultancy and Project Services  EUS CSAs: Solutions designing Solutions designing and implementation  Remote Mobile Management Mobile Devices Management  Office 365 Support Office 365 Support  Remote VDI Platform Management  Remote SBC Platform Management  Remote Enterprise Printing Management  End User Profile Virtualization/Personalization VDI/SBC Platform Support  Service Desk  Remote Workplace Management End User Support  Image Management  Windows 10 Evergreen  Workplace Patch Management Windows 10 Support  ServiceNow Support ServiceNow Support  Workplace Application Compatibility Analysis  End User Profile Virtualization / Personalization  Remote SW Streaming Management  Automated Software Delivery  Workplace Applications Release Management and Coordination Application Management
  15. 15. 14 © Copyright 2017 FUJITSU Where to Start? www.fujitsu.com/digitalworkplace Cultural, Strategic, Contextual, Tactical or all? You can choose different approaches to support your workplace/workspace transformation. Arrange a Workplace Assessment Use our Analytics Platform ■ Gives you a consultative approach based on a proven methodology ■ Provides in-depth analysis of your current environment ■ Takes your specific business needs into account ■ Gives you insight into your workplace requirements ■ Provides proof of value based on data ■ Helps you plan your workplace transformation Co-Creation – Innovation and Creativity ■ Allows you to create your specific environments for your business needs ■ Powers all the Innovations and Creativity from Fujitsu Engineering Labs ■ Differentiates your business from the market To learn more visit us at our Stand H
  16. 16. 15 © Copyright 2017 FUJITSU Fujitsu Sans Light – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþ ÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl Fujitsu Sans – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüý þÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl Fujitsu Sans Medium – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúû üýþÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl

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