Ensuring the safety and wellbeing of employees is critical to any workplace. Join our session to see how, through real customer examples, Fujitsu is working with organizations to deliver the cultural and technology changes needed that mean no worker is ever “a lone worker”.
Framework Manager - Consulting & Rail
Head of Industry Consulting, EMEIA
Global Product Manager AMPLIFY
When it comes to doing thing differently, we believe there are fundamentals that need to be addressed due to the market forces that exist
We all know the work has changed, and the pace of change is getting faster. Organisations can no longer rest on past accomplishments and in many cases, revenue stream no longer have the long tail that used to be where profits lie. So organisations really need to ensure they are innovating to control their own future.
Firstly, in world where customer demands change frequently, and the meeting of those demand, whether in public or private sector, is the raison d’etre for an organisation, then an organisation needs to innovate. It either needs to create new product and service offerings to respond to a shift in demand – trying to be a “fast follower”, or create new products and services to prompt a shift in demand – becoming a “leader”. Both models require new ways of thinking, new ways of addressing demands, and in most cases will drive a need for new business models and new models for monetisation. The organisation also needs to look at taking existing products and services to new customers, potentially using new channels, alliances or joint ventures, or new technology delivery channels, to access these customers. Innovation is about making the business of the future, as the future is much closer than it used to be. We call that Master Business Innovation.
Organisations also need to embrace the fact that customers and citizens today are using different channels and different technologies than they have in the past. Characterised by Social, Mobile and cloud delivered solutions, the number of channels available has exploded in the last 20 years, and the pace of change is increasing. So you need to be in these channels. You need to play by new rules as you are not in charge any more. The customer is. You need to use fantastic experience and always deliver on your promises. James McQuivey author of Digital Disruption: Unleashing the Next Wave of Innovation states “The only source of competitive advantage now is a focus on knowledge of and engagement with customers.” We call that Master Customer Engagement.
And you need to deliver on your promises and so you need to work in a way that delivers on the promises. You need to deliver outcomes, You need to be focussed on your customer, whether internal or external. And we are talking about intelligent workers who can comprehend the work they need to do and the best ways to do it. So high performing team are self directed, self motivated, self organised and self measured. This is about new ways of working. And we call that Mastering Enterprise Productivity.
And finally you need to run a legal business. Governance and Compliance is of increasing important, and the penalties for getting it wrong are growing. As well a punitive legislation, the risk of business impact through reputation damage is greater than ever in this world of 24/7 news an instant embarrassment on social media. Data needs looking after and people need looking after, and as skilled resources are in short supply. Looked after better than ever before. But organisations also need to recognise that unnecessary and burdensome controls, checks and processes soon get in the way of the dynamic, adaptive ways of working that characterise the modern digital enterprise. So all of the organisational hygiene that needs to happen to run a legal business needs to be frictionless. It needs to happen in a manner that keeps it out of the way of people doing their jobs, serving customers and getting the real work done. We call that Mastering Compliance and Wellbeing.
Your people come first. We will ensure that digital supports your duty of care, and ensures that your people are as safe as possible, and have the tools and systems they need to protect life, limb, nature and all other assets.
That’s good for your reputation and your bottom line. Now more than ever.
Digital solutions can help you improve safety, avoid incidents, and ensure compliance in all aspects of Health & Safety.
That reduces the possibility of fines, litigation and even prison!
We will enhance your physical and digital security. Ensure you stay ahead of privacy and right-to-know / right-to-be-forgotten regulations and, most of all, the provisions of GDPR.
Driver safety focuses around ensuring that a driver is alerted to the signs of drowsiness while driving – what this isn’t is a tracking tool! The device is very lightweight, and is worn around the neck with a small earclip work on the earlobe. The reason we do that rather than a wrist worn device is because a wrist worn device can’t give consistently accurate biometric readings as bloody flow and pressure changes as your hand moves up and down on the steering wheel and changing gear etc. The wearbale monitors drivers and detects where they are on the drowsiness curve, alerting them to early signs of drowsiness as well as actual drowsiness. This is important as devices that do things such as lane departure warnings are usually quite late to alert and correct, as is gaze detection. Alerts are audible, visual and kinaesthetic – that is – it vibrates. Collected data of these events is then transferred up to the cloud and is displayed for fleet managers. From here – they are able to look at historic information and see if there is a particular driver who is frequently drowsy at a certain time and schedule around them. Or if a route is making people quite drowsy – then they could be rerouted
Driver Safety – Self Management and centralized route planning and optimization Prevention better than cure – drowsiness curve Things like lane departure are OK – but if you are driving a 3.5tonne truck then you are already halfway across the lane, and an incident is more likely to happen Autonomous vehicles…. May happen in the future – but still a question around liability – and that technology is still a way off
We need to identify the pockets where we can drive the change for the greatest impact, and the prioritise these areas so we can address them in an iterative manner to minimise disruption. We clarify what New Ways of Working will do for the organisation, create a concrete business case with benefits that can be financially realised, and institute a process to actively manage benefits realisation.
People first: delivering worker safety by mastering wellbeing and compliance
• You could be one of 64 million people who has used a service we support today.
• You might have had a hot shower. Taken a train or driven to work. Had your
rubbish collected. Enjoyed tidier streets. Or benefited from cleaner schools and
By keeping these services running smoothly – the ones that really matter – our
team of 19,000 are helping to create better places to live, work and travel.
• We’re supplying important utilities like water, gas and electricity to your homes.
• We’re making journeys better by maintaining roads, railways and airports.
• We’re keeping facilities running smoothly, and improving social housing and
• We’re keeping environments clean by improving sustainable waste management.
• We’re supporting the country’s defence and justice services.
Our work throughout the US, Middle East and Australia means people around the
world are benefiting from what we do.
• A significant UK footprint
• 1,000 Highways (Multi-disciplinary)
• Transport Planners
• Strategic Asset Consultants
Our Footprint in Consulting and Rail
• Health and Safety is part and parcel of everything we do (Target Zero)
• We have a duty of care
• Lone working on various Contracts and Business Streams
• A 24/7 Business with key partners and clients (HE & Network Rail) keeping the
UK PLC moving
• The right tools for the job
• Looking for a standard approach across the Business
• Want our staff to return home as healthy and fit as to when starting their shifts
• Are the team fit for duty (mentally and physically)?
Wearable Technology for Amey why?
• In the event of incident we can react quickly or stop the work (Changing
conditions on site)
• Some of our contracts require significant driving activities prior to getting to
site (Ability to monitor fatigue in the vehicle)
• PoV on a Highways England Contract July-August 2017
• Enhanced data we didn’t have before
• Actionable business insight
Wearable Technology for Amey why?