In this session, we will discuss the business challenges around digitalization and the implications for IT infrastructure and services. Key topics include decisions around on- or off-premise, DIY or buy, continuance of mission critical core applications (typically based on own developed applications), integration of existing teams and other related aspects. The need for a “Digital Transformation Platform” with tailor-made modifications and building blocks will be underlined by typical usage scenarios that demonstrate the indisputable value of mainframes – today and in future.
Abstract: In this session, we will discuss the business challenges around digitalization and the implications for IT infrastructure and services. Key topics include decisions around on- or off-premise, DIY or buy, continuance of mission critical core applications (typically based on own developed applications), integration of existing teams and other related aspects. The need for a “Digital Transformation Platform” with tailor-made modifications and building blocks will be underlined by typical usage scenarios that demonstrate the indisputable value of mainframes – today and in future.
In the 1st section I will give you some insights into Market trends, Demands and out of it our deduced Motivation and Direction In the 2nd part Fred will talk about “Digital Co-Creation in Motion”
We create value for businesses on basis of a clear strategy that addresses the challenges of digital comprehensively Confident:As trusted service provider we drive the development of mainframe technology to keep up the mainframe with the time.Did you know: Fujitsu is one of the most innovative companies in the industry. Some 1,400 scientists and researchers, with an annual budget of EUR 230 million, are busy at Fujitsu Labs worldwide developing innovative technologies, products and solutions that make it easier for business enterprises to cope with the digital revolution. For instance, the K supercomputer, and many innovations in machine learning, AI, robotics, sensor technology or data encryption originate from Fujitsu Labs. Reliable Innovation, long-term partnerships, long-term development perspectives, transparent roadmaps Future-oriented:With the global performance of approximately 156,000 Fujitsu people we support customers to master future challenges.Fujitsu Group holds about 97,000 patents worldwideFujitsu is among the world's top five providers of serversFujitsu is the world's fifth-largest IT services providerFUJITSU Enterprise Platform Services steers the complete Fujitsu mainframe business in EMEIA Powerful technology and complete service portfolio on a global basis Making digital transformation for customers easier Increasing our customers flexibility and help them to streamline operations and maintenance processes Business-centric:Commitment to growth Commitment to profitabilityCommitment to sustainable development one strategic iniative in this context is the EPS Mainframe Academy addressing the democraphic development
What are the main challenges of digital? Fast emerge of digital:The fact is that new technologies emerge faster than people can respond. Today organizations have to see change as normal part of business. IT decision-makers are aware of this fact. And 76% of respondents (Fujitsu survey January 2016) would like to move their digital transformation projects faster. The main barrier: There is no clear internal ownership. Change creates complexity:For example, once most retailers had only a single channel to their customers, their stores. Now they must consider multiple channels – online, mobile and so on. It is one thing to implement these channels, and it is quite another to knit business systems and processes together. What’s more failures in dealing with complexity will prevent organizations from benefitting from digital. Security vulnerabilities endanger digital:In 2015 66% of CEOs named cyber security the biggest challenge to their company (Fortune 500 CEO survey 2015) … and the more the physical and digital world is connected, the risks are increasing Skills/Talents:Talent issues are another big barrier to success. Building digital capabilities requires unique skills – an understanding not just of emerging technologies but also of business and customer needs. Adoption:Another hurdle to overcome is caused by people‘s attitude to change. This applies to people‘s trust in new technologies and processes, to the understanding of the value of new offerings. And, last but not least, this applies for the capability of an organization to be innovative at all. Strategy:Frankly, steering things in the right direction is no fun today. Fujitsu, as your trusted partner, will open new ways and bolster customer‘s digital transformation comprehensively.
but the ones most responsive to change.
but those who can best manage change.
Life punishes those who delay. [Mikhail Gorbachev]
So what are the changes we to manage best ? What are the chances MF have to response to ?
Obviously to the Digital change, the Digital Transformation ... Which was the motto of our last Fujitsu Forum To bring everybody up to th esame level Digi Trans ... Will change our lives, the way we work, the way our business works
Origin of ‘Zinrai’: Storm with sudden bursts of thunder (intended meaning: Rapid and intense) Service released in April 2017 (cloud service and on-premise) … in Japan EMEIA will follow soon, ready to start projects Fast Deep Learning framework Distributed Caffe (Berkeley / BVLC / B Vision and Learning Center), TensorFlow (Google) … all OSS FN oriented APIs: Sensing & Recognition: image, speech to text, eye-movement Knowledge processing: text analysis, pattern discovery / classification (need sometimes context) Decision & Support: Prediction, Optimization Applications APIs: Traffic image recognition, Credit scoring, Demand prediction, Call Center Fujitsu’s technologies of distributed processing and tuning Up to 8 GPU/Node, Fastest & latest GPUs (NVIDIA) Simple: Flexible configuration to suit the customer’s environment
Customer Issues related to the use of AI Do not know how to apply AI Fintech Credit risk prediction IoT Intrusion Detection Cannot easily create training data Want to accelerate learning
Co-Creation: AI is always a tailored approach, No 100% ready-made software, but custom-made individual solutions ... Based on commodity frameworks Data preparation, Building models, Learning, fine-tuning … distribute and use learing-models
Blockchain – another disruptive technology Why it matters Blockchain technology is hard to understand and predict Internet, WWW, 1st browsers1993 Mosaic (later Netscape), But could become ubiquitous in the exchange of digital and physical goods, information, and online platforms. Technology: You (a "node") have a file of transactions on your computer (a "ledger"). Two government accountants (let's call them "miners") have the same file on theirs (so it’s "distributed"). As you make a transaction, your computer sends an e-mail to each accountant to inform them. Each accountant rushes to be the first to check whether you can afford it (and be paid their salary "Bitcoins"). The first to check and validate hits “REPLY ALL”, attaching their logic for verifying the transaction ("Proof of Work"). If the other accountant agrees, everyone updates their file… This concept is enabled by "Blockchain" technology.
Blockchain technology could mean greater privacy and security for you and your customers. Catalini calls it data leakage. When you give a bartender your driver’s license, all that person needs to know is your age. But you’re revealing so much more — your address, your height, whether you’re an organ donor, etc. Internet of things, robotics, and artificial intelligence: Your appliances are already talking to each other — think smart home technologies like Nest thermostats and security systems. What if they could barter or acquire resources? What if a highway could verify the identity of and accept payment from a self-driving car, opening up a pay-per-use fast lane to commuters in a rush? Even if it might take years, Blockchain has internet-level disruption potential, especially in the world of trust and transactions → introduce it into our services`
Business Applications are already connected to ‘Services’ on other Platforms, but using proprietary Interfaces (TA … UTM, CICS in case of 3rd party (IBM)) For more than 15 years we map green screens and frames 1:1 or n:m to modern browser based human GUIs But to enable a quick and flexible access to multiple Micro-Services, a new API had to be provided: REST/JSON Similar to the AI … in terms of a tailored offering, 98% prepared in existing templates the rest to be adapted by co-creation for customer use cases HMRC Her Majesty Royalty and Customs … we co-created a modern App for tables were citizens can access their tax declaration
Now we talk about Platforms for Application or better information systems About Technology Platforms for BS2000, Linux, Cobol, JEE, etc. Namely our SE Infrastructure and the SE Services (the brand name is SE Series No talk about corresponding Client platforms or the application itself Btw.: Who knows what BS2000 is? For the presentation I will assume that you have a BS2000 host platform in your data center what implies that your enterprise has an in-house application development department, o.k.?
I guess all of you are aware of that metaphor Shoot it and get a new one… What would you do with your pet proactive and reactive? Metaphor for what? IT-Services, Information Systems, In-house & COTS Applications To Consider: they need Infrastructures & Operations & Management VMs or Containers, storage, network, etc. The question is: Is that enough? Klick -> We think no! Yes, they have: Susi is the most used name in Bavaria; 25 to 100; larger in north and east of Germany; imagine a service provider for milk farms Often they are part of the family even if this is a larger cheese producing milk farm Look at the used infrastructure, the used interfaces and the operations aspect
Let‘s start at the bottom with BS2000 the technology platform for your most valuable Pets Goes up to MW and Tools for In-House Software Engineering and Operations of all kinds A Mainframe comes always with a comprehensive set of Services to support the host operations team Next and above left your Server platform for Linux and – typically - some Windows too is for your most valuable Pets too meanwhile which are often related to the Pets on a mainframe But often it is already a platform for ‚Milk Cows‘ looking at the numbers of VMs it contains At large Public Sector service providers this goes up to a few thousand VMs So there is continuous pressure to evolve the Server platform in direction of a platform for ‚Cattle‘ However it is typically not appropriate for most of your pets and your milk cows to be handled like cattle How to evolve in that direction? ->klick So if Digitalization puts pressure towards highly standardized infrastructure and operations Is complete DIY still appropriate if number of IT Services, Information Systems, Components of one Information System grow? Wouldn‘t it help to get basic and tailored but support services for the design, build, operate stage of the lifecycle of your Linux platform (+Windows) like you have it for your BS2000 platform? Wouldn‘t it help to have a appropriate Pets and Milk Cow Platform long-term and ultra stable What means „tailored“ here? A BS2000 based Platform is tailored too (from the Infrastructure design to the support services) but this is nothing we talk much about this is what a host operations team assume/ expect from their „mainframe“ or „host“ The tailoring is for example around the specific mainframe integration and about the actual interfaces to the operation team Btw. Would you agree that the diagram in the middle is sill a mainframe? If you add in a further step (…) vRealize to your Linux Platform is it a private cloud or still a mainframe? What if you could provision a BS2000-VM by a vRealize blueprint? Btw. We are very aware of the fact the Host platform departments and Server platform departments are typically separated (and perhaps have different strategies, etc.) but we at Enterprise Platform Services think that a certain alignment of both teams could help to evolve their platforms easier along the upcoming business demand
We structure our service around 3 categories The Product Related HW Maintenance and SW Support Services (Level1, L2 L3 L4) We take care that all components come with the appropriate Support and Service level Services that help you to innovate, design, build your application platform (for your „pets“) Here is the difference to a DIY approach: What is listed as a „set of SE Technical Support Services“ is standard part of our SE Series product, we take care to support you along your needs Managed Services that help you to operate your application platform If you want: As an option we also operate your application platform (today the BS2000 host part and in collaboration with our customers further parts) Klick: This is our offering here
Focus today on Application Unit & Net Unit & SUSE Business Critical Linux (BCL) so let’s get rid of the other stuff Out of Scope today: On the left this is what purists would call a mainframe (I‘m not a purist, I like hybrid/ evolutionary concepts for practical reasons and therefore often question the strict black and white models of analysts) Btw.: the difference between a server unit and a application unit is the flexibility we enable; a server unit is “very strict” compared to an application unit; red lines symbolize logical management access, green line symbolize physical connection -> klick Other platforms and Units in the grey zone of belonging typically partly to a certain SE infrastructure -> klick Flexible Handling of Peripheral Units (classic central or dedicated online and nearline storage arrays) -> klick To utilize Software-defined storage concepts is typically the most difficult evolution for a application platform operations team ->klick Windows ->klick This is what some folks name ”Software-defined Mainframe” ->klick Focus Focus on platforms for re-hosted Cobol application at a server unit; this could make sense in specific scenarios while the application transformation and even afterwards; Focus on re-hosted Cobol and JEE applications on AUs Focus on extended Service Levels for Linux (SUSE Fujitsu collaboration lead to offering “SUSE Business Critical Linux”) In general: Focus on OpenSource MW, software engineering Tools and management stacks Focus on the network-Integration and enablement of software-defined networking Focus on enabling sophisticated Security Zone policies including High Secure Zones (physically segregated ToR switchgroups) Finally the Management Unit enables basic management for the operations team for the overall system and. It enables our service concept too; and it can be tailored in collaboration with our customers Key 1 to ensure longevity and robustness of the SE Series reference architecture is simply the limitation of actual used technical components Key 2 is extensive additional „system and integration testing“ with the actual components E.g. today there are deliberately only 2 PRIMERGY and 1 PRIMQUEST server models qualified for a Application Unit A fixed 2-socket model and one Height Unit A fixed 4-socket model And a 8-socket model which can be physically partitioned
This is some simplified meta model of an enterprise architecture You see the typical 3 architecture domains At the bottom what we discuss now as infrastructure for your Pets, etc. In the middle are your in-house developed information systems or Information systems based on customized Commercial Off The Shelf software It represents also an IT organization’s delivered IT Services for the business units; So this symbolizes what is typically mapped to Pets or Cattle And on top the Business Services the business units of an enterprise offer to the environment 52% of CEOs expect a dramatic business model change within the next 5 years for their business; What about the remaining 48% of CEOs which assume that their business will exist in today’s form in 5 years. Completely unchanged? Klick: Digitalization puts continuous innovation pressure on business models, services, processes of all kind and the evolution of supporting information systems which in turn drives a continuous transformation of the underlying infrastructure platforms and their operations and management Application development departments need time to modernize their applications and their application development processes, etc. Operations teams need time to adapt IT service management team need time to adopt Klick: Finally to close the loop: It’s about co-creation even at the level of your application platform and our and our partners technology platforms it is build on That’s our offering to you here