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Future Workplace 2025

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Speaker:
Karyn Jeffrey
Ramanan Ramakrishna
Jörg Hartman
Nick Mayes

Published in: Technology
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Future Workplace 2025

  1. 1. 0 © Copyright 2017 FUJITSU Fujitsu Forum 2017 #FujitsuForum
  2. 2. 1 © Copyright 2017 FUJITSU Media Deep Dive: Future Workplace 2025 Karyn Jeffery Head of Digital Workplace Services, Global Delivery Group @karynJeffery Jörg Hartman Vice President, Head of Product Category Management, EMEIA @jhartmann Ramanan Ramakrishna Vice President- MIS Service Innovation and Portfolio, EMEIA @Ramanan2R 1 Nick Mayes Principal Analyst, PAC @Nick_Mayes
  3. 3. 2 © Copyright 2017 FUJITSU Technology is disrupting the traditional workplace - Property consolidation - -Serviceavailability- -Speedtomarket- - Legacy modernization - - Digitization - - Generational fusion - - Business value - Commodity IT Secure Wearables Augmented Reality IOTBig Data Always-on Social Interaction Artificial Intelligence There’s an app for that Mobility Generation Y Biometrics Cloud Connected -Consumerization- - Corporate Social Responsibility - - Business Value - -Drivingcustomergrowth- Analytics - Hyperconnectivity - The workplace of 2025: changing the way we live and work
  4. 4. 3 © Copyright 2017 FUJITSU Mobile Social Intelligent Natural Most importantly: it’s about me…
  5. 5. 4 © Copyright 2017 FUJITSU Today’s users demand more Empowered and Personalized Creative IntelligenceINNOVATECOLLABORATEEverything ConnectedCONNECT
  6. 6. 5 © Copyright 2017 FUJITSU The five biggest changes we’re about to see in the workplace Cross Generational Workplace Demographic Change Intelligent Workplace Technology Change Low Impact Environmental Change Boundary-less Business & Industry Change Lifestyle Workplace Technology Change Workplace 2025
  7. 7. 6 Copyright 2017 FUJITSU Digital Ecosystem and Transformation  AI – to assist and automate employees’ everyday tasks  Augmented reality  Secure, user friendly authentication Mobility Millennials Consumerization Human Centric Interfaces IoT Security Big Data Efficiency Enablement Technology Workplace Anywhere Awareness Industry 4.0 Capacity Utilization Company Business User World DIGITAL WORKPLACE Access the digital world securely Devices are the Gateway Create content and value Access information anywhere, anytime Share and communicate
  8. 8. 7 Copyright 2017 FUJITSU Use Case Scenarios – Technology Development Healthcare Transportation Financial Education ■ Electronic prescription ■ Measurement ■ Database development and mgmt. ■ Customer service ■ Order management ■ Operation and maintenance ■ Voice to text transcription ■ Payment processing ■ Order management ■ Customer service ■ Traffic and navigation ■ Database development and mgmt. ■ eSignature ■ Measurement ■ Supply chain management ■ Payment processing ■ Customer service ■ Payment processing ■ eSignature ■ Contract closing ■ Performance monitoring ■ Real time analytics ■ Operation and maintenance ■ Collaborative classroom ■ Digital inking ■ Interactive learning ■ Connecting to remote experts Manufacturing ■ Access to unique AR design tool ■ Adoption of mobile Compute Aided Design (CAD) ■ Order management ■ Operation and maintenance ■ Bill of Material (BOM) ■ Change order/request ■ ERP ■ Stock Keeping Unit (SKU) management
  9. 9. © CXP Group 2017 8 Workplace 2025
  10. 10. © CXP Group 2017 The Workplace 2025 survey A major survey of business and technology leaders in three key regions Europe, Oceania and North America …. 1,278 CXO-level decision makers interviewed across 16 countries during Q3 2017. Financial Services 25% Retail 22% Public 21% Manufacturing 17% Utilities 15% About PAC, a CXP Company CXP Group is the #1 independent European research and advisory firm in the field of digital, software and IT services. Every year the group supports more than 1,500 large and medium-sized business-user organizations in their sourcing decisions and investment projects
  11. 11. © CXP Group 2017 Workplace Challenges in 2017 The Low-Impact Workplace: Almost half believe that the disappearance of the traditional office environment will have the biggest impact in transforming their workplace in 2025. 49% 79% The Lifestyle Workplace: More than three quarters of businesses believe their current working hours and practices are not flexible enough to get the best out of their workforce. 56% The Intelligent Workplace: 56% say their current approach to cyber security has a negative impact on individual employee productivity. 9% The Cross-Generational Workplace Less than 10% have a structured, organization-wide approach to knowledge management in place to leverage the insight of experienced workers. 24% The Boundary-less Workplace Close to a quarter believe that their current workplace IT infrastructure has a negative impact on their ability to adapt to a changing competitive landscape.
  12. 12. © CXP Group 2017 Preparing for 2025 The Lifestyle Workplace: 70% plan to change current corporate policies in order to drive an improved work/life balance for employees;70% 47% The Cross-Generational Workplace: 47% aiming to provide a more consumer-like experience as part of their digital workplace strategies; but less than one third (29%) planning to allow employees to use whichever device they wish to access corporate data. 60% The Boundary-less Workplace: 60% have already adopted or plan to adopt open innovation or crowdsourcing as a way to generate new ideas, products and services. 30% The Intelligent Workplace: More than 30% plan short-term investment in contextual analysis or behavioral analysis tools in order to create a more effective, less intrusive approach to workplace security; 47% plan to implement digital virtual assistants in the workplace in the next two years. 62% The Low-Impact Workplace: 62% plan to invest in social enterprise platforms in the next two years; 17% plan to invest in smart buildings connectivity solutions in the next two years.
  13. 13. © CXP Group 2017 Copyright 2017 FUJITSU
  14. 14. 13 Copyright 2017 FUJITSU https://www.youtube.com/watch?v=InaMWQHFbLs Click on this when audience is leaving…..
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