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Building hyperconnected services for the Internet of Things

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There has been much hype about hyper-connected business and the Internet of Things. Analysts have made ambitious projections about the expected impact of the IoT, the most recent being over fourteen trillion US dollars of economic impact, expected to be brought by efficiencies in capital-intensive areas such as manufacturing and transportation, and new financial structures. The first wave of IoT projects have often been technology led and therefore underperformed their potential. We believe IoT programmes will become more integral to the business in order to deliver value. This will require new service capabilities to integrate, deploy, manage and support hyper-connected systems as part of company’s mission critical infrastructure.

Speaker:

Debbie Street
Director of Service, Internet of Things, Global Delivery Group
Fujitsu

Published in: Technology
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Building hyperconnected services for the Internet of Things

  1. 1. 0 © Copyright 2017 FUJITSU Fujitsu Forum 2017 #FujitsuForum
  2. 2. 1 © Copyright 2017 FUJITSU Building hyper-connected services for the Internet of Things Debbie Street Director of Service Advanced Technologies, Global Delivery
  3. 3. 2 © Copyright 2017 FUJITSU The Predictions 25 billion connected “Things” by 2025 IoT 2025 Move to Vertically aligned “solution in a box” 55% of IoT spend will be on services $14 trillion estimated economic impact
  4. 4. 3 © Copyright 2017 FUJITSU Desired outcomes of Digital Transformation 成果 Increased revenue Outcomes of digital transformation 22% Improved employee satisfaction35% Improved efficiency or reduced cost 44% Improved customer relationships 46% 30% Transformed business models or processes 36% Strengthened competitiveness of products
  5. 5. 4 © Copyright 2017 FUJITSU John Deere Image Copyright © 2017 Deere & Company
  6. 6. 5 © Copyright 2017 FUJITSU INESA
  7. 7. 6 © Copyright 2017 FUJITSU Inhibitors to IoT success Outcomes ■ Technology led projects ■ Poorly defined business outcomes ■ IoT technologies, vendors and solutions are not mature ■ No service Maturity ■ Integration complexity across technologies and vendors ■ Lifecycle approach required Complexity ■ Lack of IoT related skills and experienceSkills ■ Strategy and Board level buy in not clearly defined ■ Ownership of IoT projects. IT or OT? Strategy & Ownership
  8. 8. 7 © Copyright 2017 FUJITSU Project Example
  9. 9. 8 © Copyright 2017 FUJITSU Water Company Example Water Co Civils Co Burger Co Motorway Services UK HOPWOOD Park
  10. 10. 9 © Copyright 2017 FUJITSU Pumping Station of the Future Methane, Ammonia, Hydrogen, Sulphide IP CameraSound Sensing ■ Better Awareness ■ Improve Maintenance ■ Optimize Operations ■ Sewage Dosing ■ Power Usage Chemical DosingWater Pump CH4 NH3 H2 H2S
  11. 11. 10 © Copyright 2017 FUJITSU Service Approach  Use proven technologies  Standardize around familiar building blocks  Build on shared services  Template design  Automate deployment, monitoring, diagnosis  Compare existing managed network services
  12. 12. 11 © Copyright 2017 FUJITSU Service Considerations Business Outcomes (Co-creation) Risk (Security) Value (Cost) Applications Cloud Platform Network Gateway / Edge Devices / Sensors Business Outcomes (Co-creation)
  13. 13. 12 © Copyright 2017 FUJITSU Service Considerations Business Outcomes (Co-creation) Risk (Security) Value (Cost) Applications Cloud Platform Network Gateway / Edge Devices / Sensors
  14. 14. 13 © Copyright 2017 FUJITSU Service Considerations Business Outcomes (Co-creation) Risk (Security) Value (Cost) Applications Cloud Platform Network Gateway / Edge Devices / Sensors
  15. 15. 14 © Copyright 2017 FUJITSU Service Considerations Business Outcomes (Co-creation) Risk (Security) Value (Cost) Applications Cloud Platform Network Gateway / Edge Devices / Sensors
  16. 16. 15 © Copyright 2017 FUJITSU Deliver Demise Define Design Deploy Connected Lifecycle Services People, Things, Processes Outcome, Customer Experience Professional Managed Services Cloud/Hybrid IT Networks Security Information ITSM Professional Services Consultancy Projects Architecture Data Science Field Services Deployment Warranty/Repair Removal
  17. 17. 16 © Copyright 2017 FUJITSU IoT Service Maturity  Complexity of IoT and it’s numerous components often means multiple partners delivering services in a deployment  Development of Partner Eco systems Service Integration  IT and OT convergence  Integration of build and run services  Integration of new and legacy products and systems Convergence Business Focus  Market and Vertical knowledge is key  Business Challenge IoT PoC RoI Business Transformation  Business Culture  Engagement
  18. 18. 17 © Copyright 2017 FUJITSU IoT Service Maturity  Security inbuilt to all services  At all stages of the lifecycle  At all levels of the technology stack  Security in built to devices where possible Security  Development of standards and certification across IoT  Services and solutions are reviewed for compliance  Skilled accredited resources Standards & Certification Packaged Services  Move to packaged solutions & services  Digital Services, predictive and pre-emptive  Self Service
  19. 19. 18 © Copyright 2017 FUJITSU
  20. 20. 19 © Copyright 2017 FUJITSU In Conclusion
  21. 21. 20 © Copyright 2017 FUJITSU Next Steps  Visit the exhibition stands  Take a look at the Co-creation zones  Join the Analytics break out session at 2 with Naeem and Christian  Or… For further information on how IoT solution can help you, please get in touch with us at – IoT@uk.Fujitsu.com
  22. 22. 21 © Copyright 2017 FUJITSU Fujitsu Sans Light – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþ ÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl Fujitsu Sans – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüý þÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl Fujitsu Sans Medium – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúû üýþÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl

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