Will Big Electricity Users Switch Provider?

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Will Big Electricity Users Switch Provider?

  1. 1. Will Big Electricity Users Switch Provider?Will Big Electricity Users Switch Provider? An Insight on Purchase Patterns for Heavy Electricity Users inAn Insight on Purchase Patterns for Heavy Electricity Users in Deregulated StatesDeregulated States Farah Saeed, Principal Consultant Energy & EnvironmentEnergy & Environment 3.20.14 © 2014 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
  2. 2. Today’s Presenter Farah Saeed, Principal Consultant Energy & Environment Frost & Sullivan Follow me on: (Connect with social media) https://twitter.com/farahsaee http://www.linkedin.com/pub/farah-saeed/0/b98/711 2 Over 15 years of experience in the energy and environment sector. Deep understanding of business issues facing mature and emerging energy markets, particularly transmission and distribution with an emphasis on smart grid. Author of several market insights on micro grid, smart grid, demand response, and voice of customer analysis. http://www.linkedin.com/pub/farah-saeed/0/b98/711
  3. 3. Focus Points 3 • Highlight findings key from recent customer survey on electricity consumption in deregulated states • Validate customer perceptions for energy requirements and delivery, interest in renewable power, and demand response • Determine gaps in the electricity market and its offerings
  4. 4. What is Shaping today’s Energy Market? Regulatory Compliance • Renewable portfolio acts • Carbon emission reduction targets • Energy efficiency targets • Customer awareness aboutEnergy 4 Customer Perceptions • Customer awareness about environmental issues and purchase power • Tech savvy and technology adoption Technology • Distributed Generation • Decentralized Energy (micro grids) • Mobile applications • Sensors • Communication infrastructure Energy Market
  5. 5. Who did we survey? 250 C&I customers were interviewed across six different states and five different industries. IllinoisIllinois MarylandMaryland New JerseyNew Jersey OhioOhio ManufacturingManufacturing Data CentersData CentersEducationEducation States Industries 5 New JerseyNew Jersey OhioOhio PennsylvaniaPennsylvania ConnecticutConnecticut HospitalsHospitals Small Franchise Small Franchise
  6. 6. The Survey Group The respondents consisted of: 27% 73% 0% 25% 50% 75% 100% Corporate Responsibility Plant/Facility Responsibility Primary Responsibility (N=250) 13% 30% 26% 23% 7% 0% 25% 50% 75% 100% Corporate Management Facilities Management Facilities Engineering Group Operations Purchasing Department Department (N=250) 6 0% 25% 50% 75% 100% 0% 5% 8% 56% 10% 10% 7% 4% 0% 25% 50% 75% 100% CFO COO Director of Operations Facility Director or… Energy Management… Property Manager Purchasing Manager Other Job Title (N=250) 46% 54% 0% 25% 50% 75% 100% Directly with a competitive electricity retailer Directly with a distirbution utility Electricity Supplier Choice (N=250) S1. Which of the following best describes your primary responsibility within your organization? S2. Which department do you work for in your company? S3. Please indicate your job title or position ? S5. Does your organization negotiate a contract directly with the electricity supplier or do you work with/through a broker
  7. 7. Average Power Consumption by Industry 34% 68% 58% 30% 45% 36% $8,445 average consumption $16,690 average consumption $13,440 average consumption $22,160 average consumption $17,173.5 average consumption 7 0% 10% 4% 6% 2% 27% 28% 22% 30% 24% 20% 28%26% 14% 10% Small Franchise Manufacturing Education Data Centers Hospitals Above 500 MWh 100 MWh to 500 MWh 50 MWh to 100 MWh Below 50 MWh Source: Frost & Sullivan
  8. 8. Register for this Webcast Live Webcast Thursday, March 20, 2014 1:00pm EDT/6:00 pm BST 8 1:00pm EDT/6:00 pm BST https://www.brighttalk.com/webcast/5563/104879
  9. 9. Follow Frost & Sullivan on Facebook, LinkedIn, SlideShare, and Twitter http://www.facebook.com/FrostandSullivan https://www.linkedin.com/groups/Future-Water-Waste-Management-4727672 9 http://twitter.com/frost_sullivan https://www.linkedin.com/groups/Future-Water-Waste-Management-4727672 http://www.slideshare.net/FrostandSullivan
  10. 10. For Additional Information Liz Clark Corporate Communications Energy & Environment (210) 477-8483 Liz.clark@frost.com Farah Saeed Principal Consultant Energy & Environment (650) 475-4517 Farah.saeed@frost.com 10 Robert Gamble Partner Energy & Environment (650) 475-4522 Roberta.gamble@frost.com Niles Frenkel Sales Manager Energy & Environment (210) 247-2451 Niles.frenkel@frost.com

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