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South Africa’s eEducation and eGovernment - Progressive or Retrogressive?


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An analyst briefing on the South African e - education and e - government systems.

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South Africa’s eEducation and eGovernment - Progressive or Retrogressive?

  1. 1. South Africa’s eEducation and eGovernment: Progressive or Retrogressive? Chipo Ngongoni, Research Analyst Ngongoni, Information and Communication Technologies 7 March 2012© 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property ofFrost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
  2. 2. Today’s Presenter Chipo Ngongoni, Research Analyst Frost & SullivanExpertise Experience in analysis of the African telecommunications infrastructure landscape, broadband penetration rates and communications regulatory frameworks – Southern Africa and East Africa broadband technologies and analysis Worked as a Process Engineer for Central African Cables, ZimbabweEducation MSc Electrical Engineering from the University of Cape Town, Cape Town, South Africa BEng (Honours) Electronic Engineering , National University of Science and Technology, Bulawayo, Zimbabwe 2
  3. 3. Focus Points1 Overview of eEducation and eGovernment in South Africa2 What drives and restrains integration of ICTs in government3 Growth and integration opportunities4 Conclusions
  4. 4. ICT Usage in South Africa and Key Statistics Key Indicator Statistics, South Africa; 2011Sector EstimateFixed line subscribers 8.48Mobile subscribers 101 Literacy rate > 15 years: 88 %Fixed broadband 1.48subscribersInternet users 12 Broadband penetration rate: GDP growth rate: 1.4% >12% Population: 50.59 Million Source: ITU,StatsSa and Frost and Sullivan
  5. 5. ICT Sector Review Policies on ICT in South Africa, 2012Policy DateWhite paper on science and technology 1996ICT foresight report 1998National R&D strategy 2002ASGISA (Accelerated growth initiative) and JIPSA-joint initiative for priority skills and acquisition 200610 year Innovation Plan 2008E-Skills council 2009ICT RDI roadmap implementation framework 2011/2012 South Africa’s major ICT players, 2012 ICT research, innovation and development Application of ICT ICT Advisory Human capital Policy Regulation Infrastructure development Industry, DHET,Meraka, Government, DoC, DPSA, DoE, Telecoms NRF, industry, ICASA industry, Civil DTI companies, DHET society government Source:DST and Frost and Sullivan
  6. 6. Current eGovernment Initiatives in South Africa Departments that have been highlighted for eGovernment initiatives and e-skilling , 2011 / 2012; • eHealth • eResources • eTaxation Department of Department of Provincial Health and Local Government Department of Justice and Department of Constitutional Education Development • eJustice • eEducation Source: Department of Education and Frost & Sullivan analysis
  7. 7. Notable eGovernment Initiatives in South Africa • Ability to use and develop ICTs within the context of an emerging South African Information Society and global Knowledge Economy National e-Skills Plan of Action (NeSPA) • Improve competencies in ICT • Use ICTs to advance government, business, education • Improve the accessibility and quality of government services : • Regularly consult with customers, • Set service standards, The Batho Pele Initiative: • Increase access to services • Provide more and better information about services Source: and Frost & Sullivan analysis
  8. 8. Strategic Objectives in South African Education Remove certain administrative and reporting burdens and amend the existing Education strategic objectives, 2011 curriculum for Grade R - 12 in order to create more time and opportunity for Streamlining of the teaching and learning. curriculum Develop a detailed and integrated strategy on how the assessment of learners in Grade R - 9 should be Assessment of Web based education learnersImprove web presence of thedepartment and basic educationusing internet as a strategic toolfor information dissemination. Develop a national plan on teacher development and ensure that the goals of this plan are achieved through collaboration with the key stakeholder organisations Education Academy Teacher developmentStrengthen policy, research anddevelopment within the Departmenton education leadership, Distribute workbooks to all Grade R - 9management and governance. Workbooks learners in all public schools in order to facilitate the implementation of the curriculum. Source: Department of Basic Education & Frost & Sullivan
  9. 9. Notable eEducation Initiatives in South Africa •Established 2001 •Goal: to have every educator in the Western Cape empowered to use technology that is appropriate and available to deliver the curriculum to each and every learner by 2012 •Progress: Khanya Project •613 schools connected, 241 schools are at various stages of implementation. Over 24 000 computers have been distributed funded through the Khanya project or the schools. •Over 16,000 educators are being trained, •When: The Meraka Institute, was established as part of the Centre for Scientific and Industrial Research (CSIR) •Progress: •The ICT in Education Research Group directly supports the Department of Education . It researches on the formal application of Meraka Institute innovative ICTs to support teaching and learning in schools through the design of innovative, graphical learning environments and a more informal approach of creating hands-on exposure for children aged 3 to 18 to science and technology careers. Source:; and Frost & Sullivan analysis
  10. 10. Key Drivers Drivers for eEducation and eGovernment in South Africa 2012 Human Capital Development and Service Delivery High Literacy Government Rate Intervention and Extensive Programs Infrastructure Connectivity Source: Frost & Sullivan.
  11. 11. Key Restraints Restraints for eEducation and eGovernment in South Africa 2012 Lack of Adequate Fraud and Shortage of Policies and Corruption IT Skills and Frameworks the Digital Divide Change Management Source: Frost & Sullivan.
  12. 12. Elements of ICT Usage and Integration in Government ICT Integration Factors; 2012 Widespread terrestrialSystems that accommodate infrastructure is essentialgrowth and remain relevant over a for beneficialperiod of time are essential Scalability implementation of ICTs InfrastructureTechnology that Strategic researchintegrates into on practicality ofindividual’s ICT solutions Practicality Elements of ICT Researchlivelihoods is Usageessential for success National policy and frameworks that support ICTs Technical skills knowledge is Human Legal key to successful Capital Framework implementation of projects Source: Frost and Sullivan
  13. 13. Growth Opportunities Government departmental Social integration Platforms and Cloud applications utilisation Smart Rural area equipment development Strategic ICT based collaborations Opportunities mobile clinics Source: Frost & Sullivan analysis
  14. 14. ConclusionsEfficient ICT usage and integration has been directly linked to positiveeconomic growth. The aim of any government has now been to be efficient andoffer world-class service to its citizens.Technology needs to be non-intrusive and non-disruptive. ICTs should not be non-disruptivecentral to the learning or governance process, they should just be instrumentsused to make tasks much bearable and lighter.More still needs to be done in terms of accountability and improving thepolicies and frameworks that incorporate different issues that are aligned withtechnology in order for government to better protect and serve citizens. Source: Frost & Sullivan analysis
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  18. 18. For Additional InformationChristie Cronje Chantel LindemanMarketing & Corporate Business Unit LeaderCommunications Manager Information and Communication(+27) 21 680 3566 (+27) 21 680 3205 chantel.lindeman@frost.comMerwin Grootboom Kate HowarthAccount Manager Sales DirectorSales Sales(+27) 21 680 3294 (+27) 21 680 18