What’s Hot in the ICT Industry      Trends, Opportunities, and Challenges through the Eyes of                     Key Play...
Disclaimer•   Frost & Sullivan takes no responsibility for any incorrect information supplied to us by manufacturers or us...
Certification•   We hereby certify that the views expressed in this research service accurately reflect our views based on...
Table of Contents Introduction                                        5-7 Ø   About this Market Insight                   ...
Introduction               5
About this Market InsightBased on a survey of several thousand key companies conducted across Europe in December 2011,this...
Adrian Drozd – Hot Topic Thought Leader                     Functional Expertise                     12 years’ of line of ...
What’s Hot in 2012                     8
Key Perspectives on Growth ICT in 2012    Companies’ primary focus is mature1   markets: Western Europe and North    Ameri...
Market Highlights for 2012                                           Key Market Highlights• Economic environment continues...
ICTTop 10 Hot TopicsICT: Identification of Hot Topics (Europe), 2012Rank    Market Topic                                  ...
ICTConvergence with other IndustriesKey Industries Tracked in Addition to Company’s Core Markets (Europe), 2012          C...
ICT Enabling applications in Vertical industries is a key growth opportunity        Urban Planning                        ...
ICT The level of complexity implied in this transformation means everyone lacks a complete understanding                  ...
Global Hot Spots in ICT                                              ICT: Global Hot Spots (World), 2012                  ...
Four Big Predictions for 2012        Machine-to-Machine will move beyond its core regulatory driven roots to    1   encomp...
About Frost & Sullivan                         17
The Frost & Sullivan StoryPioneered Emerging Market        Partnership Relationship& Technology Research            with C...
What Makes Us Unique     Focused on       All services aligned on growth to help clients develop and implement       Growt...
Our Global Client Base40+ Offices Provide Perspective, Coverage & ServiceBy Region250,000 SME & Global Companies, 2 millio...
Our Industry Coverage                                                       Automotive                                    ...
GIL Global Community:Growth, Innovation and Leadership     • CEO Roundtables                                           • N...
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Frost & Sullivan: What is Hot in the European ICT Industry?

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Frost & Sullivan: What is Hot in the European ICT Industry?

  1. 1. What’s Hot in the ICT Industry Trends, Opportunities, and Challenges through the Eyes of Key Players in the SectorMay 2012
  2. 2. Disclaimer• Frost & Sullivan takes no responsibility for any incorrect information supplied to us by manufacturers or users.• Quantitative market information is based primarily on interviews and, therefore, is subject to fluctuation.• Frost & Sullivan research services are limited publications containing valuable market information provided to a select group of customers in response to orders.• Our customers acknowledge, when ordering, that Frost & Sullivan research services are for their internal use and not for general publication or disclosure to third parties.• No part of this research service may be given, lent, resold or disclosed to non-customers without written permission.• Furthermore, no part may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the permission of the publisher.• For information regarding permission, write to: Frost & Sullivan 4 Grosvenor Gardens, London SW1W 0DH The United Kingdom © 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan. 2
  3. 3. Certification• We hereby certify that the views expressed in this research service accurately reflect our views based on primary and secondary research with industry participants, industry experts, end users, regulatory organisations, financial and investment community and other related sources.• In addition to the above, our robust in-house forecast and benchmarking models, along with the Frost & Sullivan decision support databases, have been instrumental in the completion and publishing of this research service.• We also certify that no part of our analyst compensation was, is or will be, directly or indirectly, related to the specific recommendations or views expressed in this service. 3
  4. 4. Table of Contents Introduction 5-7 Ø About this Market Insight 6 Ø Hot Topic Thought Leader 7 What’s Hot in 2012 8-17 Ø Key Perspectives on Growth in ICT in 2012 9 Ø Market Highlights for 2012 10 Ø What Participants see as Hot Topics in 2012 11 Ø Convergence with other Industries 12 Ø Global Hot Spots in ICT 15 Ø Four Big Predictions for 2012 16 About Frost & Sullivan 17-22 4
  5. 5. Introduction 5
  6. 6. About this Market InsightBased on a survey of several thousand key companies conducted across Europe in December 2011,this Market Insight highlights the hot topics for growth that have been identified in the ICT sector for2012 and beyond.Data and opinions of key stakeholders, combined with analysis and commentary from Frost & Sullivanindustry experts, have been used to present key market highlights, hot growth topics, global and regionalhot spots, areas of market convergence, and bold predictions for 2012.In this study, a summary of the highest growth areas for the ICT industry is presented. 6
  7. 7. Adrian Drozd – Hot Topic Thought Leader Functional Expertise 12 years’ of line of business operations experience. Particular expertise in: - Team and project management / leadership - Business services operations - Developing and implementing business strategy - New product launch and geographic expansion Industry Expertise 10 years’ of analytical experience in the telecommunications and digital media industries, spanning coverage of areas including - ICT in vertical markets - Telecoms industry dynamics - The digital entertainment ecosystem: from device to content deliveryAdrian Drozd What I bring to the TeamResearch Manager & Strong analytic and project management skillsPrincipal Analyst Team and project management Telecom business services experienceFrost & SullivanEurope Career Highlights Experience working for the following leading research firms: - Canalys (Senior Analyst, Digital Content Analysis) - Datamonitor (Senior Analyst, Media & Broadcast Technology) Education BSc in Geography & Statistics from Exeter University 7
  8. 8. What’s Hot in 2012 8
  9. 9. Key Perspectives on Growth ICT in 2012 Companies’ primary focus is mature1 markets: Western Europe and North America. Priority growth regions are CEE and Russia.2 Then almost equally weighted interest in Mid-East, APAC, China, India and Turkey. Disruptive technologies, the convergence3 of IT and Telecom and Cloud Services are perceived as the 3 biggest opportunities. The major threat to short-term business is4 considered the on going commoditisation affecting core products and services. The three key industries that ICT players5 track are: Automotive & Transportation, Energy and Healthcare. Source: Frost & Sullivan analysis. 9
  10. 10. Market Highlights for 2012 Key Market Highlights• Economic environment continues to be a challenge, particularly as commoditisation continues to affect the performance of core lines of business.• Price-based competition continues to be a core tactical imperative for most companies in most sectors – this is driving continuing focus on cost optimisation efforts.• From a strategic perspective, the push for innovation continues unabated – many companies are exploring vertical-market opportunities in this context, particularly in areas like Financial Services & Payments, Energy & Utilities, Automotive & Transportation. This is bringing convergence back to the forefront.• Disruptive technologies (including devices) and business models are a key consideration for most players – the pursuit of innovation is increasingly about understanding how to create value through technology that leverages an ecosystem of partnerships.• Understanding how to monetise convergent and disruptive innovations is the next big challenge. Thus, the industry is watching developments in the Analytics space as well as how the market for Payments is evolving. 10
  11. 11. ICTTop 10 Hot TopicsICT: Identification of Hot Topics (Europe), 2012Rank Market Topic Popularity: How Often Topic Selected in Top 3 Hot Topics1 Disruptive Technology & Business Models 19%2 Momentum in Cloud Services 14%3 ICT as a Smart Enabler & Vertical Market Opportunities 13%4 Continuing Convergence between IT and Telecom 12%5 Developments in M2M and IoT 9%6 Commoditisation of Core Products & Services 8%7 Payments: NFC and Beyond 7%8 Social Media 5%9 Data Analytics, Privacy & Security 5%10 Sources of Industry Innovation 5% Source: Frost & Sullivan analysis. 11
  12. 12. ICTConvergence with other IndustriesKey Industries Tracked in Addition to Company’s Core Markets (Europe), 2012 Core Market Cross-interest 1 Cross-interest 2 Cross-interest 3 n A&D Security 50% ICT 29% Electronics 24% 42 A&T Electronics 24% ICT 19% EPS 12% 86 CMF A&T 40% EBT 36% EPS 30% 53 Electronics M&I 53% EPS 47% IPC 47% 15 EPS EBT 32% IPC 21% A&T 15% 73 EBT EPS 58% ICT 15% M&I 15% 26 HC CMF 18% ICT 14% M&I 8% 90 IPC EPS 74% A&T 41% EBT 26% 27 ICT A&T 30% EPS 24% HC 21% 66 M&I EPS 25% EBT 25% IPC 25% 8 PPE A&D 17% CMF 17% EPS 17% 12 Security ICT 39% A&D 33% EBT 33% 18A&D = Aerospace & Defence HC = HealthcareA&T = Automotive & Transportation IPC = Industry & Process ControlCMF = Chemicals, Materials & Food ICT = Information & Communication TechnologyEPS = Energy & Power Supplies M&I = Measurement & InstrumentationEBT = Environment & Building Technologies PPE = Personal Protective Equipment Source: Frost & Sullivan analysis 12
  13. 13. ICT Enabling applications in Vertical industries is a key growth opportunity Urban Planning Healthcare AutomotiveSMART LIVING Electric VehiclesSMART PUBLIC SPACE Financial Services Retail ***** Virtual Shopping Consumer Electronics Energy Biotechnology From 2D to 3D HDTV Morphing Solar PV Cells Travelling Wave Reactor (TWR) 13
  14. 14. ICT The level of complexity implied in this transformation means everyone lacks a complete understanding Business-Centric Services BPO Supply Chain Finance &TCO BPO Accounting BPOSelling Outsourced IT providerwith long- IT-Centric Services relationship centricterm IT IT IT Complete outsourcing of the competitioncontracts Consulting Implementat Outsourcing IT Support IT Training Telecom and IT Infrastructure ion Managed Services Relationship-based Strategic partner to the Security Storage Application Hosting customer, and not a "utility" service providerSellingbased on Convergence Services Service-basedFeatures Professional Managed Convergence Customer service Convergence Services Services SLAs & Quality of service Value added services Communications ServicesSelling on Data ServicesPricing Voice services Broadband & Media Infrastructure-basedwith Network coverage Direct presenceshort- Transport Services Throughputterm Wholesale Voice Reliability Network Provider Wholesale Bandwidthcontracts centricBasis of Basis of Service competitionselling OfferingsService Customer Mix – Solution SLA DomainPortfolio SME vs. large Selling management Knowledge 14
  15. 15. Global Hot Spots in ICT ICT: Global Hot Spots (World), 2012 • Closing digital divide for high-speed broadband • Mobile payment solutions come to the fore – NFC• Cloud Computing gaining traction • EU regulation: boost to broadband, M2M and beyond• Analytics leading to new revenue streams • Significant expansion in both LTE networks and device availability Russia North America Europe • Continued expansion into European and North American markets China The Middle • Visual computing East India • Visual analytics and APAC business intelligence Africa • Smart Cities Latin America • Regional integration for • Growth in infrastructure- communication platforms • Valued added mobility intensive services across Africa solutions • Growing consumer affluence • Terrestrial bandwidth • BPO and contact centre drives demand connectivity solutions • Mobile advertising • Value added services on the • Operational improvement/ back end of infrastructure transformation focus development Source: Frost & Sullivan 15
  16. 16. Four Big Predictions for 2012 Machine-to-Machine will move beyond its core regulatory driven roots to 1 encompass new vertical market opportunities such as home energy management, logistics, consumer electronics, smart cities and healthcare. Social network infrastructure will drastically change the way that personal 2 data is handled; security and private data protection concerns will come to the fore. In 2012, the foundation will be set for a web-based platform to be the next 3 big player to challenge Google and Apple in the mobile OS space. Successful entry of ICT companies as providers of vertical market specific 4 solutions across Europe, e.g. as Smart Energy Technology Enablers. 16
  17. 17. About Frost & Sullivan 17
  18. 18. The Frost & Sullivan StoryPioneered Emerging Market Partnership Relationship& Technology Research with Clients Visionary Innovation•Global Footprint Begins • Growth Partnership Services • Mega Trends Research•Country Economic Research • GIL Global Events • CEO 360 Visionary Perspective•Market & Technical Research • GIL University • GIL Think Tanks•Best Practice Career Training • Growth Team Membership™ • GIL Global Community•MindXChange Events • Growth Consulting • Communities of Practice18 18
  19. 19. What Makes Us Unique Focused on All services aligned on growth to help clients develop and implement Growth innovative growth strategies Industry Continuous monitoring of industries and their convergence, giving Coverage clients first mover advantage in emerging opportunities Global More than 40 global offices ensure that clients gain global perspective Footprint to mitigate risk and sustain long term growth 360 Degree Proprietary Team Methodology integrates 7 critical research Perspective perspectives to optimise growth investments Career Best Career research and case studies for the CEOs’ Growth Team to ensure Practices growth strategy implementation at best practice levels Visionary Close collaboration with clients in developing their research based Innovation Partner visionary perspective to drive GIL19 19
  20. 20. Our Global Client Base40+ Offices Provide Perspective, Coverage & ServiceBy Region250,000 SME & Global Companies, 2 million executives North America, Others, 40.0%95,000 Companies Europe 80,000 Companies Asia Pacific 47,000 Companies South Asia 11,000 CompaniesLatin America Africa /Middle East9,000 Companies 8,000 Companies20 20
  21. 21. Our Industry Coverage Automotive & Transportation Aerospace & Defence Measurement & Consumer Information & Instrumentation Technologies Communication Technologies Automotive Energy & Power Environment & Building HealthcareTransportation & Logistics Systems Technologies Minerals & Mining Chemicals, Materials Electronics & Industrial Automation & Food Security & Process Control 21 21
  22. 22. GIL Global Community:Growth, Innovation and Leadership • CEO Roundtables • Networking • Best Practice Research • Community Forums • Mega Trends • Blogs and Wikis • Analyst Briefings • Visionary Scenarios • Webinars • Think Tanks • GIL Events • Solution Wheels • Newsletters • Industry Thought Leaders • Growth Workshops • Career Tracks • Benchmarking GIL Event Schedule GIL APAC, APRIL GIL Korea, JUNE GIL Indonesia, OCTOBER GIL Europe, MAY GIL Continental Europe, JULY GIL China, NOVEMBER GIL Italy, MAY GIL South Africa, AUGUST GIL Australia, NOVEMBER GIL Russia, MAY GIL Silicon Valley, SEPTEMBER GIL Latin America, DECEMBER GIL Japan, JUNE GIL India, OCTOBER22 22

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