Enterprise Mobility Trends


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Frost & Sullivan presentation on Enterprise Mobility Trends

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Enterprise Mobility Trends

  1. 1. Enterprise Mobility TrendsBased on Frost & Sullivan’s Enterprise Mobility Report Audrey William, Head of Research Information & Communication Technology Frost & Sullivan ANZ 18 July 2012
  2. 2. Key Findings  Proliferation of mobile devices: Very high adoption of tablets and smart phones. Apple and Google have changed the mobile landscape. This shift is driving demand and uptake of BYOD within organisations  Beyond BYOD: Organisations are beginning to realise enterprise mobility is beyond BYOD, and are focusing on the aspects of user access, policies and governance  MDM tools will be critical for managing devices: While the use of MDM applications is currently low, organisations will need such tools to manage the various devices and mobile operating platforms connecting to the network  Changing role of device security: As preferred endpoints change from the traditional desktop and laptop computers, organisations and security vendors are changing their security technologies and models to include smart devices  Pervasive communications: The widespread use of smart devices is providing employees with much greater access to communication tools such as videoconferencing. The ease and convenience of joining a conference via a smart device will drive greater participation 2
  3. 3. 48% of Enterprises do not think tablets are suitable forenterprise use Most organisations remain No. Do not think the tablet un-convinced about the role devices are ready/suitable 48% of a tablet device within an for enterprise use enterprise Concerns around Policy under security, management and consideration/no such plans 31% for 2012 support Yes. Plan to issue such devices to staff and/or allow 21% staff to bring their own tablet devices this year 0% 10% 20% 30% 40% 50% 60% Source: Frost & Sullivan. Sample size=2063
  4. 4. 52% of IT Managers cited security as one of thechallenges in deploying a BYOD strategy Security risks. The additional risk of security (malware, virus, hacking etc) 52% Use of non-approved applications 33% Increased complexity of supporting multiple devices and operating systems 26% Not applicable/not sure 25% Data backup and business continuity concerns 25% Productivity concerns. Concerned these devices will impact employee productivity 21% Top management buy-in. Convincing top management about benefits of BYOD 9% Other concerns 2% Source: Frost & Sullivan. Sample size=206 0% 10% 20% 30% 40% 50% 60%
  5. 5. E-mail and Document Sharing Applications were rated as themost preferred applications to be accessed on smart devices Documents and file sharing… 59% Email (enterprise gmail etc) 58% Not sure 25% Voice based apps (including softphone apps as well… 25% Video conferencing (e.g. Polycom app for Samsung… 23% Collaboration (SharePoint, Quad etc) 23% Social media (Twitter, Linkedin, Chatter, Yammer etc) 17% CRM and Business Intelligence (BI) apps (e.g.… 14% Web conferencing (e.g. Cisco WebEx) 14% Other 1% 0% 10% 20% 30% 40% 50% 60% 70% Source: Frost & Sullivan. Sample size=206
  6. 6. 54% of organisations do not have a MDM solution inplace No. Do not have any MDM solution in place 54% Not applicable/Not sure 21% Yes. Use in-house developed MDM application 14% Yes. Use a vendor developed MDM application 11% 0% 10% 20% 30% 40% 50% 60%Source: Frost & Sullivan. Sample size=206
  7. 7. Audrey William Audrey William is a Head of Research at Frost & Sullivan’s Australian and New Zealand ICT Practice. She leads a team of analysts in the areas of Enterprise Communications, Cloud Computing and Digital Media. Audrey started as one of the pioneers at Frost & Sullivan as the company began its expansion into Asia-Pacific in 2000. Her years with the firm has taken her from Kuala Lumpur to Sydney, and seen her building and mentoring a team of analysts across geographies in Malaysia, Singapore. South Korea and Australia. Throughout her tenure, she has acquired expertise in areas such as Unified Communications, Telephony, Conferencing and Collaboration, Digital Signage, Contact Centre and Enterprise Cloud Based Applications Social Media She is often consulted for her strategic advice by leading vendors, system integrators and channel partners for her inputs on go-to-market and channelAudrey William strategy. Audrey is also often invited to speak at regional vendor conferences and trade events and has presented at over 60 conferences in the region. AdditionallyHead of Research she has also presented her research findings at several universities. Her views andICT Practice, ANZ opinions are also frequently featured in leading trade publications and dailies suchFrost & Sullivan as CIOworld, The Australian, Sydney Morning Herald, Computerworld, Reuters, MIS Asia, Communications Day and ARN She is an honours graduate of the Institute of Chartered Secretaries and Administration (ICSA) from the UK, and has been awarded her Associateship. She also holds Diplomas in both Management Accounting and Financial AccountingICSA (Honours) UK from the London Chamber of Commerce Institute (LCCI). Prior to joining Frost &Awarded Associateship, ACIS Sullivan, Audrey worked at IDC and a UK based ERP software company
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  11. 11. For Additional Information Donna Jeremiah Carrie Low Corporate Communications Corporate Communications Asia Pacific Asia Pacific +61 (0) 8247 8927 +603 6204 5910 djeremiah@frost.com carrie.low@frost.com 11