Asia Pacific Enterprise Telephony Market CY                      2011           Is Enterprise Telephony market slowing dow...
Today’s Presenter                    Shailendra Soni, Industry Principal                    ICT APAC, Frost & Sullivan Ex...
Index    Enterprise Telephony Market Analysis        Drivers & Restraints         Vertical Demand Analysis         Horizon...
Enterprise Telephony Market AnalysisEnterprise Telephony Market: Historical Market                 Enterprise Telephony Ma...
Enterprise Telephony Market Analysis (Continued)                Growth in all quarters, reduced growth in Q3              ...
Drivers and Restraints                     Drivers                     • Urge to adopt Unified communications             ...
Vertical Demand Analysis                                                    Others• Financial       institution           ...
Horizontal Demand AnalysisSMBs is starting to adopt an IPTelephony system with featuressuch as  •   Simple & easy to use  ...
Forecast Analysis                                      Revenue Forecast, 2011–2015                                        ...
Forecast Analysis (continued)                       • All technologies are expected to grow positively in near term future...
Opportunities ahead in the APAC Enterprise Telephonymarket                                                       11
Next StepsDevelop Your Visionary and Innovative Skills       Growth Partnership Service                      Share your gr...
Your Feedback is Important to Us          What would you like to see from Frost & Sullivan?Growth Forecasts?Competitive St...
Follow Frost & Sullivan onFacebook, LinkedIn, SlideShare, and Twitter            http://www.facebook.com/FrostandSullivan ...
For Additional Information  Donna Jeremiah             Carrie Low  Corporate Communications   Corporate Communications  As...
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Asia Pacific Enterprise Telephony Market CY 2011

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Frost & Sullivan Analyst Briefing on the Asia Pacific Enterprise Telephony Market CY 2011

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Asia Pacific Enterprise Telephony Market CY 2011

  1. 1. Asia Pacific Enterprise Telephony Market CY 2011 Is Enterprise Telephony market slowing down?Shailendra SoniEnterprise Telephony and Collaboration, APAC22 May 2012
  2. 2. Today’s Presenter Shailendra Soni, Industry Principal ICT APAC, Frost & Sullivan Expertise spans across industry, developed through years of research experience and regular interaction with regional and country level top executives of leading vendors in the collaboration space Enterprise Telephony Unified Communications Contact Centres Over 11 years of experience 2
  3. 3. Index Enterprise Telephony Market Analysis Drivers & Restraints Vertical Demand Analysis Horizontal Demand Analysis Forecast Analysis Opportunities ahead in the APAC Enterprise Telephony market 3
  4. 4. Enterprise Telephony Market AnalysisEnterprise Telephony Market: Historical Market Enterprise Telephony Market: Market by Performance (Asia Pacific), 2009 – 2011 Technology Segment (Asia Pacific), CY 2011 1,965.0 WPBX KTS 1.9% 1,850.9 16.8% 1,727.6 PBX IP PBX 20.7% 60.7% 2009 2010 2011 Note: All figures are rounded; the base year is 2011. Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan Source: Frost & Sullivan 4
  5. 5. Enterprise Telephony Market Analysis (Continued) Growth in all quarters, reduced growth in Q3 and Q4 2011 Accelerated demand for IP Systems and IP Phones Telephony solution is becoming highly commoditize. ET market is starting to mature in countries such as Australia Top vendors expected to grow in future with the likely hood of market consolidation in the future 5
  6. 6. Drivers and Restraints Drivers • Urge to adopt Unified communications • Globalization and changing staff sizing • SIP availability • Affordable unified communications solution to SMB Restraints • Market reaching maturity in major markets • Uncertain economic condition • Speculation on vendor sustainability • Limited skilled resource 6
  7. 7. Vertical Demand Analysis Others• Financial institution (Includes Banking & continued to expand and Prof Finance refresh their telephony Services) 14.5% 20.8% infrastructure. Education Travel &• Telephony demand from Hospitality 5.9% hotels increased in the 8.7% year Transportati Government• Other verticals that on & 16.3% Logistics increased their spending 6.3% were service providers Telecommun and manufacturing Manufacturi ications ng entities. 11.8% 15.7% Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan 7
  8. 8. Horizontal Demand AnalysisSMBs is starting to adopt an IPTelephony system with featuressuch as • Simple & easy to use Large Busines • Easy to Maintain ses 54.4% Small & Medium Busines ses 45.6% Large business tends to adopt a telephony system that has high Note: All figures are rounded; the base year is 2011. Source: availability with redundancy Frost & Sullivan • A major portion of demand came as a form an expansion 8
  9. 9. Forecast Analysis Revenue Forecast, 2011–2015 CAGR = 7.5% 2,000.0 Revenue (Mn US $) 1,500.0 1,000.0 500.0 0.0 2011 2015 IP PBX PBX KTS WPBXSource: Frost & Sullivan 9
  10. 10. Forecast Analysis (continued) • All technologies are expected to grow positively in near term future (2012 to 2014).Enterprise Telephony • The PBX and KTS market is expected to grow at snail’s pace till 2014 and will then start to decline over the forecasted period. Projection • Increasing awareness of UC and availability of SIP trunking in the region to propel the IP Telephony market • Telephony solution more being sold as a part of overall UC solution. • The managed and hosted telephony expected to take away 20 to 30% of on-premise telephony 10
  11. 11. Opportunities ahead in the APAC Enterprise Telephonymarket 11
  12. 12. Next StepsDevelop Your Visionary and Innovative Skills Growth Partnership Service Share your growth thought leadership and ideas or join our GIL Global Community Join our GIL Community Newsletter Keep abreast of innovative growth opportunities 12
  13. 13. Your Feedback is Important to Us What would you like to see from Frost & Sullivan?Growth Forecasts?Competitive Structure?Emerging Trends?Strategic Recommendations? Please inform us by “Rating” this presentation.Other? 13
  14. 14. Follow Frost & Sullivan onFacebook, LinkedIn, SlideShare, and Twitter http://www.facebook.com/FrostandSullivan http://www.linkedin.com/companies/4506 http://www.slideshare.net/FrostandSullivan http://twitter.com/frost_sullivan 14
  15. 15. For Additional Information Donna Jeremiah Carrie Low Corporate Communications Corporate Communications Asia Pacific Asia Pacific +61 (0) 8247 8927 +603 6204 5910 djeremiah@frost.com carrie.low@frost.com Jessie Loh Corporate Communications Asia Pacific +65 6890 0942 jessie.loh@frost.com 15

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