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Unified communications (UC) is a strong trend for the future of the workplace. The integration of email, IM, calendars, voice calling, desktops and interactive video into a single platform that users can access from anywhere and with any device, is set to transform communication in business.
But how far are companies along the adoption curve? Freedom Communications recently asked ICT leaders across its UK customer base about their views on unified communications, where it sits in their priorities for the next 12 months, and the role the Microsoft Lync platform is set to take in their plans.
The following are some key findings from the survey