SharePoint: Truth and Fiction

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Slides introducing the findings from a 600+ user survey on the realities of using SharePoint in the enterprise. Includes statistics on key applications, satisfaction with functionality, cost and time estimates versus reality.

SharePoint: Truth and Fiction

  1. 1. Introducing our featured speaker Carl Frappaolo Co-founder and Principal Information Architected, Inc.
  2. 2. Major Findings  Market Penetration  Breadth and Depth of Application  User Satisfaction and Experience  Managing Expectations
  3. 3. of 592 responding organizations 67%were USING SHAREPOINTand another 14%Plan on it
  4. 4. Roughly 70%use SharePoint at the Workgroup and Departmental level; 38% Across Departments or Enterprise-wide
  5. 5. HIGHLY Used Somewhat Used NOT Used  File Sharing  Search  Collaboration  Portal  Document Management  Security  Process Automation  BPM/Complex WF  Forms Processing  WCM  DAM  Records Management
  6. 6. CURRENTLY THE KILLER APP IS EMPLOYEE FACING WEBSITES WITH KM/COLLABORATION CLOSE BEHIND
  7. 7. SOME TO NO LEVERAGE IN COMPLIANCE E-DISCOVERY EXTERNAL WEBSITE COMPLEX AUTHORING ARCHIVAL/PRESERVATION
  8. 8. USER SATISFACTION REFLECTIVE OF USE GOOD/FAIR VS. VERY GOOD/EXCELLENT
  9. 9. Little To No Surprises The majority reported time, effort, and costs were predominately in-line with expectations With 1 Exception …
  10. 10. 50% found development of custom solutions required MORE effort than expected
  11. 11. In fact, Support of More Complex Applications was cited by 59%as a major scaling Issue …
  12. 12. #1 challenge to development cited by 44%was Developer Training and Toolset
  13. 13. #2 challenge to development cited by 37%was Integration with Existing Applications
  14. 14. Major Findings  Market Prevalence Real and Growing  Component More Than Platform/Solution  Focus On Collaboration (Internal)  Requires Strategy, Positioning, and Planning  Develop or Acquire Expertise
  15. 15. Contact us at… Carl Frappaolo CF@InformationArchitected.com 617-933-2584

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