1. Nice to meet you
We are AirportCreators: a
refreshing alternative for the old
establishment of engineering and
consultancy firms.
Our innovative solutions will help
your company to move forward
along your strategic roadmap. We
are creative developers with a
strategic, conceptual mind-set and
technologic know-how.
Our experts feature the unique
combination of fine fleur airport
knowledge and a rock solid
approach in project management
using the latest developments in
Systems Engineering.

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2
What if…
….your projects really
deliver what you need?

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Aviation industry is expanding faster then ever
EUR
+3,7%
AFR
+4,2%LAC
+4,6%
NAM
+2,8% ASP
+6,2%
MEA
+7,7%
Passenger Traffic Growth 2015-2014 according to Airport Council International (ACI)
CAGR (Compounded Annual Growth rate)
ACI: Passenger Traffic to double over 14 billion by 2029
ACI: Passenger traffic to treble by 2040
Airbus: Traffic to more than double in next 20 years
Passenger growth +4,5% year-on-year 2015
- 2035
3
Passenger traffic
is expected to
double in next 20
years (Airbus)

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4
In the last decade we have
experienced radical changes in the
airport industry. Emerging business
models of airlines result in diverging
customers needs and increased
complexity at airports. Remarkably,
airport development did not changed.
That is why we believe that a new
approach in airport development is
needed more than ever.
Denver IA
230%
1995
San Francisco IA
55%
2000
Bilbao Airport
200%
2007
Doha IA
100%
2014
Kuala Lumpur IA
100%
2015
Islamabad IA
200%
2015
Fort Lauderdale IA
200%
2016
Los Angeles IA
80%
2014
Berlin Airport
600%
2016
Examples of budget overruns at airports
Most projects at airports run out of costs, planning and quality

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Investment is key,
but a risky activity
as well
5
Global aviation industry is on the move
Airport operators need to invest but struggle to manage risk
“Airport projects are
especially complex
because they involve a
wide variety of
stakeholders and
revenue sources. Airport
developments also are
typically very large in
scope and have a long
timeline from planning to
completion, increasing
the likelihood of design
and other changes along
the way. And perhaps
most significantly, airport
facilities are being built at
a volatile time for air
travel when it is difficult
to predict accurately an
airport’s needs 10 years
or even five years into the
future.” –PWC 2013
The European airline landscape is
changing: Can airports keep up?
“Just as airlines
have had to
sharpen their
business acumen,
so now must the
airports” -PWC
2013
“Europe is
currently the hub
for airport
investing,
accounting for
more than half of
all deals since
2011”
-The Economist
2015
“China will increase the
number of its airports by
58, to 260 by 2020, up
from 202 in 2014” -CAPA
2015
“Globally, $543 billion worth of
airport construction projects are in
progress”-AmericanFunds 2015

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The new “normal” in airport development
Problems in airport development are no incidents
“Airport projects are especially complex
because they involve a wide variety of
stakeholders and revenue sources.
Airport developments also are typically
very large in scope and have a long
timeline from planning to completion,
increasing the likelihood of design and
other changes along the way. And
perhaps most significantly, airport
facilities are being built at a volatile time
for air travel when it is difficult to predict
accurately an airport’s needs 10 years or
even five years into the future.”
–PWC 2013
“Bilbao Airport lacks an arrivals hall, so a glass wall had to be
built to shelter passengers waiting on the street after clearing
customs and picking up their bags.” –Wikipedia
”An auditor’s report has found a $24.5 million cost overrun in
the construction of the new south runway at Fort Lauderdale-
Hollywood International Airport.“
“… most of those additional costs to “county requested changes
in the scope and timing of the work” intended to keep the
project on schedule.” –NYT, 2016
“How Berlin’s Futuristic Airport Became a $6 Billion
Embarrassment” –Bloomberg, 2015
“It will take about $7.5 million extra to complete the terminal
expansion and renovation project that began three years ago
this month.” –The Post and Courier, 2016
Stories we read everyday The trend….

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Driving airport development with an improved return on assets and enhanced strategic fit, by matching airport’s
resources & capabilities with its complex and dynamic environment

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Succesfull
projects,
powered by
Systems
Engineering
8
Our progressive Systems Engineering approach is what sets us apart in
the industry. We leverage project results by means of a new definition of
market collaboration. With our explicit decision making approach we help
you to increase your efficiency and effectiveness. Systems Engineering is
paving the road for successful project management at airports.
Rock solid Systems
Engineering
approach
In depth airport
knowledge &
experience
A break-through in airport industry

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Portfolio Management
Project Development &
Management
Asset
management
Organizational
Development
Traffic and network planning ⎪ Investment strategy ⎪
Stakeholder management ⎪ Business development
Investment planning ⎪ Portfolio assesment ⎪
Portfolio development
Development ⎪ Management ⎪ Engineering
⎪ Verification & validation
Asset life cycle management ⎪ Sourcing⎪
ISO/PAS Implementation
9
Concept Development
Airport Strategy
Airport master planning ⎪ConOps design & review⎪
Capacity analyses ⎪ Innovation development
Organizational change ⎪ Training
Our concepts cover the wide range of
airport operations and commercial
aspects and truly embrace your
strategy, engage your stakeholders
and simplify your projects.
AirportCreators
Expertise

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Focus on
customer needs
Systems Engineering: a next step towards modern
collaboration between client and supplier
10
Customer
needs
Requirements
specification

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Systems thinking
Systems Engineering: a next step in
projectcontrol and modern collaboration
11
▪ Systems Engineering approach
Explicit and structural work accross all
stages of the life cycle. Integral focus on the
system as a whole
o Driven by requirements
o Environmental sensitive
o Focusses on life cycle
o Risk based
▪ Toolbox
Use of systamic methods and technologies
▪ Purpose
o Better control over content and proces in
order to leverare controllability of the system
life cycle

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Systems Engineering
Life Cycle approach
SE focusses on optimization across all life
cycle stages
SE focusses on explicit information
transmission between all parties
involved in all life cycle stages
Concept phase Development phase Realisation phase
Run phase
Maintenance / renewal
Demolition
Information transmission across all phases

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Prioritisation of customer requirements
13
Customer
needs
Requirement A1
Requirement A2
Requirement A3
Requirement B1
Requirement B2
Requirement B3
Requirement C1
Requirement C2
Requirement C3
Requirement D1
Requirement D2
Requirement D3
Cost drivers
Critical
requirement
Conflicting
requirement

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Question
Which is the real airport?
F_00003
Facilitate passenger
handling (and other
visitors)
F_00003
Facilitate passenger
handling (and other
visitors)F_00001
Provide an
airport for
aircraft
F_00001
Provide an
airport for
aircraft
F_00004
Facilitate pre- and
post-transport
F_00004
Facilitate pre- and
post-transport
F_00022
Facilitate baggage
handling
F_00022
Facilitate baggage
handling
F_00002
Facilitate flight and
aircraft handling
F_00002
Facilitate flight and
aircraft handling
F_00046
Facilitate crew
handling
F_00046
Facilitate crew
handling
F_00048
Provide commercial
facilities
F_00048
Provide commercial
facilities
F_00009
Provide terminal entrance
and exit for passengers and
other visitors
F_00009
Provide terminal entrance
and exit for passengers and
other visitors
F_00029
Check in passengers and
baggage
F_00029
Check in passengers and
baggage
F_00051
Perform passenger
access check
F_00051
Perform passenger
access check
F_00038
Perform passenger
security check
F_00038
Perform passenger
security check
F_00037
Perform passenger
border check
F_00037
Perform passenger
border check
F_00087
Provide accommodation
for passengers and other
visitors
F_00087
Provide accommodation
for passengers and other
visitors
F_00034
Provide passenger
hold baggage (reclaim)
F_00034
Provide passenger
hold baggage (reclaim)
F_00040
Move passengers and
other visitors
F_00040
Move passengers and
other visitors
F_00011
Orient and inform
passengers and other
visitors
F_00011
Orient and inform
passengers and other
visitors
F_00116
Provide operational
services to passengers
F_00116
Provide operational
services to passengers
F_00102
Perform passenger
customs check
F_00102
Perform passenger
customs check
A B

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Question
Which is the real airport?
Departures hall Arrivals hall Reclaim hall Baggage hall
Commercial
spaces
Lounge Corridor Pier

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The right discussions at
the right time
Topic One
Systems Engineering: a next step towards modern
collaboration between client and supplier
Design SolutionDesign toleranceSolution space
Design versus solution space
16

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Systems
thinking
Topic One
Systems Engineering: a next step towards modern
collaboration between client and supplier
17
The whole is
greater than
the sum of
all parts

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18
Pyramid model
Iterative design using the various levels of specification and design

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19
Capacity shortage for
connected handling at the
gate
Best connected airport
Ambition Situation
Problem analysis
Case example for an capacity related project
Top down specification and iterative design

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Verification
Capacity expansion in
South-East area100% connected handling
Need Project decision
Options
Case example for an capacity related project
Top down specification and iterative design

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21
Terminal size
Peak hour capacity in
passengers per hour
Top requirement Solution
Options
Case example for an capacity related project
Top down specification and iterative design
define design
verify

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define design
verify
Number of security lanes
Maximum waiting time in
minutes
System requirement Solution
Options
Case example for an capacity related project
Top down specification and iterative design

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Choice for scansystem
Speed handbagage scan
system
Subsystem requirement Solution
Options
Case example for an capacity related project
Top down specification and iterative design
define design
verify

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Type of monitorAccuracy of imaging
Component requirement Solution
Options
Case example for an capacity related project
Top down specification and iterative design
define design
verify

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25
Voorbeeld Schiphol
top-down eisen/ontwerp
System requirement:
Maximum waiting time in
minutes
Solution:
Number of security
lanes
Top requirement:
Peak hour capacity in
passengers per hour
Solution
Terminal size
Ambition
Best connected
airport Need
100% connected
handling
Subsystem requirement:
Speed handbagage scan system
Solution:
Choice for scansystem
component requirement:
Accuracy of imaging
Solution:
Type of monitor
options
Project decision
Capacity expansion in
South-East area
options
options
options
options
Stakeholder needs:

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Case example for regional airport project
Verification process using Software Tooling
Organized Requirements Systemrequirements Linked to objects Verification report, version control and substantiation document library
Cloud based document management with revision control
1 2 3
4

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Hello Airports
We are AirportCreators
We are AirportCreators: a refreshing alternative for the
old establishment of engineering and consultancy
firms.
Our innovative solutions will help your company to
move forward along your strategic roadmap. We are
creative developers with a strategic, conceptual
mind-set and technologic know-how.
Our experts feature the unique combination of fine
fleur airport knowledge and a rock solid approach in
project management using the latest developments
in Systems Engineering.
Tupolevlaan 93
1119PA
Schiphol-Rijk
The Netherlands
hello@
airportcreators.com
+31 (0) 318 540 404
www.AirpoirtCreators.com
Creating airports of tomorrow