1. Vampires vs Saints – The Battle for Your Corporate
Culture

3. Our discussion today
• Defining Culture & its Impact
• Culture components
• Recognizing culture deficiencies
• Culture Vampires and Saints
• Taking Action

4. Defining Culture
• People
• Demonstrated Values
• Accepted Behaviours
• Environment
• Policies and practices
• How jobs are designed
• Working conditions and architecture

5. What do you need from
your People?
• Productivity
• Commitment
• Passion
Engagement

6. Engagement ROI
Operating Income
• Companies with low engagement scores earn an
operating income 32.7 % lower than companies with
more engaged employees.
• Similarly, companies with a highly engaged
workforce experience a 19.2 % growth in operating
income over a 12-month period.

7. Engagement ROI
Profitability & Attrition
• Engaged companies grow profits as much as 3X
faster than their competitors.
• Highly engaged employees are 87 % less likely to leave
the organization.

8. Culture Components
Vision & Mission Statements

9. Culture Components
• Reward Systems &
Measurement
• Praise and forgiveness
• Entitlements, or not
• Visible symbols

10. Culture
• Physical Work Environment
& Lighting
• Office layout & colours
• Furry Creatures
• Fun & Games
• Healthy and Safe
• Social interaction

11. Culture
• Corporate Memory
& Mythology
• Storytelling
• Orientation
• Town Halls

12. Recognizing Weak Culture
• Turnover
• Profitability
• Engagement
• Excessive absenteeism
• Weak or indifferent relationships

13. Cultural Vampires
• Not always visible
• Drain the energy from your good
people
• Convert others
• Black plague

14. Cultural
Saints
• You wish you had a million of these
• Embody values
• Deliver results
• People look up to them

15. Strengthening Culture
Informal:
• Employee Conversations
Formal:
• Employee Surveys
• Focus groups
• Fireside chats
• Exit surveys

16. Taking Action
• Quick Wins
• Vanquish your
vampires
• Visibility of Leaders
• Praise the saints