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Alfresco Tech Talk n.73 - Business Intelligence for ECM Practitioners

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When analyzing their business, organizations frequently ask questions about their content such as:
Who is creating the content?
How is it being used?
When is it destroyed?
What content gaps do we need to fill?

There are many ways to hook business intelligence tools into Alfresco in order to solve these problems. Three such tools were discussed at Alfresco Summit. In Tech Talk Live Episode 65 we discussed a specific analytics tool, but this conversation will be more general and provide an introduction to business intelligence for ECM practitioners. Join us to learn how to use your content to provide insight and drive decisions in your business.

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Alfresco Tech Talk n.73 - Business Intelligence for ECM Practitioners

  1. 1. Francesco Corti http://fcorti.com Enterprise Content Management Business Intelligence Janus Bifrons (http://en.wikipedia.org/wiki/Janus) Alfresco tech talk n.73 - February 5th, 2014 1
  2. 2. Please, interrupt me! Alfresco tech talk n.73 - February 5th, 2014 http://fcorti.com 2
  3. 3. The goal http://fcorti.com • What Business Intelligence is • What Business Intelligence is not • Taking a look at Alfresco and ECM in general • From a technical point of view Tools Alfresco tech talk n.73 - February 5th, 2014 Theory 3
  4. 4. We all use Alfresco and we would like to know… http://fcorti.com Who is using it? Which are the top users/offices/departments? • How is the repository growing over time? • Which are the most viewed contents last week? And in the last quarter? And in the last year? • I would like to develop interactive analysis on metadata and types/aspects. • Where are the bottlenecks in my processes and workflows? • What happens to the duration of my processes if the document flows will increase 15% more than today? • How can I analyze information like this as a spreadsheet? • Business questions • Everything should be shared with my Boss/Collaborators on his/her/their cellphones Alfresco tech talk n.73 - February 5th, 2014 4
  5. 5. And even if we know everything… http://fcorti.com BI specialist https://www.youtube.com/watch?v=a3QGwTcyRLQ Alfresco tech talk n.73 - February 5th, 2014 5
  6. 6. When reality overtakes fantasy http://fcorti.com • Business questions cannot be easily satisfied and changes along with the organization and the processes • Good news: Enterprise BI solutions and architectures is going to help us! • Let’s see how… Alfresco tech talk n.73 - February 5th, 2014 6
  7. 7. (Probably) everybody knows that BI is… • Analytics • Reports • Dashboards http://fcorti.com This is definitely true! • Spreadsheets and pivot tables • KPI • …a lot of other (useful) tools for the end user! Alfresco tech talk n.73 - February 5th, 2014 7
  8. 8. Front-end tools are focused on data presentation http://fcorti.com • Front-end tools: • are cool and handsome • are focused on data enquiry and presentation • make the end user’s life easier • could be integrated in other applications • make the analysis process smarter! Alfresco tech talk n.73 - February 5th, 2014 8
  9. 9. Is this a BI solution? • http://fcorti.com Yes, it is a possible solution + Alfresco tech talk n.73 - February 5th, 2014 9
  10. 10. Is this a BI solution? • http://fcorti.com Yes, it is a possible solution based on a single level Source level Frontend level + Alfresco tech talk n.73 - February 5th, 2014 10
  11. 11. Is this a BI solution? http://fcorti.com • Yes, it is a possible solution based on a single level • But we could get more than this for a real Enterprise approach Source level Frontend level + Alfresco tech talk n.73 - February 5th, 2014 11
  12. 12. Data Warehouse guarantees scalability • A Data Warehouse is a storage developed specifically for data analysis • http://fcorti.com Data Warehouse guarantees scalability in terms of • Business questions • Quantity of data • Data quality • Reliability Alfresco tech talk n.73 - February 5th, 2014 12
  13. 13. Data Warehouse guarantees scalability • http://fcorti.com A Data Warehouse is a storage developed specifically for data analysis Alfresco tech talk n.73 - February 5th, 2014 13
  14. 14. Is this a BI solution? http://fcorti.com (*) • Yes, more complex to manage but more complete* + Alfresco tech talk n.73 - February 5th, 2014 + 14
  15. 15. Is this a BI solution? http://fcorti.com (*) • Yes, more complex to manage but more complete* • This solution is based on a two levels approach Source level DWH level + Alfresco tech talk n.73 - February 5th, 2014 Frontend level + 15
  16. 16. A.A.A.R. solution • • http://fcorti.com A.A.A.R. develops the three levels architecture (DWH is composed by Operational level and Warehouse level) A.A.A.R. is, today, based on a pure Open Source stack Source level DWH level + Alfresco tech talk n.73 - February 5th, 2014 Frontend level + 16
  17. 17. Scalability of … • http://fcorti.com Sources, data, business elements, front-end, … Source level DWH level + ERP Alfresco tech talk n.73 - February 5th, 2014 … Frontend level + … … 17
  18. 18. Q&A http://fcorti.com Source level DWH level + ERP Alfresco tech talk n.73 - February 5th, 2014 … Frontend level + … … 18
  19. 19. BI is not magic http://fcorti.com https://www.youtube.com/watch?v=s_bQDruxOAI Alfresco tech talk n.73 - February 5th, 2014 19

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