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Outsourcing, Partners, and Suppliers: Streamlined Startups

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Jim Kaskade explains the difficulties of outsourcing and the benefits it can generate. Jim shares his experiences and indicates what entrepreneurs should look out for in the process of outsourcing, finding partners, and identifying excellent suppliers.

This content was produced for the 2011 semester of the Founder Institute by Founder Institute mentor Jim Kaskade, CEO of fifteen years and innovation strategy expert. Follow him on Twitter to learn more:
https://twitter.com/jimkaskade

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Outsourcing, Partners, and Suppliers: Streamlined Startups

  1. 1. Outsourcing, Partners & Suppliers “Who, Why, What?” Founder Institute Jim Kaskade 8/23/2011
  2. 2. 50% of outsourced projects fail Source: Aberdeen Group
  3. 3. Who Do We Outsource To? Legal Finance HR IT Fulfillment Infrastructure Facilities Front Desk Biz Dev Direct Sales TeleSales LeadGen Marketing/PR Website SEO/SEM Engineering Cust Service/Support Project Mgmt Product Mgmt Social Manufacturing
  4. 4. Who Do We Outsource To? Legal Finance HR
  5. 5. Who Do We Outsource To? IT Fulfillment Infrastructure Facilities Front Desk Manufacturing
  6. 6. Who Do We Outsource To? Biz Dev Direct Sales TeleSales LeadGen
  7. 7. Who Do We Outsource To? Marketing/PR Website SEO/SEM Product Mgmt Social
  8. 8. Who Do We Outsource To? Engineering Cust Service/Support Prod/Project Mgmt
  9. 9. Why Outsource?
  10. 10. Saves Time?
  11. 11. 76% of companies say that vendor management effort and costs are much higher than expected 30% have ongoing issues with outsourcer management 51% have outsourcers not performing to expectations Source: Aberdeen Group
  12. 12. Saves Money?
  13. 13. The average cost savings for outsourced projects is a mere 26%. Source: Aberdeen Group
  14. 14. 30% of companies fire at least one outsourced vendor within a year period InformationWeek Survey of 530 companies, 2010
  15. 15. What To Look Out For? Source: Alsbridge, Inc.
  16. 16. What To Look Out For? • Timing • Recruiting • Integration • Management • Compensation
  17. 17. Timing…Readiness
  18. 18. Recruiting…Hiring
  19. 19. Integration…Transition
  20. 20. Management
  21. 21. Compensation
  22. 22. Outsourcing, Partners & Suppliers “Who, Why, What?” Founder Institute Jim Kaskade 8/23/2011 Jim.Kaskade@gmail.com Google Voice: (415) 938-7891 AIM: jimhkaskade Twitter: jimkaskade Blog: www.jameskaskade.com

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