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Live Discussion:
What Are the True Challenges of
Outsourcing Your Call Center?
Mike Elmalem
Director of BD
Affinity Global...
Offshoring vs. Onshoring
Do call centers
avoid
offshoring
because of
consumer
perception?
#CALLCENTER
What
regulatory
stipulations
should call
centers keep
in mind?
#CALLCENTER
Common Mistakes to Look
Out For
What common
mistakes
should contact
centers look
out for?
#CALLCENTER
Join us for the live panel discussion!
February 25th, 2016
2:00 PM ET
What Are the True Challenges of Outsourcing Your Call Center?
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What Are the True Challenges of Outsourcing Your Call Center?

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Join our panel discussion on February 25th at 2:00 PM ET as we highlight the most important topics to consider before deciding if outsourcing is right for you.

Published in: Technology
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What Are the True Challenges of Outsourcing Your Call Center?

  1. 1. Live Discussion: What Are the True Challenges of Outsourcing Your Call Center? Mike Elmalem Director of BD Affinity Global Neal Topf President Callzilla Eric Berg Vice President, All-Calls Call Centers Shai Berger CEO Fonolo
  2. 2. Offshoring vs. Onshoring
  3. 3. Do call centers avoid offshoring because of consumer perception? #CALLCENTER
  4. 4. What regulatory stipulations should call centers keep in mind? #CALLCENTER
  5. 5. Common Mistakes to Look Out For
  6. 6. What common mistakes should contact centers look out for? #CALLCENTER
  7. 7. Join us for the live panel discussion! February 25th, 2016 2:00 PM ET

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