Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Florence Kalipa_latest

201 views

Published on

  • D0WNL0AD FULL ▶ ▶ ▶ ▶ http://1lite.top/RRLVmX ◀ ◀ ◀ ◀
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Be the first to like this

Florence Kalipa_latest

  1. 1. Florence Kalipa 239 Willow Brooke Estate, Van Dalen Rd, Ruimsig, 1734 +2783 498 7344 / +2782 389 2424 +2711 291 6122(W) florencek1976@gmail.com COVER PAGE NOTE I hold a Bachelor of Science degree in Computer Science obtained from the University of Witwatersrand, I am a qualified Project Manager who obtained my project management qualification at the University of South Africa. I am currently working as a Project Manager for Investec and have about 9 years project management experience coupled with a further 5 years Business Analysis experience. I have enormous experience in the SDLC process and am applying PMBOK methodology & Agile principles in managing my projects. I have a vibrant personality, am well spoken and fluent in both English and Afrikaans with an additional advantage of two more African languages. I know no boundaries when it comes to human interaction and establishing relationships, and believe that my success in project delivery can be attributed to my ability to interact and relate to people of many different cultures. I understand and subscribe to the value of living the business strategy and delivering service excellence. My outlook and attitude towards life is very positive. I’m driven, committed and take my responsibilities very seriously. I have a great influence on people, and posses leadership and mentorship qualities. I am looking for a company that will value my contribution and ideas, a company that is innovative and believes in developing its employees.
  2. 2. PERSONAL INFORMATION  Gender: Female  Marital Status: Married  Nationality: South African  Place of birth: Prieska, Northern Cape  Identity number: 7604140303084  Driver’s licence: Code B  Health: Good EDUCATION AND TRAINING University of Witwatersrand, Braamfontein, Gauteng Bachelor of Science in Computer Science and Maths 1994-1998 University of South Africa, Pretoria, Gauteng Certificate in Practical Project Management 2001 Faculty Training Institute, Rivonia, Gauteng Diploma in Business Analysis – Not completed 2004 XPert, Rivonia, Gauteng Certificate in Principles of MS Project (Advanced) 2002 PM Ideas, Bryanston, Gauteng Intermediate to Advanced Project Management 2009 Rhema Bible Training College, Randburg, Gauteng Certificate in Ministerial Counselling 2009 Discovery Institute, Sandton, Gauteng Licence to Lead 2010 -2011 Scrum Sense Alliance 2012 Scrum for Product Owners Investec, Sandton, Gauteng 2012 Developing Team Leaders IQ Business Group Agile Boot camp 2013 Institute of Christian Psychology BA in Psychology (Clinical & Industrial) 2013 - 2015
  3. 3. AWARDS 2010  Discovery 2010 Finals Star Award Winner in the category of “Outstanding Business Delivery & Performance”  Discovery 2nd Quarter Star Award Winnerin the category of “Outstanding Business Delivery & Performance” 2001 July  Promotion to Senior Business Analyst 1993  2n d place Winner -1993 Science Olympiad held at Fort Hare University, Eastern Cape. CURRENT WORK EXPERIENCE Company : Investec, Sandton Johannesburg Role : Snr Project Manager Duration : November 2011 – Date Assigned Projects Status Credit Card Transaction Products Analysis  Real Time Clearing  VISA Money Transfer / VPP/ OCT  Authenticated Mobile Transaction Complete VISA Compliance Release Complete Bank Card Security System & Thales Encryption Upgrade Complete DetectIT software Installation Complete EntraCard software Upgrade Complete FARE Upgrade Complete Card400 Hardware & OS Upgrade Complete Private Bank Account Complete Data Transformation Complete Private Bank Account Fee Increase Complete PVB PoPI implementation Complete IEBL FSB Board Notice & Mock ORSA implementation In progress Responsibilities  Manage the project as per the project management principles based on PMBOK & Agile methodology – see “Responsibilities” under point 2 below.  Use both Waterfall and Agile to implement projects, as best suited.  Liaise with vendors or contractors on procurement matters, i. e. contracts, NDAs, invoices, SLAs etc.  Prepare Project forecasts, TCO and project budgeting and reporting.  Report project progress in monthly steering committee meetings
  4. 4.  Engage senior management or Executives for decisions required by project stakeholders.  Prepare presentations for relevant forums that are responsible decision making on project budgets, architectural and infrastructural designs.  Manage project management artefacts such as RAID logs, Project Schedules, SOW etc  Engage Release & Incident Managers on all aspects required within the release management process. POPI Project Manager Responsibilities  Assists Senior Management in Championing a strong POPI culture, where our people at all levels understand what the requirement of POPI and good information governance is and their responsibility to deliver it - Works with managers and to ensure the successful roll out and monitoring of the POPI project - Assists, monitors and reports on the POPI plan which include but are not limited to: o POPI high level gap analysis o POPI detailed questionnaires o POPI plan o POPI implementation o POPI compliance monitoring o POPI awareness o Additional gap identification and closure - Ensures that all work streams are consistently and effectively assessed in order to ensure POPI is embedded in all aspects of our business which includes our service design, communication, marketing, administration, systems, customer service and complaints and consent handling. - Manages the implementation (development) of new and meaningful measurements of POPI - Implementation of Policies & Procedures PREVIOUS WORK EXPERIENCE Company : Discovery, Sandton Johannesburg Role : Project Manager Duration : March 2005 – October 2011 Responsibilities:  Conduct small interviews with the stakeholders identified from initiation paper to get an understanding of the product.  Run & facilitate the project kick-off meetings to elicit more information about additional stakeholders to be included in the project and impacted operational & system areas.  Produce a project scope of work document or project charter.  Produce a detailed project plan or schedule in MS Project.  Proactively identify & manage project risks and with the assistance of project team identify appropriate mitigation plans.  Produce all plans applicable during the Planning phase of project & ensure that sign -off has been received from the relevant stakeholders.
  5. 5.  Run with weekly or bi-weekly project meetings to monitor progress and any deviation from planned time & costs.  Minute and document on the appropriate project log documents the outcome of the meetings.  Produce bi-weekly or monthly project status or executive summary reports.  Motivate and encourage project team members.  Manage all tasks and deliverables during Testing  Ensure that a testing scenario session has been held at the appropriate time during the Requirements definition phase.  Monitor the process of the documentation of scenarios, test cases, test plans and sign-off of test plans before testing commences.  Ensure that sign-off on all phases of the SDLC have been received and filed in the project folder within the company’s central document server system –Sharepoint  Run with project post implementation monitoring.  Prepare all project handover documents including the post implementation review document  Update project repository and documentswhere necessary and apply the correct configuration standards.  Within the PMO office I have the following responsibilities as an experienced team member  Coach or mentor new recruits or juniors on project management principles and processes.  Contribute towards the development and improvement of the “Project Management Working Group” standards and processes.  As a motivator and coordinator within the PMO I easily establish relationships, have the ability to bring humour to the table. Example of m ajor Projects executed as Project Manager 1. Ping An Integration &IP Transfer - Currently in Execution Discovery acquired shareholding of Ping An Health in 2010; this venture resulted in the Ping AN Integration & IP Transfer program, which is about integrating Discovery systems with Ping An Health systems and transferring Discovery’s intellectual property into Ping An Health in China. The program has about 5 projects within it and involvessetting up multiple Infrastructure Environments, Online development, Integration of appropriate system’s that have been identified for the use of Ping An Health in servicing products. Development of new products that have been birth through the partnership. Development of business operating models that will allow for effective business transaction and communication. Defining and implementing supporting processes for all business domains in -place. This program is very demanding and I have been doing project management on all 5 proj ects for the first 6 months of the program. Duties or prominent project management skills applied within the program are:-  Regular communication & daily team meetings with our colleagues in China
  6. 6.  Preparation and running of two weekly internal steering committee meetings within Discovery, excluding project team meetings.  Preparation and running of two weekly meetings with our Ping AN Health colleagues, one meeting with the CIO of the Information Technology Company and another meeting with Ping AN Health Business Executives.  Preparation of an integrated project plan and constant liaison with project manager in China.  Identify and ensure that there’s visibility of risks that may compromise the project & strategic business objectives.  Produce Executive Summary on progress of program.  Regular communication with international clients & close monitoring of planned activities is crucial as knowledge gaps, language differences; time zone differences have their own negative effect on progress.  Documentation is a rigour processes that is followed in this program to close the language difference challenges as written communication is better than verbal.  Even more important on this project is to be able to establish and maintain a relationship with a colleague you have never met; who has very few common aspects with you even the working culture is extremely different. 2. Medical Tariffs Update and Limits & Benefits Update These are annual projects executed as part of Discovery’s Year End Revision projects. The “Tariff Update” project is about updating the system with the increased tariffs for each billable medical code to what has been derived from the final percentage base increase or negotiated rate with the different networks. The Limits & Benefits project e involves updating product benefit limits with values for the following year inline with the percentage increase applied on client’s medical premium’s for the following year. Both these projects have a high residual risk and are projects that contribute extensively to the company Reserves. There’s pressure to deliver with very little margin of error as an error is costly either to the client or the company. Prominent project management skills employed in these projects are detailed daily tracking and organisation, people management or application of motivational tactics, as there is a lot of pressure on this project. 3. Scheme Take-On ( UMED, MMED, LONMIN,ALTRON, REMEDI) A scheme Take-on project is about bringing on a particular scheme with its own customised product to be administered by Discovery as a custom scheme. This project basically touches every system and operational area already functioning within Discovery. All areas have to be integrated and customised for the servicing of the new product
  7. 7. and SLA defined for the new custom scheme. All possible project management skills, personal tactics and every trick that ones has in getting the job done is employed in these types of projects. These projects are typically executed within a pre -defined target date as a period is set from when a particular scheme has to be within the books of Discovery so as not to inconvenience the clients within the scheme. WORK EXPERIENCE-CONTINUED Company : Discovery Health, Sandton, Johannesburg Role : Senior Business Analyst – Discovery Health Systems, Admin & Billing System 2001- 2005 Responsibilities:  Peer review of requirements documents.  Peer review of sample test cases.  Be a “project Lead” and apply project management principles in executing all projects allocated without a project manager.  Sign-off of Contractor timesheets on Devshed (Time management system) in the absence of Line Manager.  Represent Manager in steercoms or meetings when they are on leave.  Take responsibility for business and systems analysis work on projects  Facilitate workshops and extract the business requirements from the various user groups and produce a customer requirement specification.  Using IDEF0, UML/USE Cases convert or transform customer requirements specifications into functional specifications or use cases that will form the basis for technical development.  Analyse systemapplications and functions to resolve user queries or identify opportunities for modifications in line with user’s needs.  Facilitate or Conduct customer requirements specifications walkthrough or review sessions with customers so as to get customer sign-off.  Facilitate or Conduct functional specifications walkthrough or review sessions with developers and architects to create an understanding of the functional requirements to be developed.  Identify relevant testing scenario’s, test data and produce a detailed test plan for testing.  Coach and direct test analysts during the testing phase.  Run with the defect resolution proces s during testing – perfect in betweener of developer and test analyst.  Collate and file all sign-off documents for the different SDLC phases.  Document User Manual or Release Notes  Ensure all relevant project documents are filed or stored in the company’ s central document server system –Sharepoint  Update system Master documents where necessary and applicable and apply the correct configuration standards
  8. 8. WORK EXPERIENCE - CONTINUED Discovery Health, Sandton, Johannesburg 1. Business Analyst – Discovery Health Systems, Admin & Billing System 1998- 2001 Responsibilities:  Peer review of requirements documents.  Peer review of sample test cases.  Be a “project Lead” and apply project management principles in executing all projects allocated without a project manager.  Sign-off of Contractor timesheets on Devshed in the absence of Line Manager.  Represent Manager in steercoms or meetings in the case of absenteeism.  Take responsibility for business and systems analysis work on projects  Facilitate workshops and extract the business requirements from the various user groups and produce a customer requirement specification.  Using IDEF0, UML/USE Cases convert or transform customer requirements specifications into functional specifications or use cases that will form the basis for technical development.  Analyse systemapplications and functions to resolve user queries or identify opportunities for modifications in line with user’s needs.  Facilitate or Conduct customer requirements specifications walkthrough or review sessions with customers so as to get customer sign-off.  Facilitate or Conduct functional specifications walkthrough or review sessions with developers and architects to create an understanding of the functional requirement s to be developed.  Identify relevant testing scenario’s, test data and produce a detailed test plan for testing.  Coach and direct test analysts during the testing phase.  Run with the defect resolution process during testing – perfect in betweener of developer and test analyst.  Collate and file all sign-off documents for the different SDLC phases.  Document User Manual or Release Notes  Ensure all relevant project documents are filed or stored in the company’s central document server system –Sharepoint  Update system Master documents where necessary and applicable and apply the correct configuration standards.
  9. 9. TECHNICAL SKILLS PC SKILLS 1. Operating Systems (PC & Network servers)  Microsoft NT 4. 0 Server and Workstation  Microsoft Windows 2007  Basic UNIX  DOS  Macintosh 2. Word Processors  Word Perfect  MS Word 3. Spreadsheets  Microsoft Excel 2007 4. Databases  Microsoft Access 2007 5. Graphical & Presentation Software  Microsoft PowerPoint 2007 6. Internet Browsers, Web page designers & e -mail Software  Microsoft Internet Explorer 2007  Microsoft FrontPage 2000  Microsoft Outlook  Netscape Communicator/Navigator 7. Data Modelling Tools  UML  Visio  Ms Project 8. Programming Languages (Exposure as part of BSc modules)  C++  Pascal  Java  Perl  SML  SQL
  10. 10. LANGUAGES  Xhosa – native language  English & Afrikaans – speak fluently and read/write with high proficiency  Sotho & Zulu – speak, read, and write with basic competence. INTERESTS  Children Welfare  Women’s ministerial gatherings  Board Games  Family Excursions  Swimming , Dancing & Singing
  11. 11. REFERENCES  Mr Themba Baloyi Discovery Insure Director Cell: +27 82 899 3577 Tel: +27 529 5979 Email: ThembalihleB@discovery. co. za  Jannine Goolam Investec Project Manager Cell: 084 707 8601 Jannine. goolam@investec. co. za Norman Blunden Head of Discovery & Investec PMO (Former) Cell : 082 854 9793

×