Searching in SharePoint

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This is the presentation I gave @ SharePoint Connections 2011 in Amsterdam. It's a comparison between SharePoint 2010 Enterprise Search and FAST Search for SharePoint.

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Searching in SharePoint

  1. 1. Arno FlapperSenior consultant @ Imtech ICT Integrated Solutions Searching in SharePoint 2010
  2. 2. About me• Senior SharePoint Consultant @ Imtech ICT Integrated Solutions• Frequent speaker @ Imtech Round Table sessions• Product owner One Click Deployment for Imtech ICT Integrated Solutions• City counsel member in Son en Breugel• Twitter: @FlapperA• arno.flapper@imtech.nl
  3. 3. Overview• Introduction• Search explained• Why search is important?• Which search to choose?
  4. 4. SEARCH EXPLAINED
  5. 5. Why less is more?All relevant documents Complete answer set (recall) (precision) Sweet spot Balance between recall, precision and relevance
  6. 6. So what is a good result?• Try to find a picture of these fruits:
  7. 7. A good result is comprised of• Relevance• Ranking• Understanding of the underlying user question => Is an apple an apple or Apple© ?
  8. 8. WHY SEARCH IS IMPORTANT?
  9. 9. Searching SharePoint feels like “Where’s Waldo?”
  10. 10. An Enterprise SharePoint environment contains:• Millions of pages, lists and documents in different formats• Thousands of users of different IT-skill levels• Structured and unstructured (meta-)data
  11. 11. Target group approach“Classic” user Searcher Social media user
  12. 12. Classic user• Needs structure• Wants to navigate through folders• Needs more features due to its work• Typically: – Administrators – Traditional users• Setup: – Classic SharePoint
  13. 13. Searcher• Uses keywords to find documents• Wants a “Google-like experience”• Typically: – Experienced internet users – Knowledge workers• Setup: – FAST Search for SharePoint – SharePoint Enterprise Search
  14. 14. Social media user• Values the opinion of others• Uses the rating system• Typically: – Social media users – Students => Future employees• Setup: – Nexocial
  15. 15. Search habits and expectations of “homo internetus”• A query is made up of no more than 3 keywords• A query may only last 5 seconds• The search engine should understand the underlying question of the user• The desired result should be on the first result page, although some tolerate the second result page Use this knowledge to tailor your search or… Know that you will have to tailor your search
  16. 16. WHICH SHAREPOINT SEARCHTO CHOOSE?
  17. 17. Differences between SP 2007 and 2010Feature Name / Area Sharepoint Sharepoint Server 2007 Server 2010People And Expertise Search ○ ●Search From Windows 7 And Windows Mobile ○ ●Common Connector Framework For Indexing And Federation ○ ●Scale And Performance Via Improved Topology Architecture ○ ●Ability To Build Search-Powered Applications ○ ●Refinement Panel And Sorting ☻Search In Context ☻Social Behavior Improves Relevance ☻Thumbnails, Previews, And View In Browser ☻
  18. 18. 2007: Wildcard search
  19. 19. 2010 : Wildcard search
  20. 20. Search options in SharePoint 2010• Basic search (Included in Foundation version)• “Intermediate” search (Included in Standard version)• Enterprise search (Included in Enterprise version)and• FAST Search for SharePoint
  21. 21. Enterprise Search vs FAST Search Enterprise Search FAST SearchOut-of-the box: As Enterprise Search, but also with:• People search • Best visual and dynamic search• Federated search results• Refiners • Can use user context• Query suggestions • Can sort on any property• Phonetic matching • Better language support• Relevance influenced by behaviour • Deep refiners with counters• Supports up to 100M documents • 200+ document formats supported • Out-of-the-box thumbnail previews, visual best best AND: • Property extraction !!!!! and much more….
  22. 22. Which to choose when?• Do you own an Enterprise license and is search on a separate server? => Use FAST (it´s free for you)• Is your SharePoint environment an enterprise environment? => Use FAST• Do you employ knowledge workers? => Use FAST• You want users to really find what they where looking for => Use FAST• 100M+ documents => Use FAST• Otherwise… the standard (enterprise) search is fine for you
  23. 23. Why not choose FAST?• The installation process• The configuration process• The maintenance process• The bugs / “features“• Lack of multi-tenancy• Because of the thumbnail preview feature(you can download this here: http://thumbextsp.codeplex.com for SharePoint search)
  24. 24. DemonstrationFAST Search vs Enterprise Search
  25. 25. Wrap up• More information about FAST Search can be found here: http://social.technet.microsoft.com/wiki/contents/articles/ 2149.aspx (FAST Search survival guide)• FAST Search forum @ Microsoft: http://social.technet.microsoft.com/Forums/en- US/fastsharepoint/threads• Time (and sometimes life saver): http://gavinmckay.wordpress.com
  26. 26. Imtech ICT Integrated SolutionsQUESTIONS?
  27. 27. End of presentationArno Flapperarno.flapper@Imtech.nlImtech ICT Integrated SolutionsHogeweg 41| 5301 LJ, ZaltbommelT. +31 (0)418 57 07 00 | F. +31 (0)418 57 07 66 | W. www.imtech.nl/iswww.imtech-ict.nl

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