Accelerate Content Access and
Updates with Subscription Notifier
for Oracle WebCenter
Fishbowl Solutions
Agenda
• Fishbowl Solutions Overview
• Business Problems
• Subscription Notifier Overview
• Use Cases for Subscriptions
• ...
About Fishbowl Solutions
Experience
• Over 700 projects since founding in 1999
• Oracle “Gold” Partner
• Oracle “Public Se...
Leading WebCenter Innovations
WebCenter Mobile WebCenter Portals & Intranets
Google Search Integration 11g Upgrades
Fishbowl Consulting Services
+ WebCenter Content
+ Document Management
+ Digital Asset Management
+ Image & Process Manage...
Overview, Use Cases & Customer
Successes
Subscription Notifier
Business Problems
• Outdated/inaccurate
web content
• Limited visibility to new
content releases
• Non-proactive content
r...
Customer Success: Fishbowl Solutions
Customer Profile:
• Value-Add Software and Services Provider for Oracle WebCenter
• H...
Subscription Notifier: Overview
• Business Rule-Based Content
Tracking
– More than expiration
• Easy Query Building
– No i...
Use Case: Ensure Proactive Web Updates
• Business Problems:
– Internet
– Poor SEO position
– High bounce rate
– Intranet
–...
Use Case: Get Ahead of Contract Renewals
• Business Problems:
– Difficulty renegotiating terms
prior to expiration
• How C...
Customer Success: HCMC
Customer Profile:
• Minnesota’s premier Level 1 Adult Trauma Center
• Recognized system of primary ...
Use Case: Trigger Workflows to Update or Archive
• Business Problems
– Difficult review process due to
multiple cycles and...
Customer Success: NAVTEQ
Customer Profile:
• Enables navigation, location-based services, and mobile
advertising around th...
Use Case: Notify Key Stakeholders of New Content
• Business Problems
– Sales and other key stakeholders
unaware of new con...
Customer Success: Fishbowl Solutions
Customer Profile:
• Value-Add Software and Services Provider for Oracle WebCenter
• H...
Sales Enablement: Notification Example
Subscription Notifier: Additional Features
• Create granular notification
schedules for user notification
• Notify differe...
Notifications in WebCenter - Comparison
Feature
Notification of
Expiration
WebCenter
Subscriptions
Subscription
Notifier
N...
Demo
Subscription Notifier for
Oracle WebCenter Content
Summary
• Highly Configurable
– Support multiple use cases
• Ensure proactive and frequent
content updates
• Powerful noti...
Fishbowl Summer Webinar Series
• Integrate and Streamline the Management of
Enterprise Content within Oracle WebCenter
– A...
twitter: @FishbowlE20
facebook: facebook.com/fishbowlsolutions
linkedIn: join our groups
webcenter content & webcenter por...
Upcoming SlideShare
Loading in …5
×

Subscription Notifier Webinar

410 views

Published on

Accelerate Content Access and Updates with Subscription Notifier for Oracle WebCenter

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

Subscription Notifier Webinar

  1. 1. Accelerate Content Access and Updates with Subscription Notifier for Oracle WebCenter Fishbowl Solutions
  2. 2. Agenda • Fishbowl Solutions Overview • Business Problems • Subscription Notifier Overview • Use Cases for Subscriptions • Demo • Summary
  3. 3. About Fishbowl Solutions Experience • Over 700 projects since founding in 1999 • Oracle “Gold” Partner • Oracle “Public Sector Pillar Partner” Expertise • Portals and Content Management • Enterprise Information Management • Business Process Automation Customer Successes • Across verticals Award Winning • Forrester Groundswell Award - Mobile App • Oracle Excellence Award • Enterprise 2.0 Blazer • 2009 ECM Architect of the Year
  4. 4. Leading WebCenter Innovations WebCenter Mobile WebCenter Portals & Intranets Google Search Integration 11g Upgrades
  5. 5. Fishbowl Consulting Services + WebCenter Content + Document Management + Digital Asset Management + Image & Process Management + Forms Recognition + WebCenter Portal + Employee Intranets + Vendor or Partner Extranets + Customer Portal + ADF SOA + BPM (business process management) + ERP Integrations + Installations, Configuration, Performance Tuning, Solution Design, Development, Implementation + Records Management + Web Content Management + Document Capture + Content Consolidation
  6. 6. Overview, Use Cases & Customer Successes Subscription Notifier
  7. 7. Business Problems • Outdated/inaccurate web content • Limited visibility to new content releases • Non-proactive content reviews • Non-process driven review actions
  8. 8. Customer Success: Fishbowl Solutions Customer Profile: • Value-Add Software and Services Provider for Oracle WebCenter • Help customers further leverage and extend Oracle WebCenter investments Business Drivers : • Ensure regular updates to web content • Maintain SEO position • Deliver most up-to-date content to web visitors Solution Summary: • Schedule email notification to the marketing team 30 days before the web content’s check-in date of six months prior • Update web content with new keywords, search phrases, and technical information • Schedule the removal of web content that has not been updated in over one year from the check-in date
  9. 9. Subscription Notifier: Overview • Business Rule-Based Content Tracking – More than expiration • Easy Query Building – No iDoc scripting • Proactive Email Notifcations – Review – Updated – New revisions – Ready to expire • Trigger Other Events • Use Cases: • Web Content Management • Contract Management • Policy & Procedure Management • Sales Enablement Custom Email Notifications Based on any Business Rule
  10. 10. Use Case: Ensure Proactive Web Updates • Business Problems: – Internet – Poor SEO position – High bounce rate – Intranet – Low adoption – Disengaged employees • How Can Subscription Notifier Help? – Alert content owners when specified content is X days old • Benefits: • Ensure content remains fresh – keep visitors coming back • Save time to review and update • Use Cases: • Web Content Management • Contract Management • Policy & Procedure Management • Sales Enablement Custom Email Notifications Based on any Business Rule
  11. 11. Use Case: Get Ahead of Contract Renewals • Business Problems: – Difficulty renegotiating terms prior to expiration • How Can Subscription Notifier Help? – Email notifications to contract owners at 90, 60 and 30 days – Alerts specific users to the contracts they manage • Benefits: – Renegotiating contracts early can lead to better rates – Helps to avoid contract expiration and increased rates and fees • Use Cases: • Web Content Management • Contract Management • Policy & Procedure Management • Sales Enablement Custom Email Notifications Based on any Business Rule
  12. 12. Customer Success: HCMC Customer Profile: • Minnesota’s premier Level 1 Adult Trauma Center • Recognized system of primary care clinics and retail clinics • About 500,000 clinic visits in 2012 Business Drivers : • Notify users ahead of contracts upcoming expiration • Provide users with easy access to the contracts they manage • Provide instructions to users on any actions required Solution Summary: • Fishbowls’ Subscription Notifier extended WebCenter Content’s notification of expiration functionality • Subscription notifier configured to provide email notifications to contract owners at 90, 60 and 30 days • Combined system has helped HCMC become proactive with contract negotiations leading to lower rates
  13. 13. Use Case: Trigger Workflows to Update or Archive • Business Problems – Difficult review process due to multiple cycles and processes • How Can Subscription Notifier Help? – Set review cycle based on document type – Change security on content – Create multiple notification periods • Benefits: – Reduce time spend managing multiple plans – Ensure final policies/plans cannot be modified • Use Cases: • Web Content Management • Contract Management • Policy & Procedure Management • Sales Enablement Custom Email Notifications Based on any Business Rule
  14. 14. Customer Success: NAVTEQ Customer Profile: • Enables navigation, location-based services, and mobile advertising around the globe • Product offering of Nokia’s Location and Commerce business • Maps power automotive navigation, portable devices, Internet- based map applications and government and business solutions Business Drivers : • 150+ Disaster Recovery Plans made review cycles hard to manage • Specify type of plan and set review cycle based on that type • Notify multiple reviews from different departments via email Solution Summary: • Fishbowls’ Subscription Notifier enabled subscriptions based on plan type – allowing management with few subscriptions • Plan security changed based on review cycle • Configured to notify users multiple times, include 3, 2 and 1 day out
  15. 15. Use Case: Notify Key Stakeholders of New Content • Business Problems – Sales and other key stakeholders unaware of new content • How Can Subscription Notifier Help? – Automatically generate content lists and email them based on business rules • Benefits – Provide visibility into the creation high-value marketing assets so they can be used – Ensure the most accurate and up- to-date content is being referenced • Use Cases: • Web Content Management • Contract Management • Policy & Procedure Management • Sales Enablement Custom Email Notifications Based on any Business Rule
  16. 16. Customer Success: Fishbowl Solutions Customer Profile: • Value-Add Software and Services Provider for Oracle WebCenter • Help customers further leverage and extend Oracle WebCenter investments Business Drivers : • Provide visibility into content creation • Deliver proactive notifications to sales team • Reduce time spent searching for and recreating content Solution Summary: • Schedule email notification to team members when new or updated brochures, case studies, white papers or presentations are checked in
  17. 17. Sales Enablement: Notification Example
  18. 18. Subscription Notifier: Additional Features • Create granular notification schedules for user notification • Notify different lists of users on different schedules for the same content • Undo the check-out for content that has been checked out for an extensive amount of time • Update an external database • Send a single email notification once a day for items still in workflow queue
  19. 19. Notifications in WebCenter - Comparison Feature Notification of Expiration WebCenter Subscriptions Subscription Notifier Notification of new content/versions X X Consolidated email notifications X X Notification of content to expire X X Separate notification schedules X Notification of metadata changes X Side-effect of automatically updating metadata X
  20. 20. Demo Subscription Notifier for Oracle WebCenter Content
  21. 21. Summary • Highly Configurable – Support multiple use cases • Ensure proactive and frequent content updates • Powerful notification and side effects features • Extend notification of expiration capabilities
  22. 22. Fishbowl Summer Webinar Series • Integrate and Streamline the Management of Enterprise Content within Oracle WebCenter – August 27th, 12pm CST • Discover Fishbowl's Packaged Tools for Oracle WebCenter Automation – September 5th, 12pm CST register: fishbowlsolutions.com/news/webinars
  23. 23. twitter: @FishbowlE20 facebook: facebook.com/fishbowlsolutions linkedIn: join our groups webcenter content & webcenter portal web: fishbowlsolutions.com email: info@fishbowlsolutions.com phone: +1.952.465.3400 blog: cfour.fishbowlsolutions.com Contact Us to Learn More

×