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Fishbowl's Google Search Appliance integration with PTC Windchill


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If your organization is like most, it has silos of content spread out amongst databases, file shares, and one or more document management systems. Without a unified search system to tap into this information, knowledge remains hidden and the assets your employees create cannot be used to support design, manufacturing, or research objectives. By providing employees with the ability to easily find enterprise information you can increase operational efficiencies, enhance knowledge sharing, and ensure compliance.

This presentation details how the Google Search Appliance and Fishbowl’s GSA Connector for Windchill can improve the search experience in your organization. The Google Search Appliance is an on premise search solution developed by Google to provide a single search experience across all your enterprise data. Whether you’re searching an intranet, public-facing website, ECM, or PLM system, the GSA provides the fast, relevant search results users expect. The GSA builds on the accuracy of and adds business-specific features like synonyms, document previews, and security support. Fishbowl’s GSA Connector for Windchill enables the GSA to index content stored in PTC’s Windchill PLM system and provides the security mechanisms necessary to enforce the Windchill security model. Users are provided with a single interface to search across CAD documents, WTParts, Promotion Requests and Change Objects – while adhering to the user and group-specific security parameters your organization has in place. Discover how using the GSA in your organization can provide users with fast access to highly relevant content that drives business processes and helps maximize your Windchill investment.

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Fishbowl's Google Search Appliance integration with PTC Windchill

  1. 1. Introducing Fishbowl Solutions' Google Search Appliance Connector for PTC Windchill Ross Jessen Director of Engineering, MCAD
  2. 2. 2 • Introductions • Google Search Overview • Fishbowl Windchill GSA Connector Overview • Questions Agenda Version 1.0
  3. 3. 3 • Exceeding Customer Expectation Since1999 • Gold Level Software Member of PTC Partner Advantage • Windchill Expertise • Google Enterprise Partner • Two certified GSA Deployment Specialists • 12+ Google Projects in the past 2 years Fishbowl, PTC, & Google Partnering with businesses to solve costly and frustrating knowledge sharing problems.
  4. 4. 4 Windchill Experts Pre- Implementation /Upgrade Migration /Upgrade Go Live Production /Sustaining linkTuner Data Clean Up Tools linkTuner pubSchedule linkAccess pubSchedule Utilities for Windchill Data Clean Up Tools linkTuner linkExtract linkTuner linkLoader Some Fishbowl Tools to help You Lower Risk AND Improve Your Return on Investment Over Time:
  5. 5. 5 Google Search Appliance Universal Search as an Enterprise Platform
  6. 6. 6 Solution Technology: The Google Search Appliance Universality Google Magic Relevance Leadership TCO at Scale • OOB Relevance • Machine learning • Query interpretation • Language quality • Translations • UI Features • Entity Recognition & Dynamic Navigation • Moderated Social Suggestions • Expert Search • Significantly lower operating cost • Large corpus search • Flexible infrastructure • Any content • Any device • All secure Suggestions & Knowledge
  7. 7. 7 Universality •SMB •NFS •Local File Systems • IBM HSM •Web servers •Portals •Wikis •Oracle •SQL Server •MySQL •DB2 •Sybase •ERP systems •Business Intelligence Systems •CRM •PLM •Procurement •SAP •Documentum •SharePoint •FileNet •Livelink •Lotus Notes •Confluence •Alfresco File Shares Intranets Databases Enterprise Applications Content Management Cloud Applications •Google Apps •Salesforce
  8. 8. 8 Enterprise Search Value Map Operational Efficiency Governance Risk & Compliance HR, Corporate Comms and IT Partner Extranet Legal Assessment RoHS/WEEE R&D Design Process Records Management Training Product Planning and Marketing Direct Procurement Quality Tracking Ops Planning and Scheduling Customer Reach Website Search Customer Self Service Tech Sales Collateral Support Call Center Contracts Sales Operations Planning Field MaintenanceOrder Management Field Maintenance Support Call Center
  9. 9. 9 Now Introducing… Fishbowl Solutions Windchill GSA Connector Version 1.0
  10. 10. 10 • Identifies and feeds content to be indexed • Authorizes content before it’s returned from a search So what does the connector do anyway?
  11. 11. 11 Flow of Information 1 1 Content acquisition (web crawl, feed push, & connector traversal) 2 Documents converted into caches, and an index is built from them 2 Serving results to users3 3
  12. 12. 12 Indexing Web Server Google Search Appliance Users Load Balancer crawling... mirroring... Administrator managing... Connector traversing... Connector
  13. 13. 13 Serving Web Server Google Search Appliance Users Load Balancer searching... Administrator authenticating... Connector Connector authorizing...
  14. 14. 14 • Supports Documents (including CAD), WTParts, Promotion Requests, and Change Objects • Intelligent Content Feed – PDF Viewable when available – Native Content for selected types – Dynamic HTML for other objects • Higher Priority Event Driven Feeds – Check-in, Revise, Promote, Delete, etc… • Lower Priority Crawl (for existing content) Features: Fishbowl Windchill GSA Connector
  15. 15. 15 • Scalable hardware solution – Index up to 100 million items on a single appliance • Google-like search experience for your organization’s internal systems and data • Provides – Query interpretation, relevancy algorithms, document previews, user- added results, dynamic navigation, and more… Making it Happen: Google Search Appliance
  16. 16. 16 • Licensed on a lease basis for 2 or 3 year terms • Priced by number of documents indexed – Starting at 500,000 • License includes standard Google maintenance and support for lease duration – New versions and features – Hardware and software support • Licenses can be upgraded part-way through a term to index more documents • Hot backup and development licenses are also available Google Licensing
  17. 17. 17 • Allows GSA to index content • Provide access to secured content • Allows incremental index updates • Provides metadata-indexing capabilities • Provides Google search experience for your Windchill content Making it Happen: Fishbowl Windchill GSA Connector
  18. 18. 18 Fishbowl Solutions: One Stop Shop for GSA software hardware services + + web: email: phone: +1.952.465.3400 blog:
  19. 19. 19 Questions? Version 1.0