Increased adoption of the smartphone, paired with the need for consumers to have more control over their day-to-day finances has created demand for timely and actionable banking alerts. Discover how financial institutions can build an enterprise alert strategy that satisfies consumer demands, assists with regulatory issues, makes products more interactive and generates value.
Due to continuing economic pressures, consumers want more control when it comes to managing their finances. By delivering timely, relevant and actionable alerts, financial institutions can improve their level of service and increase customer satisfaction and loyalty, while also helping to drive customers to a lower-cost channel. Financial institutions have new opportunities to redefine their enterprise approach to alerts. The space is wide open for financial institutions to assume a leadership position – the rewards are there for the taking.