Finacle from Infosys and the European Financial Management & Marketing
Association (Efma) are pleased to present this major report on innovation in
European retail banking.
In this time of crisis, there is a danger that banks will allow other priorities to slow down
their pace of innovation, but this is precisely the time when innovation can lay the
platform for future growth and efficiency. The market environment will remain challenging
for some time and banks need to consider new business models, as well as make
continuous, incremental improvements to their business.