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An analysis on the characteristic of thai's behaviors


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An analysis on the characteristic of thai's behaviors

  1. 1. An Analysis on the Characteristic of Thai's Behaviors and InterContinental Hua Hin Resort & Spa Policy toward Thai Employees Hotel and Accommodation Management Seminar (1010432) Presented by Satawat Suwannatrai
  2. 2. - Thai’s Behaviors - Winning Ways - The Foreign Employer's Perspective toward Thai Employees
  3. 3. Hotel All properties are established with the purpose to business for provide temporary accommodation for people travelling or any other person are looking for an address or property, known as “guest”, with
  4. 4. Winning Ways InterContinental Hotels Group PLC informally InterContinental Hotels or IHG
  5. 5. Thai people behaviors Characteristi cs Beliefs are important to maintain life and is required for the expression of the behavior of people in Thailand since past. Thai people have some characteristics variants. The different characteristics indicate the identity of the individual.
  6. 6. A hotel is an establishment that offers short-term lodging for travelers. A hotel room usually consists of a bed, a bathroom, and air conditioning.
  7. 7. Classification of Hotels 1. Location- Downtown hotel or City centre hotels - Motels or Motor hotels - Airport hotels - Floating hotels
  8. 8. Downtown hotel or City centre hotels
  9. 9. Motels or Motor hotels
  10. 10. Airport hotels
  11. 11. Floating hotels
  12. 12. 2. Level of Services - Economy Hotels - Mid-market hotels - Luxury hotels
  13. 13. Length of Stay - Transient Hotel - Residential hotels - Semi residential hotels
  14. 14. Type of clienteles - Group hotels - Commercial hotels - Family hotels
  15. 15. Target Market - Commercial hotel - Convention hotels - Suite hotels - Casino hotels
  16. 16. Location of the resort has a long history dating back to the story. Hua Hin is a seaside town that is a favorite of the royal family and the citizens of Thailand. Profile of InterContinental Hua Hin Resort & Spa
  17. 17. Room 119 Room in 6 buildings. 3 Villas and 1 La Residence Royale Hua Hin.
  18. 18. Restaurants & Lounges All day dining beachfront bar and grill reflecting Hua Hin’s roots as a fishing village. The most sophisticated location in Hua Hin to watch the moon rise over the Gulf of Thailand, The Roof offers a perfect evening or parties of two to twenty.
  19. 19. Restaurants & LoungesA contemporary. Casual trattoria – style restaurant specializing in authentic salads, antipasti, pizza, sandwiches, past a, main dishes and home made desserts. Restaurant features a pizza oven and a boutique wine selection. Resort lobby bar with sweeping views of the Gulf of Thailand. Offering an unpretentious, casual resort afternoon tea experience, with evenings transition into resort chic style highlighting rare single Malt Scotches, Exotic Cuban
  20. 20. Thai Restaurant serving regional Thai cooking styles and favorites from Hua Hin Restaurants & Lounges Poolside & garden F&B outlet offering snacks, lunch and drinks in refreshing resort style
  21. 21. Thai people behaviors are behavior of Thailand's current practice is to gather the behavior of Thailand. In the following aspects:Emulated loyalty to the king. Money Power Philanthropy Spree Consumerism Grandeur The ceremonies Munificence Gratitude Education Astrology Gambling Thailand thatch (Thai Mung)
  22. 22. Winning Ways provide a strong sense of shared purpose, and are critical to driving our business performance forward, as well as making us a great, enjoyable place to work.
  23. 23. Do the right thing We always do what we believe is right and have the courage and conviction to put it into practice, even when it might be easier not to. We are honest and straightforward and see our decisions through. Show we care We want to be the company that understands people’s needs better than anyone else in our industry. This means being sensitive to others, noticing the things that matter and taking responsibility for getting things right.
  24. 24. Aim higher We aim to be acknowledged leaders in our industry, so we have built a team of talented people who have a real will to win. We strive for success and value individuals who are always looking for a better way to do things. Celebrate difference We believe that it’s the knowledge of our people that really brings our brands to life. While other companies may want to impose a rigid, uniform view of the world, we do not. Our global strength comes from celebrating local differences whilst
  25. 25. Work better together When we work together we are stronger. We’re at our best when we collaborate to form a powerful, winning team. We listen to each other and combine our expertise to create a strong, focused and trusted group of people.
  26. 26. Do the right thing is consistent with Philanthropy (Thai’s behavior) Show we care is consistent with Munificence (Thai’s Aim higher is consistent with power (Thai’s behavior) Cerebrate difference is policy that is inconsistent with Thai’s behavior Work better together is policy that is inconsistent with Thai’s behaviors
  27. 27. Analyze the Foreign Employer's Perspective toward Thai Employees - Attitude changes - Time management - Work skills - Integrity - Friendless systems and seniority - Adhere to the seniority system - Indistinguishable between work and personal matters - Other weaknesses
  28. 28. Questions ?
  29. 29. Thank you for your attention