What does it take to develop a quality training                  program?                 Denise Lloyd               Techn...
Introduction   Bus protocols can be complex     To reap the most benefit, knowledge is important     Training enables t...
Introduction       Students are looking for a        Quality Training Program         Must address concerns         Mus...
Case Study - FCTP   Set out to develop the    Foundation Certified Training    Program (FCTP) in response    to End User ...
Developing the Training Program5                                     © 1999 – 2012 Fieldbus Foundation
Locate Subject Matter Experts   Where to find Subject Matter Experts?     Current training programs     Technology Deve...
Evaluate Market Needs       FCTP: Use-case analysis         who would take the training         what they would want ou...
Define Educational Needs   Training programs must meet the needs of their    students   Consider student needs when defi...
Detail Instructional Elements   Common pedagogical method is twofold9                                          © 1999 – 2...
Detail Instructional Elements        Bloom’s         Taxonomy:            Method of defining             learning outcom...
Detail Instructional Elements    FCTP: Formed team with industry training experts    Defined Learning Objectives with te...
Define Evaluation Process        Need process for evaluating if requirements are         met        Must examine and dia...
Define Evaluation Process                             FCTP: threefold audits                               Training Site...
Determine Continuing Program Needs14                                        © 1999 – 2012 Fieldbus Foundation
Determine Continuing Program Needs15                                        © 1999 – 2012 Fieldbus Foundation
Case Study: FCTPWhat resulted:FCTP program developed, defined, and broughtonlineInitial Training Sites are among those w...
Case Study: FCTPWhat resulted:Now have 4 curriculae, 8 Sites in FCTP ProgramStudent Registry has been createdUpdates to...
Case Study: FCTP                    FCTP Sites18                               © 1999 – 2012 Fieldbus Foundation
Where To Get More Information    FCTP Website:        http://www.fieldbus.org/index.php?         option=com_content&task...
Summary20             © 1999 – 2012 Fieldbus Foundation
Summary    Questions?    Presenter Contact/Feedback:      Denise.Lloyd@fieldbus.org      512-794-8890 x2221           ...
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Quality training and fctp

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Denise Lloyd's Presentation from Emerson Global Users Exchange on what it takes to develop a successful training program.

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  • Next slides discuss stages, use FCTP as case study
  • Quality training and fctp

    1. 1. What does it take to develop a quality training program? Denise Lloyd Technical Trainer Fieldbus Foundation
    2. 2. Introduction Bus protocols can be complex  To reap the most benefit, knowledge is important  Training enables the End User But, is all training created equal?  Consistency  Best practices/Pedagogy  Accessibility  Recognition  Maintenance2 © 1999 – 2012 Fieldbus Foundation
    3. 3. Introduction  Students are looking for a Quality Training Program  Must address concerns  Must be quantifiable and documentable  Must be repeatable  Individuals and Companies approached the Fieldbus Foundation, requesting recommendations for End User Training3 © 1999 – 2012 Fieldbus Foundation
    4. 4. Case Study - FCTP Set out to develop the Foundation Certified Training Program (FCTP) in response to End User requests Development focus:  Quality of program – Materials, equipment, instruction, content, administration  Ability to meet End User needs  Consistency  Expandability  Maintenance  Visibility4 © 1999 – 2012 Fieldbus Foundation
    5. 5. Developing the Training Program5 © 1999 – 2012 Fieldbus Foundation
    6. 6. Locate Subject Matter Experts Where to find Subject Matter Experts?  Current training programs  Technology Developers  In house Experts assist with future program steps FCTP: The Foundation approached instructors at training sites known for their excellence with Fieldbus Protocols; many of those instructors now teach FCTP Training6 © 1999 – 2012 Fieldbus Foundation
    7. 7. Evaluate Market Needs  FCTP: Use-case analysis  who would take the training  what they would want out of it7 © 1999 – 2012 Fieldbus Foundation
    8. 8. Define Educational Needs Training programs must meet the needs of their students Consider student needs when defining the overall objectives of the training program FCTP: Multiple training certificates would be needed to resolve all use cases. Each Training Certificate was defined in general terms and by the pool of target students  Foundation Certified Professional  Foundation Certified Support Specialist  Foundation Certified Technical Specialist  Foundation Certified Physical Layer Installer8 © 1999 – 2012 Fieldbus Foundation
    9. 9. Detail Instructional Elements Common pedagogical method is twofold9 © 1999 – 2012 Fieldbus Foundation
    10. 10. Detail Instructional Elements  Bloom’s Taxonomy:  Method of defining learning outcomes with active verbs that define the desired end state of the student achievement10 © 1999 – 2012 Fieldbus Foundation
    11. 11. Detail Instructional Elements FCTP: Formed team with industry training experts Defined Learning Objectives with team Followed with defining Cognitive Learning Outcomes for all curriculums11 © 1999 – 2012 Fieldbus Foundation
    12. 12. Define Evaluation Process  Need process for evaluating if requirements are met  Must examine and diagnose coverage of cognitive learning objectives with curriculum material  Materials include everything presented to student  Slides, handouts, references, labs, exercises, worksheets12 © 1999 – 2012 Fieldbus Foundation
    13. 13. Define Evaluation Process  FCTP: threefold audits  Training Site  Instructors  Curriculum  Instructors are expected to be capable of instructing any of the curriculum programs  Audits for Instructor and Curriculum are conducted against the Learning Objectives and Cognitive Learning Outcomes defined earlier13 © 1999 – 2012 Fieldbus Foundation
    14. 14. Determine Continuing Program Needs14 © 1999 – 2012 Fieldbus Foundation
    15. 15. Determine Continuing Program Needs15 © 1999 – 2012 Fieldbus Foundation
    16. 16. Case Study: FCTPWhat resulted:FCTP program developed, defined, and broughtonlineInitial Training Sites are among those who assistedwith program developmentNew Sites are approached based onrecommendations from Foundation Fieldbus End UserCouncilsSites can offer Certified Training once the Site, theInstructor, and the Curriculum have all been auditedfor program compliance16 © 1999 – 2012 Fieldbus Foundation
    17. 17. Case Study: FCTPWhat resulted:Now have 4 curriculae, 8 Sites in FCTP ProgramStudent Registry has been createdUpdates to curriculum are managed as protocolexpands17 © 1999 – 2012 Fieldbus Foundation
    18. 18. Case Study: FCTP FCTP Sites18 © 1999 – 2012 Fieldbus Foundation
    19. 19. Where To Get More Information FCTP Website:  http://www.fieldbus.org/index.php? option=com_content&task=view&id=93&Itemid=210 Bloom’s Taxonomy Explained:  http://gates.govdl.org/docs/A%20Guide%20to%20Developing %20Cogntive%20Learning%20Objectives.pdf19 © 1999 – 2012 Fieldbus Foundation
    20. 20. Summary20 © 1999 – 2012 Fieldbus Foundation
    21. 21. Summary Questions? Presenter Contact/Feedback:  Denise.Lloyd@fieldbus.org  512-794-8890 x2221 © 1999 – 2012 Fieldbus Foundation

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