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When Employees and Clients Find Online Collaborations Useful - Ivan Butina and Emilia Galiano

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FeverBee Sprint 2015

Published in: Business
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When Employees and Clients Find Online Collaborations Useful - Ivan Butina and Emilia Galiano

  1. 1. WHEN EMPLOYEES AND CLIENTS FIND ONLINE COLLABORATION PLATFORMS USEFUL Lessons from the World Bank Group
  2. 2. NAME AND SHAME Sector Manager - South Asia (2011) GUILT + INCENTIVES = 100% PARTICIPATION
  3. 3. CARROTS AND STICKS Director – Sustainable Development Latin America and Caribbean (2013) • ACCESS TO INFORMATION • FEAR OF BEING LEFT BEHIND • INCENTIVES
  4. 4. HOT TOPICS Institutional Change – Pension – Cutting Spending – And more… One goal: 200+ ideas crowdsourced from around the institution Controversial topics stirred staff
  5. 5. CORE TEAM Role modeling and managing engagement • Regular and simple activities • Clear value • Engaging role models

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