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1st international edition of the RMIS Panorama with the support of FERMA network

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Thanks to the support of the FERMA network, 233 European risk managers responded to the Panorama of Risk Management Information System Survey produced by AMRAE. This joint work contributed an international dimension to the survey and thus increased visibility of a technical aspect of the risk management profession. Thank you to all the associations which took part in the initiative.
2018 main trends:
• RMIS projects are more transversal (Risk Management, Audit, Internal Control, Insurances…) and clients budgets increased accordingly.
• Main benefits identified by Risk Managers are related to efficiency gains (data consolidation) and analysis capabilities. RMIS also foster information sharing and better alignment across departments.
• Despite the acceleration of SAAS offers by vendors, the majority of Risk Managers opts for traditional models (licenses acquisition, on premise hosting)

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1st international edition of the RMIS Panorama with the support of FERMA network

  1. 1. In partnership with Information Systems Commission RMIS PANORAMA 10th edition New! First international edition – Risk Managers & RMIS TechnicalNotebook2018
  2. 2. RMIS Panorama 2018 2 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY AMRAE wishes to thank the participants who helped produce this document: François Beaume VP Risk and Insurance Bureau Veritas Board Member and Vice-President of AMRAE’s Information Systems Commission Hélène Dubillot Head of Scientific Coordination AMRAE Bertrand Rubio Senior Manager – GRC Transformation EY Consulting AMRAE really want to thanks all of the organization (AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA) that help us to make this new edition of the RMIS Panorama a success: Association des Gestionnaires de Risques et d'Assurance du Québec
  3. 3. RMIS Panorama 2018 Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 3 / 85 Editorial A 10th edition full of novelties! For its tenth edition, the RMIS Panorama capitalize on its fundamentals (a survey among RMIS vendors to identify and describe existing solutions, supplemented by a Risk Managers survey to capture their vision of the RMIS market), while renewing itself in depth. Indeed, the 2018 RMIS Panorama still offers a market analysis, alternative views, description of Risk Managers needs and RMIS Vendors offer as well as detailed datasheets by RMIS vendors, but is this year enriched by: - The internationalization of the Risk Managers survey, this year with 325 respondents from over 30 countries. This progress was made possible thanks to partnerships with AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA who relayed the survey to their members, - RMIS users testimonials, - An expert opinion. These evolutions empowers the analysis, clarify the perspective of the Risk Managers' vision in relation to the RMIS market offer and make it possible to capture and understand its evolutions. The RMIS Panorama, a reference base common to all, is therefore evolving while remaining a tool facilitating exchanges between Risk Managers and vendors offering a Risk and/or Insurance offer. By offering Risk Managers up-to-date keys to understanding this market, the Panorama aims to assist or reinsure them in their choices for acquiring or developing a RMIS. That is its primary vocation. By providing vendors with additional insights into user needs and feedback, the RMIS Panorama also contributes to the evolution of the market and offers. This year again, we would like to thank the growing number of vendors and Risk Managers who participated in these surveys as well as the partner associations who relayed our requests to their members for the first year. On this basis, regional analyses will be carried out to provide more specific insights. AMRAE would also like to thank its partner EY, more particularly Bertrand Rubio, for his continuous involvement, necessary to enrich and perpetuate this publication. This technical notebook is, as every year, available for free download for all on the AMRAE website (www.amrae.fr) in French and English. Happy reading to all! François Beaume, President of AMRAE’s Information Systems Commission
  4. 4. RMIS Panorama 2018 4 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Contents Editorial 3 Executive Summary 6 Reasons for developing a RMIS Panorama 7 The RMIS, a fundamental tool dedicated to Risk Management..................................................... 7 Main objectives of a RMIS Panorama........................................................................................... 7 A survey conducted among Risk Managers .................................................................................. 8 A survey conducted among software vendors (RMIS) ................................................................. 9 Panel of respondents ................................................................................................................... 9 Analysis of the respondents panel ............................................................................................. 11 Editors’ geographical presence .................................................................................................. 12 RMIS market analysis 14 Which are the trends for the RMIS market?............................................................................... 14 Which are the sectors, and how many users? ............................................................................ 14 Why implementing a RMIS?....................................................................................................... 15 Which organization to select a RMIS?........................................................................................ 16 Which criteria to select a RMIS? ................................................................................................ 18 Which forecasted trends for the RMIS? ..................................................................................... 19 SAAS offers by RMIS vendors .................................................................................................... 20 RMIS access for external actors................................................................................................. 20 RMIS Panorama 2018 results summary 21 Survey approach for vendors ..................................................................................................... 21 2018 global results by functional and technical areas ............................................................... 22 Stated coverage in 2018 by functional areas ............................................................................. 26 Stated coverage in 2018 by technical areas............................................................................... 29 Risk Managers’ Testimonials...................................................................................................... 31 How to manage a selection of tools: Expert’s advices................................................................ 34
  5. 5. RMIS Panorama 2018 Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 5 / 85 Detailed datasheets by vendor 35 1-One...............................................................................................................................36 ACL ..................................................................................................................................37 AMETHYSTE .....................................................................................................................38 Arengi..............................................................................................................................39 CGE Risk Management Solutions B.V................................................................................40 Challenge Optimum SA ....................................................................................................41 Dell Technologies - RSA ...................................................................................................42 DELTA RM ........................................................................................................................43 EFRONT............................................................................................................................44 ENABLON .........................................................................................................................45 GRAS SAVOYE WILLIS TOWERS WATSON ........................................................................46 IBM France ......................................................................................................................47 Kermobile Solutions.........................................................................................................48 KEYWORD SD...................................................................................................................49 LEGAL SUITE....................................................................................................................50 LexisNexis .......................................................................................................................51 LogicManager ..................................................................................................................52 MAAT ...............................................................................................................................53 Marsh ClearSight..............................................................................................................54 MEGA International .........................................................................................................55 MetricStream ...................................................................................................................56 Nasdaq BWise..................................................................................................................57 NOVASECUR.....................................................................................................................58 NTT DATA Figtree Systems Europe Limited ......................................................................59 Optimiso Group SA...........................................................................................................60 Oxial ................................................................................................................................61 ProcessGene ....................................................................................................................62 Riskeeper AG ...................................................................................................................63 ROK Solution....................................................................................................................64 RVR Parad - Groupe Devoteam ........................................................................................65 SAP ..................................................................................................................................66 Schleupen AG...................................................................................................................67 SecondFloor BV................................................................................................................68 ServiceNow......................................................................................................................69 SIACI SAINT HONORE......................................................................................................70 SIDETRADE ......................................................................................................................71 SOFTWARE AG .................................................................................................................72 Sword Active Risk ............................................................................................................73 TeamMate – Wolters Kluwer ............................................................................................74 THEOREME .......................................................................................................................75 Thomson Reuters Risk and Compliance ...........................................................................76 VENTIV - WEBRISK ..........................................................................................................77 VENTIV TECHNOLOGY ......................................................................................................78 Xactium ...........................................................................................................................79 Appendices 80 Appendix 1: Description of functional and technical areas.........................................................80 Functional areas ........................................................................................................................80 Appendix 2: Consultation/response results ...............................................................................82
  6. 6. Panorama SIGR 2018 6 / 85 Panorama SIGR 2017 – Copyright © 2017 AMRAE, in partnership with EY Executive Summary As in previous editions, the Panorama consists of a market analysis based on responses from Risk Managers & RMIS vendors, and 44 vendor identity cards (datasheets). New in this 2018 RMIS Panorama:  Risk Managers survey is international(*) (325 respondents from more than 30 countries), thanks to our partners AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA who circulated the survey to their members across the world.  RMIS users testimonials,  An expert opinion on how to structure an approach to select a RMIS,  A new axis “Mobility” in detailed vendor datasheets. Chinese portrait of RMIS “typical” buyer: 2018 trends and observations:  RMIS market is still growing and is targeting international groups from all sizes.  RMIS projects are more transversal (Risk Management, Audit, Internal Control, Insurances…) and clients budgets increased accordingly.  Main benefits identified by Risk Managers are related to efficiency gains (data consolidation) and analysis capabilities. RMIS also foster information sharing and better alignment across departments.  Despite the acceleration of SAAS offers by vendors, the majority of Risk Managers opts for traditional models (licenses acquisition, on premise hosting)  Average satisfaction level by Risk Managers on RMIS is rising (technical & functional axis), which underlines the product improvements by the vendors  According to Risk Managers, criteria to monitor while selecting a tool are the ability to interface the tool with other information systems, the user friendliness and the reporting capabilities. (*) 2017 Risk Managers survey was mainly focused on French Risk Managers with limited number of out-of-France respondents. 2018 respondents to Risk Managers survey are mainly located out-of-France. Despite this change in panel constitution, we noticed that 2017 trends are similar to 2018 trends for French Risk managers. This is also the case for out-of-France Risk Managers: 2017 and 2018 trends are mostly aligned. For these reasons, and in order to present clearly our results and analysis, we decided to not differentiate France and out-of-France population in our restitutions.
  7. 7. RMIS Panorama 2018 Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 7 / 85 Reasons for developing a RMIS Panorama The RMIS, a fundamental tool dedicated to Risk Management The Risk Management function is first and foremost a function that is strongly linked to collecting, analyzing, summarizing and reporting data that could be sometimes heterogeneous. Identifying risks and collecting incidents as early as possible after their occurrence, both geographically and in time, and their evaluation to ensure effective decision making requires the management of data flows in the most relevant possible way. This is precisely the purpose of a Risk Management Information System (RMIS), which aims at sorting through often plentiful data before reporting it to the Risk Manager in a suitable format. This type of tool is therefore not only an analysis and operational tool, but also a tool for communicating and sharing results. RMIS are designed to provide a management tool for every Risk Management actor: Top Management can have a consolidated view of entailed risks and actions in progress. Managers (Risk Owners) in charge of handling a set of risks have this same view and can use it to manage actions within their area of coverage. The Risk Manager can coordinate all risk management related actions, from identification to treatment, and implement more specific measures (e.g. related to managing loss claims and insurance policies). Internal partners (audit, internal control, QHSE, …). Potential external partners (brokers, consulting firms …). Main objectives of a RMIS Panorama Since 2008, AMRAE has been carrying out a survey on a yearly basis, listing vendors of Risk Management Information Systems (RMIS) and solutions available on the market. This international panorama is conducted with 2 populations:  RMIS vendors, to qualify their functional and technical scope.  Risk Managers to qualify their stakes, needs and feedbacks using RMIS. The Panorama combine those 2 analysis to provide insights to Risk Management actors who seek information on RMIS. Ii answers in particular:  What are my needs?  Will the existing solutions meet my needs? To what extend?  Should I use a single specialized module or an end-to-end solution?  Which are the selection criteria to consider during my call for tender? With a view to avoiding potential conflict of interest and meeting the most stringent ethical standards, this work was carried out, from the beginning, based on three core tenets: – Neutrality: the Panorama does not make any value judgments on vendors and their solutions, nor does it recommend their purchase. It is intended simply to provide a framework to present the tools and main functionalities available on the market. – Objectivity: questions cover the features offered by each solution, and are therefore mainly technical and factual. – Job orientation: questions and analysis are directly related to the specific functions and needs of Risk Managers.
  8. 8. RMIS Panorama 2018 8 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY A survey conducted among Risk Managers According to the last « Risk Manager Barometer » published in 2017 on the website of AMRAE1 , only 40% of Risk Managers report using a RMIS. To analyze this proportion and better perceive the trends and market expectations, we have enriched our analysis with a survey dedicated to Risk Managers across all sectors. Thanks to the support of our partners (AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA) we gathered and analyzed 325 Risk Managers responses (compared to 60 respondent in 2017). We captured:  Expectations of respondents on a RMIS,  Key elements of decision during a tool selection process,  Satisfaction levels seen following the RMIS implementation. Mid-cap companies represent 33% of respondents, and large companies represent 67%. All sectors are represented with a good balance (Industry, Banking, Insurance, Retail, Public sector, Telecom …). In addition to the traditional responsibilities of a Risk Manager (Global Risk Management, Insurance), we note a significant proportion of the following: Internal Control (18%), Compliance (17%) and Internal Audit (10%). Data coming from the “Risk Managers” survey are highlighted with this logo: 1 “Risk Manager Barometer” 2017 available
  9. 9. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 9 / 85 A survey conducted among software vendors (RMIS) As every year, we have updated our RMIS questionnaire (150 questions) to take into account RMIS and risk management trends. We also added this year a new technical axis which is key for a RMIS deployment: Mobility. It reflects the tool capability to be adapted to mobiles, tablets, This year, after a review of market actors, a list of 92 vendors was set up, including vendors consulted last years as well as new market players. These vendors were then directly contacted by AMRAE and invited to participate in an online survey questionnaire (available in English and French) published by the end of 2017 for over a month. This questionnaire allowed vendors to present their company and describe the complete technical and business features of RMIS solutions. Questionnaires mainly completed were considered. Panel of respondents For the 2018 edition, this panorama is composed of a panel of 44 respondents among consulted vendors. 6 new respondents have participated in this edition. We note that in 2017 Ventiv bought WebRisk previously held by Effisoft. This merger have been effective after the beginning of our survey. So we kept 2 detailed datasheets (Ventiv WebRisk and Ventiv Technology).
  10. 10. RMIS Panorama 2018 10 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Outgoing respondent New respondent Legend:
  11. 11. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 11 / 85 Analysis of the respondents panel Vendors’ workforce dedicated to RMIS (36/44*) * Data (regarding RMIS workforce) were not provided by the 8 following vendors: RVR Parad – Devoteam, Enablon, SAP, Software AG, Kermobile Solutions, LogicManager, Optimiso, ProcessGene.
  12. 12. RMIS Panorama 2018 12 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Editors’ geographical presence This map shows the presence (commercial and implementation services delivery) of RMIS Vendors depending on the region of the world: Part of the World Covered by : North and Central Asia AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq BWise, ProcessGene, Riskeeper AG, SAP, ServiceNow, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. South and West Asia AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, EFRONT, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq BWise, ProcessGene, Riskeeper AG, SAP, Schleupen AG, ServiceNow, , SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY, Xactium. South East Asia ACL Services Ltd., AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, Riskeeper AG, SAP, ServiceNow, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. Oceania Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, Riskeeper AG, SAP, ServiceNow, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. Northern Europe AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NOVASECUR, NTT DATA, ProcessGene, Riskeeper AG, RVR Parad - Groupe Devoteam, SAP, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY, Xactium.
  13. 13. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 13 / 85 Part of the World Covered by : Western Europe 1-One, ACL Services Ltd., AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, DELTA RM, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, KEYWORD SD, LEGAL SUITE, LexisNexis, LogicManager, Inc., MAAT, Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, NOVASECUR, NTT DATA Figtree Systems, Europe Limited, Optimiso Group SA, Oxial, ProcessGene, Riskeeper AG , ROK Solution, RVR Parad - Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY,Xactium, 1-One. Central Europe AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT DATA, Oxial, ProcessGene, Riskeeper AG , ROK Solution, RVR Parad - Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, THEOREME, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY. Eastern Europe AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, RVR Parad - Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY. North America ACL Services Ltd., AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LEGAL SUITE, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, NTT DATA, Optimiso Group SA, ProcessGene, ROK Solution, RVR Parad - Groupe Devoteam, SAP, ServiceNow, SIDETRADE, SOFTWARE AG, TeamMate – Wolters Kluwer, , Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY, Xactium. Central and South America AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, ProcessGene, SAP, ServiceNow, SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. North Africa AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, KEYWORD SD, LEGAL SUITE, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, Optimiso Group SA, Oxial, ProcessGene, RVR Parad - Groupe Devoteam, SAP, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV TECHNOLOGY. West Africa AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, KEYWORD SD, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, Oxial, ProcessGene, SAP, SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK. Central, South and East Africa AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, ProcessGene, SAP, ServiceNow, SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, Xactium.
  14. 14. RMIS Panorama 2018 14 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY RMIS market analysis This chapter provides a vision of the RMIS market, as perceived by respondents. Which are the trends for the RMIS market? The RMIS market is increasing compared to 2017 Which are the sectors, and how many users? The average number of users is concentrated between 50 and 200 users The market’s dynamism affects all size of companies: International companies remain the main byers: 40% 50-200 users 33% <50 users 27% >200 users 65% Of respondents perceive more call for tenders 2/3 Of large companies 1/3 Of small or medium companies 60% International companies (+10%) 40% National or local companies
  15. 15. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 15 / 85 Why implementing a RMIS? 2018 Feedbacks corroborate the main following benefits:
  16. 16. RMIS Panorama 2018 16 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Which organization to select a RMIS? An increasingly transversal RMIS approach within companies For most of the respondents, RMIS RFP (Requests For Proposals) concern more frequently several departments of the company in a coordinated approach (+22 points compared to last year). This confirms the trend already observed in previous editions, consisting of converging risk management systems to make them more effective and cross-functional. A great majority (95%) of responding Risk Managers confirms this trend and estimates that one RMIS should cover several functional domains. Expected RMIS budget The great majority of responding Risk Managers (89%) wishes to invest less than 300k€ in the acquisition and implementation of a RMIS.
  17. 17. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 17 / 85 Head of Risk Management, Internal Audit and Internal Control are still at the origin of RMIS RFP. RMIS projects are more and more cross-functional. Head of IT, Managing Director, CFO and General Secretary are more often considered as decision makers to implement a RMIS. The average budget to implement a RMIS has increased compared to 2017. We found for the very first time budgets above 1 million euros (year 1).
  18. 18. RMIS Panorama 2018 18 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Which criteria to select a RMIS? 2018 Feedbacks corroborate the main following criteria: Which satisfaction feedbacks on those selection criteria? Satisfaction level of Risk Managers with their RMIS significantly increased from 64% in 2017 to 73% in 2018. However a significant proportion of Risk Managers demonstrated their dissatisfaction on the following criteria: Interfaces with other IS (46%), Easy to use (40%) and Reporting capabilities (39%) which represent substantial criteria to select a RMIS. We also note 85% of satisfaction on criteria related to functional coverage of RMIS (+5% compared to 2017).
  19. 19. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 19 / 85 Which forecasted trends for the RMIS? More than 10% of respondents said they wish to integrate their RMIS with continuous monitoring solutions or reporting tools. Like in 2017, a strong majority of responding vendors said that they already integrate their solutions with:  Business Intelligence platforms  Analytics  Continuous business control monitoring Tools or applications are (or will eventually be) integrated preferably within the RMIS, in particular:  Internal control - Compliance  Analytics  Audit  Reporting including Business intelligence  Business process modeling The trend of business applications more favorably be integrated within the solution is new compared to last year which were much considered via interfaces.
  20. 20. RMIS Panorama 2018 20 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY SAAS offers by RMIS vendors Licenses acquisition is the most common option to finance RMIS acquisition Data mainly hosted into client’s infrastructure There is no clear trend about hosting solution for RMIS but it appeared Risk Managers prefer client’s infrastructure as an hosting solution (+4 points compared to 2017). RMIS access for external actors A majority of responding Risk Managers do not consider opening their RMIS to external actors as relevant. The overall message is a reluctance to open access to the system, for reasons of confidentiality or relevance. Nevertheless, for 1/3 of them it could be relevant to open their RMIS to Experts and External Auditors.
  21. 21. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 21 / 85 RMIS Panorama 2018 results summary Survey approach for vendors Concerning the vendor’s questionnaire, multiple-choice questions were often proposed in order to provide simple options to the vendors and improve the analysis on a standardized basis. Each of the standardized responses was assigned a certain scoring as per the following scale, identical to that used in previous editions: COVERAGE SCORE DESCRIPTION Feature not covered 0 Feature not implemented in the solution Feature can be covered with ad hoc development 1 No existing standard, but can be developed with ad hoc development by a specialist (depending on aspects: vendor, integrator or client IT Department) Feature covered, but limited to a standard behavior 2 Using the existing standard, but not editable/configurable, either by the vendor, the integrator, the business user or the client IT Department Feature covered by technical customization 3 Customization of the standard solution, that can only be performed by a technical expert of the solution (for instance: people from vendor, integrator, or from client IT Department, previously trained to technical solution administration) Feature covered by business user customization 4 Customization of the standard solution, that can be performed by a business user, independently from the client IT Department and from vendor or integrator (possibly after a nontechnical functional administration training) This scoring scale allowed an objective analysis of responses in order to obtain individual and global conclusions. These results were then analyzed in the light of the comments and feedback provided by vendors, to reflect the characteristics of their products as accurately as possible. Finally, we would like to point out that, as in previous editions, the analysis carried out was based on vendor statements only. In line with our core tenets mentioned above, no tests or interviews were conducted in order to avoid any judgment whatsoever from the team who elaborates the panorama. Two levels of synthesis has been held from the beginning of the Panorama:  Global synthesis, pursue restoring the main respondent characteristics.  Individual feedback
  22. 22. RMIS Panorama 2018 22 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 2018 global results by functional and technical areas The following chart shows aggregated vendor responses on the functional and technical areas and provides a comparison with the results achieved in the previous edition. Functional areas (base on editors’ self-assessment) Note that:  The calculation approach only consider (for each module/functional area) vendors which have the module. So vendors who do not have the module do not impact the average rating.  The general shape of the 2018 curve remains substantially the same as last year, despite the evolution of the respondents’ panel.  The other functional areas are covered on average at 82% by all of the respondents. On a like-for-like basis, this coverage has increased by 2 points compared to the previous edition.  A room for improvement remains on the areas related to cybersecurity and analytics.  Area Insurance increased by 18 points.  Moreover, area Cybersecurity are down by 14 points compared to the previous edition. The description of functional areas is available in Appendix 1.
  23. 23. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 23 / 85 Functional areas (based on Risk Managers survey) The average satisfaction level has increased compared to 2017. The vast majority of modules (except Competitive intelligence and Analytics) meet expectations of ¾ of responding Risk Managers.
  24. 24. RMIS Panorama 2018 24 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Functional needs of Risk Managers Risk Mapping (90%), Incidents/Losses (85%), Risk Management (84%) and Action plans (82%) remain the most awaited functional areas. Expectation for the following area are still high: Crisis Management/BCP and compliance. Expectations for the following areas remain low (50-60%): Competitive intelligence, Governance and Quality.
  25. 25. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 25 / 85 Technical areas (Editors’ self-assessment) Note that:  The general shape of the 2018 curve remains substantially the same as last year  Most functional areas are covered on average at 83% by all of the respondents, which represents an improvement compared to previous editions of the Panorama (+5%).  The area « Currencies » is still the least well covered but increased by 11 points from 2017 to 2018 and reach 71% this year.  The area « Mobility » has been integrated for the first time in this 2018 edition: It covers RMIS capacities to adapt itself to mobile devices (smartphones, touch pads …) The description of functional areas is available in Appendix 1.
  26. 26. RMIS Panorama 2018 26 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Stated coverage in 2018 by functional areas INSURANCE MANAGEMENT INCIDENTS / LOSSES CRISIS MANAGEMENT/ BCP RISK MANAGEMENT RISK MAPPING GOVERNANCE 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  27. 27. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 27 / 85 INTERNAL CONTROL COMPLIANCE ACTION MANAGEMENT INTERNAL AUDIT QUALITY MANAGEMENT COMPETITIVE INTELLIGENCE 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Analytics Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  28. 28. RMIS Panorama 2018 28 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY ANALYTICS CYBERSECURITY 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  29. 29. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 29 / 85 Stated coverage in 2018 by technical areas ACCESS MANAGEMENT TECHNICAL ARCHITECTURE CURRENCIES DOCUMENTATION EXPORT IMPORT 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ACL Services Ltd. AMETHYSTEArengi CGE Risk Management… Challenge Optimum SA Dell Technologies - RSA DELTA RM EFRONT ENABLON GRAS SAVOYE WILLIS… IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager, Inc. MAAT Marsh ClearSight Ltd MEGA International MetricStream Nasdaq BWise NOVASECURNTT DATA Figtree Systems…Optimiso Group SAOxial ProcessGene Riskeeper AG ROK Solution RVR Parad - Groupe… SAP Schleupen AG SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate – Wolters Kluwer THEOREME Thomson Reuters Risk and… VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium1-One Export de données
  30. 30. RMIS Panorama 2018 30 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY LANGUAGES ORGANIZATION CUSTOMIZATION REPORTING WORKFLOWS MOBILITY 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  31. 31. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 31 / 85 Risk Managers’ Testimonials For the very first time we collected Risk Managers’ Testimonials you can read below: “To meet the regulatory requirements of Solvency 2 (Pillar 1, Pillar 2 and Pillar 3), the Group PREVIEW implements Enterprise Risk Management. In this context, the Prévoir Group uses a methodological reference system defining the principles, methods and tools of this approach. The process risk update is performed by a network of Process and Internal Control correspondents, which enables risk mapping to be developed and communicated to governance bodies. The PRÉVOIR Group has a tool that facilitates the monitoring of its overall risk management system, which includes risk mapping, incident monitoring, the permanent control plan and action plans. We were sensitive to its functionalities, its reporting capabilities and the efficiency of the project team that allowed to implement the application in four months” Sabine DESANTOINE, Insurable Risk Manager BeLux, ING Belgium. “ING Belgium has been using a RMIS program for the last ten years and this has allowed us to have a better view on insurance contracts but above all on the management and monitoring of claims of all types. Reporting is facilitated by having a complete and up-to-date database on which our company can base itself in real life time.” “We wanted to deploy a simple and intuitive software solution. The solution we have chosen perfectly met our criteria. The first feedback from our users is positive. They particularly note the modern ergonomics and the ease of use of the tool. In addition to solution capabilities, we also appreciated the proximity and responsiveness of the team that accompanied and advised us in the implementation of this one” Jean-Luc Fournier, Head of Quality and Internal Control, PREVOIR Group Engin Coskun, Deputy Director of Operational Risks, Permanent Control and Compliance, Crédit Immobilier de France.
  32. 32. RMIS Panorama 2018 32 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Solvency 2 regulation was clearly one of the major factors [in our governance and risk management approach]. Apart from the quantitative solvency requirements, Pillar 2 requires consistency in terms of risk and data governance. This qualitative aspect is reflected in the formalization of our business processes, the mapping and evaluation of risks, and the implementation of our internal audit as well as our internal control. Another important factor is the strong growth MFA has experienced necessitating a bold strategy built from analysis and dashboards that indicate how the business operations are functioning. Indeed, we are both totally convinced that efficient decision-making cannot be based on financial analysis alone. Operational governance is essential for optimizing the organization’s operational efficiency and for increasing its performance. We chose our solution provider because their software solutions sit on the same repository be it for organization modeling, governance or risk and compliance (GRC). They are built on an integrated platform that uses a unique repository. In addition, it can cater for the progressive implementation of solutions; risk, internal audit, and internal control, which was also an important factor when deciding on which company to choose. Lastly, we have really appreciated the level and quality of the human interaction we experience with their professionals and their ready availability. Indeed, our working relationship with our solution provider goes back 20 years when our IT department first worked with them on data modeling In 2006, the LDZ group wanted to set up a Risk Management unit in charge of claims management, prevention, insurance and reinsurance captive. The need for a common platform for reporting and claims management was immediately identified. The criteria of independence regarding brokers and / or insurers, flexibility, scalability, cost, have been set. In 2008, a RMIS is selected to meet these needs. The basic modules retained were; Property, Loss, Police and Incident Reporting online (internet, interactive questionnaire with attachments). A recovery of the claims history has been loaded (since 2000). 190 Users with different profiles: store, head of office and group, brokers and insurers. This first step made it possible in 2009 to have a perfect understanding of the Group's claims experience and to immediately take corrective actions and reposition our expectations towards insurers and reinsurers in terms of deductibles, intervention ceilings and hedging. The online update module of our 1,600 sites by the stores or at the headquarters has reduced by 3 months the time required to know the exact insurance values. In 2010, an extension of the Police module (Prime) allowed the assignment of insurance costs to each site. Thanks to this application, the cost transparency has been improved internally and the calculation of the S/P possible at all levels of the company for each policy. This gives us a real strong argument in the renewal negotiations. In 2013, a risk mapping module completed the system as well as access to a detailed database for broader reporting. Finally in 2016 the site's design has move towards more modernity and conviviality. This tool gives the RM the keys to the efficient exercise of its mission both internally and externally. Oktay ENGINTALAY, Risk director within MFA Norbert Dietkiewicz, Risk management & Insurance, Louis Delhaize Sa
  33. 33. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 33 / 85 In 2015, Gemalto decided to switch from a silo approach to risk mapping and control to an integrated approach supported by a unique risk management tool including the follow up of action plans on risk, control and audit with 600 active users. Beyond the classic benefits from an integrated risk management solution (consolidating data, historical data management, reports), the tool may foster synergies between functions (e.g within Gemalto : IC, ERM and IA) if they share their respective approaches and identify the key concepts on which they have to align themselves (organizational structure, key risks, analysis axis, ...) Implementing synergies requires a true collaborative approach, which has to take into account the expectations and the constraints of all stakeholders (project team, ERM and IC experts, users, IT department, and software vendor). 3 key success factors :  A project team (1 administrator + ERM, IC and IT experts) which monitors the definition of the specifications based on the change in the ERM and IC methodologies and the needs for ergonomics collected from the users;  A partnership with the vendor to integrate these demands into his standard roadmap;  A prioritization of the specific requests to align them in the budgetary constraints. Our main expectations to our software vendor? Flexibility, professionalism, reporting capabilities, continuous improvement based on experience feedback of the customers collected through an active User Club. The purpose is to help the risk manager to have “his/her risk management tool” embedded in the whole company and not hold in a few experts' hands. « First of all, implementing a RMIS means harmonize business processes and group entities’ controls. RMIS enables the consolidation of assessments. RMIS promotes the coordination and the mutualization of a common risk universe between Internal control, Risk management and Audit. Furthermore, the use of RMIS strengthen the traceability and the preservation of evidence. Both subjects at the heart of current compliance procedures. » Sophie Mauvieux - Corporate Risk & Internal Control Director within Gemalto Sylvie Mallet, Risk Management and Internal Audit Manager, Bouygues Telecom
  34. 34. RMIS Panorama 2018 34 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY How to manage a selection of tools: Expert’s advices The preparation and animation of the RMIS selection process is a key phase to choose the right partner and give the right impetus to the project. It is generally structured around the following steps and activities: 1) Business case / opportunity study : Framework of objectives and global scope (organizational and functional), identification of expected benefits (qualitative and quantitative), team to be mobilized and project’s governance, external assistance requirements, budget estimate. 2) Market qualification: Identification of the key market players, attend standard demonstrations, refined budget. 3) Call for tenders: Preparation of tender’s documentation (including in particular the functional and technical specifications, expected services, response grids, demonstration scenarios ...), call for tender animation, roadshows, analysis of offers, negotiation, contractualization. We can highlight the following key success factors :  Think Big... Identify short-term needs, but consider your long-term target. Do not let your project be restricted by a silo approach, consider the opportunity to integrate several domains (risks, insurance, audit, process modelling, etc.). You will work with the tool for several years, it could be an important vector of strengthening a coherent and shared vision of risk management.  ... Start Small Avoid the "Big Bang" approach, start the deployment of the tool by a functional scope limited and controlled, then extend it year after year. The market's RMIS are flexible and allow progressive settings.  The sponsor plays a key role in promoting the initiative and ambition of the project.  The project team frequently includes a "group [of future] users" who can participate in certain key stages of the selection process (review of the specifications, participation in vendors demonstrations) and implementation. Secure the team's availability over the entire period!  During selection process, provide demonstration scenarios to candidates to frame the sessions. A "Proof Of Concept" (POC) can also be arranged to test the solutions over several days.  Adapting the RMIS to your methodology is important, deviating too much from its standard brings a risk of stability and durability. Bertrand Rubio, Senior Manager, Risk Transformation, EY Consulting.
  35. 35. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 35 / 85 Detailed datasheets by vendor The responses provided by each vendor are summarized on a datasheet presented as follows: RMIS Vendor RMIS Vendor 25 rue Cartier 75004 Paris, France www.vendor-RMIS.com John SNOW Commercial Director +33 (0)1 83 83 83 83 John.Snow@vendor-RMIS.com VENDOR COMPANY ID CARD Founded in 2006 Vendor statement of its own particularities and differentiating factors * Global workforce 300 A specialized vendor on some specific risk categories (Professional Risk Assessment) RMIS workforce RMIS implementation workforce 8 RMIS R&D workforce Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) * RMIS Vendor Main focus* A standard tool with configurations (labels, forms, workflows, ...) Strengths according to the vendor * Complete and modular software for risk management. Data hosting In the client’s IS Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In South America In Oceania Total 10 12 12 10 10 40 In the last 12 months 2 1 5 3 1 20 Sectors of implemented projects Banking (5%), Insurance (20%), Industry and services (30%), Public sector (45%) Average number of users per solution From 101 to 200 Functional areas coverage* Technical areas coverage* (*) The results calculated on these charts are based on vendors’ self-assessments Notes : When the vendor did not answer some questions needed to fill in specific entries of its form, or when answers were not usable, corresponding entries have been leaved as blank box. *: indicate that not all descriptive answers given by editor were translated and will remain in the language the editor typed them into the survey. Possibility of data hosting Stated coverage of technical areas Stated coverage of functional areas Disclaimer Kind and dominant(s) of the solution Staffing, scope of intervention Vendor contact information Strengths (according to the vendor) Sectors of the implemented projects Number of implementation projects Particularities , differentia- ting factors Average user per solution Contact person within the vendor Vendor logo Presence: Commercial or implementa- tion services
  36. 36. RMIS Panorama 2018 36 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments 1-One 1-One 25 Rue Tronchet 75008 Paris, France www.1-one.fr Yann LUCAS Director of development +33 (0)1 83 62 37 70 yann.lucas@1-one.fr VENDOR ID CARD Creation date 01/10/2006 Particularities and differentiating factors Global workforce 28 1-One is a full-web software for professional risk assessment, production of DUER, implementation of action plans and prevention, exposure to hardship, health and safety account at work, chemical risk management and environmental risk. RMIS workforce 2 RMIS implementation workforce 8 RMIS R&D workforce 3 Area(s) of presence Western Europe VENDOR’S AVAILABLE SOLUTION(S) Solution(s) 1-One Main focus Risk Management Strengths according to the vendor Complete and modular professional software of risk management, the health safety in the work, available in mode Saas and in local installation on computer and tablet Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 24 0 0 0 0 0 In the last 12 months 5 0 0 0 0 0 Sectors of implemented projects Banking (10%), Insurance (20%), Industry and services (30%), Public sector (40%) Average number of users per solution From 51 to 100 Functional areas coverage* Technical areas coverage*
  37. 37. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 37 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments ACL ACL Suite 1500, 980 Howe Street V6Z 0C8 Vancouver, Canada +1 604 669 4225 www.acl.com Claudio DE LOS RIOS Sr. Director Data Driven GRC, EMEA +44 (20) 3884 1951 claudio_delosrios@acl.com VENDOR ID CARD Creation date 08/01/1987 Particularities and differentiating factors Global workforce 321 The company produces a configurable SAAS GRC platform with integrated analytics having the capability to schedule analytics via an analytics server and provide up to real time reporting on results of configured and executed business and controls analysis. The GRC and ongoing results are delivered through the cloud, though analytics can be installed on-premise and performed and reported on entirely locally if desired. RMIS workforce 256 RMIS implementation workforce 48 RMIS R&D workforce 105 Area(s) of presence South East Asia Western Europe North America VENDOR’S AVAILABLE SOLUTION(S) Solution(s) ACL GRC (though also referred to as DD GRC for implementations where clients have integrated our analytics platform: ACL Analytics 12.5 (desktop tool) and ACL Analytics Exchange 6.5 (server tool) Main focus Integrated assurance across all above options Strengths according to the vendor Global availability via SAAS; Supports a variety of use cases; evolved integrated risk management (IRM) via power of "big data"; Modern design and UI; Realize value quickly; Deeply integrated ACL curated content and intelligence; data automation and analytics in the cloud Data hosting In the information system of a subcontractor of the vendor. Our subcontract is with AWS - in Europe, that data centre is in Germany. Solution architecture Several distinct applications, but with interfaces Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 132 55 87 257 159 0 In the last 12 months 132 55 87 257 159 0 Sectors of implemented projects Banking (15%), Insurance (8%), Industry and services (42%), Public sector (17%), Others (18%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  38. 38. RMIS Panorama 2018 38 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments AMETHYSTE AMETHYSTE 2 rue Pierre Sémard 75009 Paris, France www.amethyste.fr Agnès Gaillard CEO +33 (0)1 40 82 91 59 / +33 (0)6 07 79 79 89 agnes.gaillard@amethyste.fr VENDOR ID CARD Creation date 08/03/1990 Particularities and differentiating factors Global workforce 10 Very internationalized, flexible and structured SMI. Reliable, performant and reactive team having a long experience and a perfect knowledge of the implemented standards. Agile Software Development method, a new version each month allowing us to rapidly implement client feedback as well as new features of the Road Map. RMIS workforce 8 RMIS implementation workforce 4 RMIS R&D workforce 4 Area(s) of presence Asia (South, South-West, Central, East, South East) Europe America (North and South) Africa (North, West and East) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) orKsoft® is a collaborative platform dedicated to industrial activities. orKsoft® uses powerful expert systems that highlights the risk as a driver to manage a plant. orKsoft® allows to build relevant investment strategies while strengthening Safety by a proactive risk management, with a direct impact on operational costs and long-term ROI. Main focus Risk Management Strengths according to the vendor Fully integrated solution with a systemic approach of the risk as a management driver of performance. Easy to deploy in the Cloud or on Premise. Saas mode or classical license mode. Multilinguisme (English, French, Spanish, Chinese) and multi measurement units made of orKsoft an international solution 100% made in France. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 8 0 9 2 0 0 In the last 12 months 2 0 5 2 0 0 Sectors of implemented projects Industry and services (100%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  39. 39. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 39 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments Arengi Arengi 30 boulevard Haussmann 75009 Paris, France arengibox.com Jean-Victor LACAVÉ Operations Manager ArengiBox +33 (0)1 80 05 28 26 contact@arengibox.com VENDOR ID CARD Creation date 01/01/2010 Particularities and differentiating factors Global workforce 20 Arengi, the leading independent consulting group specializing in risk management & governance. We assist all types of organisations defining and implementing risk management processes. Based on the experience of 300+ consulting projects, we have designed our Risk Management Information System - Arengibox. Collaborative, intuitive, user-friendly, allowing you to focus on what truly matters: managing your risks. RMIS workforce 16 RMIS implementation workforce 8 RMIS R&D workforce 16 Area(s) of presence Asia Oceania Europe (East, West and Central) Africa (North and West) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) ArengiBox Main focus Risk Management Strengths according to the vendor ArengiBox is the only RMIS designed and used by risk management / internal control / compliance professionals (access to optimized process, consulting support, industry data bases). ArengiBox leverages on the latest web technologies to provide an innovative and visual interface (dynamic dashboards, integrated facilitation tools, sharing of information between users, etc.) Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 230 10 52 5 2 12 In the last 12 months 60 5 10 2 0 5 Sectors of implemented projects Banking (2%), Insurance (8%), Industry and services (50%), Public sector (30%), Others (10%) Average number of users per solution From 51 to 100 Functional areas coverage* Technical areas coverage*
  40. 40. RMIS Panorama 2018 40 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments CGE Risk Management Solutions B.V. CGE Risk Management Solutions B.V. Vlietweg 17v 2266KA Leidschendam, Netherlands +31881001350 www.cgerisk.com Geert VAN LOOPIK Global Account Manager / Trainer +31881001350 / +31614185081 geert.van.loopik@cgerisk.com VENDOR ID CARD Creation date 20/04/2010 Particularities and differentiating factors Global workforce 25 Our goal is to offer world class risk management software solutions to identify and manage operational, tactical and strategic risks. Across the enterprise, we contribute to less incidents, better insight and knowledge transfer, improved efficiency, higher returns, cost savings, better quality and even a competitive strategic advantage. RMIS workforce 8 RMIS implementation workforce 8 RMIS R&D workforce 5 Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) BowTieXP, AuditXP, IncidentXP and BowTieServer. These barrier based CGE software tools offer you to analyze, manage and communicate your operational/strategic risks and close the risk management Deming circle. Main focus Risk Management Strengths according to the vendor Visualize your complex risks with BowTieXP. Integrated tools IncidentXP and AuditXP help you learn from incidents and monitor barrier performance. Combine all these tools in BowTieServer across the organization: aggregate and present all risk data of your system to the people involved and make sure your barriers are fully operational. Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture Several distinct applications, but with interfaces Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 968 170 219 271 50 287 In the last 12 months 378 66 85 105 19 111 Sectors of implemented projects Banking (1%), Insurance (1%), Industry and services (80%), Public sector (17%), Others (1%) Average number of users per solution From 0 to 5 Functional areas coverage* Technical areas coverage*
  41. 41. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 41 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments Challenge Optimum SA Challenge Optimum SA Plantaporrêts 3 1205 Geneve, Switzerland www.click-n-manage.com David BALME CEO +41 (0)2 27 38 13 11 / +41 (0)7 88 92 68 13 david.balme@optimum.ch VENDOR ID CARD Creation date 11/08/1994 Particularities and differentiating factors Global workforce 10 Click-N-Manage is the perfect tool to describe and optimize any type of corporate operations in full compliance with ISO standards or regulatory requirements.RMIS workforce 5 RMIS implementation workforce 3 RMIS R&D workforce 3 Area(s) of presence Asia (South West, South and East) Europe (West and Central) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) The name of the global SIGR solution is Click-N-Manage consisting of several integrated and complementary modules: Click-N-Doc to describe the operation - Click-N-Check to check the compliance - Click-N-Train to manage skills - Click-N-Secure to manage risks - Click-N-Share to manage the communication around the RMIS Main focus Risk Management Strengths according to the vendor 1- Integrated vision of any vital aspects related to the operation of the company (stakeholders, requirements, objectives, risks, processes, procedures, indicators, assets, employees, training plans, ...) 2- Easy of use (no beforehand training required) 3- Substantial assistance to effectively administer management systems Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 40 0 3 0 0 0 In the last 12 months 10 0 2 0 0 0 Sectors of implemented projects Industry and services (70%), Public sector (30%) Average number of users per solution From 51 to 100 Functional areas coverage* Technical areas coverage*
  42. 42. RMIS Panorama 2018 42 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments Dell Technologies - RSA Dell Technologies - RSA Immeuble River Ouest, 80 Quai Voltaire 95870 Bezons, France +33 (0)1 39 96 30 00 www.rsa.com Marius CHINGARU PreSales +33 (0)7 61 93 50 63 marius.chingaru@rsa.com VENDOR ID CARD Creation date 01/01/1982 Particularities and differentiating factors Global workforce 150 000 Our perspective is “INSPIRE EVERYONE TO OWN RISK”.This means you engage your first, second and third lines of defense into a cohesive approach to identify, assess, decision, treat and monitor risk. RSA Archer is recognized by industry analysts as providing superior risk management solutions. RMIS workforce 800 RMIS implementation workforce 100 RMIS R&D workforce 400 Area(s) of presence Europe Oceania America Africa (North, West, South) Asia (South West and East, South Central, East) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) The value proposition of the ARCHER® platform revolves around the following solutions: Archer® Operational Risk Management, Archer® Audit Management, Archer® Third Party Governance, Archer® IT Risk Management, Archer® Business Resiliency, Archer® Corporate Compliance. Main focus Risk Management Strengths according to the vendor The RSA Archer GRC platform is unique. It offers advanced management capabilities governance, risk and compliance through its collaborative, flexible and unified platform. The ease of configuration by business users and the consolidation of data are very often underlined as differentiating points. Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 300 5 130 750 70 150 In the last 12 months 50 0 0 0 0 0 Sectors of implemented projects Bankin (25%), Insurance (10%), Industry and services (30%), Public sector (10%), Others (25%) Average number of users per solution From 201 to 500 Functional areas coverage* Technical areas coverage*
  43. 43. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 43 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments DELTA RM DELTA RM 6 rue Beauregard 75002 Paris, France www.deltarm.com Antoine CLEMENDOT ERM & SIGR consultant +33 1 40 41 94 25 / +33 6 07 54 85 89 antoine.clemendot@deltarm.com VENDOR ID CARD Creation date 13/06/2013 Particularities and differentiating factors Global workforce 10 Our mission at DELTA RM is to offer to Risk Managers, working for organisations of all sizes and all sectors, a robust and sustainable methodology so as to manage and monitor its corporate and major risks, and to provide pragmatic and user-friendly tools based on new technologies (dashboard, reporting, interactivity, collaborative aspect). RMIS workforce 10 RMIS implementation workforce 5 RMIS R&D workforce 4 Area(s) of presence Western Europe VENDOR’S AVAILABLE SOLUTION(S) Solution(s) Complete risk management application // Risk & Indicators: simply manage your risks and action plan // Incident & Insurance: manage your insurance efficiently // Control: assess your overall level of control // Audit: enhance your transversal vision / / Compliance: diagnose your devices Main focus Risk Management Strengths according to the vendor Our solutions and our approach DELTA RM are a global, pragmatic and sustainable proposal. We deliver tailor-made method and tools as a turnkey solution including ERM consulting, functional flexibility, agile project management, and change management. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 32 1 0 0 0 0 In the last 12 months 8 0 0 0 0 0 Sectors of implemented projects Insurance (5%), Industry and services (95%) Average number of users per solution From 101 to 200 Functional areas coverage* Technical areas coverage*
  44. 44. RMIS Panorama 2018 44 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments EFRONT eFront 2 rue Louis David 75116 Paris, France +33 1 49 96 40 60 ermcrm.efront.com Martin DE BALORRE Product Manager / Pre-Sales +33 1 83 79 85 85 / +33 6 84 52 01 38 mdebalorre@efront.com VENDOR ID CARD Creation date 01/01/1999 Particularities and differentiating factors Global workforce 800 eFront is an international software editor and GRC European leader. With 15 years of experience in this field, an extremely solid financial base, and an innovative R & D, eFront is the partner, expert, which accompanies you in your projects today and tomorrow. RMIS workforce 90 RMIS implementation workforce 43 RMIS R&D workforce 30 Area(s) of presence Asia Europe (West, North and Central) North America Africa (North, Center, South) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) eFront ERM Risk: risk mapping, incident and loss management eFront ERM Compliance: compliance Management eFront ERM Control: self-assessments, permanent control, SOX eFront ERM Audit: planning of resources and missions, execution, reporting, follow-up of recommendations eFront ERM BCP: business continuity eFront ERM Analytics: native dynamic reporting solution Main focus Internal Control - Compliance Strengths according to the vendor eFront ERM is the solution that combines the best market practices with the power of parameterization, enabling rapid and efficient deployment. Its dynamic reporting and data drilldown capabilities, ergonomics and design ensure adoption for all users Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 130 10 0 0 0 0 In the last 12 months 11 1 0 0 0 0 Sectors of implemented projects Banking (25%), Insurance (45%), Industry and services (15%), Public sector (15%) Average number of users per solution From 201 to 500 Functional areas coverage* Technical areas coverage*
  45. 45. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 45 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments ENABLON Enablon 2 Boulevard Georges Clémenceau 92400 Courbevoie, France www.enablon.com Grégory ENARD Product owner / Product Manager +33 (0)1 47 33 64 65 / +33 (0)6 19 30 11 53 gregory.enard@enablon.com VENDOR ID CARD Creation date 01/01/2000 Particularités et éléments différenciants Global workforce 370 Enablon offers the most exhaustive solution on the market, combining applications and content into tailored solutions to enable organizations to manage their risks, ensure conformity and optimize continuous improvement. Enablon has an international footprint with 10 offices around the orld and over 1.000 international clients. RMIS workforce RMIS implementation workforce RMIS R&D workforce Area(s) of presence Asia (North, South East) Oceania Europe America Africa (North, West, Central, South) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) The Enablon platform 8 is a set of complementary software solutions covering the issues of the GRC, the main ones of which are: Risk Management, Event Management, Management of Action Plans, Internal Control, Internal Audit, Compliance and Regulatory Watch , Business Continuity Management, Claims and Insurance Management, Goal and Performance Management ... Main focus Risk Management Strengths according to the vendor Enablon is recognized as a market leader in CRM solutions enabling organizations to manage all their business and operational risks. The completeness of the offer combined with the modularity of the platform and a recognized user experience enables Enablon to support its customers according to their needs. Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture An integrated platform composed of several interconnected Applications and Modules based on the same technological base. Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 270 10 5 110 2 15 In the last 12 months 15 3 2 10 0 3 Sectors of implemented projects Banking (10%), Insurance (5%), Industry and services (70%), Public sector (3%), Others (12%) Average number of users per solution From 501 to 1000 Functional areas coverage* Technical areas coverage*
  46. 46. RMIS Panorama 2018 46 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments GRAS SAVOYE WILLIS TOWERS WATSON GRAS SAVOYE 33-34 Quai de Dion Bouton, CS 70001 92814 Puteaux, France +33 1 41 43 50 00 www.grassavoye.com Christelle NOCCA Responsible SIGR +33 1 41 43 69 86 / +33 6 32 63 72 16 christelle.nocca@grassavoye.com VENDOR ID CARD Creation date 01/01/1907 Particularités et éléments différenciants Global workforce 3 800 Gras Savoye Willis Towers Watson is an international Consulting, Insurance Brokerage, Management and Global Solutions Company serving clients worldwide.RMIS workforce 70 RMIS implementation workforce 15 RMIS R&D workforce 10 Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) UNIVERSE Main focus Insurance Management Strengths according to the vendor Our risk and insurance approach is integrated: it includes the tools, consulting and brokerage aspects. Our work, in synergy with our clients over the long term, allows us to be innovative and to build optimization strategies adapted to the context and the needs of the company. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 30 0 5 5 2 0 In the last 12 months 10 0 2 2 2 0 Sectors of implemented projects Banking (15%), Industry and services (85%) Average number of users per solution From 501 to 1000 Functional areas coverage* Technical areas coverage*
  47. 47. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 47 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments IBM France IBM France 110 boulevard de la Salle F-45760 Boigny-sur-Bionne, France +33 2 38 55 77 77 www.ibm.com Isabelle GILLOT Risk and Compliance Sales +33 1 58 75 21 35 / +33 6 74 40 70 85 isabelle.gillot@fr.ibm.com VENDOR ID CARD Creation date 16/06/1911 Particularités et éléments différenciants Global workforce 380 300 IBM's unparalleled history of innovation and success across all industries and facets of a business. For over 100 years, we have touched every industry, while at the same time delivering unmatched solutions to a company's everyday needs. Significant innovations are in the Cognitive functions with Watson. RMIS workforce 900 RMIS implementation workforce 300 RMIS R&D workforce 200 Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) IBM OpenPages Main focus Risk Management Strengths according to the vendor The IBM OpenPages GRC Platform delivers a modular platform for foundational GRC, enabling businesses to deploy scalable solutions for managing enterprise wide risk and compliance. Designed to increase overall productivity and efficiency, the OpenPages GRC Platform supports agile implementation for rapid time to value Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 225 35 85 354 55 17 In the last 12 months 12 4 8 8 3 0 Sectors of implemented projects Banking (70%), Insurance (20%), Industry and services (5%), Public sector (5%) Average number of users per solution From 501 to 1000 Functional areas coverage* Technical areas coverage*
  48. 48. RMIS Panorama 2018 48 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments Kermobile Solutions Kermobile Solutions 44 rue de Lisbonne 75008 Paris, France +33 (0)1 58 62 52 13 www.kermobile.com Bruno DE TERLINE General manager +33 (0)1 58 62 52 13 / +33 (0)6 09 52 03 87 bruno.deterline@kermobile.com VENDOR ID CARD Creation date 07/10/2015 Particularités et éléments différenciants Global workforce KerClaim, KerPol and KerDys apps optimise the management of insurance claims, insurance policies and incidents. By streamlining and securing the process of claims filing, insurance policies & incidents management in real time, the apps provide key support to business controllers and decision makers, speeding up claims management, and helping them improve insurance costs and customer satisfaction. Last but not least, these apps provide an advanced reporting tool. RMIS workforce RMIS implementation workforce RMIS R&D workforce Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) KerClaim - Real estate claims management module KerPol - Insurance Policy Management Module KerDys - Malfunction Management Module Main focus Management of claims, insurance and malfunctions. Strengths according to the vendor Combining mobile, web and advanced reporting technologies, KerClaim, KerPol and KerDys make an economical solution that is quick to setup and easy to use. Data hosting In the vendor's information system Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 20 0 0 0 0 0 In the last 12 months 15 0 0 0 0 0 Sectors of implemented projects Banking (5%), Insurance (5%), Industry and services (40%), Public sector (40%), Others (10%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  49. 49. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 49 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments KEYWORD SD Keyword SD ZAC de Tournézy, 90 allée Sacha Guitry 34070 Montpellier, France www.keyword.fr Serge CLAUSS Sales Director +33 4 67 07 72 00 / +33 6 03 88 26 81 serge.clauss@keyword.fr VENDOR ID CARD Creation date 04/01/1985 Particularités et éléments différenciants Global workforce 20 Bespoke or Ready-to-use GRC and EFM solutions - Agile customization by non IT staff - Open IT Architecture – High Availability and Performances – Mass Volumes of Data – On Premises, Outsourcing, SaaS Mode – Change Management and Guarantee of Upgrading RMIS workforce 18 RMIS implementation workforce 8 RMIS R&D workforce 7 Area(s) of presence Western Europe Africa (North and West) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) ISIMAN GRC : Governance - Risk Management and Compliance ISIMAN EFM : Fight against fraud and financial loss ISIMAN ISO : ISO 9001 - 14001 - 22001 - 45001 Certification ISIMAN SDI : Documentary Ecosystem for users Main focus Internal Control - Compliance Strengths according to the vendor Bespoke or Ready-to-use GRC Solutions - Agile customization by non IT staff - Open IT Architecture – High Availability and Performances – Mass Volumes of Data – On Premise, Outsourcing & SaaS Modes – Change Management and upgrades Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client. In any case in the customer's country. Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 25 10 0 1 0 0 In the last 12 months 5 3 0 0 0 0 Sectors of implemented projects Banking (35%), Insurance (5%), Industry and services (30%), Public sector (30%) Average number of users per solution From 201 to 500 Functional areas coverage* Technical areas coverage*
  50. 50. RMIS Panorama 2018 50 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments LEGAL SUITE Legal Suite 8 rue de Saint Cloud 92150 Suresnes, France (+33)1 41 38 75 75 www.legal-suite.com Lionel SCHWIRTZ Deputy CEO – Operations (+33) 1 41 38 75 71 / (+33) 6 03 69 97 65 lschwirtz@legal-suite.com VENDOR ID CARD Creation date 03/03/2000 Particularités et éléments différenciants Global workforce 80 Legal Suite, a Septeo Group company, is a leading global provider of Enterprise Legal Technology®. Legal Suite’s software applications address the day-to-day needs of legal departments.RMIS workforce 80 RMIS implementation workforce 35 RMIS R&D workforce 13 Area(s) of presence Western Europe North America North Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) Galexy's multi-modular solution consists of the following modules: - the Contracts module, - the Consulting module, - the Litigation module, - the Companies module, - the Delegations of authority (legal and banking) modules, - the PI modules (trademarks, patents, domain names), - the real estate lease module - the Contract Management module, - the Insurance module, - the E-billing module. Main focus Risk Management Strengths according to the vendor Combining its technological know-how and legal expertise, Legal Suite provides for a wide range of legal management modules, tailored to each area of law. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 455 25 20 100 0 0 In the last 12 months 40 5 10 20 0 0 Sectors of implemented projects Banking (20%), Insurance (10%), Industry and services (35%), Public sector (25%), Others (10%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  51. 51. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 51 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments LexisNexis LexisNexis 141 rue de javel 75015 Paris, France www.lexisnexis.fr Anna KEVORKIAN Editorial Compliance Manager +33 (0)1 45 58 90 00 anna.kevorkian@lexisnexis.fr VENDOR ID CARD Creation date 01/01/1907 Particularités et éléments différenciants Global workforce 35 000 Publisher of legal content and online solutions and software for each legal profession (lawyers, corporate lawyers, accountants, notaries, bailiffs, local authorities).RMIS workforce 3 000 RMIS implementation workforce RMIS R&D workforce Area(s) of presence South East Asia Europe North and South America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) LexisNexis Compliance Assurance Main focus Internal Control - Compliance Strengths according to the vendor Completeness of our contents Data hosting In the vendor's information system Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 15 0 0 0 0 0 In the last 12 months 2 0 0 0 0 0 Sectors of implemented projects Banking (10%), Insurance (90%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*

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