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In partnership with
Information Systems
Commission
RMIS PANORAMA
10th
edition
New! First international edition – Risk Managers & RMIS
TechnicalNotebook2018
RMIS Panorama 2018
2 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
AMRAE wishes to thank the participants who helped produce this document:
François Beaume
VP Risk and Insurance
Bureau Veritas
Board Member and Vice-President of AMRAE’s Information
Systems Commission
Hélène Dubillot
Head of Scientific Coordination
AMRAE
Bertrand Rubio
Senior Manager – GRC Transformation
EY Consulting
AMRAE really want to thanks all of the organization (AGRAQ, Club FrancoRisk, IRM Qatar, FERMA
and PARIMA) that help us to make this new edition of the RMIS Panorama a success:
Association des Gestionnaires de Risques et d'Assurance du Québec
RMIS Panorama 2018
Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 3 / 85
Editorial
A 10th edition full of novelties!
For its tenth edition, the RMIS Panorama capitalize on its fundamentals (a survey among RMIS
vendors to identify and describe existing solutions, supplemented by a Risk Managers survey to
capture their vision of the RMIS market), while renewing itself in depth.
Indeed, the 2018 RMIS Panorama still offers a market analysis, alternative views, description of
Risk Managers needs and RMIS Vendors offer as well as detailed datasheets by RMIS vendors, but
is this year enriched by:
- The internationalization of the Risk Managers survey, this year with 325 respondents
from over 30 countries. This progress was made possible thanks to partnerships with
AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA who relayed the survey to
their members,
- RMIS users testimonials,
- An expert opinion.
These evolutions empowers the analysis, clarify the perspective of the Risk Managers' vision in
relation to the RMIS market offer and make it possible to capture and understand its evolutions.
The RMIS Panorama, a reference base common to all, is therefore evolving while remaining a tool
facilitating exchanges between Risk Managers and vendors offering a Risk and/or Insurance offer.
By offering Risk Managers up-to-date keys to understanding this market, the Panorama aims to
assist or reinsure them in their choices for acquiring or developing a RMIS. That is its primary
vocation. By providing vendors with additional insights into user needs and feedback, the RMIS
Panorama also contributes to the evolution of the market and offers.
This year again, we would like to thank the growing number of vendors and Risk Managers who
participated in these surveys as well as the partner associations who relayed our requests to their
members for the first year. On this basis, regional analyses will be carried out to provide more
specific insights.
AMRAE would also like to thank its partner EY, more particularly Bertrand Rubio, for his continuous
involvement, necessary to enrich and perpetuate this publication.
This technical notebook is, as every year, available for free download for all on the AMRAE website
(www.amrae.fr) in French and English.
Happy reading to all!
François Beaume, President of AMRAE’s Information Systems Commission
RMIS Panorama 2018
4 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Contents
Editorial 3
Executive Summary 6
Reasons for developing a RMIS Panorama 7
The RMIS, a fundamental tool dedicated to Risk Management..................................................... 7
Main objectives of a RMIS Panorama........................................................................................... 7
A survey conducted among Risk Managers .................................................................................. 8
A survey conducted among software vendors (RMIS) ................................................................. 9
Panel of respondents ................................................................................................................... 9
Analysis of the respondents panel ............................................................................................. 11
Editors’ geographical presence .................................................................................................. 12
RMIS market analysis 14
Which are the trends for the RMIS market?............................................................................... 14
Which are the sectors, and how many users? ............................................................................ 14
Why implementing a RMIS?....................................................................................................... 15
Which organization to select a RMIS?........................................................................................ 16
Which criteria to select a RMIS? ................................................................................................ 18
Which forecasted trends for the RMIS? ..................................................................................... 19
SAAS offers by RMIS vendors .................................................................................................... 20
RMIS access for external actors................................................................................................. 20
RMIS Panorama 2018 results summary 21
Survey approach for vendors ..................................................................................................... 21
2018 global results by functional and technical areas ............................................................... 22
Stated coverage in 2018 by functional areas ............................................................................. 26
Stated coverage in 2018 by technical areas............................................................................... 29
Risk Managers’ Testimonials...................................................................................................... 31
How to manage a selection of tools: Expert’s advices................................................................ 34
RMIS Panorama 2018
Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 5 / 85
Detailed datasheets by vendor 35
1-One...............................................................................................................................36
ACL ..................................................................................................................................37
AMETHYSTE .....................................................................................................................38
Arengi..............................................................................................................................39
CGE Risk Management Solutions B.V................................................................................40
Challenge Optimum SA ....................................................................................................41
Dell Technologies - RSA ...................................................................................................42
DELTA RM ........................................................................................................................43
EFRONT............................................................................................................................44
ENABLON .........................................................................................................................45
GRAS SAVOYE WILLIS TOWERS WATSON ........................................................................46
IBM France ......................................................................................................................47
Kermobile Solutions.........................................................................................................48
KEYWORD SD...................................................................................................................49
LEGAL SUITE....................................................................................................................50
LexisNexis .......................................................................................................................51
LogicManager ..................................................................................................................52
MAAT ...............................................................................................................................53
Marsh ClearSight..............................................................................................................54
MEGA International .........................................................................................................55
MetricStream ...................................................................................................................56
Nasdaq BWise..................................................................................................................57
NOVASECUR.....................................................................................................................58
NTT DATA Figtree Systems Europe Limited ......................................................................59
Optimiso Group SA...........................................................................................................60
Oxial ................................................................................................................................61
ProcessGene ....................................................................................................................62
Riskeeper AG ...................................................................................................................63
ROK Solution....................................................................................................................64
RVR Parad - Groupe Devoteam ........................................................................................65
SAP ..................................................................................................................................66
Schleupen AG...................................................................................................................67
SecondFloor BV................................................................................................................68
ServiceNow......................................................................................................................69
SIACI SAINT HONORE......................................................................................................70
SIDETRADE ......................................................................................................................71
SOFTWARE AG .................................................................................................................72
Sword Active Risk ............................................................................................................73
TeamMate – Wolters Kluwer ............................................................................................74
THEOREME .......................................................................................................................75
Thomson Reuters Risk and Compliance ...........................................................................76
VENTIV - WEBRISK ..........................................................................................................77
VENTIV TECHNOLOGY ......................................................................................................78
Xactium ...........................................................................................................................79
Appendices 80
Appendix 1: Description of functional and technical areas.........................................................80
Functional areas ........................................................................................................................80
Appendix 2: Consultation/response results ...............................................................................82
Panorama SIGR 2018
6 / 85 Panorama SIGR 2017 – Copyright © 2017 AMRAE, in partnership with EY
Executive Summary
As in previous editions, the Panorama consists of a market analysis based on responses from Risk Managers
& RMIS vendors, and 44 vendor identity cards (datasheets).
New in this 2018 RMIS Panorama:
 Risk Managers survey is international(*) (325 respondents from more than 30 countries), thanks
to our partners AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA who circulated the survey to
their members across the world.
 RMIS users testimonials,
 An expert opinion on how to structure an approach to select a RMIS,
 A new axis “Mobility” in detailed vendor datasheets.
Chinese portrait of RMIS “typical” buyer:
2018 trends and observations:
 RMIS market is still growing and is targeting international groups from all sizes.
 RMIS projects are more transversal (Risk Management, Audit, Internal Control,
Insurances…) and clients budgets increased accordingly.
 Main benefits identified by Risk Managers are related to efficiency gains (data consolidation) and
analysis capabilities. RMIS also foster information sharing and better alignment across departments.
 Despite the acceleration of SAAS offers by vendors, the majority of Risk Managers opts for traditional
models (licenses acquisition, on premise hosting)
 Average satisfaction level by Risk Managers on RMIS is rising (technical & functional axis), which
underlines the product improvements by the vendors
 According to Risk Managers, criteria to monitor while selecting a tool are the ability to interface the
tool with other information systems, the user friendliness and the reporting capabilities.
(*) 2017 Risk Managers survey was mainly focused on French Risk Managers with limited number of
out-of-France respondents.
2018 respondents to Risk Managers survey are mainly located out-of-France.
Despite this change in panel constitution, we noticed that 2017 trends are similar to 2018 trends for French
Risk managers. This is also the case for out-of-France Risk Managers: 2017 and 2018 trends are mostly
aligned. For these reasons, and in order to present clearly our results and analysis, we decided to not
differentiate France and out-of-France population in our restitutions.
RMIS Panorama 2018
Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 7 / 85
Reasons for developing a RMIS Panorama
The RMIS, a fundamental tool dedicated to Risk Management
The Risk Management function is first and
foremost a function that is strongly linked to
collecting, analyzing, summarizing and reporting
data that could be sometimes heterogeneous.
Identifying risks and collecting incidents as early
as possible after their occurrence, both
geographically and in time, and their evaluation
to ensure effective decision making requires the
management of data flows in the most relevant
possible way.
This is precisely the purpose of a Risk
Management Information System (RMIS), which
aims at sorting through often plentiful data
before reporting it to the Risk Manager in a
suitable format. This type of tool is therefore not
only an analysis and operational tool, but also a
tool for communicating and sharing results.
RMIS are designed to provide a management
tool for every Risk Management actor:
Top Management can have a consolidated
view of entailed risks and actions in progress.
Managers (Risk Owners) in charge of
handling a set of risks have this same view and
can use it to manage actions within their area of
coverage.
The Risk Manager can coordinate all risk
management related actions, from identification
to treatment, and implement more specific
measures (e.g. related to managing loss claims
and insurance policies).
Internal partners (audit, internal control,
QHSE, …).
Potential external partners (brokers,
consulting firms …).
Main objectives of a RMIS Panorama
Since 2008, AMRAE has been carrying out a
survey on a yearly basis, listing vendors of Risk
Management Information Systems (RMIS) and
solutions available on the market.
This international panorama is conducted with 2
populations:
 RMIS vendors, to qualify their
functional and technical scope.
 Risk Managers to qualify their stakes,
needs and feedbacks using RMIS.
The Panorama combine those 2 analysis to
provide insights to Risk Management actors who
seek information on RMIS. Ii answers in
particular:
 What are my needs?
 Will the existing solutions meet my
needs? To what extend?
 Should I use a single specialized module
or an end-to-end solution?
 Which are the selection criteria to
consider during my call for tender?
With a view to avoiding potential conflict of
interest and meeting the most stringent ethical
standards, this work was carried out, from the
beginning, based on three core tenets:
– Neutrality: the Panorama does not
make any value judgments on vendors
and their solutions, nor does it
recommend their purchase. It is intended
simply to provide a framework to present
the tools and main functionalities
available on the market.
– Objectivity: questions cover the
features offered by each solution, and are
therefore mainly technical and factual.
– Job orientation: questions and analysis
are directly related to the specific
functions and needs of Risk Managers.
RMIS Panorama 2018
8 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
A survey conducted among Risk Managers
According to the last « Risk Manager
Barometer » published in 2017 on the
website of AMRAE1
, only 40% of Risk
Managers report using a RMIS.
To analyze this proportion and better perceive
the trends and market expectations, we have
enriched our analysis with a survey dedicated
to Risk Managers across all sectors.
Thanks to the support of our partners
(AGRAQ, Club FrancoRisk, IRM Qatar, FERMA
and PARIMA) we gathered and analyzed 325
Risk Managers responses (compared to 60
respondent in 2017).
We captured:
 Expectations of respondents on a RMIS,
 Key elements of decision during a tool
selection process,
 Satisfaction levels seen following the
RMIS implementation.
Mid-cap companies represent 33% of respondents, and large companies represent 67%.
All sectors are represented with a good balance (Industry, Banking, Insurance, Retail, Public sector,
Telecom …).
In addition to the traditional responsibilities
of a Risk Manager (Global Risk
Management, Insurance), we note a
significant proportion of the following:
Internal Control (18%), Compliance
(17%) and Internal Audit (10%).
Data coming from the “Risk
Managers” survey are
highlighted with this logo:
1
“Risk Manager Barometer” 2017 available
RMIS Panorama 2018
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A survey conducted among software vendors (RMIS)
As every year, we have updated our RMIS
questionnaire (150 questions) to take into
account RMIS and risk management trends.
We also added this year a new technical axis
which is key for a RMIS deployment: Mobility.
It reflects the tool capability to be adapted to
mobiles, tablets,
This year, after a review of market actors, a
list of 92 vendors was set up, including
vendors consulted last years as well as new
market players. These vendors were then
directly contacted by AMRAE and invited to
participate in an online survey questionnaire
(available in English and French) published by
the end of 2017 for over a month.
This questionnaire allowed vendors to present
their company and describe the complete
technical and business features of RMIS
solutions.
Questionnaires mainly completed were
considered.
Panel of respondents
For the 2018 edition, this panorama is composed of a panel of
44 respondents among consulted vendors.
6 new respondents have participated in this edition.
We note that in 2017 Ventiv bought WebRisk previously held by Effisoft.
This merger have been effective after the beginning of our survey.
So we kept 2 detailed datasheets (Ventiv WebRisk and Ventiv Technology).
RMIS Panorama 2018
10 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Outgoing respondent
New respondent
Legend:
RMIS Panorama 2018
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Analysis of the respondents panel
Vendors’ workforce dedicated to RMIS (36/44*)
* Data (regarding RMIS workforce) were not provided by the 8 following vendors: RVR Parad
– Devoteam, Enablon, SAP, Software AG, Kermobile Solutions, LogicManager, Optimiso,
ProcessGene.
RMIS Panorama 2018
12 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Editors’ geographical presence
This map shows the presence (commercial and implementation services delivery) of RMIS Vendors
depending on the region of the world:
Part of the World Covered by :
North and Central Asia
AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies
– RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM
France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd,
MetricStream, Nasdaq BWise, ProcessGene, Riskeeper AG, SAP, ServiceNow,
SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson
Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY.
South and West Asia
AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge
Optimum SA, Dell Technologies – RSA, EFRONT, GRAS SAVOYE WILLIS
TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc.,
Marsh ClearSight Ltd, MetricStream, Nasdaq BWise, ProcessGene, Riskeeper
AG, SAP, Schleupen AG, ServiceNow, , SOFTWARE AG, Sword Active Risk,
TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV
– WEBRISK, VENTIV TECHNOLOGY, Xactium.
South East Asia
ACL Services Ltd., AMETHYSTE, Arengi, CGE Risk Management Solutions B.V.,
Challenge Optimum SA, Dell Technologies – RSA, EFRONT, ENABLON, GRAS
SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions,
LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq
Bwise, NTT DATA, ProcessGene, Riskeeper AG, SAP, ServiceNow, SIDETRADE,
SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson
Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY.
Oceania
Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA,
EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France,
Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MEGA
International, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene,
Riskeeper AG, SAP, ServiceNow, SOFTWARE AG, Sword Active Risk, TeamMate
– Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK,
VENTIV TECHNOLOGY.
Northern Europe
AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA,
EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France,
Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd,
MetricStream, Nasdaq Bwise, NOVASECUR, NTT DATA, ProcessGene,
Riskeeper AG, RVR Parad - Groupe Devoteam, SAP, SecondFloor BV,
ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword
Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and
Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY, Xactium.
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 13 / 85
Part of the World Covered by :
Western Europe
1-One, ACL Services Ltd., AMETHYSTE, Arengi, CGE Risk Management
Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, DELTA RM,
EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France,
Kermobile Solutions, KEYWORD SD, LEGAL SUITE, LexisNexis, LogicManager,
Inc., MAAT, Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq
Bwise, NOVASECUR, NTT DATA Figtree Systems, Europe Limited, Optimiso
Group SA, Oxial, ProcessGene, Riskeeper AG , ROK Solution, RVR Parad -
Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI
SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate –
Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK ,
VENTIV TECHNOLOGY,Xactium, 1-One.
Central Europe
AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge
Optimum SA, Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE
WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis,
LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT
DATA, Oxial, ProcessGene, Riskeeper AG , ROK Solution, RVR Parad - Groupe
Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT
HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate –
Wolters Kluwer, THEOREME, Thomson Reuters Risk and Compliance, VENTIV
- WEBRISK , VENTIV TECHNOLOGY.
Eastern Europe
AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies
– RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France,
Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd,
MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, RVR Parad - Groupe
Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT
HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate –
Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK ,
VENTIV TECHNOLOGY.
North America
ACL Services Ltd., AMETHYSTE, CGE Risk Management Solutions B.V., Dell
Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS
WATSON, IBM France, Kermobile Solutions, LEGAL SUITE, LexisNexis,
LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream,
Nasdaq Bwise, NTT DATA, Optimiso Group SA, ProcessGene, ROK Solution,
RVR Parad - Groupe Devoteam, SAP, ServiceNow, SIDETRADE, SOFTWARE
AG, TeamMate – Wolters Kluwer, , Thomson Reuters Risk and Compliance,
VENTIV - WEBRISK , VENTIV TECHNOLOGY, Xactium.
Central and South
America
AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA,
ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile
Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA
International, MetricStream, Nasdaq Bwise, ProcessGene, SAP, ServiceNow,
SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and
Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY.
North Africa
AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies
– RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM
France, Kermobile Solutions, KEYWORD SD, LEGAL SUITE, LexisNexis,
LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream,
Nasdaq Bwise, Optimiso Group SA, Oxial, ProcessGene, RVR Parad - Groupe
Devoteam, SAP, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate –
Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV
TECHNOLOGY.
West Africa
AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies
– RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France,
Kermobile Solutions, KEYWORD SD, LexisNexis, LogicManager, Inc., Marsh
ClearSight Ltd, MetricStream, Nasdaq Bwise, Oxial, ProcessGene, SAP,
SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and
Compliance, VENTIV – WEBRISK.
Central, South and
East Africa
AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA,
EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France,
Kermobile Solutions, LexisNexis, LogicManager, Marsh ClearSight Ltd,
MetricStream, Nasdaq Bwise, ProcessGene, SAP, ServiceNow, SOFTWARE AG,
TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, Xactium.
RMIS Panorama 2018
14 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
RMIS market analysis
This chapter provides a vision of the RMIS market, as perceived by respondents.
Which are the trends for the RMIS market?
The RMIS market is increasing compared to 2017
Which are the sectors, and how many users?
The average number of users is concentrated between 50 and 200 users
The market’s dynamism affects
all size of companies:
International companies remain the main
byers:
40%
50-200
users
33%
<50 users
27%
>200 users
65%
Of respondents
perceive more
call for tenders
2/3
Of large
companies
1/3
Of small or
medium
companies
60%
International
companies
(+10%)
40%
National or
local
companies
RMIS Panorama 2018
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Why implementing a RMIS?
2018 Feedbacks corroborate the main following benefits:
RMIS Panorama 2018
16 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Which organization to select a RMIS?
An increasingly transversal RMIS approach within companies
For most of the respondents, RMIS RFP
(Requests For Proposals) concern more
frequently several departments of the
company in a coordinated approach (+22
points compared to last year).
This confirms the trend already observed in
previous editions, consisting of converging
risk management systems to make them
more effective and cross-functional.
A great majority (95%) of
responding Risk Managers
confirms this trend and
estimates that one RMIS
should cover several
functional domains.
Expected RMIS budget
The great majority of
responding Risk Managers
(89%) wishes to invest less
than 300k€ in the acquisition
and implementation of a RMIS.
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Head of Risk Management, Internal Audit and Internal Control are still at the origin of RMIS RFP.
RMIS projects are more and more cross-functional. Head of IT, Managing Director, CFO and
General Secretary are more often considered as decision makers to implement a RMIS.
The average budget to
implement a RMIS has
increased compared to
2017.
We found for the very first time budgets
above 1 million euros (year 1).
RMIS Panorama 2018
18 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Which criteria to select a RMIS?
2018 Feedbacks
corroborate the main
following criteria:
Which satisfaction feedbacks on those selection criteria?
Satisfaction level of Risk Managers with their RMIS significantly increased
from 64% in 2017 to 73% in 2018.
However a significant proportion of Risk Managers demonstrated their dissatisfaction
on the following criteria: Interfaces with other IS (46%), Easy to use (40%) and
Reporting capabilities (39%) which represent substantial criteria to select a RMIS.
We also note 85% of satisfaction on criteria related to functional coverage of RMIS (+5%
compared to 2017).
RMIS Panorama 2018
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Which forecasted trends for the RMIS?
More than 10% of respondents said they wish to integrate their RMIS with continuous
monitoring solutions or reporting tools.
Like in 2017, a strong majority of responding vendors said that they already integrate
their solutions with:
 Business Intelligence platforms
 Analytics
 Continuous business control monitoring
Tools or applications are (or will eventually be) integrated preferably within the RMIS,
in particular:
 Internal control - Compliance
 Analytics
 Audit
 Reporting including Business intelligence
 Business process modeling
The trend of business applications more favorably be integrated within the solution is
new compared to last year which were much considered via interfaces.
RMIS Panorama 2018
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SAAS offers by RMIS vendors
Licenses acquisition is the most common option to finance RMIS acquisition
Data mainly hosted into client’s infrastructure
There is no clear trend about hosting solution for RMIS but it appeared Risk Managers prefer client’s
infrastructure as an hosting solution (+4 points compared to 2017).
RMIS access for external actors
A majority of
responding Risk
Managers do not
consider opening
their RMIS to
external actors
as relevant.
The overall message is a
reluctance to open access
to the system, for reasons of
confidentiality or relevance.
Nevertheless, for 1/3 of them it
could be relevant to open their
RMIS to Experts and External
Auditors.
RMIS Panorama 2018
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RMIS Panorama 2018 results summary
Survey approach for vendors
Concerning the vendor’s questionnaire, multiple-choice questions were often proposed in order to
provide simple options to the vendors and improve the analysis on a standardized basis.
Each of the standardized responses was assigned a certain scoring as per the following scale,
identical to that used in previous editions:
COVERAGE SCORE DESCRIPTION
Feature not covered 0 Feature not implemented in the solution
Feature can be covered
with ad hoc
development
1
No existing standard, but can be developed with ad hoc
development by a specialist (depending on aspects:
vendor, integrator or client IT Department)
Feature covered, but
limited to a standard
behavior
2
Using the existing standard, but not
editable/configurable, either by the vendor, the
integrator, the business user or the client IT Department
Feature covered by
technical customization
3
Customization of the standard solution, that can only be
performed by a technical expert of the solution (for
instance: people from vendor, integrator, or from client IT
Department, previously trained to technical solution
administration)
Feature covered by
business user
customization
4
Customization of the standard solution, that can be
performed by a business user, independently from the
client IT Department and from vendor or integrator (possibly
after a nontechnical functional administration training)
This scoring scale allowed an objective analysis of responses in order to obtain individual and global
conclusions. These results were then analyzed in the light of the comments and feedback provided
by vendors, to reflect the characteristics of their products as accurately as possible.
Finally, we would like to point out that, as in previous editions, the analysis carried out was
based on vendor statements only.
In line with our core tenets mentioned above, no tests or interviews were conducted in order to
avoid any judgment whatsoever from the team who elaborates the panorama.
Two levels of synthesis has been held from the beginning of the Panorama:
 Global synthesis, pursue restoring the main respondent characteristics.
 Individual feedback
RMIS Panorama 2018
22 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
2018 global results by functional and technical areas
The following chart shows aggregated vendor responses on the functional and technical areas and
provides a comparison with the results achieved in the previous edition.
Functional areas (base on editors’ self-assessment)
Note that:
 The calculation approach only consider (for each module/functional area) vendors which have
the module. So vendors who do not have the module do not impact the average rating.
 The general shape of the 2018 curve remains substantially the same as last year, despite
the evolution of the respondents’ panel.
 The other functional areas are covered on average at 82% by all of the respondents. On a
like-for-like basis, this coverage has increased by 2 points compared to the previous edition.
 A room for improvement remains on the areas related to cybersecurity and analytics.
 Area Insurance increased by 18 points.
 Moreover, area Cybersecurity are down by 14 points compared to the previous edition.
The description of functional areas is available in Appendix 1.
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 23 / 85
Functional areas (based on Risk Managers survey)
The average satisfaction level has increased compared to 2017. The vast majority of modules
(except Competitive intelligence and Analytics) meet expectations of ¾ of responding Risk
Managers.
RMIS Panorama 2018
24 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Functional needs of Risk Managers
Risk Mapping (90%),
Incidents/Losses (85%), Risk
Management (84%) and Action
plans (82%) remain the most
awaited functional areas.
Expectation for the following area are still
high: Crisis Management/BCP and
compliance.
Expectations for the following areas remain
low (50-60%): Competitive intelligence,
Governance and Quality.
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 25 / 85
Technical areas (Editors’ self-assessment)
Note that:
 The general shape of the 2018 curve remains substantially the same as last year
 Most functional areas are covered on average at 83% by all of the respondents, which
represents an improvement compared to previous editions of the Panorama (+5%).
 The area « Currencies » is still the least well covered but increased by 11 points from 2017
to 2018 and reach 71% this year.
 The area « Mobility » has been integrated for the first time in this 2018 edition: It covers
RMIS capacities to adapt itself to mobile devices (smartphones, touch pads …)
The description of functional areas is available in Appendix 1.
RMIS Panorama 2018
26 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Stated coverage in 2018 by functional areas
INSURANCE MANAGEMENT INCIDENTS / LOSSES
CRISIS MANAGEMENT/ BCP RISK MANAGEMENT
RISK MAPPING GOVERNANCE
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 27 / 85
INTERNAL CONTROL COMPLIANCE
ACTION MANAGEMENT INTERNAL AUDIT
QUALITY MANAGEMENT COMPETITIVE INTELLIGENCE
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Analytics
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
RMIS Panorama 2018
28 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
ANALYTICS
CYBERSECURITY
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 29 / 85
Stated coverage in 2018 by technical areas
ACCESS MANAGEMENT TECHNICAL ARCHITECTURE
CURRENCIES DOCUMENTATION
EXPORT IMPORT
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
ACL Services Ltd.
AMETHYSTEArengi
CGE Risk Management…
Challenge Optimum SA
Dell Technologies - RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE WILLIS…
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager, Inc.
MAAT
Marsh ClearSight Ltd
MEGA International
MetricStream
Nasdaq BWise
NOVASECURNTT DATA Figtree Systems…Optimiso Group SAOxial
ProcessGene
Riskeeper AG
ROK Solution
RVR Parad - Groupe…
SAP
Schleupen AG
SecondFloor BV
ServiceNow
SIACI SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate – Wolters Kluwer
THEOREME
Thomson Reuters Risk and…
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium1-One
Export de données
RMIS Panorama 2018
30 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
LANGUAGES ORGANIZATION
CUSTOMIZATION REPORTING
WORKFLOWS MOBILITY
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AMETHYSTE
Arengi
CGE Risk Management
Challenge Optimum
Dell RSA
DELTA RM
EFRONT
ENABLON
GRAS SAVOYE
IBM France
Kermobile Solutions
KEYWORD SD
LEGAL SUITE
LexisNexis
LogicManager
MAAT
Marsh ClearSight
MEGA International
MetricStream
Nasdaq BWise
NOVASECUR
NTT DATA
Optimiso
Oxial
ProcessGene
Riskeeper
ROK Solution
RVR Parad
Groupe Devoteam
SAP
Schleupen
SecondFloor BV
ServiceNow
SIACI
SAINT HONORE
SIDETRADE
SOFTWARE AG
Sword Active Risk
TeamMate
THEOREME
Thomson Reuters
VENTIV - WEBRISK
VENTIV TECHNOLOGY
Xactium
1-One ACL
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 31 / 85
Risk Managers’ Testimonials
For the very first time we collected Risk Managers’ Testimonials you can read below:
“To meet the regulatory requirements of Solvency 2 (Pillar
1, Pillar 2 and Pillar 3), the Group PREVIEW implements
Enterprise Risk Management. In this context, the Prévoir
Group uses a methodological reference system defining the
principles, methods and tools of this approach. The process
risk update is performed by a network of Process and
Internal Control correspondents, which enables risk
mapping to be developed and communicated to
governance bodies.
The PRÉVOIR Group has a tool that facilitates the
monitoring of its overall risk management system, which
includes risk mapping, incident monitoring, the permanent
control plan and action plans.
We were sensitive to its functionalities, its reporting capabilities and the efficiency of the project
team that allowed to implement the application in four months”
Sabine DESANTOINE,
Insurable Risk Manager
BeLux, ING Belgium.
“ING Belgium has been using a RMIS program for
the last ten years and this has allowed us to have a
better view on insurance contracts but above all on
the management and monitoring of claims of all
types. Reporting is facilitated by having a complete
and up-to-date database on which our company can
base itself in real life time.”
“We wanted to deploy a simple and intuitive software solution.
The solution we have chosen perfectly met our criteria. The first
feedback from our users is positive. They particularly note the
modern ergonomics and the ease of use of the tool. In addition
to solution capabilities, we also appreciated the proximity and
responsiveness of the team that accompanied and advised us
in the implementation of this one”
Jean-Luc Fournier, Head of
Quality and Internal Control,
PREVOIR Group
Engin Coskun, Deputy
Director of Operational Risks,
Permanent Control and
Compliance, Crédit Immobilier
de France.
RMIS Panorama 2018
32 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
Solvency 2 regulation was clearly one of the major factors
[in our governance and risk management approach]. Apart
from the quantitative solvency requirements, Pillar 2
requires consistency in terms of risk and data governance.
This qualitative aspect is reflected in the formalization of our
business processes, the mapping and evaluation of risks,
and the implementation of our internal audit as well as our internal control. Another important
factor is the strong growth MFA has experienced necessitating a bold strategy built from analysis
and dashboards that indicate how the business operations are functioning. Indeed, we are both
totally convinced that efficient decision-making cannot be based on financial analysis alone.
Operational governance is essential for optimizing the organization’s operational efficiency and
for increasing its performance. We chose our solution provider because their software solutions
sit on the same repository be it for organization modeling, governance or risk and compliance
(GRC). They are built on an integrated platform that uses a unique repository. In addition, it
can cater for the progressive implementation of solutions; risk, internal audit, and internal
control, which was also an important factor when deciding on which company to choose. Lastly,
we have really appreciated the level and quality of the human interaction we experience with
their professionals and their ready availability. Indeed, our working relationship with our solution
provider goes back 20 years when our IT department first worked with them on data modeling
In 2006, the LDZ group wanted to set up a Risk Management
unit in charge of claims management, prevention, insurance
and reinsurance captive. The need for a common platform for
reporting and claims management was immediately
identified. The criteria of independence regarding brokers and
/ or insurers, flexibility, scalability, cost, have been set. In
2008, a RMIS is selected to meet these needs. The basic
modules retained were; Property, Loss, Police and Incident
Reporting online (internet, interactive questionnaire with
attachments).
A recovery of the claims history has been loaded (since 2000).
190 Users with different profiles: store, head of office and group, brokers and insurers. This first
step made it possible in 2009 to have a perfect understanding of the Group's claims experience
and to immediately take corrective actions and reposition our expectations towards insurers and
reinsurers in terms of deductibles, intervention ceilings and hedging.
The online update module of our 1,600 sites by the stores or at the headquarters has reduced by
3 months the time required to know the exact insurance values. In 2010, an extension of the
Police module (Prime) allowed the assignment of insurance costs to each site.
Thanks to this application, the cost transparency has been improved internally and the calculation
of the S/P possible at all levels of the company for each policy. This gives us a real strong
argument in the renewal negotiations. In 2013, a risk mapping module completed the system as
well as access to a detailed database for broader reporting.
Finally in 2016 the site's design has move towards more modernity and conviviality. This tool
gives the RM the keys to the efficient exercise of its mission both internally and externally.
Oktay ENGINTALAY,
Risk director within MFA
Norbert Dietkiewicz, Risk
management & Insurance,
Louis Delhaize Sa
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 33 / 85
In 2015, Gemalto decided to switch from a silo approach to
risk mapping and control to an integrated approach
supported by a unique risk management tool including the
follow up of action plans on risk, control and audit with 600
active users.
Beyond the classic benefits from an integrated risk management solution (consolidating data,
historical data management, reports), the tool may foster synergies between functions (e.g within
Gemalto : IC, ERM and IA) if they share their respective approaches and identify the key concepts
on which they have to align themselves (organizational structure, key risks, analysis axis, ...)
Implementing synergies requires a true collaborative approach, which has to take into account
the expectations and the constraints of all stakeholders (project team, ERM and IC experts, users,
IT department, and software vendor).
3 key success factors :
 A project team (1 administrator + ERM, IC and IT experts) which monitors the definition
of the specifications based on the change in the ERM and IC methodologies and the
needs for ergonomics collected from the users;
 A partnership with the vendor to integrate these demands into his standard roadmap;
 A prioritization of the specific requests to align them in the budgetary constraints.
Our main expectations to our software vendor? Flexibility, professionalism, reporting capabilities,
continuous improvement based on experience feedback of the customers collected through an
active User Club.
The purpose is to help the risk manager to have “his/her risk management tool” embedded
in the whole company and not hold in a few experts' hands.
« First of all, implementing a RMIS means harmonize
business processes and group entities’ controls. RMIS
enables the consolidation of assessments.
RMIS promotes the coordination and the mutualization of a
common risk universe between Internal control, Risk management and Audit.
Furthermore, the use of RMIS strengthen the traceability and the preservation of evidence. Both
subjects at the heart of current compliance procedures. »
Sophie Mauvieux - Corporate
Risk & Internal Control Director
within Gemalto
Sylvie Mallet, Risk
Management and Internal Audit
Manager, Bouygues Telecom
RMIS Panorama 2018
34 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
How to manage a selection of tools: Expert’s advices
The preparation and animation of the RMIS selection
process is a key phase to choose the right partner and
give the right impetus to the project. It is generally
structured around the following steps and activities:
1) Business case / opportunity study :
Framework of objectives and global scope
(organizational and functional), identification of
expected benefits (qualitative and quantitative), team
to be mobilized and project’s governance, external
assistance requirements, budget estimate.
2) Market qualification:
Identification of the key market players, attend standard demonstrations, refined budget.
3) Call for tenders:
Preparation of tender’s documentation (including in particular the functional and technical
specifications, expected services, response grids, demonstration scenarios ...), call for tender
animation, roadshows, analysis of offers, negotiation, contractualization.
We can highlight the following key success factors :
 Think Big...
Identify short-term needs, but consider your long-term target. Do not let your project be
restricted by a silo approach, consider the opportunity to integrate several domains (risks,
insurance, audit, process modelling, etc.). You will work with the tool for several years, it
could be an important vector of strengthening a coherent and shared vision of risk
management.
 ... Start Small
Avoid the "Big Bang" approach, start the deployment of the tool by a functional scope
limited and controlled, then extend it year after year. The market's RMIS are flexible and
allow progressive settings.
 The sponsor plays a key role in promoting the initiative and ambition of the project.
 The project team frequently includes a "group [of future] users" who can participate in
certain key stages of the selection process (review of the specifications, participation in
vendors demonstrations) and implementation. Secure the team's availability over the
entire period!
 During selection process, provide demonstration scenarios to candidates to frame the
sessions. A "Proof Of Concept" (POC) can also be arranged to test the solutions over
several days.
 Adapting the RMIS to your methodology is important, deviating too much from its
standard brings a risk of stability and durability.
Bertrand Rubio,
Senior Manager,
Risk Transformation, EY Consulting.
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 35 / 85
Detailed datasheets by vendor
The responses provided by each vendor are summarized on a datasheet presented as follows:
RMIS Vendor
RMIS Vendor
25 rue Cartier
75004 Paris, France
www.vendor-RMIS.com
John SNOW
Commercial Director
+33 (0)1 83 83 83 83
John.Snow@vendor-RMIS.com
VENDOR COMPANY ID CARD
Founded in 2006 Vendor statement of its own particularities and differentiating factors *
Global workforce 300
A specialized vendor on some specific risk categories (Professional Risk Assessment)
RMIS workforce
RMIS
implementation
workforce
8
RMIS R&D
workforce
Area(s) of
presence
Asia
Oceania
Europe
America
Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s) * RMIS Vendor
Main focus* A standard tool with configurations (labels, forms, workflows, ...)
Strengths
according to the
vendor *
Complete and modular software for risk
management.
Data hosting
In the client’s IS
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In South
America
In Oceania
Total 10 12 12 10 10 40
In the last 12
months
2 1 5 3 1
20
Sectors of
implemented
projects
Banking (5%), Insurance (20%), Industry and
services (30%), Public sector (45%)
Average number of users
per solution
From 101 to
200
Functional areas coverage* Technical areas coverage*
(*) The results calculated on these charts are based on vendors’ self-assessments
Notes :
When the vendor did not answer some questions needed to fill in specific entries of its form,
or when answers were not usable, corresponding entries have been leaved as blank box.
*: indicate that not all descriptive answers given by editor were translated and will remain in the
language the editor typed them into the survey.
Possibility of
data hosting
Stated coverage of
technical areas
Stated coverage of
functional areas Disclaimer
Kind and
dominant(s) of
the solution
Staffing, scope
of intervention
Vendor contact information
Strengths
(according to
the vendor)
Sectors of the
implemented
projects
Number of
implementation
projects
Particularities
, differentia-
ting factors
Average user
per solution
Contact person within
the vendor
Vendor logo
Presence:
Commercial
or
implementa-
tion services
RMIS Panorama 2018
36 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
1-One
1-One
25 Rue Tronchet
75008 Paris, France
www.1-one.fr
Yann LUCAS
Director of development
+33 (0)1 83 62 37 70
yann.lucas@1-one.fr
VENDOR ID CARD
Creation date 01/10/2006 Particularities and differentiating factors
Global workforce 28 1-One is a full-web software for professional risk assessment, production of
DUER, implementation of action plans and prevention, exposure to hardship,
health and safety account at work, chemical risk management and environmental
risk.
RMIS workforce 2
RMIS implementation
workforce
8
RMIS R&D workforce 3
Area(s) of presence Western
Europe
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s) 1-One
Main focus Risk Management
Strengths according
to the vendor
Complete and modular professional software of
risk management, the health safety in the work,
available in mode Saas and in local installation
on computer and tablet
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 24 0 0 0 0 0
In the last 12 months 5 0 0 0 0 0
Sectors of
implemented
projects
Banking (10%), Insurance (20%), Industry and
services (30%), Public sector (40%)
Average number of users
per solution
From 51 to 100
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 37 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
ACL
ACL
Suite 1500, 980 Howe Street
V6Z 0C8 Vancouver, Canada
+1 604 669 4225
www.acl.com
Claudio DE LOS RIOS
Sr. Director Data Driven GRC, EMEA
+44 (20) 3884 1951
claudio_delosrios@acl.com
VENDOR ID CARD
Creation date 08/01/1987 Particularities and differentiating factors
Global workforce 321 The company produces a configurable SAAS GRC platform with integrated
analytics having the capability to schedule analytics via an analytics server and
provide up to real time reporting on results of configured and executed business
and controls analysis. The GRC and ongoing results are delivered through the
cloud, though analytics can be installed on-premise and performed and reported
on entirely locally if desired.
RMIS workforce 256
RMIS implementation
workforce
48
RMIS R&D workforce 105
Area(s) of presence
South East Asia
Western
Europe
North America
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
ACL GRC (though also referred to as DD GRC for implementations where clients have integrated our
analytics platform: ACL Analytics 12.5 (desktop tool) and ACL Analytics Exchange 6.5 (server tool)
Main focus Integrated assurance across all above options
Strengths according
to the vendor
Global availability via SAAS; Supports a variety
of use cases; evolved integrated risk
management (IRM) via power of "big data";
Modern design and UI; Realize value quickly;
Deeply integrated ACL curated content and
intelligence; data automation and analytics in
the cloud
Data hosting
In the information system of a subcontractor of
the vendor. Our subcontract is with AWS - in
Europe, that data centre is in Germany.
Solution architecture
Several distinct applications, but with interfaces
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 132 55 87 257 159 0
In the last 12 months 132 55 87 257 159 0
Sectors of
implemented
projects
Banking (15%), Insurance (8%), Industry and
services (42%), Public sector (17%), Others
(18%)
Average number of users
per solution
From 6 to 50
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
38 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
AMETHYSTE
AMETHYSTE
2 rue Pierre Sémard
75009 Paris, France
www.amethyste.fr
Agnès Gaillard
CEO
+33 (0)1 40 82 91 59 / +33 (0)6 07 79 79 89
agnes.gaillard@amethyste.fr
VENDOR ID CARD
Creation date 08/03/1990 Particularities and differentiating factors
Global workforce 10 Very internationalized, flexible and structured SMI. Reliable, performant and
reactive team having a long experience and a perfect knowledge of the
implemented standards. Agile Software Development method, a new version
each month allowing us to rapidly implement client feedback as well as new
features of the Road Map.
RMIS workforce 8
RMIS implementation
workforce
4
RMIS R&D workforce 4
Area(s) of presence
Asia (South,
South-West,
Central, East,
South East)
Europe
America (North
and South)
Africa (North,
West and East)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
orKsoft® is a collaborative platform dedicated to industrial activities. orKsoft® uses powerful expert
systems that highlights the risk as a driver to manage a plant. orKsoft® allows to build relevant
investment strategies while strengthening Safety by a proactive risk management, with a direct
impact on operational costs and long-term ROI.
Main focus Risk Management
Strengths according
to the vendor
Fully integrated solution with a systemic
approach of the risk as a management driver of
performance. Easy to deploy in the Cloud or
on Premise. Saas mode or classical license
mode. Multilinguisme (English, French,
Spanish, Chinese) and multi measurement units
made of orKsoft an international solution 100%
made in France.
Data hosting
In the information system of a subcontractor of
the vendor or In the information system of the
client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 8 0 9 2 0 0
In the last 12 months 2 0 5 2 0 0
Sectors of
implemented
projects
Industry and services (100%)
Average number of users
per solution
From 6 to 50
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 39 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
Arengi
Arengi
30 boulevard Haussmann
75009 Paris, France
arengibox.com
Jean-Victor LACAVÉ
Operations Manager ArengiBox
+33 (0)1 80 05 28 26
contact@arengibox.com
VENDOR ID CARD
Creation date 01/01/2010 Particularities and differentiating factors
Global workforce 20 Arengi, the leading independent consulting group specializing in risk management
& governance. We assist all types of organisations defining and implementing risk
management processes. Based on the experience of 300+ consulting projects, we
have designed our Risk Management Information System - Arengibox.
Collaborative, intuitive, user-friendly, allowing you to focus on what truly
matters: managing your risks.
RMIS workforce 16
RMIS implementation
workforce
8
RMIS R&D workforce 16
Area(s) of presence
Asia
Oceania
Europe (East,
West and
Central)
Africa (North
and West)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s) ArengiBox
Main focus Risk Management
Strengths according
to the vendor
ArengiBox is the only RMIS designed and used
by risk management / internal control /
compliance professionals (access to optimized
process, consulting support, industry data
bases). ArengiBox leverages on the latest web
technologies to provide an innovative and visual
interface (dynamic dashboards, integrated
facilitation tools, sharing of information
between users, etc.)
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 230 10 52 5 2 12
In the last 12 months 60 5 10 2 0 5
Sectors of
implemented
projects
Banking (2%), Insurance (8%), Industry and
services (50%), Public sector (30%), Others
(10%)
Average number of users
per solution
From 51 to 100
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
40 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
CGE Risk Management Solutions B.V.
CGE Risk Management Solutions B.V.
Vlietweg 17v
2266KA Leidschendam, Netherlands
+31881001350
www.cgerisk.com
Geert VAN LOOPIK
Global Account Manager / Trainer
+31881001350 / +31614185081
geert.van.loopik@cgerisk.com
VENDOR ID CARD
Creation date 20/04/2010 Particularities and differentiating factors
Global workforce 25 Our goal is to offer world class risk management software solutions to identify
and manage operational, tactical and strategic risks. Across the enterprise, we
contribute to less incidents, better insight and knowledge transfer, improved
efficiency, higher returns, cost savings, better quality and even a competitive
strategic advantage.
RMIS workforce 8
RMIS implementation
workforce
8
RMIS R&D workforce 5
Area(s) of presence
Asia
Oceania
Europe
America
Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
BowTieXP, AuditXP, IncidentXP and BowTieServer.
These barrier based CGE software tools offer you to analyze, manage and communicate your
operational/strategic risks and close the risk management Deming circle.
Main focus Risk Management
Strengths according
to the vendor
Visualize your complex risks with BowTieXP.
Integrated tools IncidentXP and AuditXP help
you learn from incidents and monitor barrier
performance. Combine all these tools in
BowTieServer across the organization:
aggregate and present all risk data of your
system to the people involved and make sure
your barriers are fully operational.
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
Several distinct applications, but with interfaces
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 968 170 219 271 50 287
In the last 12 months 378 66 85 105 19 111
Sectors of
implemented
projects
Banking (1%), Insurance (1%), Industry and
services (80%), Public sector (17%), Others
(1%)
Average number of users
per solution
From 0 to 5
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 41 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
Challenge Optimum SA
Challenge Optimum SA
Plantaporrêts 3
1205 Geneve, Switzerland
www.click-n-manage.com
David BALME
CEO
+41 (0)2 27 38 13 11 / +41 (0)7 88 92 68 13
david.balme@optimum.ch
VENDOR ID CARD
Creation date 11/08/1994 Particularities and differentiating factors
Global workforce 10 Click-N-Manage is the perfect tool to describe and optimize any type of corporate
operations in full compliance with ISO standards or regulatory requirements.RMIS workforce 5
RMIS implementation
workforce
3
RMIS R&D workforce 3
Area(s) of presence
Asia (South
West, South
and East)
Europe (West
and Central)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
The name of the global SIGR solution is Click-N-Manage consisting of several integrated and
complementary modules: Click-N-Doc to describe the operation - Click-N-Check to check the
compliance - Click-N-Train to manage skills - Click-N-Secure to manage risks - Click-N-Share to
manage the communication around the RMIS
Main focus Risk Management
Strengths according
to the vendor
1- Integrated vision of any vital aspects related
to the operation of the company (stakeholders,
requirements, objectives, risks, processes,
procedures, indicators, assets, employees,
training plans, ...)
2- Easy of use (no beforehand training required)
3- Substantial assistance to effectively
administer management systems
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 40 0 3 0 0 0
In the last 12 months 10 0 2 0 0 0
Sectors of
implemented
projects
Industry and services (70%), Public sector
(30%)
Average number of users
per solution
From 51 to 100
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
42 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
Dell Technologies - RSA
Dell Technologies - RSA
Immeuble River Ouest, 80 Quai Voltaire
95870 Bezons, France
+33 (0)1 39 96 30 00
www.rsa.com
Marius CHINGARU
PreSales
+33 (0)7 61 93 50 63
marius.chingaru@rsa.com
VENDOR ID CARD
Creation date 01/01/1982 Particularities and differentiating factors
Global workforce 150 000 Our perspective is “INSPIRE EVERYONE TO OWN RISK”.This means you engage
your first, second and third lines of defense into a cohesive approach to identify,
assess, decision, treat and monitor risk. RSA Archer is recognized by industry
analysts as providing superior risk management solutions.
RMIS workforce 800
RMIS implementation
workforce
100
RMIS R&D workforce 400
Area(s) of presence
Europe
Oceania
America
Africa (North,
West, South)
Asia (South
West and East,
South Central,
East)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
The value proposition of the ARCHER® platform revolves around the following solutions: Archer®
Operational Risk Management, Archer® Audit Management, Archer® Third Party Governance,
Archer® IT Risk Management, Archer® Business Resiliency, Archer® Corporate Compliance.
Main focus Risk Management
Strengths according
to the vendor
The RSA Archer GRC platform is unique. It
offers advanced management capabilities
governance, risk and compliance through its
collaborative, flexible and unified platform. The
ease of configuration by business users and the
consolidation of data are very often underlined
as differentiating points.
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 300 5 130 750 70 150
In the last 12 months 50 0 0 0 0 0
Sectors of
implemented
projects
Bankin (25%), Insurance (10%), Industry and
services (30%), Public sector (10%), Others
(25%)
Average number of users
per solution
From 201 to
500
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 43 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
DELTA RM
DELTA RM
6 rue Beauregard
75002 Paris, France
www.deltarm.com
Antoine CLEMENDOT
ERM & SIGR consultant
+33 1 40 41 94 25 / +33 6 07 54 85 89
antoine.clemendot@deltarm.com
VENDOR ID CARD
Creation date 13/06/2013 Particularities and differentiating factors
Global workforce 10 Our mission at DELTA RM is to offer to Risk Managers, working for organisations
of all sizes and all sectors, a robust and sustainable methodology so as to
manage and monitor its corporate and major risks, and to provide pragmatic and
user-friendly tools based on new technologies (dashboard, reporting,
interactivity, collaborative aspect).
RMIS workforce 10
RMIS implementation
workforce
5
RMIS R&D workforce 4
Area(s) of presence Western
Europe
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
Complete risk management application // Risk & Indicators: simply manage your risks and action
plan // Incident & Insurance: manage your insurance efficiently // Control: assess your overall level
of control // Audit: enhance your transversal vision / / Compliance: diagnose your devices
Main focus Risk Management
Strengths according
to the vendor
Our solutions and our approach DELTA RM are
a global, pragmatic and sustainable proposal.
We deliver tailor-made method and tools as a
turnkey solution including ERM consulting,
functional flexibility, agile project management,
and change management.
Data hosting
In the information system of a subcontractor of
the vendor or In the information system of the
client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 32 1 0 0 0 0
In the last 12 months 8 0 0 0 0 0
Sectors of
implemented
projects
Insurance (5%), Industry and services (95%)
Average number of users
per solution
From 101 to
200
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
44 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
EFRONT
eFront
2 rue Louis David
75116 Paris, France
+33 1 49 96 40 60
ermcrm.efront.com
Martin DE BALORRE
Product Manager / Pre-Sales
+33 1 83 79 85 85 / +33 6 84 52 01 38
mdebalorre@efront.com
VENDOR ID CARD
Creation date 01/01/1999 Particularities and differentiating factors
Global workforce 800 eFront is an international software editor and GRC European leader. With 15
years of experience in this field, an extremely solid financial base, and an
innovative R & D, eFront is the partner, expert, which accompanies you in your
projects today and tomorrow.
RMIS workforce 90
RMIS implementation
workforce
43
RMIS R&D workforce 30
Area(s) of presence
Asia
Europe (West,
North and
Central)
North America
Africa (North,
Center, South)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
eFront ERM Risk: risk mapping, incident and loss management eFront ERM Compliance:
compliance Management eFront ERM Control: self-assessments, permanent control, SOX eFront
ERM Audit: planning of resources and missions, execution, reporting, follow-up of recommendations
eFront ERM BCP: business continuity eFront ERM Analytics: native dynamic reporting solution
Main focus Internal Control - Compliance
Strengths according
to the vendor
eFront ERM is the solution that combines the
best market practices with the power of
parameterization, enabling rapid and efficient
deployment. Its dynamic reporting and data
drilldown capabilities, ergonomics and design
ensure adoption for all users
Data hosting
In the information system of a subcontractor of
the vendor or In the information system of the
client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 130 10 0 0 0 0
In the last 12 months 11 1 0 0 0 0
Sectors of
implemented
projects
Banking (25%), Insurance (45%), Industry and
services (15%), Public sector (15%)
Average number of users
per solution
From 201 to
500
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 45 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
ENABLON
Enablon
2 Boulevard Georges Clémenceau
92400 Courbevoie, France
www.enablon.com
Grégory ENARD
Product owner / Product Manager
+33 (0)1 47 33 64 65 / +33 (0)6 19 30 11 53
gregory.enard@enablon.com
VENDOR ID CARD
Creation date 01/01/2000 Particularités et éléments différenciants
Global workforce 370 Enablon offers the most exhaustive solution on the market, combining
applications and content into tailored solutions to enable organizations to manage
their risks, ensure conformity and optimize continuous improvement. Enablon has
an international footprint with 10 offices around the orld and over 1.000
international clients.
RMIS workforce
RMIS implementation
workforce
RMIS R&D workforce
Area(s) of presence
Asia (North,
South East)
Oceania
Europe
America
Africa (North,
West, Central,
South)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
The Enablon platform 8 is a set of complementary software solutions covering the issues of the GRC,
the main ones of which are: Risk Management, Event Management, Management of Action Plans,
Internal Control, Internal Audit, Compliance and Regulatory Watch , Business Continuity
Management, Claims and Insurance Management, Goal and Performance Management ...
Main focus Risk Management
Strengths according
to the vendor
Enablon is recognized as a market leader in CRM
solutions enabling organizations to manage all
their business and operational risks. The
completeness of the offer combined with the
modularity of the platform and a recognized
user experience enables Enablon to support its
customers according to their needs.
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
An integrated platform composed of several
interconnected Applications and Modules based
on the same technological base.
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 270 10 5 110 2 15
In the last 12 months 15 3 2 10 0 3
Sectors of
implemented
projects
Banking (10%), Insurance (5%), Industry and
services (70%), Public sector (3%), Others
(12%)
Average number of users
per solution
From 501 to
1000
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
46 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
GRAS SAVOYE WILLIS TOWERS WATSON
GRAS SAVOYE
33-34 Quai de Dion Bouton, CS 70001
92814 Puteaux, France
+33 1 41 43 50 00
www.grassavoye.com
Christelle NOCCA
Responsible SIGR
+33 1 41 43 69 86 / +33 6 32 63 72 16
christelle.nocca@grassavoye.com
VENDOR ID CARD
Creation date 01/01/1907 Particularités et éléments différenciants
Global workforce 3 800 Gras Savoye Willis Towers Watson is an international Consulting, Insurance
Brokerage, Management and Global Solutions Company serving clients
worldwide.RMIS workforce 70
RMIS implementation
workforce
15
RMIS R&D workforce 10
Area(s) of presence
Asia
Oceania
Europe
America
Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s) UNIVERSE
Main focus Insurance Management
Strengths according
to the vendor
Our risk and insurance approach is integrated:
it includes the tools, consulting and brokerage
aspects. Our work, in synergy with our clients
over the long term, allows us to be innovative
and to build optimization strategies adapted to
the context and the needs of the company.
Data hosting
In the information system of a subcontractor of
the vendor or In the information system of the
client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 30 0 5 5 2 0
In the last 12 months 10 0 2 2 2 0
Sectors of
implemented
projects
Banking (15%), Industry and services (85%)
Average number of users
per solution
From 501 to
1000
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 47 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
IBM France
IBM France
110 boulevard de la Salle
F-45760 Boigny-sur-Bionne, France
+33 2 38 55 77 77
www.ibm.com
Isabelle GILLOT
Risk and Compliance Sales
+33 1 58 75 21 35 / +33 6 74 40 70 85
isabelle.gillot@fr.ibm.com
VENDOR ID CARD
Creation date 16/06/1911 Particularités et éléments différenciants
Global workforce 380 300 IBM's unparalleled history of innovation and success across all industries and
facets of a business. For over 100 years, we have touched every industry, while
at the same time delivering unmatched solutions to a company's everyday needs.
Significant innovations are in the Cognitive functions with Watson.
RMIS workforce 900
RMIS implementation
workforce
300
RMIS R&D workforce 200
Area(s) of presence
Asia
Oceania
Europe
America
Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s) IBM OpenPages
Main focus Risk Management
Strengths according
to the vendor
The IBM OpenPages GRC Platform delivers a
modular platform for foundational GRC,
enabling businesses to deploy scalable solutions
for managing enterprise wide risk and
compliance. Designed to increase overall
productivity and efficiency, the OpenPages GRC
Platform supports agile implementation for
rapid time to value
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 225 35 85 354 55 17
In the last 12 months 12 4 8 8 3 0
Sectors of
implemented
projects
Banking (70%), Insurance (20%), Industry and
services (5%), Public sector (5%)
Average number of users
per solution
From 501 to
1000
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
48 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
Kermobile Solutions
Kermobile Solutions
44 rue de Lisbonne
75008 Paris, France
+33 (0)1 58 62 52 13
www.kermobile.com
Bruno DE TERLINE
General manager
+33 (0)1 58 62 52 13 / +33 (0)6 09 52 03 87
bruno.deterline@kermobile.com
VENDOR ID CARD
Creation date 07/10/2015 Particularités et éléments différenciants
Global workforce KerClaim, KerPol and KerDys apps optimise the management of insurance claims,
insurance policies and incidents. By streamlining and securing the process of
claims filing, insurance policies & incidents management in real time, the apps
provide key support to business controllers and decision makers, speeding up
claims management, and helping them improve insurance costs and customer
satisfaction. Last but not least, these apps provide an advanced reporting tool.
RMIS workforce
RMIS implementation
workforce
RMIS R&D workforce
Area(s) of presence
Asia
Oceania
Europe
America
Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
KerClaim - Real estate claims management module
KerPol - Insurance Policy Management Module
KerDys - Malfunction Management Module
Main focus Management of claims, insurance and malfunctions.
Strengths according
to the vendor
Combining mobile, web and advanced reporting
technologies, KerClaim, KerPol and KerDys
make an economical solution that is quick to
setup and easy to use.
Data hosting
In the vendor's information system
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 20 0 0 0 0 0
In the last 12 months 15 0 0 0 0 0
Sectors of
implemented
projects
Banking (5%), Insurance (5%), Industry and
services (40%), Public sector (40%), Others
(10%)
Average number of users
per solution
From 6 to 50
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 49 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
KEYWORD SD
Keyword SD
ZAC de Tournézy, 90 allée Sacha Guitry
34070 Montpellier, France
www.keyword.fr
Serge CLAUSS
Sales Director
+33 4 67 07 72 00 / +33 6 03 88 26 81
serge.clauss@keyword.fr
VENDOR ID CARD
Creation date 04/01/1985 Particularités et éléments différenciants
Global workforce 20 Bespoke or Ready-to-use GRC and EFM solutions - Agile customization by non IT
staff - Open IT Architecture – High Availability and Performances – Mass Volumes
of Data – On Premises, Outsourcing, SaaS Mode – Change Management and
Guarantee of Upgrading
RMIS workforce 18
RMIS implementation
workforce
8
RMIS R&D workforce 7
Area(s) of presence
Western
Europe
Africa (North
and West)
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
ISIMAN GRC : Governance - Risk Management and Compliance
ISIMAN EFM : Fight against fraud and financial loss
ISIMAN ISO : ISO 9001 - 14001 - 22001 - 45001 Certification
ISIMAN SDI : Documentary Ecosystem for users
Main focus Internal Control - Compliance
Strengths according
to the vendor
Bespoke or Ready-to-use GRC Solutions - Agile
customization by non IT staff - Open IT
Architecture – High Availability and
Performances – Mass Volumes of Data – On
Premise, Outsourcing & SaaS Modes – Change
Management and upgrades
Data hosting
In the vendor's information system, In the
information system of a subcontractor of the
vendors or In the information system of the
client. In any case in the customer's country.
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 25 10 0 1 0 0
In the last 12 months 5 3 0 0 0 0
Sectors of
implemented
projects
Banking (35%), Insurance (5%), Industry and
services (30%), Public sector (30%)
Average number of users
per solution
From 201 to
500
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
50 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY
(*) The results calculated on these charts are based on vendors’ self-assessments
LEGAL SUITE
Legal Suite
8 rue de Saint Cloud
92150 Suresnes, France
(+33)1 41 38 75 75
www.legal-suite.com
Lionel SCHWIRTZ
Deputy CEO – Operations
(+33) 1 41 38 75 71 / (+33) 6 03 69 97 65
lschwirtz@legal-suite.com
VENDOR ID CARD
Creation date 03/03/2000 Particularités et éléments différenciants
Global workforce 80 Legal Suite, a Septeo Group company, is a leading global provider of Enterprise
Legal Technology®. Legal Suite’s software applications address the day-to-day
needs of legal departments.RMIS workforce 80
RMIS implementation
workforce
35
RMIS R&D workforce 13
Area(s) of presence
Western
Europe
North America
North Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s)
Galexy's multi-modular solution consists of the following modules: - the Contracts module, - the
Consulting module, - the Litigation module, - the Companies module, - the Delegations of authority
(legal and banking) modules, - the PI modules (trademarks, patents, domain names), - the real
estate lease module - the Contract Management module, - the Insurance module, - the E-billing
module.
Main focus Risk Management
Strengths according
to the vendor
Combining its technological know-how and legal
expertise, Legal Suite provides for a wide range
of legal management modules, tailored to each
area of law.
Data hosting
In the information system of a subcontractor of
the vendor or In the information system of the
client
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 455 25 20 100 0 0
In the last 12 months 40 5 10 20 0 0
Sectors of
implemented
projects
Banking (20%), Insurance (10%), Industry and
services (35%), Public sector (25%), Others
(10%)
Average number of users
per solution
From 6 to 50
Functional areas coverage* Technical areas coverage*
RMIS Panorama 2018
RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 51 / 85
(*) The results calculated on these charts are based on vendors’ self-assessments
LexisNexis
LexisNexis
141 rue de javel
75015 Paris, France
www.lexisnexis.fr
Anna KEVORKIAN
Editorial Compliance Manager
+33 (0)1 45 58 90 00
anna.kevorkian@lexisnexis.fr
VENDOR ID CARD
Creation date 01/01/1907 Particularités et éléments différenciants
Global workforce 35 000
Publisher of legal content and online solutions and software for each legal
profession (lawyers, corporate lawyers, accountants, notaries, bailiffs, local
authorities).RMIS workforce 3 000
RMIS implementation
workforce
RMIS R&D workforce
Area(s) of presence
South East
Asia
Europe
North and
South America
Africa
VENDOR’S AVAILABLE SOLUTION(S)
Solution(s) LexisNexis Compliance Assurance
Main focus Internal Control - Compliance
Strengths according
to the vendor
Completeness of our contents
Data hosting
In the vendor's information system
Solution architecture
A single application with several modules
Number of RMIS
clients
In Europe In Africa In Asia
In North
America
In south
America
In Oceania
Total 15 0 0 0 0 0
In the last 12 months 2 0 0 0 0 0
Sectors of
implemented
projects
Banking (10%), Insurance (90%)
Average number of users
per solution
From 6 to 50
Functional areas coverage* Technical areas coverage*
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network
1st international edition of the RMIS Panorama with the support of FERMA network

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1st international edition of the RMIS Panorama with the support of FERMA network

  • 1. In partnership with Information Systems Commission RMIS PANORAMA 10th edition New! First international edition – Risk Managers & RMIS TechnicalNotebook2018
  • 2. RMIS Panorama 2018 2 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY AMRAE wishes to thank the participants who helped produce this document: François Beaume VP Risk and Insurance Bureau Veritas Board Member and Vice-President of AMRAE’s Information Systems Commission Hélène Dubillot Head of Scientific Coordination AMRAE Bertrand Rubio Senior Manager – GRC Transformation EY Consulting AMRAE really want to thanks all of the organization (AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA) that help us to make this new edition of the RMIS Panorama a success: Association des Gestionnaires de Risques et d'Assurance du Québec
  • 3. RMIS Panorama 2018 Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 3 / 85 Editorial A 10th edition full of novelties! For its tenth edition, the RMIS Panorama capitalize on its fundamentals (a survey among RMIS vendors to identify and describe existing solutions, supplemented by a Risk Managers survey to capture their vision of the RMIS market), while renewing itself in depth. Indeed, the 2018 RMIS Panorama still offers a market analysis, alternative views, description of Risk Managers needs and RMIS Vendors offer as well as detailed datasheets by RMIS vendors, but is this year enriched by: - The internationalization of the Risk Managers survey, this year with 325 respondents from over 30 countries. This progress was made possible thanks to partnerships with AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA who relayed the survey to their members, - RMIS users testimonials, - An expert opinion. These evolutions empowers the analysis, clarify the perspective of the Risk Managers' vision in relation to the RMIS market offer and make it possible to capture and understand its evolutions. The RMIS Panorama, a reference base common to all, is therefore evolving while remaining a tool facilitating exchanges between Risk Managers and vendors offering a Risk and/or Insurance offer. By offering Risk Managers up-to-date keys to understanding this market, the Panorama aims to assist or reinsure them in their choices for acquiring or developing a RMIS. That is its primary vocation. By providing vendors with additional insights into user needs and feedback, the RMIS Panorama also contributes to the evolution of the market and offers. This year again, we would like to thank the growing number of vendors and Risk Managers who participated in these surveys as well as the partner associations who relayed our requests to their members for the first year. On this basis, regional analyses will be carried out to provide more specific insights. AMRAE would also like to thank its partner EY, more particularly Bertrand Rubio, for his continuous involvement, necessary to enrich and perpetuate this publication. This technical notebook is, as every year, available for free download for all on the AMRAE website (www.amrae.fr) in French and English. Happy reading to all! François Beaume, President of AMRAE’s Information Systems Commission
  • 4. RMIS Panorama 2018 4 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Contents Editorial 3 Executive Summary 6 Reasons for developing a RMIS Panorama 7 The RMIS, a fundamental tool dedicated to Risk Management..................................................... 7 Main objectives of a RMIS Panorama........................................................................................... 7 A survey conducted among Risk Managers .................................................................................. 8 A survey conducted among software vendors (RMIS) ................................................................. 9 Panel of respondents ................................................................................................................... 9 Analysis of the respondents panel ............................................................................................. 11 Editors’ geographical presence .................................................................................................. 12 RMIS market analysis 14 Which are the trends for the RMIS market?............................................................................... 14 Which are the sectors, and how many users? ............................................................................ 14 Why implementing a RMIS?....................................................................................................... 15 Which organization to select a RMIS?........................................................................................ 16 Which criteria to select a RMIS? ................................................................................................ 18 Which forecasted trends for the RMIS? ..................................................................................... 19 SAAS offers by RMIS vendors .................................................................................................... 20 RMIS access for external actors................................................................................................. 20 RMIS Panorama 2018 results summary 21 Survey approach for vendors ..................................................................................................... 21 2018 global results by functional and technical areas ............................................................... 22 Stated coverage in 2018 by functional areas ............................................................................. 26 Stated coverage in 2018 by technical areas............................................................................... 29 Risk Managers’ Testimonials...................................................................................................... 31 How to manage a selection of tools: Expert’s advices................................................................ 34
  • 5. RMIS Panorama 2018 Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 5 / 85 Detailed datasheets by vendor 35 1-One...............................................................................................................................36 ACL ..................................................................................................................................37 AMETHYSTE .....................................................................................................................38 Arengi..............................................................................................................................39 CGE Risk Management Solutions B.V................................................................................40 Challenge Optimum SA ....................................................................................................41 Dell Technologies - RSA ...................................................................................................42 DELTA RM ........................................................................................................................43 EFRONT............................................................................................................................44 ENABLON .........................................................................................................................45 GRAS SAVOYE WILLIS TOWERS WATSON ........................................................................46 IBM France ......................................................................................................................47 Kermobile Solutions.........................................................................................................48 KEYWORD SD...................................................................................................................49 LEGAL SUITE....................................................................................................................50 LexisNexis .......................................................................................................................51 LogicManager ..................................................................................................................52 MAAT ...............................................................................................................................53 Marsh ClearSight..............................................................................................................54 MEGA International .........................................................................................................55 MetricStream ...................................................................................................................56 Nasdaq BWise..................................................................................................................57 NOVASECUR.....................................................................................................................58 NTT DATA Figtree Systems Europe Limited ......................................................................59 Optimiso Group SA...........................................................................................................60 Oxial ................................................................................................................................61 ProcessGene ....................................................................................................................62 Riskeeper AG ...................................................................................................................63 ROK Solution....................................................................................................................64 RVR Parad - Groupe Devoteam ........................................................................................65 SAP ..................................................................................................................................66 Schleupen AG...................................................................................................................67 SecondFloor BV................................................................................................................68 ServiceNow......................................................................................................................69 SIACI SAINT HONORE......................................................................................................70 SIDETRADE ......................................................................................................................71 SOFTWARE AG .................................................................................................................72 Sword Active Risk ............................................................................................................73 TeamMate – Wolters Kluwer ............................................................................................74 THEOREME .......................................................................................................................75 Thomson Reuters Risk and Compliance ...........................................................................76 VENTIV - WEBRISK ..........................................................................................................77 VENTIV TECHNOLOGY ......................................................................................................78 Xactium ...........................................................................................................................79 Appendices 80 Appendix 1: Description of functional and technical areas.........................................................80 Functional areas ........................................................................................................................80 Appendix 2: Consultation/response results ...............................................................................82
  • 6. Panorama SIGR 2018 6 / 85 Panorama SIGR 2017 – Copyright © 2017 AMRAE, in partnership with EY Executive Summary As in previous editions, the Panorama consists of a market analysis based on responses from Risk Managers & RMIS vendors, and 44 vendor identity cards (datasheets). New in this 2018 RMIS Panorama:  Risk Managers survey is international(*) (325 respondents from more than 30 countries), thanks to our partners AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA who circulated the survey to their members across the world.  RMIS users testimonials,  An expert opinion on how to structure an approach to select a RMIS,  A new axis “Mobility” in detailed vendor datasheets. Chinese portrait of RMIS “typical” buyer: 2018 trends and observations:  RMIS market is still growing and is targeting international groups from all sizes.  RMIS projects are more transversal (Risk Management, Audit, Internal Control, Insurances…) and clients budgets increased accordingly.  Main benefits identified by Risk Managers are related to efficiency gains (data consolidation) and analysis capabilities. RMIS also foster information sharing and better alignment across departments.  Despite the acceleration of SAAS offers by vendors, the majority of Risk Managers opts for traditional models (licenses acquisition, on premise hosting)  Average satisfaction level by Risk Managers on RMIS is rising (technical & functional axis), which underlines the product improvements by the vendors  According to Risk Managers, criteria to monitor while selecting a tool are the ability to interface the tool with other information systems, the user friendliness and the reporting capabilities. (*) 2017 Risk Managers survey was mainly focused on French Risk Managers with limited number of out-of-France respondents. 2018 respondents to Risk Managers survey are mainly located out-of-France. Despite this change in panel constitution, we noticed that 2017 trends are similar to 2018 trends for French Risk managers. This is also the case for out-of-France Risk Managers: 2017 and 2018 trends are mostly aligned. For these reasons, and in order to present clearly our results and analysis, we decided to not differentiate France and out-of-France population in our restitutions.
  • 7. RMIS Panorama 2018 Panorama SIGR 2018 – Copyright © 2018 AMRAE, in partnership with EY 7 / 85 Reasons for developing a RMIS Panorama The RMIS, a fundamental tool dedicated to Risk Management The Risk Management function is first and foremost a function that is strongly linked to collecting, analyzing, summarizing and reporting data that could be sometimes heterogeneous. Identifying risks and collecting incidents as early as possible after their occurrence, both geographically and in time, and their evaluation to ensure effective decision making requires the management of data flows in the most relevant possible way. This is precisely the purpose of a Risk Management Information System (RMIS), which aims at sorting through often plentiful data before reporting it to the Risk Manager in a suitable format. This type of tool is therefore not only an analysis and operational tool, but also a tool for communicating and sharing results. RMIS are designed to provide a management tool for every Risk Management actor: Top Management can have a consolidated view of entailed risks and actions in progress. Managers (Risk Owners) in charge of handling a set of risks have this same view and can use it to manage actions within their area of coverage. The Risk Manager can coordinate all risk management related actions, from identification to treatment, and implement more specific measures (e.g. related to managing loss claims and insurance policies). Internal partners (audit, internal control, QHSE, …). Potential external partners (brokers, consulting firms …). Main objectives of a RMIS Panorama Since 2008, AMRAE has been carrying out a survey on a yearly basis, listing vendors of Risk Management Information Systems (RMIS) and solutions available on the market. This international panorama is conducted with 2 populations:  RMIS vendors, to qualify their functional and technical scope.  Risk Managers to qualify their stakes, needs and feedbacks using RMIS. The Panorama combine those 2 analysis to provide insights to Risk Management actors who seek information on RMIS. Ii answers in particular:  What are my needs?  Will the existing solutions meet my needs? To what extend?  Should I use a single specialized module or an end-to-end solution?  Which are the selection criteria to consider during my call for tender? With a view to avoiding potential conflict of interest and meeting the most stringent ethical standards, this work was carried out, from the beginning, based on three core tenets: – Neutrality: the Panorama does not make any value judgments on vendors and their solutions, nor does it recommend their purchase. It is intended simply to provide a framework to present the tools and main functionalities available on the market. – Objectivity: questions cover the features offered by each solution, and are therefore mainly technical and factual. – Job orientation: questions and analysis are directly related to the specific functions and needs of Risk Managers.
  • 8. RMIS Panorama 2018 8 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY A survey conducted among Risk Managers According to the last « Risk Manager Barometer » published in 2017 on the website of AMRAE1 , only 40% of Risk Managers report using a RMIS. To analyze this proportion and better perceive the trends and market expectations, we have enriched our analysis with a survey dedicated to Risk Managers across all sectors. Thanks to the support of our partners (AGRAQ, Club FrancoRisk, IRM Qatar, FERMA and PARIMA) we gathered and analyzed 325 Risk Managers responses (compared to 60 respondent in 2017). We captured:  Expectations of respondents on a RMIS,  Key elements of decision during a tool selection process,  Satisfaction levels seen following the RMIS implementation. Mid-cap companies represent 33% of respondents, and large companies represent 67%. All sectors are represented with a good balance (Industry, Banking, Insurance, Retail, Public sector, Telecom …). In addition to the traditional responsibilities of a Risk Manager (Global Risk Management, Insurance), we note a significant proportion of the following: Internal Control (18%), Compliance (17%) and Internal Audit (10%). Data coming from the “Risk Managers” survey are highlighted with this logo: 1 “Risk Manager Barometer” 2017 available
  • 9. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 9 / 85 A survey conducted among software vendors (RMIS) As every year, we have updated our RMIS questionnaire (150 questions) to take into account RMIS and risk management trends. We also added this year a new technical axis which is key for a RMIS deployment: Mobility. It reflects the tool capability to be adapted to mobiles, tablets, This year, after a review of market actors, a list of 92 vendors was set up, including vendors consulted last years as well as new market players. These vendors were then directly contacted by AMRAE and invited to participate in an online survey questionnaire (available in English and French) published by the end of 2017 for over a month. This questionnaire allowed vendors to present their company and describe the complete technical and business features of RMIS solutions. Questionnaires mainly completed were considered. Panel of respondents For the 2018 edition, this panorama is composed of a panel of 44 respondents among consulted vendors. 6 new respondents have participated in this edition. We note that in 2017 Ventiv bought WebRisk previously held by Effisoft. This merger have been effective after the beginning of our survey. So we kept 2 detailed datasheets (Ventiv WebRisk and Ventiv Technology).
  • 10. RMIS Panorama 2018 10 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Outgoing respondent New respondent Legend:
  • 11. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 11 / 85 Analysis of the respondents panel Vendors’ workforce dedicated to RMIS (36/44*) * Data (regarding RMIS workforce) were not provided by the 8 following vendors: RVR Parad – Devoteam, Enablon, SAP, Software AG, Kermobile Solutions, LogicManager, Optimiso, ProcessGene.
  • 12. RMIS Panorama 2018 12 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Editors’ geographical presence This map shows the presence (commercial and implementation services delivery) of RMIS Vendors depending on the region of the world: Part of the World Covered by : North and Central Asia AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq BWise, ProcessGene, Riskeeper AG, SAP, ServiceNow, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. South and West Asia AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, EFRONT, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq BWise, ProcessGene, Riskeeper AG, SAP, Schleupen AG, ServiceNow, , SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY, Xactium. South East Asia ACL Services Ltd., AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, Riskeeper AG, SAP, ServiceNow, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. Oceania Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, Riskeeper AG, SAP, ServiceNow, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. Northern Europe AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NOVASECUR, NTT DATA, ProcessGene, Riskeeper AG, RVR Parad - Groupe Devoteam, SAP, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY, Xactium.
  • 13. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 13 / 85 Part of the World Covered by : Western Europe 1-One, ACL Services Ltd., AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, DELTA RM, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, KEYWORD SD, LEGAL SUITE, LexisNexis, LogicManager, Inc., MAAT, Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, NOVASECUR, NTT DATA Figtree Systems, Europe Limited, Optimiso Group SA, Oxial, ProcessGene, Riskeeper AG , ROK Solution, RVR Parad - Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY,Xactium, 1-One. Central Europe AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Challenge Optimum SA, Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT DATA, Oxial, ProcessGene, Riskeeper AG , ROK Solution, RVR Parad - Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, THEOREME, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY. Eastern Europe AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, NTT DATA, ProcessGene, RVR Parad - Groupe Devoteam, SAP, Schleupen AG, SecondFloor BV, ServiceNow, SIACI SAINT HONORE, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY. North America ACL Services Ltd., AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LEGAL SUITE, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, NTT DATA, Optimiso Group SA, ProcessGene, ROK Solution, RVR Parad - Groupe Devoteam, SAP, ServiceNow, SIDETRADE, SOFTWARE AG, TeamMate – Wolters Kluwer, , Thomson Reuters Risk and Compliance, VENTIV - WEBRISK , VENTIV TECHNOLOGY, Xactium. Central and South America AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, ProcessGene, SAP, ServiceNow, SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK, VENTIV TECHNOLOGY. North Africa AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, KEYWORD SD, LEGAL SUITE, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MEGA International, MetricStream, Nasdaq Bwise, Optimiso Group SA, Oxial, ProcessGene, RVR Parad - Groupe Devoteam, SAP, SIDETRADE, SOFTWARE AG, Sword Active Risk, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV TECHNOLOGY. West Africa AMETHYSTE, Arengi, CGE Risk Management Solutions B.V., Dell Technologies – RSA, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, KEYWORD SD, LexisNexis, LogicManager, Inc., Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, Oxial, ProcessGene, SAP, SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, VENTIV – WEBRISK. Central, South and East Africa AMETHYSTE, CGE Risk Management Solutions B.V., Dell Technologies – RSA, EFRONT, ENABLON, GRAS SAVOYE WILLIS TOWERS WATSON, IBM France, Kermobile Solutions, LexisNexis, LogicManager, Marsh ClearSight Ltd, MetricStream, Nasdaq Bwise, ProcessGene, SAP, ServiceNow, SOFTWARE AG, TeamMate – Wolters Kluwer, Thomson Reuters Risk and Compliance, Xactium.
  • 14. RMIS Panorama 2018 14 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY RMIS market analysis This chapter provides a vision of the RMIS market, as perceived by respondents. Which are the trends for the RMIS market? The RMIS market is increasing compared to 2017 Which are the sectors, and how many users? The average number of users is concentrated between 50 and 200 users The market’s dynamism affects all size of companies: International companies remain the main byers: 40% 50-200 users 33% <50 users 27% >200 users 65% Of respondents perceive more call for tenders 2/3 Of large companies 1/3 Of small or medium companies 60% International companies (+10%) 40% National or local companies
  • 15. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 15 / 85 Why implementing a RMIS? 2018 Feedbacks corroborate the main following benefits:
  • 16. RMIS Panorama 2018 16 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Which organization to select a RMIS? An increasingly transversal RMIS approach within companies For most of the respondents, RMIS RFP (Requests For Proposals) concern more frequently several departments of the company in a coordinated approach (+22 points compared to last year). This confirms the trend already observed in previous editions, consisting of converging risk management systems to make them more effective and cross-functional. A great majority (95%) of responding Risk Managers confirms this trend and estimates that one RMIS should cover several functional domains. Expected RMIS budget The great majority of responding Risk Managers (89%) wishes to invest less than 300k€ in the acquisition and implementation of a RMIS.
  • 17. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 17 / 85 Head of Risk Management, Internal Audit and Internal Control are still at the origin of RMIS RFP. RMIS projects are more and more cross-functional. Head of IT, Managing Director, CFO and General Secretary are more often considered as decision makers to implement a RMIS. The average budget to implement a RMIS has increased compared to 2017. We found for the very first time budgets above 1 million euros (year 1).
  • 18. RMIS Panorama 2018 18 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Which criteria to select a RMIS? 2018 Feedbacks corroborate the main following criteria: Which satisfaction feedbacks on those selection criteria? Satisfaction level of Risk Managers with their RMIS significantly increased from 64% in 2017 to 73% in 2018. However a significant proportion of Risk Managers demonstrated their dissatisfaction on the following criteria: Interfaces with other IS (46%), Easy to use (40%) and Reporting capabilities (39%) which represent substantial criteria to select a RMIS. We also note 85% of satisfaction on criteria related to functional coverage of RMIS (+5% compared to 2017).
  • 19. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 19 / 85 Which forecasted trends for the RMIS? More than 10% of respondents said they wish to integrate their RMIS with continuous monitoring solutions or reporting tools. Like in 2017, a strong majority of responding vendors said that they already integrate their solutions with:  Business Intelligence platforms  Analytics  Continuous business control monitoring Tools or applications are (or will eventually be) integrated preferably within the RMIS, in particular:  Internal control - Compliance  Analytics  Audit  Reporting including Business intelligence  Business process modeling The trend of business applications more favorably be integrated within the solution is new compared to last year which were much considered via interfaces.
  • 20. RMIS Panorama 2018 20 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY SAAS offers by RMIS vendors Licenses acquisition is the most common option to finance RMIS acquisition Data mainly hosted into client’s infrastructure There is no clear trend about hosting solution for RMIS but it appeared Risk Managers prefer client’s infrastructure as an hosting solution (+4 points compared to 2017). RMIS access for external actors A majority of responding Risk Managers do not consider opening their RMIS to external actors as relevant. The overall message is a reluctance to open access to the system, for reasons of confidentiality or relevance. Nevertheless, for 1/3 of them it could be relevant to open their RMIS to Experts and External Auditors.
  • 21. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 21 / 85 RMIS Panorama 2018 results summary Survey approach for vendors Concerning the vendor’s questionnaire, multiple-choice questions were often proposed in order to provide simple options to the vendors and improve the analysis on a standardized basis. Each of the standardized responses was assigned a certain scoring as per the following scale, identical to that used in previous editions: COVERAGE SCORE DESCRIPTION Feature not covered 0 Feature not implemented in the solution Feature can be covered with ad hoc development 1 No existing standard, but can be developed with ad hoc development by a specialist (depending on aspects: vendor, integrator or client IT Department) Feature covered, but limited to a standard behavior 2 Using the existing standard, but not editable/configurable, either by the vendor, the integrator, the business user or the client IT Department Feature covered by technical customization 3 Customization of the standard solution, that can only be performed by a technical expert of the solution (for instance: people from vendor, integrator, or from client IT Department, previously trained to technical solution administration) Feature covered by business user customization 4 Customization of the standard solution, that can be performed by a business user, independently from the client IT Department and from vendor or integrator (possibly after a nontechnical functional administration training) This scoring scale allowed an objective analysis of responses in order to obtain individual and global conclusions. These results were then analyzed in the light of the comments and feedback provided by vendors, to reflect the characteristics of their products as accurately as possible. Finally, we would like to point out that, as in previous editions, the analysis carried out was based on vendor statements only. In line with our core tenets mentioned above, no tests or interviews were conducted in order to avoid any judgment whatsoever from the team who elaborates the panorama. Two levels of synthesis has been held from the beginning of the Panorama:  Global synthesis, pursue restoring the main respondent characteristics.  Individual feedback
  • 22. RMIS Panorama 2018 22 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 2018 global results by functional and technical areas The following chart shows aggregated vendor responses on the functional and technical areas and provides a comparison with the results achieved in the previous edition. Functional areas (base on editors’ self-assessment) Note that:  The calculation approach only consider (for each module/functional area) vendors which have the module. So vendors who do not have the module do not impact the average rating.  The general shape of the 2018 curve remains substantially the same as last year, despite the evolution of the respondents’ panel.  The other functional areas are covered on average at 82% by all of the respondents. On a like-for-like basis, this coverage has increased by 2 points compared to the previous edition.  A room for improvement remains on the areas related to cybersecurity and analytics.  Area Insurance increased by 18 points.  Moreover, area Cybersecurity are down by 14 points compared to the previous edition. The description of functional areas is available in Appendix 1.
  • 23. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 23 / 85 Functional areas (based on Risk Managers survey) The average satisfaction level has increased compared to 2017. The vast majority of modules (except Competitive intelligence and Analytics) meet expectations of ¾ of responding Risk Managers.
  • 24. RMIS Panorama 2018 24 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Functional needs of Risk Managers Risk Mapping (90%), Incidents/Losses (85%), Risk Management (84%) and Action plans (82%) remain the most awaited functional areas. Expectation for the following area are still high: Crisis Management/BCP and compliance. Expectations for the following areas remain low (50-60%): Competitive intelligence, Governance and Quality.
  • 25. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 25 / 85 Technical areas (Editors’ self-assessment) Note that:  The general shape of the 2018 curve remains substantially the same as last year  Most functional areas are covered on average at 83% by all of the respondents, which represents an improvement compared to previous editions of the Panorama (+5%).  The area « Currencies » is still the least well covered but increased by 11 points from 2017 to 2018 and reach 71% this year.  The area « Mobility » has been integrated for the first time in this 2018 edition: It covers RMIS capacities to adapt itself to mobile devices (smartphones, touch pads …) The description of functional areas is available in Appendix 1.
  • 26. RMIS Panorama 2018 26 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Stated coverage in 2018 by functional areas INSURANCE MANAGEMENT INCIDENTS / LOSSES CRISIS MANAGEMENT/ BCP RISK MANAGEMENT RISK MAPPING GOVERNANCE 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  • 27. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 27 / 85 INTERNAL CONTROL COMPLIANCE ACTION MANAGEMENT INTERNAL AUDIT QUALITY MANAGEMENT COMPETITIVE INTELLIGENCE 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Analytics Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  • 28. RMIS Panorama 2018 28 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY ANALYTICS CYBERSECURITY 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  • 29. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 29 / 85 Stated coverage in 2018 by technical areas ACCESS MANAGEMENT TECHNICAL ARCHITECTURE CURRENCIES DOCUMENTATION EXPORT IMPORT 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ACL Services Ltd. AMETHYSTEArengi CGE Risk Management… Challenge Optimum SA Dell Technologies - RSA DELTA RM EFRONT ENABLON GRAS SAVOYE WILLIS… IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager, Inc. MAAT Marsh ClearSight Ltd MEGA International MetricStream Nasdaq BWise NOVASECURNTT DATA Figtree Systems…Optimiso Group SAOxial ProcessGene Riskeeper AG ROK Solution RVR Parad - Groupe… SAP Schleupen AG SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate – Wolters Kluwer THEOREME Thomson Reuters Risk and… VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium1-One Export de données
  • 30. RMIS Panorama 2018 30 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY LANGUAGES ORGANIZATION CUSTOMIZATION REPORTING WORKFLOWS MOBILITY 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% AMETHYSTE Arengi CGE Risk Management Challenge Optimum Dell RSA DELTA RM EFRONT ENABLON GRAS SAVOYE IBM France Kermobile Solutions KEYWORD SD LEGAL SUITE LexisNexis LogicManager MAAT Marsh ClearSight MEGA International MetricStream Nasdaq BWise NOVASECUR NTT DATA Optimiso Oxial ProcessGene Riskeeper ROK Solution RVR Parad Groupe Devoteam SAP Schleupen SecondFloor BV ServiceNow SIACI SAINT HONORE SIDETRADE SOFTWARE AG Sword Active Risk TeamMate THEOREME Thomson Reuters VENTIV - WEBRISK VENTIV TECHNOLOGY Xactium 1-One ACL
  • 31. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 31 / 85 Risk Managers’ Testimonials For the very first time we collected Risk Managers’ Testimonials you can read below: “To meet the regulatory requirements of Solvency 2 (Pillar 1, Pillar 2 and Pillar 3), the Group PREVIEW implements Enterprise Risk Management. In this context, the Prévoir Group uses a methodological reference system defining the principles, methods and tools of this approach. The process risk update is performed by a network of Process and Internal Control correspondents, which enables risk mapping to be developed and communicated to governance bodies. The PRÉVOIR Group has a tool that facilitates the monitoring of its overall risk management system, which includes risk mapping, incident monitoring, the permanent control plan and action plans. We were sensitive to its functionalities, its reporting capabilities and the efficiency of the project team that allowed to implement the application in four months” Sabine DESANTOINE, Insurable Risk Manager BeLux, ING Belgium. “ING Belgium has been using a RMIS program for the last ten years and this has allowed us to have a better view on insurance contracts but above all on the management and monitoring of claims of all types. Reporting is facilitated by having a complete and up-to-date database on which our company can base itself in real life time.” “We wanted to deploy a simple and intuitive software solution. The solution we have chosen perfectly met our criteria. The first feedback from our users is positive. They particularly note the modern ergonomics and the ease of use of the tool. In addition to solution capabilities, we also appreciated the proximity and responsiveness of the team that accompanied and advised us in the implementation of this one” Jean-Luc Fournier, Head of Quality and Internal Control, PREVOIR Group Engin Coskun, Deputy Director of Operational Risks, Permanent Control and Compliance, Crédit Immobilier de France.
  • 32. RMIS Panorama 2018 32 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY Solvency 2 regulation was clearly one of the major factors [in our governance and risk management approach]. Apart from the quantitative solvency requirements, Pillar 2 requires consistency in terms of risk and data governance. This qualitative aspect is reflected in the formalization of our business processes, the mapping and evaluation of risks, and the implementation of our internal audit as well as our internal control. Another important factor is the strong growth MFA has experienced necessitating a bold strategy built from analysis and dashboards that indicate how the business operations are functioning. Indeed, we are both totally convinced that efficient decision-making cannot be based on financial analysis alone. Operational governance is essential for optimizing the organization’s operational efficiency and for increasing its performance. We chose our solution provider because their software solutions sit on the same repository be it for organization modeling, governance or risk and compliance (GRC). They are built on an integrated platform that uses a unique repository. In addition, it can cater for the progressive implementation of solutions; risk, internal audit, and internal control, which was also an important factor when deciding on which company to choose. Lastly, we have really appreciated the level and quality of the human interaction we experience with their professionals and their ready availability. Indeed, our working relationship with our solution provider goes back 20 years when our IT department first worked with them on data modeling In 2006, the LDZ group wanted to set up a Risk Management unit in charge of claims management, prevention, insurance and reinsurance captive. The need for a common platform for reporting and claims management was immediately identified. The criteria of independence regarding brokers and / or insurers, flexibility, scalability, cost, have been set. In 2008, a RMIS is selected to meet these needs. The basic modules retained were; Property, Loss, Police and Incident Reporting online (internet, interactive questionnaire with attachments). A recovery of the claims history has been loaded (since 2000). 190 Users with different profiles: store, head of office and group, brokers and insurers. This first step made it possible in 2009 to have a perfect understanding of the Group's claims experience and to immediately take corrective actions and reposition our expectations towards insurers and reinsurers in terms of deductibles, intervention ceilings and hedging. The online update module of our 1,600 sites by the stores or at the headquarters has reduced by 3 months the time required to know the exact insurance values. In 2010, an extension of the Police module (Prime) allowed the assignment of insurance costs to each site. Thanks to this application, the cost transparency has been improved internally and the calculation of the S/P possible at all levels of the company for each policy. This gives us a real strong argument in the renewal negotiations. In 2013, a risk mapping module completed the system as well as access to a detailed database for broader reporting. Finally in 2016 the site's design has move towards more modernity and conviviality. This tool gives the RM the keys to the efficient exercise of its mission both internally and externally. Oktay ENGINTALAY, Risk director within MFA Norbert Dietkiewicz, Risk management & Insurance, Louis Delhaize Sa
  • 33. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 33 / 85 In 2015, Gemalto decided to switch from a silo approach to risk mapping and control to an integrated approach supported by a unique risk management tool including the follow up of action plans on risk, control and audit with 600 active users. Beyond the classic benefits from an integrated risk management solution (consolidating data, historical data management, reports), the tool may foster synergies between functions (e.g within Gemalto : IC, ERM and IA) if they share their respective approaches and identify the key concepts on which they have to align themselves (organizational structure, key risks, analysis axis, ...) Implementing synergies requires a true collaborative approach, which has to take into account the expectations and the constraints of all stakeholders (project team, ERM and IC experts, users, IT department, and software vendor). 3 key success factors :  A project team (1 administrator + ERM, IC and IT experts) which monitors the definition of the specifications based on the change in the ERM and IC methodologies and the needs for ergonomics collected from the users;  A partnership with the vendor to integrate these demands into his standard roadmap;  A prioritization of the specific requests to align them in the budgetary constraints. Our main expectations to our software vendor? Flexibility, professionalism, reporting capabilities, continuous improvement based on experience feedback of the customers collected through an active User Club. The purpose is to help the risk manager to have “his/her risk management tool” embedded in the whole company and not hold in a few experts' hands. « First of all, implementing a RMIS means harmonize business processes and group entities’ controls. RMIS enables the consolidation of assessments. RMIS promotes the coordination and the mutualization of a common risk universe between Internal control, Risk management and Audit. Furthermore, the use of RMIS strengthen the traceability and the preservation of evidence. Both subjects at the heart of current compliance procedures. » Sophie Mauvieux - Corporate Risk & Internal Control Director within Gemalto Sylvie Mallet, Risk Management and Internal Audit Manager, Bouygues Telecom
  • 34. RMIS Panorama 2018 34 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY How to manage a selection of tools: Expert’s advices The preparation and animation of the RMIS selection process is a key phase to choose the right partner and give the right impetus to the project. It is generally structured around the following steps and activities: 1) Business case / opportunity study : Framework of objectives and global scope (organizational and functional), identification of expected benefits (qualitative and quantitative), team to be mobilized and project’s governance, external assistance requirements, budget estimate. 2) Market qualification: Identification of the key market players, attend standard demonstrations, refined budget. 3) Call for tenders: Preparation of tender’s documentation (including in particular the functional and technical specifications, expected services, response grids, demonstration scenarios ...), call for tender animation, roadshows, analysis of offers, negotiation, contractualization. We can highlight the following key success factors :  Think Big... Identify short-term needs, but consider your long-term target. Do not let your project be restricted by a silo approach, consider the opportunity to integrate several domains (risks, insurance, audit, process modelling, etc.). You will work with the tool for several years, it could be an important vector of strengthening a coherent and shared vision of risk management.  ... Start Small Avoid the "Big Bang" approach, start the deployment of the tool by a functional scope limited and controlled, then extend it year after year. The market's RMIS are flexible and allow progressive settings.  The sponsor plays a key role in promoting the initiative and ambition of the project.  The project team frequently includes a "group [of future] users" who can participate in certain key stages of the selection process (review of the specifications, participation in vendors demonstrations) and implementation. Secure the team's availability over the entire period!  During selection process, provide demonstration scenarios to candidates to frame the sessions. A "Proof Of Concept" (POC) can also be arranged to test the solutions over several days.  Adapting the RMIS to your methodology is important, deviating too much from its standard brings a risk of stability and durability. Bertrand Rubio, Senior Manager, Risk Transformation, EY Consulting.
  • 35. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 35 / 85 Detailed datasheets by vendor The responses provided by each vendor are summarized on a datasheet presented as follows: RMIS Vendor RMIS Vendor 25 rue Cartier 75004 Paris, France www.vendor-RMIS.com John SNOW Commercial Director +33 (0)1 83 83 83 83 John.Snow@vendor-RMIS.com VENDOR COMPANY ID CARD Founded in 2006 Vendor statement of its own particularities and differentiating factors * Global workforce 300 A specialized vendor on some specific risk categories (Professional Risk Assessment) RMIS workforce RMIS implementation workforce 8 RMIS R&D workforce Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) * RMIS Vendor Main focus* A standard tool with configurations (labels, forms, workflows, ...) Strengths according to the vendor * Complete and modular software for risk management. Data hosting In the client’s IS Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In South America In Oceania Total 10 12 12 10 10 40 In the last 12 months 2 1 5 3 1 20 Sectors of implemented projects Banking (5%), Insurance (20%), Industry and services (30%), Public sector (45%) Average number of users per solution From 101 to 200 Functional areas coverage* Technical areas coverage* (*) The results calculated on these charts are based on vendors’ self-assessments Notes : When the vendor did not answer some questions needed to fill in specific entries of its form, or when answers were not usable, corresponding entries have been leaved as blank box. *: indicate that not all descriptive answers given by editor were translated and will remain in the language the editor typed them into the survey. Possibility of data hosting Stated coverage of technical areas Stated coverage of functional areas Disclaimer Kind and dominant(s) of the solution Staffing, scope of intervention Vendor contact information Strengths (according to the vendor) Sectors of the implemented projects Number of implementation projects Particularities , differentia- ting factors Average user per solution Contact person within the vendor Vendor logo Presence: Commercial or implementa- tion services
  • 36. RMIS Panorama 2018 36 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments 1-One 1-One 25 Rue Tronchet 75008 Paris, France www.1-one.fr Yann LUCAS Director of development +33 (0)1 83 62 37 70 yann.lucas@1-one.fr VENDOR ID CARD Creation date 01/10/2006 Particularities and differentiating factors Global workforce 28 1-One is a full-web software for professional risk assessment, production of DUER, implementation of action plans and prevention, exposure to hardship, health and safety account at work, chemical risk management and environmental risk. RMIS workforce 2 RMIS implementation workforce 8 RMIS R&D workforce 3 Area(s) of presence Western Europe VENDOR’S AVAILABLE SOLUTION(S) Solution(s) 1-One Main focus Risk Management Strengths according to the vendor Complete and modular professional software of risk management, the health safety in the work, available in mode Saas and in local installation on computer and tablet Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 24 0 0 0 0 0 In the last 12 months 5 0 0 0 0 0 Sectors of implemented projects Banking (10%), Insurance (20%), Industry and services (30%), Public sector (40%) Average number of users per solution From 51 to 100 Functional areas coverage* Technical areas coverage*
  • 37. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 37 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments ACL ACL Suite 1500, 980 Howe Street V6Z 0C8 Vancouver, Canada +1 604 669 4225 www.acl.com Claudio DE LOS RIOS Sr. Director Data Driven GRC, EMEA +44 (20) 3884 1951 claudio_delosrios@acl.com VENDOR ID CARD Creation date 08/01/1987 Particularities and differentiating factors Global workforce 321 The company produces a configurable SAAS GRC platform with integrated analytics having the capability to schedule analytics via an analytics server and provide up to real time reporting on results of configured and executed business and controls analysis. The GRC and ongoing results are delivered through the cloud, though analytics can be installed on-premise and performed and reported on entirely locally if desired. RMIS workforce 256 RMIS implementation workforce 48 RMIS R&D workforce 105 Area(s) of presence South East Asia Western Europe North America VENDOR’S AVAILABLE SOLUTION(S) Solution(s) ACL GRC (though also referred to as DD GRC for implementations where clients have integrated our analytics platform: ACL Analytics 12.5 (desktop tool) and ACL Analytics Exchange 6.5 (server tool) Main focus Integrated assurance across all above options Strengths according to the vendor Global availability via SAAS; Supports a variety of use cases; evolved integrated risk management (IRM) via power of "big data"; Modern design and UI; Realize value quickly; Deeply integrated ACL curated content and intelligence; data automation and analytics in the cloud Data hosting In the information system of a subcontractor of the vendor. Our subcontract is with AWS - in Europe, that data centre is in Germany. Solution architecture Several distinct applications, but with interfaces Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 132 55 87 257 159 0 In the last 12 months 132 55 87 257 159 0 Sectors of implemented projects Banking (15%), Insurance (8%), Industry and services (42%), Public sector (17%), Others (18%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  • 38. RMIS Panorama 2018 38 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments AMETHYSTE AMETHYSTE 2 rue Pierre Sémard 75009 Paris, France www.amethyste.fr Agnès Gaillard CEO +33 (0)1 40 82 91 59 / +33 (0)6 07 79 79 89 agnes.gaillard@amethyste.fr VENDOR ID CARD Creation date 08/03/1990 Particularities and differentiating factors Global workforce 10 Very internationalized, flexible and structured SMI. Reliable, performant and reactive team having a long experience and a perfect knowledge of the implemented standards. Agile Software Development method, a new version each month allowing us to rapidly implement client feedback as well as new features of the Road Map. RMIS workforce 8 RMIS implementation workforce 4 RMIS R&D workforce 4 Area(s) of presence Asia (South, South-West, Central, East, South East) Europe America (North and South) Africa (North, West and East) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) orKsoft® is a collaborative platform dedicated to industrial activities. orKsoft® uses powerful expert systems that highlights the risk as a driver to manage a plant. orKsoft® allows to build relevant investment strategies while strengthening Safety by a proactive risk management, with a direct impact on operational costs and long-term ROI. Main focus Risk Management Strengths according to the vendor Fully integrated solution with a systemic approach of the risk as a management driver of performance. Easy to deploy in the Cloud or on Premise. Saas mode or classical license mode. Multilinguisme (English, French, Spanish, Chinese) and multi measurement units made of orKsoft an international solution 100% made in France. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 8 0 9 2 0 0 In the last 12 months 2 0 5 2 0 0 Sectors of implemented projects Industry and services (100%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  • 39. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 39 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments Arengi Arengi 30 boulevard Haussmann 75009 Paris, France arengibox.com Jean-Victor LACAVÉ Operations Manager ArengiBox +33 (0)1 80 05 28 26 contact@arengibox.com VENDOR ID CARD Creation date 01/01/2010 Particularities and differentiating factors Global workforce 20 Arengi, the leading independent consulting group specializing in risk management & governance. We assist all types of organisations defining and implementing risk management processes. Based on the experience of 300+ consulting projects, we have designed our Risk Management Information System - Arengibox. Collaborative, intuitive, user-friendly, allowing you to focus on what truly matters: managing your risks. RMIS workforce 16 RMIS implementation workforce 8 RMIS R&D workforce 16 Area(s) of presence Asia Oceania Europe (East, West and Central) Africa (North and West) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) ArengiBox Main focus Risk Management Strengths according to the vendor ArengiBox is the only RMIS designed and used by risk management / internal control / compliance professionals (access to optimized process, consulting support, industry data bases). ArengiBox leverages on the latest web technologies to provide an innovative and visual interface (dynamic dashboards, integrated facilitation tools, sharing of information between users, etc.) Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 230 10 52 5 2 12 In the last 12 months 60 5 10 2 0 5 Sectors of implemented projects Banking (2%), Insurance (8%), Industry and services (50%), Public sector (30%), Others (10%) Average number of users per solution From 51 to 100 Functional areas coverage* Technical areas coverage*
  • 40. RMIS Panorama 2018 40 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments CGE Risk Management Solutions B.V. CGE Risk Management Solutions B.V. Vlietweg 17v 2266KA Leidschendam, Netherlands +31881001350 www.cgerisk.com Geert VAN LOOPIK Global Account Manager / Trainer +31881001350 / +31614185081 geert.van.loopik@cgerisk.com VENDOR ID CARD Creation date 20/04/2010 Particularities and differentiating factors Global workforce 25 Our goal is to offer world class risk management software solutions to identify and manage operational, tactical and strategic risks. Across the enterprise, we contribute to less incidents, better insight and knowledge transfer, improved efficiency, higher returns, cost savings, better quality and even a competitive strategic advantage. RMIS workforce 8 RMIS implementation workforce 8 RMIS R&D workforce 5 Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) BowTieXP, AuditXP, IncidentXP and BowTieServer. These barrier based CGE software tools offer you to analyze, manage and communicate your operational/strategic risks and close the risk management Deming circle. Main focus Risk Management Strengths according to the vendor Visualize your complex risks with BowTieXP. Integrated tools IncidentXP and AuditXP help you learn from incidents and monitor barrier performance. Combine all these tools in BowTieServer across the organization: aggregate and present all risk data of your system to the people involved and make sure your barriers are fully operational. Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture Several distinct applications, but with interfaces Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 968 170 219 271 50 287 In the last 12 months 378 66 85 105 19 111 Sectors of implemented projects Banking (1%), Insurance (1%), Industry and services (80%), Public sector (17%), Others (1%) Average number of users per solution From 0 to 5 Functional areas coverage* Technical areas coverage*
  • 41. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 41 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments Challenge Optimum SA Challenge Optimum SA Plantaporrêts 3 1205 Geneve, Switzerland www.click-n-manage.com David BALME CEO +41 (0)2 27 38 13 11 / +41 (0)7 88 92 68 13 david.balme@optimum.ch VENDOR ID CARD Creation date 11/08/1994 Particularities and differentiating factors Global workforce 10 Click-N-Manage is the perfect tool to describe and optimize any type of corporate operations in full compliance with ISO standards or regulatory requirements.RMIS workforce 5 RMIS implementation workforce 3 RMIS R&D workforce 3 Area(s) of presence Asia (South West, South and East) Europe (West and Central) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) The name of the global SIGR solution is Click-N-Manage consisting of several integrated and complementary modules: Click-N-Doc to describe the operation - Click-N-Check to check the compliance - Click-N-Train to manage skills - Click-N-Secure to manage risks - Click-N-Share to manage the communication around the RMIS Main focus Risk Management Strengths according to the vendor 1- Integrated vision of any vital aspects related to the operation of the company (stakeholders, requirements, objectives, risks, processes, procedures, indicators, assets, employees, training plans, ...) 2- Easy of use (no beforehand training required) 3- Substantial assistance to effectively administer management systems Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 40 0 3 0 0 0 In the last 12 months 10 0 2 0 0 0 Sectors of implemented projects Industry and services (70%), Public sector (30%) Average number of users per solution From 51 to 100 Functional areas coverage* Technical areas coverage*
  • 42. RMIS Panorama 2018 42 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments Dell Technologies - RSA Dell Technologies - RSA Immeuble River Ouest, 80 Quai Voltaire 95870 Bezons, France +33 (0)1 39 96 30 00 www.rsa.com Marius CHINGARU PreSales +33 (0)7 61 93 50 63 marius.chingaru@rsa.com VENDOR ID CARD Creation date 01/01/1982 Particularities and differentiating factors Global workforce 150 000 Our perspective is “INSPIRE EVERYONE TO OWN RISK”.This means you engage your first, second and third lines of defense into a cohesive approach to identify, assess, decision, treat and monitor risk. RSA Archer is recognized by industry analysts as providing superior risk management solutions. RMIS workforce 800 RMIS implementation workforce 100 RMIS R&D workforce 400 Area(s) of presence Europe Oceania America Africa (North, West, South) Asia (South West and East, South Central, East) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) The value proposition of the ARCHER® platform revolves around the following solutions: Archer® Operational Risk Management, Archer® Audit Management, Archer® Third Party Governance, Archer® IT Risk Management, Archer® Business Resiliency, Archer® Corporate Compliance. Main focus Risk Management Strengths according to the vendor The RSA Archer GRC platform is unique. It offers advanced management capabilities governance, risk and compliance through its collaborative, flexible and unified platform. The ease of configuration by business users and the consolidation of data are very often underlined as differentiating points. Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 300 5 130 750 70 150 In the last 12 months 50 0 0 0 0 0 Sectors of implemented projects Bankin (25%), Insurance (10%), Industry and services (30%), Public sector (10%), Others (25%) Average number of users per solution From 201 to 500 Functional areas coverage* Technical areas coverage*
  • 43. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 43 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments DELTA RM DELTA RM 6 rue Beauregard 75002 Paris, France www.deltarm.com Antoine CLEMENDOT ERM & SIGR consultant +33 1 40 41 94 25 / +33 6 07 54 85 89 antoine.clemendot@deltarm.com VENDOR ID CARD Creation date 13/06/2013 Particularities and differentiating factors Global workforce 10 Our mission at DELTA RM is to offer to Risk Managers, working for organisations of all sizes and all sectors, a robust and sustainable methodology so as to manage and monitor its corporate and major risks, and to provide pragmatic and user-friendly tools based on new technologies (dashboard, reporting, interactivity, collaborative aspect). RMIS workforce 10 RMIS implementation workforce 5 RMIS R&D workforce 4 Area(s) of presence Western Europe VENDOR’S AVAILABLE SOLUTION(S) Solution(s) Complete risk management application // Risk & Indicators: simply manage your risks and action plan // Incident & Insurance: manage your insurance efficiently // Control: assess your overall level of control // Audit: enhance your transversal vision / / Compliance: diagnose your devices Main focus Risk Management Strengths according to the vendor Our solutions and our approach DELTA RM are a global, pragmatic and sustainable proposal. We deliver tailor-made method and tools as a turnkey solution including ERM consulting, functional flexibility, agile project management, and change management. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 32 1 0 0 0 0 In the last 12 months 8 0 0 0 0 0 Sectors of implemented projects Insurance (5%), Industry and services (95%) Average number of users per solution From 101 to 200 Functional areas coverage* Technical areas coverage*
  • 44. RMIS Panorama 2018 44 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments EFRONT eFront 2 rue Louis David 75116 Paris, France +33 1 49 96 40 60 ermcrm.efront.com Martin DE BALORRE Product Manager / Pre-Sales +33 1 83 79 85 85 / +33 6 84 52 01 38 mdebalorre@efront.com VENDOR ID CARD Creation date 01/01/1999 Particularities and differentiating factors Global workforce 800 eFront is an international software editor and GRC European leader. With 15 years of experience in this field, an extremely solid financial base, and an innovative R & D, eFront is the partner, expert, which accompanies you in your projects today and tomorrow. RMIS workforce 90 RMIS implementation workforce 43 RMIS R&D workforce 30 Area(s) of presence Asia Europe (West, North and Central) North America Africa (North, Center, South) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) eFront ERM Risk: risk mapping, incident and loss management eFront ERM Compliance: compliance Management eFront ERM Control: self-assessments, permanent control, SOX eFront ERM Audit: planning of resources and missions, execution, reporting, follow-up of recommendations eFront ERM BCP: business continuity eFront ERM Analytics: native dynamic reporting solution Main focus Internal Control - Compliance Strengths according to the vendor eFront ERM is the solution that combines the best market practices with the power of parameterization, enabling rapid and efficient deployment. Its dynamic reporting and data drilldown capabilities, ergonomics and design ensure adoption for all users Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 130 10 0 0 0 0 In the last 12 months 11 1 0 0 0 0 Sectors of implemented projects Banking (25%), Insurance (45%), Industry and services (15%), Public sector (15%) Average number of users per solution From 201 to 500 Functional areas coverage* Technical areas coverage*
  • 45. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 45 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments ENABLON Enablon 2 Boulevard Georges Clémenceau 92400 Courbevoie, France www.enablon.com Grégory ENARD Product owner / Product Manager +33 (0)1 47 33 64 65 / +33 (0)6 19 30 11 53 gregory.enard@enablon.com VENDOR ID CARD Creation date 01/01/2000 Particularités et éléments différenciants Global workforce 370 Enablon offers the most exhaustive solution on the market, combining applications and content into tailored solutions to enable organizations to manage their risks, ensure conformity and optimize continuous improvement. Enablon has an international footprint with 10 offices around the orld and over 1.000 international clients. RMIS workforce RMIS implementation workforce RMIS R&D workforce Area(s) of presence Asia (North, South East) Oceania Europe America Africa (North, West, Central, South) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) The Enablon platform 8 is a set of complementary software solutions covering the issues of the GRC, the main ones of which are: Risk Management, Event Management, Management of Action Plans, Internal Control, Internal Audit, Compliance and Regulatory Watch , Business Continuity Management, Claims and Insurance Management, Goal and Performance Management ... Main focus Risk Management Strengths according to the vendor Enablon is recognized as a market leader in CRM solutions enabling organizations to manage all their business and operational risks. The completeness of the offer combined with the modularity of the platform and a recognized user experience enables Enablon to support its customers according to their needs. Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture An integrated platform composed of several interconnected Applications and Modules based on the same technological base. Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 270 10 5 110 2 15 In the last 12 months 15 3 2 10 0 3 Sectors of implemented projects Banking (10%), Insurance (5%), Industry and services (70%), Public sector (3%), Others (12%) Average number of users per solution From 501 to 1000 Functional areas coverage* Technical areas coverage*
  • 46. RMIS Panorama 2018 46 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments GRAS SAVOYE WILLIS TOWERS WATSON GRAS SAVOYE 33-34 Quai de Dion Bouton, CS 70001 92814 Puteaux, France +33 1 41 43 50 00 www.grassavoye.com Christelle NOCCA Responsible SIGR +33 1 41 43 69 86 / +33 6 32 63 72 16 christelle.nocca@grassavoye.com VENDOR ID CARD Creation date 01/01/1907 Particularités et éléments différenciants Global workforce 3 800 Gras Savoye Willis Towers Watson is an international Consulting, Insurance Brokerage, Management and Global Solutions Company serving clients worldwide.RMIS workforce 70 RMIS implementation workforce 15 RMIS R&D workforce 10 Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) UNIVERSE Main focus Insurance Management Strengths according to the vendor Our risk and insurance approach is integrated: it includes the tools, consulting and brokerage aspects. Our work, in synergy with our clients over the long term, allows us to be innovative and to build optimization strategies adapted to the context and the needs of the company. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 30 0 5 5 2 0 In the last 12 months 10 0 2 2 2 0 Sectors of implemented projects Banking (15%), Industry and services (85%) Average number of users per solution From 501 to 1000 Functional areas coverage* Technical areas coverage*
  • 47. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 47 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments IBM France IBM France 110 boulevard de la Salle F-45760 Boigny-sur-Bionne, France +33 2 38 55 77 77 www.ibm.com Isabelle GILLOT Risk and Compliance Sales +33 1 58 75 21 35 / +33 6 74 40 70 85 isabelle.gillot@fr.ibm.com VENDOR ID CARD Creation date 16/06/1911 Particularités et éléments différenciants Global workforce 380 300 IBM's unparalleled history of innovation and success across all industries and facets of a business. For over 100 years, we have touched every industry, while at the same time delivering unmatched solutions to a company's everyday needs. Significant innovations are in the Cognitive functions with Watson. RMIS workforce 900 RMIS implementation workforce 300 RMIS R&D workforce 200 Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) IBM OpenPages Main focus Risk Management Strengths according to the vendor The IBM OpenPages GRC Platform delivers a modular platform for foundational GRC, enabling businesses to deploy scalable solutions for managing enterprise wide risk and compliance. Designed to increase overall productivity and efficiency, the OpenPages GRC Platform supports agile implementation for rapid time to value Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 225 35 85 354 55 17 In the last 12 months 12 4 8 8 3 0 Sectors of implemented projects Banking (70%), Insurance (20%), Industry and services (5%), Public sector (5%) Average number of users per solution From 501 to 1000 Functional areas coverage* Technical areas coverage*
  • 48. RMIS Panorama 2018 48 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments Kermobile Solutions Kermobile Solutions 44 rue de Lisbonne 75008 Paris, France +33 (0)1 58 62 52 13 www.kermobile.com Bruno DE TERLINE General manager +33 (0)1 58 62 52 13 / +33 (0)6 09 52 03 87 bruno.deterline@kermobile.com VENDOR ID CARD Creation date 07/10/2015 Particularités et éléments différenciants Global workforce KerClaim, KerPol and KerDys apps optimise the management of insurance claims, insurance policies and incidents. By streamlining and securing the process of claims filing, insurance policies & incidents management in real time, the apps provide key support to business controllers and decision makers, speeding up claims management, and helping them improve insurance costs and customer satisfaction. Last but not least, these apps provide an advanced reporting tool. RMIS workforce RMIS implementation workforce RMIS R&D workforce Area(s) of presence Asia Oceania Europe America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) KerClaim - Real estate claims management module KerPol - Insurance Policy Management Module KerDys - Malfunction Management Module Main focus Management of claims, insurance and malfunctions. Strengths according to the vendor Combining mobile, web and advanced reporting technologies, KerClaim, KerPol and KerDys make an economical solution that is quick to setup and easy to use. Data hosting In the vendor's information system Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 20 0 0 0 0 0 In the last 12 months 15 0 0 0 0 0 Sectors of implemented projects Banking (5%), Insurance (5%), Industry and services (40%), Public sector (40%), Others (10%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  • 49. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 49 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments KEYWORD SD Keyword SD ZAC de Tournézy, 90 allée Sacha Guitry 34070 Montpellier, France www.keyword.fr Serge CLAUSS Sales Director +33 4 67 07 72 00 / +33 6 03 88 26 81 serge.clauss@keyword.fr VENDOR ID CARD Creation date 04/01/1985 Particularités et éléments différenciants Global workforce 20 Bespoke or Ready-to-use GRC and EFM solutions - Agile customization by non IT staff - Open IT Architecture – High Availability and Performances – Mass Volumes of Data – On Premises, Outsourcing, SaaS Mode – Change Management and Guarantee of Upgrading RMIS workforce 18 RMIS implementation workforce 8 RMIS R&D workforce 7 Area(s) of presence Western Europe Africa (North and West) VENDOR’S AVAILABLE SOLUTION(S) Solution(s) ISIMAN GRC : Governance - Risk Management and Compliance ISIMAN EFM : Fight against fraud and financial loss ISIMAN ISO : ISO 9001 - 14001 - 22001 - 45001 Certification ISIMAN SDI : Documentary Ecosystem for users Main focus Internal Control - Compliance Strengths according to the vendor Bespoke or Ready-to-use GRC Solutions - Agile customization by non IT staff - Open IT Architecture – High Availability and Performances – Mass Volumes of Data – On Premise, Outsourcing & SaaS Modes – Change Management and upgrades Data hosting In the vendor's information system, In the information system of a subcontractor of the vendors or In the information system of the client. In any case in the customer's country. Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 25 10 0 1 0 0 In the last 12 months 5 3 0 0 0 0 Sectors of implemented projects Banking (35%), Insurance (5%), Industry and services (30%), Public sector (30%) Average number of users per solution From 201 to 500 Functional areas coverage* Technical areas coverage*
  • 50. RMIS Panorama 2018 50 / 85 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY (*) The results calculated on these charts are based on vendors’ self-assessments LEGAL SUITE Legal Suite 8 rue de Saint Cloud 92150 Suresnes, France (+33)1 41 38 75 75 www.legal-suite.com Lionel SCHWIRTZ Deputy CEO – Operations (+33) 1 41 38 75 71 / (+33) 6 03 69 97 65 lschwirtz@legal-suite.com VENDOR ID CARD Creation date 03/03/2000 Particularités et éléments différenciants Global workforce 80 Legal Suite, a Septeo Group company, is a leading global provider of Enterprise Legal Technology®. Legal Suite’s software applications address the day-to-day needs of legal departments.RMIS workforce 80 RMIS implementation workforce 35 RMIS R&D workforce 13 Area(s) of presence Western Europe North America North Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) Galexy's multi-modular solution consists of the following modules: - the Contracts module, - the Consulting module, - the Litigation module, - the Companies module, - the Delegations of authority (legal and banking) modules, - the PI modules (trademarks, patents, domain names), - the real estate lease module - the Contract Management module, - the Insurance module, - the E-billing module. Main focus Risk Management Strengths according to the vendor Combining its technological know-how and legal expertise, Legal Suite provides for a wide range of legal management modules, tailored to each area of law. Data hosting In the information system of a subcontractor of the vendor or In the information system of the client Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 455 25 20 100 0 0 In the last 12 months 40 5 10 20 0 0 Sectors of implemented projects Banking (20%), Insurance (10%), Industry and services (35%), Public sector (25%), Others (10%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*
  • 51. RMIS Panorama 2018 RMIS Panorama 2018 – Copyright © 2018 AMRAE, in partnership with EY 51 / 85 (*) The results calculated on these charts are based on vendors’ self-assessments LexisNexis LexisNexis 141 rue de javel 75015 Paris, France www.lexisnexis.fr Anna KEVORKIAN Editorial Compliance Manager +33 (0)1 45 58 90 00 anna.kevorkian@lexisnexis.fr VENDOR ID CARD Creation date 01/01/1907 Particularités et éléments différenciants Global workforce 35 000 Publisher of legal content and online solutions and software for each legal profession (lawyers, corporate lawyers, accountants, notaries, bailiffs, local authorities).RMIS workforce 3 000 RMIS implementation workforce RMIS R&D workforce Area(s) of presence South East Asia Europe North and South America Africa VENDOR’S AVAILABLE SOLUTION(S) Solution(s) LexisNexis Compliance Assurance Main focus Internal Control - Compliance Strengths according to the vendor Completeness of our contents Data hosting In the vendor's information system Solution architecture A single application with several modules Number of RMIS clients In Europe In Africa In Asia In North America In south America In Oceania Total 15 0 0 0 0 0 In the last 12 months 2 0 0 0 0 0 Sectors of implemented projects Banking (10%), Insurance (90%) Average number of users per solution From 6 to 50 Functional areas coverage* Technical areas coverage*