Fatih Boran Berber

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Adding up 25 years of hands-on experience on ICT, mainly on product and services, I have decided to establish our own startup ICT Company, Tekn@SOR technology Corp in 2011. We did accumulate expertise on popular Computer & Mobile & Internet Technologies, built our own Knowledge Base and CRM System running on Cloud. We partnered with Turk Telekom and built "11820 Technology Support Center", the one and only Technology Call Center for SME and Residential customer segments within EMEA region. We have serviced over 700,000 customers, with 80% first-call-resolution. Not only serving successfully for 5 years with more than 1,000,000 calls, we are also awarded the bronze medal in Best Help De...

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Fatih Boran Berber

Presentations

Innovation incubation concept_v2

innovation and incubation workshop for Telecom

Hub istanbul startup presentation in English

Teknosor banking v5

Teknosor Telefonla Teknik Destek sunumu

Teknosor Teknoloji Destek Hizmetleri

Teknosor Technology Support Services

Call Center Based Technology Support Services for Africa

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