Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Vox_T_Corporate_Brochure

  • Be the first to comment

  • Be the first to like this

Vox_T_Corporate_Brochure

  1. 1. contents Vox Telecom Overview Points of Presence International Infrastructure Product Overview Access & Connectivity Voice Solutions Infrastructure Services Security Solutions Messaging & Collaboration Mobility Solutions Consulting & Software Integration Management & Monitoring 1 1 2 3 7 11 15 19 23 27 31 35
  2. 2. Page 1 hi! Vox Telecom Limited is a leading telecoms operator, providing voice, data and collaboration services to the South African market. The Group competes in both the business and consumer sectors and has primary offices in Johannesburg, Pretoria, Durban, Cape Town and Port Elizabeth. Vox Telecom, established in 1998, has established itself as one of the major players in the telecoms market and is one of the largest black-owned telecommunications companies in South Africa. As a licensed network operator, Vox Telecom provides a suite of comprehensive enterprise, SME and consumer telecommunications solutions that include alternative voice solutions, data access and ISP services, cutting-edge cloud services, a variety of PBX and video conferencing services, telephony management systems, faxing and text messaging applications. Vox Telecom’s unbiased approach when it comes to technology, combined with a dedication to cost minimisation and an uncompromising attitude towards service delivery, has resulted in long-term partnerships with thousands of South African corporates, government organisations, SMEs and consumers. In order to ensure uncompromised customer service levels, Vox Telecom operates offices in all the major metros around South Africa, as well as in East London, Upington, Mmabatho, Polokwane, Kimberley, Bloemfontein and Nelspruit. Vox Telecom’s national footprint also extends to 30 agencies around the country. Vox Telecom has built long-term partnerships with thousands of South African corporates, government organisations, SMEs and consumers - and prides itself on technical expertise, innovation and the delivery of superior product quality. Vox Telecom retains accountability for all implemented technology and systems, and offers an uncompromising attitude towards service delivery backed by an extensive team of account managers, technical engineers and a 24/7/365 support centre. With more than 13 Points of Presence (PoPs) and Consumer/SME branches and agencies spread throughout the country, Vox Telecom is well positioned to offer localised, uninterrupted service delivery to all our customers. Comprehensive fibre redundancy both locally and internationally ensures VoxTelecom’s world class network offers customers an unparalleled experience and complete peace of mind. PORT ELIZABETH POLOKWANE VOX WAVERLEY RICHARDS BAY DURBAN KIMBERLEY BLOEMFONTEIN INTERNET SOLUTIONS BREE STR. FRICKER RD CENTURION TERACO CAPE TOWN TERACO NEOTEL MIDRAND NELSPRUIT RUSTENBURG TERACO we’ve PoPed up everywhere we’ve got you covered Overview Points of Presence Vox Telecom | welcome
  3. 3. Page 2 service delivery EAST COASTWEST COAST JOHANNESBURG WAVERLEY SOUTH AFRICA UNITED KINGDOM CAPE TOWN NEWLANDS LONDON TELEHOUSE EASSY LONDON TELECITY TERACO DURBAN WESTVILLE WACS SAT3 WACS SEACOM Vox Telecom was the first South African company to interconnect with Telkom in London and the first alternative telco to interconnect locally with all the major incumbents. With complete redundancy on the East and West coasts, two PoPs in London and links into independent Teraco environments, we are well positioned to offer customers a continuously accessible service. International infrastructure | Vox Telecom uncompromising attitude towards
  4. 4. Page 33Page Vox Telecom - Product Overview | overview product
  5. 5. Page 4 ACCESS & CONNECTIVITY Vox Telecom offers a full suite of access and internet connectivity services, including DSL, Diginet, fibre, wireless and satellite. Vox Telecom also provides a variety of ways to customise internet access solutions to suit location and business requirements. Our high- tech data centres offer both virtualisation and full secure server hosting in completely redundant environments. Local peering with all major players, comprehensive SLAs and international redundancy mean Vox Telecom’s bandwidth, APN and VPN services are unrivalled. VOICE SOLUTIONS Vox Telecom offers high-quality, sophisticated IP voice services, as well as state-of-the-art installed or hosted PBX systems, messaging services and telephony management services. Our IP voice services offer customised, powerful new ways to communicate, while helping decrease total cost of ownership. Vox Telecom’s voice solutions provide management simplification, industry-leading SLAs with comprehensive reporting, and full integration into smartphones and PCs. Our range includes PBX, IP Centrex and managed voice solutions. INFRASTRUCTURE SERVICES Vox Telecom’s comprehensive range of outsourced infrastructure services offer a highly customised, reliable IT infrastructure and complete management of your IT environment designed to meet the dynamic needs of today’s businesses. Infrastructure solutions are crafted to achieve the most appropriate and redundant system for every customer, with every solution offering a complete managed service. These services include hosting, virtualisation, application delivery, storage, back-up services and IT management. Vox Telecom Product Overview | Vox Telecom - Product Overview
  6. 6. Page 5Vox Telecom - Product Overview | SECURITY SOLUTIONS For businesses, a security breach usually entails financial penalties, loss of reputation and business, and potential legal action. As the threat of security breaches grow exponentially, security is a vital element of every business strategy. However, it remains one of the most challenging organisational disciplines to understand, implement and maintain. Vox Telecom’s security solutions assist with simplifying this complex world, while managing threats, reducing risk and meeting compliance standards. Our security solutions cover all requirements, including desktop and network security, access control, information and event management and risk and compliance assessments. MESSAGING & COLLABORATION Today, all businesses seek to harness the collective power of individuals. Collaboration brings together individuals who have varying knowledge, experience and skills to work toward a common goal. Vox Telecom’s messaging and collaboration solutions empower businesses to increase productivity whilst reducing travel costs, improving and personalising communication, and improving decision making. Our range includes email, fax, voice conferencing, SMS, video conferencing and collaboration tools. MOBILITY SOLUTIONS Bring Your Own Device (BYOD) popularity is forcing IT departments to assess the security, integration and cost headaches introduced by the proliferation of smartphones, tablets and other mobile devices in the workplace. Vox Telecom’s Enterprise Mobility solutions are designed to assist businesses with seamless and secure integration of mobile devices into corporate networks, and to manage costs, maximise value and take full advantage of the productivity opportunities that mobile devices bring to organisations. Our mobility solutions include corporate APN, Wi-Fi, Mobile Data services and cater for the management of mobile devices, mobile content, mobile expense and mobile applications. CONSULTING & SOFTWARE INTEGRATION Consulting & Software Integration focuses on delivering professional ERP, CRM, IT consulting services and Business Intelligence offerings based on the business and productivity software from Microsoft, including Microsoft Dynamics GP, Microsoft Dynamics CRM, SQL Server, SharePoint, Office 365 and Microsoft Lync. Vox Telecom’s Project Methodology is based on Microsoft “Sure Step”, and with the longest standing Dynamics GP partnership in South Africa together with an expert understanding of software solutions and business requirements, project success is ensured with quantifiable deliverables, whilst setting and maintaining expectations and achievable delivery timeframes. Vox Telecom’s team of dedicated and professional consultants bring over 100 years of combined experience in ERP, CRM and IT consulting, guiding your business through the ever changing and complex IT environment. The managed service offering includes accounting, payroll and statutory compliance services for companies or smaller organisations.
  7. 7. Page 6 Vox Telecom continues to have a major impact on the telecommunications landscape in South Africa MANAGEMENT& MONITORING SOLUTIONS Vox Telecom’s management and monitoring solutions ensure peace of mind when it comes to business risk mitigation. Comprehensive solutions monitor everything in a business from hardware and application performance, to capacity utilisation, expense and fraud monitoring to actual monitoring of premises. Vox Telecom’s range caters for all telephony management and reporting, network and application monitoring and CCTV monitoring. SERVICE LEVEL AGREEMENTS Vox Telecom offers comprehensive SLAs to cater for customers with business-critical, advanced technology solutions requiring additional levels of support. The range of SLAs available operate to the highest support standards, delivered by qualified, certified engineers and feature defined support parameters, quantifiable reports and proactive notifications backed by a money-back guarantee for non- delivery. MANAGED SERVICES Deploying and maintaining advanced technology solutions can be complex, involving many technical decisions. It requires the experience of individuals who have successfully implemented technical deployments and understand the process. All the services delivered by Vox Telecom are developed and delivered within the ITIL framework. Vox Telecom’s 24/7/365 Service Centre delivers a single point of contact, offering proactive monitoring of all technologies. Second line support is delivered by a team of certified engineers, supporting enterprise-level SLAs. The managed services portfolio caters for medium enterprises all the way up to large, multi-site corporate customers and their diverse requirements. CLOUD SERVICES The Vox Telecom Cloud has been developed from the ground up and features a cutting-edge network, data centre, infrastructure, one of the broadest application layers and industry-leading SLAs with fully managed services when required. Only superior technology is employed, which is fully compliant with current legislation and ensures users access to the most up-to-date applications. Businesses can procure IT services without investing in expensive assets and resources and enjoy the luxury of paying only for what they use. Vox Telecom’s state-of-the-art cloud services offer a flexible, cost-effective alternative for delivering IT services in a way that complements existing systems and processes. We do this by offering innovative, reliable products that are competitively priced and are supported by outstanding customer service. | Vox Telecom - Product Overview
  8. 8. Page 7Vox Telecom - Access & Connectivity | connectivity access &
  9. 9. Page 8 complete redundancy international > Full suite of access & internet connectivity services > Carrier-grade network with more than 13 Points of Presence (PoPs) spread throughout the country and 2 in London > Complete international redundancy > Consumer and enterprise products that offer high-quality, reliable connectivity > Connectivity solutions for every environment, anywhere in South Africa > Managed services element provides complete peace of mind access & connectivity Introduction Vox Telecom offers a full suite of access and internet connectivity services, including DSL, Diginet, fibre, wireless and satellite. Vox Telecom also provides a variety of ways to customise internet access solutions to suit location and business requirements. Our high- tech data centres offer both virtualisation and full secure server hosting in completely redundant environments. Local peering with all major players, comprehensive SLAs and international redundancy mean Vox Telecom’s bandwidth, APN and VPN services are unrivalled. | Vox Telecom - Access & Connectivity
  10. 10. Page 9 DSL • A range of ADSL solutions to fit both business and consumer requirements. • High-speed, quality network that offers cost-effective connectivity and completely unshaped solutions for business. • Available country wide, with round-the-clock support and an easy-to-use customer zone. • Hardware and static IP addresses with Business ADSL solution. • Capped and uncapped options available, with line speeds varying from 1Mbps to 40Mbps. Fibre • Multi-point, high-speed connectivity between sites in order to improve speed and security, add redundancy and lower costs. • Fast, secure and redundant first-world fibre access, and offers scalable bandwidth that grows with your business. • Perfectly suited to convergence and offers a QoS- enabled service with 24/7/365 support. • Simple to integrate into your existing LAN. Wireless • A quickly deployable corporate wireless service that is offered on both licensed and open spectrums. • Dedicated, symmetric last-mile wireless access that is perfect as either a primary or redundant link. • Short lead times, reliability and guaranteed SLAs make wireless a viable alternative to fixed-line services such as Diginet and fibre. • Scalability and flexibility mean a quick upgrade path, and reliability is guaranteed through a 99.5% access link uptime SLA. Satellite • A quick-to-install broadband satellite service that delivers reliable, high-speed internet connectivity to users in areas with limited or no internet access, at costs comparable to current terrestrial services. • With services on both Ka- and Ku-band, availability is guaranteed throughout southern Africa. • Fast, reliable and wide-reaching internet access that is available in both capped and uncapped plans. • Suitable for both businesses (primarily as a failover link) and home users, satellite eliminates fixed-line unavailability risks, as well as cable theft or poor signal strength concerns. Cost-effective connectivity on a high-speed, quality network DSL Fast, secure & redundant first-world fibre access Fibre Symmetric, last-mile wireless access that’s quick to deploy Wireless Quick-to-install broadband satellite that’s available anywhere Satellite Secure virtual private network that can be accessed from anywhere MPLS World-class network that offers a high- quality connectivity experience Bandwidth Portfolio Vox Telecom - Access & Connectivity |
  11. 11. Page 10 • With installers on standby around the country, satellite is a cost-effective broadband solution that brings high- speed internet to all rural or under-serviced areas. Mobile Data & APN • Mobile data access solutions for enterprise and corporate customers that offers secure connectivity to both the internet and existing MPLS services from anywhere. • Reduced employee data costs with centralised control (and data budget notifications). • Cost effective usage of bandwidth by allowing all users to utilise the same, cost-effective bandwidth bundle. MPLS • Create a fully managed, secure virtual private network that can be accessed from anywhere. • With seamless network interaction to your existing intranets (from any location), this VPN solution is designed to provide secure, reliable transport of critical applications across a unified platform. • Infrastructure is based on MPLS (Multiprotocol Label Switching) and offers both QoS and CoS traffic engineering options. Bandwidth • With more than 13 Points of Presence (PoPs) spread throughout the country (and 2 in London), as well as complete redundancy on the East and West coasts, Vox Telecom’s world-class network offers customers an unparalleled connectivity experience. • With plans designed for both consumers and enterprises, all focus remains on quality, affordability and reliability. high quality, reliable connectivity | Vox Telecom - Access & Connectivity carrier-grade network
  12. 12. Page 11Vox Telecom - Voice Solutions | solutions voice
  13. 13. Page 12 > Sophisticated IP voice services that deliver high quality voice and save money > Complete corporate voice solutions that offer an infrastructure alternative > Fully managed, on-site PBX that allows easy migration to IP telephony > Full feature, on-site IP PBX with no dependency on expensive proprietary solutions > Cloud-based IP PBX with DSL last mile connectivity > Fully managed and hosted IP contact centre solution voice solutions Vox Telecom offers high-quality, sophisticated IP voice services, as well as state-of-the-art installed or hosted PBX systems, messaging services and telephony management services. Our IP voice services offer customised, powerful new ways to communicate, while helping decrease total cost of ownership. Vox Telecom’s voice solutions provide management simplification, industry-leading SLAs with comprehensive reporting, and full integration into smartphones and PCs. Our range includes PBX, IP Centrex and managed voice solutions. Introduction | Vox Telecom - Voice Solutions fully managed on-site PBX complete voice solutions corporate
  14. 14. Page 13 On-site PBX • On-site PBX solution that enables customers to migrate to an IP telephony environment through a phased roadmap approach. • Transition into a full-fledged IPT environment at a low cost. • Various purchase options to suit any financial management style. • Equipped with both TDM and IP functionality. • Supports multiple technologies (TDM, IP, DECT and WLAN). • Partnerships in place with market-leading, trusted brands. • Unified communications and collaboration technology. • Scalable and affordable. IP Telephony • Fully managed, open-sourced hosted IP telephony solution utilising DSL last-mile access. • Superb quality telephony at a fraction of the price of traditional PBX solution. • Port number/s to the Vox Telecom network. • Feature-rich and fully customisable hosted PBX solution that will ensure lower capital investment and telephony costs. • Best of breed technology. • All telephony solutions can be paired with Verto Connect, Vox Telecom’s hosted contact centre offering. Fixed & Mobile GSM • Advanced least cost routing technology using GSM SIM termination. • Fully managed service that drastically reduces your telephony bill. • Reduced rates on cellular, local, and national calls. • No minimum billing applied. • No SIM-related subscription charges or “bundled minutes” requiring utilisation management. • Industry-leading Service Level Agreement (SLA). • No PBX-related charges. • Configuration checks, routing programming and all maintenance included. Cloud-based IP PBX solutions for any size of business Host Go PBX Fully managed on-site PBX systems that enable an IP telephony integration path On-Site PBX Hosted IP telephony & contact centre platforms IP Telephony Fully managed Least Cost Routing for cellular, local & national calls Fixed & Mobile GSM Portfolio Vox Telecom - Voice Solutions |
  15. 15. Page 14 | Vox Telecom - Infrastructure Services
  16. 16. Page 15Vox Telecom - Infrastructure Services | services infrastructure
  17. 17. Page 16 Vox Telecom’s comprehensive range of outsourced infrastructure services offer a highly customised, reliable IT infrastructure and complete management of your IT environment designed to meet the dynamic needs of today’s businesses. Infrastructure solutions are crafted to achieve the most appropriate and redundant system for every customer, with every solution offering a complete managed service. These services include hosting, virtualisation, application delivery, storage, back-up services and IT management. infrastructure services > Reduction in infrastructure, hardware, bandwidth, licencing & support costs due to true cloud migration options > Fully redundant, enterprise-class infrastructure at a fraction of the cost Deliver applications to virtually any device or smartphone > Complete outsourcing of IT environment > Access to technology experts, avoiding the resources, hassle & expense required for on-going systems management > Fully managed online backup solution for critical data Introduction | Vox Telecom - Infrastructure Services access to experts technology fully managed online backup solution
  18. 18. Page 17 Server, Desktop & LAN support • Gain complete peace of mind by outsourcing your IT maintenance and monitoring. • More than a decade of experience in IT support. • One-stop shop for technical support, infrastructure supply and hardware rentals. • A team of certified engineers (including Microsoft, Cisco and Fortigate certification). • Proactive remote monitoring and daily health checks. • Offsite backup storage, ensuring business continuity, compliance and risk mitigation. • Fix your monthly IT support spend. • Securing your information, managing personal devices, firewalls and policy compliance. • Optimisation and integration of all communications - get advice on everything from mail environments to smart devices. • Manage and optimise all Microsoft software licencing. • Immediate support wherever you are via industry- leading, secure remote management platform. • Solutions are tailored around your existing IT skills capability. Hosting • CCTV surveillance • Automated HVAC (heating, ventilation, and air conditioning) systems • 24/7/365 monitoring and support • Early smoke detection system • State-of-the-art fire suppression • Network diversity and performance • Flood detection • Redundant power and UPS • Flexible alert policies • IP-enabled data logging • Proximity card access • Forced entry alarm • Access monitoring • Remote device management • Remote administration • Door sensors • User access scheduling • Event logging Portfolio World-class hosting solutions offering comprehensive security Hosting Enterprise-grade hosting functionality at a fraction of the cost Virtualisation Deliver any application to virtually any device Application Delivery Store and save all data and access historical data forever Backup & Storage Access historical data forever Archiving Fully managed IT, hardware, licensing & power management Server, Desktop & LAN support Vox Telecom - Infrastructure Services |
  19. 19. Page 18 Virtualisation • Solutions built on the sophisticated VMware VSphere 5 hypervisor • Stable, secure, high availability Virtual Machines (VMs) • Easily configurable and allow granular customisation of VMs at any time • Hosted on world-class Cisco UCS Blades and EMC enterprise SANs • Plugged directly into Vox Telecom’s first-tier core network • Avoid capital expenditures incurred with new servers and storage area • Seamless delivery of service with instant access to scalable memory, processing and storage • Ideal for mission critical set of applications or delivering a simple website • Cost effective solutions to meet any business’s needs Archiving • Prevent data loss from natural and man-made disaster • More cost effective than using the traditional method of simply adding more storage (disks) and servers • Comply with relevant legislation and compliance issues • Retrieve historic information 24/7/365 • Continuous availability of archived data for reporting and compliance audits • Dramatically reduce managed storage costs related to both new equipment investments and inactive data or retired applications Backup & Storage • Fully managed online backup solutions for critical data • Award winning control panel • LAN discovery - full on-site data audit included • Guaranteed SLA of 99.5% uptime • Storage for all types of data • Dual data centres • Continuous data protection (CDP) Storage • Comprehensive file management via central storage of all vital data • Delivers secure remote access to important files and programmes • Manage bandwidth via real-time usage reports • Secure and controlled access to critical and private files on a per-user basis • Enhanced failover and disaster recovery • Designed to scale with any business • 24/7/365 monitoring and software maintenance Application Delivery • Delivery mechanism that delivers any application to any device (iPad, Android, Mac, and Linux) • Seamless, no additional development required • Use less bandwidth than Citrix or Terminal Services • Deliver MS Office alongside, including Hosted Exchange, providing a Virtual Desktop at a fraction of the cost • Users have instant access to their business applications as long as the device has a screen and an internet connection • Security is enhanced as there is no data to be intercepted on the customer’s network | Vox Telecom - Infrastructure Services
  20. 20. Page 19Vox Telecom - Security Solutions | security solutions
  21. 21. Page 20 For businesses, a security breach usually entails financial penalties, loss of reputation and business, and potential legal action. As the threat of security breaches grow exponentially, security is a vital element of every business strategy. However, it remains one of the most challenging organisational disciplines to understand, implement and maintain. Vox Telecom’s security solutions assist with simplifying this complex world, while managing threats, reducing risk and meeting compliance standards. Our security solutions cover all requirements, including desktop and network security, access control, information and event management and risk and compliance assessments. > Holistic solutions portfolio that provides complete network protection > Enables compliance with information protection legislation > Device & user control at any level > Contain & identify security breaches before they happen > Automate threat management & remediation security solutions device and user control Introduction at any level | Vox Telecom - Security Solutions
  22. 22. Page 21 Endpoint Security • Endpoint security is about protecting the devices that access the network at the last point, i.e. smartphones, tablets and PCs. • These points are typically the most vulnerable to viruses and hackers because they are more often than not the least guarded areas of the network. • Secure any device against viruses and malware, on a per device or per user model. Network Security • A comprehensive unified threat management system that ensures your network is protected. • Increased protection and productivity that connects offices and remote workers with ease. • Supports rapid network growth, as well as controlling and reporting on employees’ internet usage. • Faster up-times, reduced latency, simplified configuration options and 24/7/365 telephonic support. Authentication • An information and event management system enables a single view of multiple-location data in order to spot trends and identify patterns that are out of the ordinary. • The main purpose of this system is to reduce potential risks and security threats before they occur. • Multiple collection agents are deployed to gather security-related events from end-user devices, servers, network equipment (such as firewalls and intrusion-prevention systems) and forwarded to a centralised management console that constantly performs inspections and flags anomalies. Risk & Compliance Assessment • Risk and compliance software, analysed by an experienced team of engineers, assist with identifying governance and compliance requirements, deliver real- time insight into vulnerabilities and policies, and automate threat management and remediation. • With a single console that shows network and endpoint activity, it’s easy to pinpoint gaps in security compliance and identify vulnerabilities so that businesses can protect their most critical assets by focusing security investments where they matter most. Secure any device against viruses & malware Endpoint Security Unified threat management to protect your network Network Security Reduce potential risks & security threats before they occur Authentication Identify & implement governance & compliance requirements Risk & Compliance Assessment Portfolio holistic portfolio solutions Vox Telecom - Security Solutions |
  23. 23. Page 22 | Vox Telecom - Messaging & Collaboration
  24. 24. Page 23Vox Telecom - Messaging & Collaboration | messaging & collaboration
  25. 25. Page 24 > On-site and hosted messaging & collaboration services > Full suite of solutions to meet all business & consumer requirements > Best-of-breed technology offerings > Flexible business models > Fully-managed education solutions messaging & collaboration Today, all businesses seek to harness the collective power of individuals. Collaboration brings together individuals who have varying knowledge, experience and skills to work toward a common goal. Vox Telecom’s messaging and collaboration solutions empower businesses to increase productivity whilst reducing travel costs, improving and personalising communication, and improving decision making. Our range includes email, fax, voice conferencing, SMS, video conferencing and collaboration tools. Introduction fully managed education solutions full suite of solutions to meet all your requirements | Vox Telecom - Messaging & Collaboration
  26. 26. Page 25 Fax • Fax still remains the most effective option for delivering critical documents such as purchase orders, invoices, statements and application forms. • Fax is a secure point-to-point solution that is ubiquitous, traceable (audit trail) and cost effective. • The Vox Telecom fax portfolio is built on the RightFax platform, the world’s leading enterprise fax and document distribution solution. • RightFax enables a full suite of fax solutions, from full on-premise servers to cloud-based consumer and enterprise services Email • Hosted Exchange from Vox Telecom is a world-class hosted email messaging and collaboration service that offers a secure, efficient way to communicate. • Share contacts, calendars, task lists and public folders, and archive all mail, for half the price of an onsite server. • Access enterprise-grade email functionality at affordable prices, with no capital outlay. • Hosted in the cloud, multiple data centres ensures your mail is always backed up and running. • Web and mobile access to email, and advanced anti-spam functionality. SMS • Customised SMS solutions designed for consumer or enterprise requirements offer a powerful web-based interface with real-time campaign and message status delivery reports. • Gain access to dedicated SMS short codes with keyword routing to specific email destinations. • Both on-site and off-site solution offerings, with the ability to send and receive thousands of SMSs per hour via a bulk SMS web-services API. Collaboration & Learning • Digital collaboration is becoming increasingly important in today’s high-paced work environment. • Digital whiteboards offer powerful collaboration tools via interactive surfaces that take teamwork to the next level. • Work “live” on the same document or presentation from anywhere in the world. • Share presentations and documents effortlessly with an easy-to-use, one-click interface. • No note taking is necessary as documents and notes can be immediately emailed to all participants. • Vox Telecom’s collaboration tools integrate with Microsoft Lync, Office and existing video conferencing systems. High-definition video conferencing, with recording & streaming functionality Visual Communications Customised SMS solutions designed for consumer or enterprise needs SMS Interactive whiteboards that offer live collaboration & document sharing Collaboration & Learning World-class hosted email messaging & collaboration solution Email From on-premise to cloud-based consumer & enterprise fax services Fax Portfolio Vox Telecom - Messaging & Collaboration |
  27. 27. Page 26 Visual Communications • Multi-purpose boardrooms and environments that integrate all audio visual technologies into a single environment. • Mobile video conferencing app that lets you connect wherever you are. • Cloud-based hosted bridge that offers multi-point conferencing without investing in expensive infrastructure. • All-in-one video conferencing bundles that cut out exorbitant travel costs. • Hosted recording and streaming that enables you to broadcast your live and on-demand HD videos to anyone in the world – at the click of a button. • Gain complete peace of mind with the visual communications managed services portfolio. • Free instant teleconferencing service. • Dedicated solution architect assigned to each project. • Comprehensive consultation process to ensure optimal solution. flexible models business best-of-breed technology | Vox Telecom - Messaging & Collaboration
  28. 28. Page 27Vox Telecom - Mobility Solutions | mobility solutions
  29. 29. Page 28 mobility solutions > Control and manage mobile devices within the corporate network > Secure data & comfortably integrate devices > A multi-platform approach that works on every popular operating system > Essential in adopting a Bring Your Own Device (BYOD) policy > Complete management of mobile devices, applications, content & costs > Securely push security policies & applications to all devices > Allocate and manage voice & data budgets by user and/or mobile device Bring Your Own Device (BYOD) popularity is forcing IT departments to assess the security, integration and cost headaches introduced by the proliferation of smartphones, tablets and other mobile devices in the workplace. Vox Telecom’s Enterprise Mobility solutions are designed to assist businesses with seamless and secure integration of mobile devices into corporate networks, and to manage costs, maximise value and take full advantage of the productivity opportunities that mobile devices bring to organisations. Our mobility solutions include corporate APN, Wi-Fi, Mobile Data services and cater for the management of mobile devices, mobile content, mobile expense and mobile applications. Introduction complete management of mobile devices | Vox Telecom - Mobility Solutions
  30. 30. Page 29 Wi-Fi • Fully managed Wi-Fi suite for businesses (with comprehensive SLAs), with secure network access infrastructure that supports BYOD. • Network security is vital as Wi-Fi becomes increasingly prominent. • Simple, rapid deployment with centralised control and auto-provisioning of multiple devices. • Easily manage an extensive number of concurrent connections and access real-time monitoring and device management. • Comprehensive frequency planning based on building structures is offered by an experienced technical team. Mobile Data & APN • Mobile data access solutions for enterprise and corporate customers that offers secure connectivity to both the internet and existing MPLS services from anywhere. • Reduced employee data costs with centralised control (and data budget notifications). • Cost effective usage of bandwidth by allowing all users to utilise the same, cost-effective bandwidth bundle. Mobile Device Management (MDM) • Secure and manage mobile devices across multiple Operating systems e.g. iOS, Android, Windows and Blackberry. • Integrates into existing email and authentication environments such as Microsoft Exchange, ActiveSync, Active Directory and Lotus Notes. Mobile Expense Management (MEM) • Manage and monitor usage by user and/or devices. • Reduce cost of mobile data by implementing a corporate APN, Cloudware or user budgets. • Whilst mobility has potential to improve revenue and productivity, an unmanaged mobility rollout can result in increasing cost. • Effectively allocate and manage mobile voice, and data costs. Reduce costs by managing & monitoring usage by user and/or device Mobile Expense Management Mobile-enable business applications & content, & configure app-level policies Content & Application Management Secure and manage mobile devices across multiple operating systems Mobile Device Management Secure, mobile connectivity from anywhere Mobile Data & APN Fully managed Wi-Fi solution that offers network security & monitoring Wi-Fi Portfolio Vox Telecom - Mobility Solutions |
  31. 31. Page 30 Mobile Application Management (MAM) • Mobile-enable business applications and configure app-level policies via enablement and control. • Enablement creates true mobility of any application, and enables the delivery of legacy applications to virtually any device seamlessly and instantly. • Control offers a consolidated application storefront which provides both the tightest security and best end-user experience for the distribution and delivery and management of mobile applications company-wide. • Protects documents and email from unauthorised access and distribution. • Documents are encrypted and may only be opened within the container. • Content may be wiped should the device be lost, stolen or compromised. • Utilise Cloudware, to access content without storing a local copy on the device. allocate and manage voice and data budgets by user and/or device | Vox Telecom - Mobility Solutions multi-platform approach
  32. 32. Page 31Vox Telecom - Consulting & Software Integration | consulting & software integration
  33. 33. Page 32 Consulting & Software Integration focuses on delivering professional ERP, CRM, IT consulting services and Business Intelligence offerings based on the business and productivity software from Microsoft, including Microsoft Dynamics GP, Microsoft Dynamics CRM, SQL Server, SharePoint, Office 365 and Microsoft Lync. Vox Telecom’s Project Methodology is based on Microsoft “Sure Step”, and with the longest standing Dynamics GP partnership in South Africa together with an expert understanding of software solutions and business requirements, project success is ensured with quantifiable deliverables, whilst setting and maintaining expectations and achievable delivery timeframes. Vox Telecom’s team of dedicated and professional consultants bring over 100 years of combined experience in ERP, CRM and IT consulting, guiding your business through the ever changing and complex IT environment. The managed service offering includes accounting, payroll and statutory compliance services for companies or smaller organisations. consulting & software integration Introduction > Comprehensive software & consulting solutions to guide you through a rapidly changing IT environment > More than 100 years of combined experience in ERP and CRM consulting > Gain access to the full Microsoft productivity suite > Outsourced accounting & payroll services > Microsoft Silver Certified CRM & ERP partner > One of the first Microsoft Dynamics GP (formerly Great Plains) partners in South Africa > Reduce infrastructure, software & licencing costs by moving to the cloud | Vox Telecom - Consulting & Software Integration
  34. 34. Page 33 Portfolio SharePoint and Yammer – The new way to work together Collaboration Consulting and outsourced accounting & payroll services Consulting Services Microsoft Dynamics GP – Beyond basic financials & operations ERP Microsoft Dynamics CRM – Full customer relationship management CRM Microsoft Office 2013 & Office 365 – Full suite of productivity tools Licensing Licensing Microsoft Office 2013 & Office 365 – The business productivity tool of choice Which productivity suite is best for enterprise use? Microsoft Office 2013 still has the edge. Now with the flexibility of Office 2013 in the Cloud (Office 365) and OneDrive you can extend the use of Office in your company because users already know how to use it. When used with Dynamics CRM, SharePoint, SQL Server and Dynamics GP, Office 2013 or Office 365 has no challenges. CRM Customer relationship management can help reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver return on investment through marketing automation, customer service, and sales force automation. Microsoft Dynamics CRM helps you turn every customer into a happy and loyal customer. Extract full value by linking the customer relationship management system to Microsoft Dynamics GP system and gain access to a complete financial customer view. ERP Microsoft Dynamics GP – Beyond basic financials & operations Supported by years of innovation and with more than 41,000 customers, Microsoft Dynamics GP extends the reach of insight, productivity, and collaboration across your entire business. From basic reporting to sophisticated analyses, Microsoft Dynamics GP gives people across your organisation fast, relevant access to information using familiar Microsoft tools. Rapid, flexible deployment options, a familiar user experience designed to maximise personal productivity, and the ability to quickly bring together people and systems, which help you run your business efficiently and drive business success. gain access to productivity suite the full Microsoft Vox Telecom - Consulting & Software Integration |
  35. 35. Page 34 Collaboration SharePoint and Yammer – The new way to work together SharePoint introduces new ways to share your work and work with others, organise your projects and teams and discover people and information. Publish content to SharePoint from any Office application and share with people inside and outside your organization in a few simple clicks. Use the power of Yammer (the enterprise social network) with SharePoint and CRM to keep all your staff colleagues, suppliers and customers in the loop. Consulting Services ERP and CRM Consulting Experienced and qualified consultants and staff strategically connect your business and technology resources. As a Silver Certified Microsoft Dynamics ERP and CRM Partner with over 17 years of experience, VoxTelecom is an expert in the implementation of the Award Winning Dynamics Enterprise Resource Planning (ERP) application GP and the market leading Dynamics Customer Relationship Management Application (CRM) from Microsoft. VoxTelecom extends the reach of ERP and CRM by leveraging the technology stack from Microsoft including: • Office 2013 and Office 365 • SharePoint Server 2013 • SQL Server 2012 • Reporting services • Analysis server • Lync (Unified Communications) comprehensive solutions software & consulting outsourced payroll services accounting & | Vox Telecom - Consulting & Software Integration
  36. 36. Page 35Vox Telecom - Management & Monitoring | management & monitoring
  37. 37. Page 36 Vox Telecom’s management and monitoring solutions ensure peace of mind when it comes to business risk mitigation. Comprehensive solutions monitor everything in a business from hardware and application performance, to capacity utilisation, expense and fraud monitoring to actual monitoring of premises. Vox Telecom’s range caters for all telephony management and reporting, network and application monitoring and CCTV monitoring. management & monitoring > Monitor & control telephony usage and expenses > Manage & verify carrier & vendor performance, optimising return on communications investment > Measure end-to-end performance of business-critical applications in real-time > Ensure network performance without expensive hardware & maintenance costs > Remotely control access gates, server rooms & building lighting > Keep armed response contractors honest by monitoring service levels & response times Introduction Remotely control access gates, server rooms & building lighting | Vox Telecom - Management & Monitoring
  38. 38. Page 37 Web-based management of business telephony Telephony Management & Reporting Performance measurement of business-critical applications Remote monitoring service using an existing data link Network & Application Monitoring CCTV Monitoring Telephony Management & Reporting • Enjoy a holistic view of communication patterns and expense via a powerful web-based Communications Expense Management System (CEMS). • Provides a balance between ability and usability enabling organisations to make informed business decisions in order to manage and control communication expenses. • Accurately allocate fixed-line costs to branches, departments and individuals, and report on all facets of communication traffic through the ability to monitor voice (fixed and mobile), data (fixed and mobile), fax and SMS. Network & Application Monitoring • Deliver unprecedented network performance insight from a simple-to-use interface and gain the ability to continuously monitor end-to-end network performance in real time. • Plug-and-play installation – at any point in a network (no servers required) – and easily measure asymmetric performance in both directions of the network path. • Assess network readiness for new applications, services and infrastructure, and quickly and precisely troubleshoot network issues with actionable diagnostics. • ReportonhistoricalnetworkperformanceandSLAcompliance. CCTV Monitoring • Leverage maximum ROI from existingVoxTelecom connectivity costs and keep armed response contractors honest by monitoring service levels and response times. • Eliminate guarding-related problems, such as the high cost and intimidation of personnel, collusion by guards and ineffective patrolling. • IP interaction with the site effectively warns off intruders before break in and damage to property and the ability to remotely control of access gates, server rooms, building, lighting, etc. takes security to the next level. Ensure network performance without expensive hardware and maintenance costs Portfolio Vox Telecom - Management & Monitoring |
  39. 39. notes
  40. 40. Tel: +27 (0)87 805 0000 Fax: +27 (0)87 807 4791 info@voxtelecom.co.za www.voxtelecom.co.za Rwenzori Building, Rutherford Estate 1 Scott Street, Waverley, 2090 PO Box 369, Rivonia, 2128 South Africa For more information on complementary or alternative products visit us at voxtelecom.co.za

×