Social IntranetsSocial Intranets – Taking advantage of socialwithin your organisation.    Presented by:   Angus McDonald  ...
Meet Your Panel         Angus McDonald         Technical Director         Lee-Sia Yuen         Marketing Manager   @elcomC...
How to ask a question   @elcomCMS #elcomSocial
House keepingTweet, tweet                              #elcomSocial                              @elcomCMS     @elcomCMS #...
What is this‘social’ thing?
“Social media includes web-based and mobile based technologies which are used to turn communication into interactive dialo...
Social Intranet AKAEnterprise 2.0Collaborative IntranetDigital Workspace    @elcomCMS #elcomSocial
Why?EveryoneEmergenceEffective/EfficientEasily Adopted    @elcomCMS #elcomSocial
Really why?KnowledgeWisdomPurposeProgress   @elcomCMS #elcomSocial
“Information becomes knowledge when given context by someone, and is most truly what they know about something.”          ...
“Wisdom is the correct application of knowledge to our daily lives and work.”           Angus McDonald
Purpose
“This article underscores the practical value of harnessing stories as resources for changing, as well as understanding, e...
Progress
“Our research showed that, of all the events that have the power to excite people and engage them in their work, the singl...
How?Lots of good toolsNeed to test tools vs key qualities    @elcomCMS #elcomSocial
key socialqualities
1. It must be    usable
“Usability is a major factor in whether staff will be able (and willing) to make use of a new technology.”              Ja...
Easy for EveryoneNot just easy for dedicated authorsEasy for casual users!Easy for external stakeholders too!
2. Enablespush and pull
Problems With PushSpamming interrupts workResults in email-version-hellNew staff don’t have it    @elcomCMS #elcomSocial
Advantages of PullGet it when you want it.Get it how you want it:  –Email, RSS, Text, Website InboxGet what you want.    @...
3. Supportsemergence
emergence Used with Permission http://www.flickr.com/photos/nnova/377602152/
emergence    http://www.flickr.com/photos/nnova/377602152/
4. Plays nicely with others
Playing Nicely• LDAP/AD Integration• Single-sign On• Web Service API    @elcomCMS #elcomSocial
5. Not aproblem for IT
5
5 Social Tool Examples1.   Blogs2.   Team Rooms3.   Wikis4.   Microblogging5.   Staff Directory      @elcomCMS #elcomSocial
Blogs        1.   Usable        2.   Enables Push & Pull        3.   Supports Emergence        4.   Plays Nicely With Othe...
Team Rooms             1.   Usable             2.   Enables Push & Pull             3.   Supports Emergence             4....
Wikis        1.   Usable        2.   Enables Push & Pull        3.   Supports Emergence        4.   Plays Nicely With Othe...
Microblogging            1.   Usable            2.   Enables Push & Pull            3.   Supports Emergence            4. ...
Staff Directory              1.   Usable              2.   Enables Push & Pull              3.   Supports Emergence       ...
Questions & Answers   @elcomCMS #elcomSocial
Wrap Up - Thank You!Angus McDonaldTechnical Directorangusm@elcom.com.au02 8064 0967www.elcom.com.au    @elcomCMS #elcomSoc...
Social Intranet Webinar
Social Intranet Webinar
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Social Intranet Webinar

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What makes an intranet social? Why should you want one? How do you assess the social tools available to see which would fit your needs?

I addressed these questions in a webinar for Elcom Technology, and here are the slides from that talk.

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Social Intranet Webinar

  1. 1. Social IntranetsSocial Intranets – Taking advantage of socialwithin your organisation. Presented by: Angus McDonald Technical Director, Elcom Date: 9th May 2012 Online Webinar @elcomCMS #elcomSocial
  2. 2. Meet Your Panel Angus McDonald Technical Director Lee-Sia Yuen Marketing Manager @elcomCMS #elcomSocial
  3. 3. How to ask a question @elcomCMS #elcomSocial
  4. 4. House keepingTweet, tweet #elcomSocial @elcomCMS @elcomCMS #elcomSocial
  5. 5. What is this‘social’ thing?
  6. 6. “Social media includes web-based and mobile based technologies which are used to turn communication into interactive dialogue between organizations, communities, and individuals.” Wikipedia
  7. 7. Social Intranet AKAEnterprise 2.0Collaborative IntranetDigital Workspace @elcomCMS #elcomSocial
  8. 8. Why?EveryoneEmergenceEffective/EfficientEasily Adopted @elcomCMS #elcomSocial
  9. 9. Really why?KnowledgeWisdomPurposeProgress @elcomCMS #elcomSocial
  10. 10. “Information becomes knowledge when given context by someone, and is most truly what they know about something.” Angus McDonald
  11. 11. “Wisdom is the correct application of knowledge to our daily lives and work.” Angus McDonald
  12. 12. Purpose
  13. 13. “This article underscores the practical value of harnessing stories as resources for changing, as well as understanding, employees’ experiences.” Adam M. Grant The Significance of Task Significance
  14. 14. Progress
  15. 15. “Our research showed that, of all the events that have the power to excite people and engage them in their work, the single most important is making progress – even if that progress is a small win.” Teresa Amabile, author The Progress Principle
  16. 16. How?Lots of good toolsNeed to test tools vs key qualities @elcomCMS #elcomSocial
  17. 17. key socialqualities
  18. 18. 1. It must be usable
  19. 19. “Usability is a major factor in whether staff will be able (and willing) to make use of a new technology.” James Robertson Step Two Designs
  20. 20. Easy for EveryoneNot just easy for dedicated authorsEasy for casual users!Easy for external stakeholders too!
  21. 21. 2. Enablespush and pull
  22. 22. Problems With PushSpamming interrupts workResults in email-version-hellNew staff don’t have it @elcomCMS #elcomSocial
  23. 23. Advantages of PullGet it when you want it.Get it how you want it: –Email, RSS, Text, Website InboxGet what you want. @elcomCMS #elcomSocial
  24. 24. 3. Supportsemergence
  25. 25. emergence Used with Permission http://www.flickr.com/photos/nnova/377602152/
  26. 26. emergence http://www.flickr.com/photos/nnova/377602152/
  27. 27. 4. Plays nicely with others
  28. 28. Playing Nicely• LDAP/AD Integration• Single-sign On• Web Service API @elcomCMS #elcomSocial
  29. 29. 5. Not aproblem for IT
  30. 30. 5
  31. 31. 5 Social Tool Examples1. Blogs2. Team Rooms3. Wikis4. Microblogging5. Staff Directory @elcomCMS #elcomSocial
  32. 32. Blogs 1. Usable 2. Enables Push & Pull 3. Supports Emergence 4. Plays Nicely With Others 5. Not a Problem for IT
  33. 33. Team Rooms 1. Usable 2. Enables Push & Pull 3. Supports Emergence 4. Plays Nicely With Others 5. Not a Problem for IT
  34. 34. Wikis 1. Usable 2. Enables Push & Pull 3. Supports Emergence 4. Plays Nicely With Others 5. Not a Problem for IT
  35. 35. Microblogging 1. Usable 2. Enables Push & Pull 3. Supports Emergence 4. Plays Nicely With Others 5. Not a Problem for IT
  36. 36. Staff Directory 1. Usable 2. Enables Push & Pull 3. Supports Emergence 4. Plays Nicely With Others 5. Not a Problem for IT
  37. 37. Questions & Answers @elcomCMS #elcomSocial
  38. 38. Wrap Up - Thank You!Angus McDonaldTechnical Directorangusm@elcom.com.au02 8064 0967www.elcom.com.au @elcomCMS #elcomSocial

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