Jonathan Jones, Head of Property, Environment and Safety at Selex Galileo
SELEX Galileo - A Finmeccanica Company
SELEX Galileo - Finmeccanica Companies2This Session• Put you in my space• Take a look at our Facilities Management journey• Talk about relationships• Offer a look through the clients eyes• Share what we look for in out FM & Estates outsource provider• Answer any questions as we go along
SELEX Galileo - Finmeccanica Companies3Introductions• Me• My side of the fence• SELEX Galileo• Lineage• Products- DAS- Radar- UAV- Electro optics• Customers• The Estate• Size and dispersal• Specialities• The Client• Cost of FM failure
SELEX Galileo - Finmeccanica Companies5Our JourneyHRDistributionProviderBusinessTFM Agency TFM Self Perform What next !BundledSoft Hard Soft HardManagementManagementSoft HardManagementSoft HardScope Increase3 – 6 years 1 – 3 years 1 – 3 yearsGovernance/Strategy Management Delivery Cost Relationship
SELEX Galileo - Finmeccanica Companies6The FM verses The FM• Account ownership• KPI Focused• Asset manager• ‘Out Tasked’• Compliance• Business ownership• Output Focused• People Manager• ‘Outsourced’• Assurance
SELEX Galileo - Finmeccanica Companies7Summary• Questions:• Is the ‘FM’ name wrong?• What can we do better?• Tips from CRE• Know your customer• Get close….very close• Deliver assurance not compliance• Any Questions?