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Project Management 
Jim Hughes 
ACPM Lead Consultant (NSW) 
Planpower Pty Ltd 
Commercial in Confidence, 2005 1
WWhhaatt iiss AACCPPMM?? 
 The Australian College of Project Management is a business 
division of Planpower 
 ACPM is t...
Session 1 
Understanding PMBoK 
Planpower Pty Ltd 
Commercial in Confidence, 2005 3
Session 1: UUnnddeerrssttaannddiinngg PPMMBBooKK 
 The challenging role of project management 
 What is PMBoK, and where...
The challenging rroollee ooff pprroojjeecctt 
mmaannaaggeemmeenntt 
Planpower Pty Ltd 
Commercial in Confidence, 2005 5
What is PMBoK, aanndd wwhheerree ddiidd iitt 
ccoommee ffrroomm?? 
 PMBoK is an acronym, which stands for the Project 
Ma...
WWhhaatt iiss iitt uusseedd ffoorr?? 
 Basis for the National Competency Standards for Project 
Management 
 Basis of al...
Project mmaannaaggeemmeenntt kknnoowwlleeddggee 
aarreeaass 
Scope 
Time Cost 
Quality 
Planpower Pty Ltd 
Commercial in C...
TTrraaiinniinngg aanndd aaccccrreeddiittaattiioonn 
QPP RPM MPD 
PMP 
(40 PDUs) 
Planpower Pty Ltd 
Commercial in Confiden...
SSeessssiioonn 11:: SSuummmmaarryy 
 The Project Management Body of Knowledge (PMBoK) is the 
global reference point for ...
Session 2 
Understanding Human Aspects of 
Project Management 
Planpower Pty Ltd 
Commercial in Confidence, 2005 13
Session 2: UUnnddeerrssttaannddiinngg HHuummaann 
AAssppeeccttss ooff PPrroojjeecctt MMaannaaggeemmeenntt 
 The challenge...
The challenge ooff oorrggaanniissiinngg aanndd 
mmaannaaggiinngg pprroojjeecctt tteeaammss 11//22 
 Typical projects 
 D...
The challenge ooff oorrggaanniissiinngg aanndd 
mmaannaaggiinngg pprroojjeecctt tteeaammss 22//22 
 Typical Human Resourc...
OOvveerrccoommee tthheessee cchhaalllleennggeess 
 Being equipped to succeed 
 Appropriate project structure 
 Your wor...
EExxeerrcciissee 11 
 Pick a project. Examples include: 
 Document production: Annual Report, Tender response 
 Event m...
CCoommmmuunniiccaattiioonnss MMggtt 11//22 
Stakeholder A 
Stakeholder B 
Stakeholder 8 Stakeholder 4 
Planpower Pty Ltd 
...
EExxeerrcciissee 22 
 Bubble diagram to establish communications streams (both 
perceived and real needs) 
Planpower Pty ...
CCoommmmuunniiccaattiioonnss MMggtt 22//22 
COMMUNICATIONS MANAGEMENT MATRIX 
Legend: P = Prime responsibility 
R = Receiv...
CCoommmmuunniiccaattiioonnss MMggtt 22//22 
COMMUNICATIONS MANAGEMENT MATRIX 
Legend: P = Prime responsibility 
R = Receiv...
EExxeerrcciissee 33 
 Communications matrix 
 Addressing communications needs 
 Ratio of 1 communications mechanism to ...
SSttaakkeehhoollddeerr MMggtt 11//22 
Identifying Stakeholders 
Category or Name Effected BY the 
Project: L/M/H 
Effect O...
SSttaakkeehhoollddeerr MMggtt 11//22 
Identifying Stakeholders 
Category or Name Effected BY the 
Project: L/M/H 
Effect O...
SSttaakkeehhoollddeerr MMggtt 22//22 
Initiation Planning Execution Closure 
Critical 
High 
Medium 
Low 
© Copyright ACPM...
EExxeerrcciissee 44 
 Stakeholder analysis 
Planpower Pty Ltd 
Commercial in Confidence, 2005 28
Alternative ssttyylleess ooff ppeeooppllee 
mmaannaaggeemmeenntt 11//33 
 Qualities approach 
 John Maxwell 
 Position:...
Alternative ssttyylleess ooff ppeeooppllee 
mmaannaaggeemmeenntt 22//33 
 Situational approach 
 Your style of managemen...
PPrroobblleemmss aanndd ppiittffaallllss 
 Information validation 
 Bubble diagram 
 Yes means No 
 Stakeholder manage...
SSeessssiioonn 22:: SSuummmmaarryy 
 The challenge of organising and managing project teams 
 Appropriate team structure...
MMoorree IInnffoorrmmaattiioonn 
 Australian College of Project Management 
 www.projectmanagement.edu.au 
 Planpower 
...
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Project Management

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Introduction to Project Management

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Project Management

  1. 1. Project Management Jim Hughes ACPM Lead Consultant (NSW) Planpower Pty Ltd Commercial in Confidence, 2005 1
  2. 2. WWhhaatt iiss AACCPPMM??  The Australian College of Project Management is a business division of Planpower  ACPM is the largest project management RTO in Australasia, delivering training and accreditation to all vocational levels  www.projectmanagement.edu.au  Planpower is the pre-eminent provider of project management products and services in Australia  Planpower provides project management consultancy, and other Business Services training  www.planpower.com.au Planpower Pty Ltd Commercial in Confidence, 2005 2
  3. 3. Session 1 Understanding PMBoK Planpower Pty Ltd Commercial in Confidence, 2005 3
  4. 4. Session 1: UUnnddeerrssttaannddiinngg PPMMBBooKK  The challenging role of project management  What is PMBoK, and where did it come from?  What is it used for?  Project management knowledge areas  Training and accreditation pathways Planpower Pty Ltd Commercial in Confidence, 2005 4
  5. 5. The challenging rroollee ooff pprroojjeecctt mmaannaaggeemmeenntt Planpower Pty Ltd Commercial in Confidence, 2005 5
  6. 6. What is PMBoK, aanndd wwhheerree ddiidd iitt ccoommee ffrroomm??  PMBoK is an acronym, which stands for the Project Management Body of Knowledge  It is the global reference point for project management, across all industries  It is authored by the Project Management Institute  www.pmi.org  www.aipm.com.au Planpower Pty Ltd Commercial in Confidence, 2005 6
  7. 7. WWhhaatt iiss iitt uusseedd ffoorr??  Basis for the National Competency Standards for Project Management  Basis of all Award training in Australia, Asia and America  Provides a project management methodology for companies and individuals Planpower Pty Ltd Commercial in Confidence, 2005 9
  8. 8. Project mmaannaaggeemmeenntt kknnoowwlleeddggee aarreeaass Scope Time Cost Quality Planpower Pty Ltd Commercial in Confidence, 2005 10 Risk INTEGRATION HR Communications Contracts/ Procurement
  9. 9. TTrraaiinniinngg aanndd aaccccrreeddiittaattiioonn QPP RPM MPD PMP (40 PDUs) Planpower Pty Ltd Commercial in Confidence, 2005 11 PMP (80 PDUs) PMP (150 PDUs) Best Practice in Project Management Certificate IV in Project Management Diploma of Project Management Advanced Diploma of Project Management
  10. 10. SSeessssiioonn 11:: SSuummmmaarryy  The Project Management Body of Knowledge (PMBoK) is the global reference point for managing projects  PMBoK addresses the nine knowledge areas of project management  PMBoK is the basis for all Award courses in Australia and America  Award courses and industry recognition Planpower Pty Ltd Commercial in Confidence, 2005 12
  11. 11. Session 2 Understanding Human Aspects of Project Management Planpower Pty Ltd Commercial in Confidence, 2005 13
  12. 12. Session 2: UUnnddeerrssttaannddiinngg HHuummaann AAssppeeccttss ooff PPrroojjeecctt MMaannaaggeemmeenntt  The challenge of organising and managing project teams  Alternative styles of people management  Problems and pitfalls that need to be monitored Planpower Pty Ltd Commercial in Confidence, 2005 14
  13. 13. The challenge ooff oorrggaanniissiinngg aanndd mmaannaaggiinngg pprroojjeecctt tteeaammss 11//22  Typical projects  Document production: Annual Report, Tender response  Event management: Conference, management off-site  Internal communication: Change in policy / procedure / compliance, strategic initiative  Organisational: Training / induction programs, staff relocation, etc Planpower Pty Ltd Commercial in Confidence, 2005 15
  14. 14. The challenge ooff oorrggaanniissiinngg aanndd mmaannaaggiinngg pprroojjeecctt tteeaammss 22//22  Typical Human Resource challenges  Being equipped to succeed  Your workload  Team member engagement Planpower Pty Ltd Commercial in Confidence, 2005 16
  15. 15. OOvveerrccoommee tthheessee cchhaalllleennggeess  Being equipped to succeed  Appropriate project structure  Your workload  Communications management  Team member engagement  Stakeholder management Planpower Pty Ltd Commercial in Confidence, 2005 17
  16. 16. EExxeerrcciissee 11  Pick a project. Examples include:  Document production: Annual Report, Tender response  Event management: Conference, management off-site  Internal communication: Change in policy / procedure / compliance, strategic initiative  Organisational: Training/induction programs, staff relocation, etc  What do you need to equip you to succeed? Planpower Pty Ltd Commercial in Confidence, 2005 19
  17. 17. CCoommmmuunniiccaattiioonnss MMggtt 11//22 Stakeholder A Stakeholder B Stakeholder 8 Stakeholder 4 Planpower Pty Ltd Commercial in Confidence, 2005 20 Stakeholder E Stakeholder C Stakeholder D 1 Input 2 Informed 3 Inconse-quential 4 Block Exec PA Stakeholder 1 Stakeholder 2 Stakeholder 3 Stakeholder 7 Stakeholder 6 Stakeholder 5
  18. 18. EExxeerrcciissee 22  Bubble diagram to establish communications streams (both perceived and real needs) Planpower Pty Ltd Commercial in Confidence, 2005 21
  19. 19. CCoommmmuunniiccaattiioonnss MMggtt 22//22 COMMUNICATIONS MANAGEMENT MATRIX Legend: P = Prime responsibility R = Receives Minutes/Report M = Prepares Meeting Minutes A = Approval required C = To be consulted prior to Meeting or Report development Group: WBS Individual: Task Planpower Pty Ltd Commercial in Confidence, 2005 22
  20. 20. CCoommmmuunniiccaattiioonnss MMggtt 22//22 COMMUNICATIONS MANAGEMENT MATRIX Legend: P = Prime responsibility R = Receives Minutes/Report M = Prepares Meeting Minutes A = Approval required C = To be consulted prior to Meeting or Report development Group: Management Business Unit A Business Unit B WBS Individual: Task 1 2 3 3 PA 1 2 3 4 1 2 3 4 Weekly Report P C C A A C C Planpower Pty Ltd Commercial in Confidence, 2005 23
  21. 21. EExxeerrcciissee 33  Communications matrix  Addressing communications needs  Ratio of 1 communications mechanism to three needs Planpower Pty Ltd Commercial in Confidence, 2005 24
  22. 22. SSttaakkeehhoollddeerr MMggtt 11//22 Identifying Stakeholders Category or Name Effected BY the Project: L/M/H Effect ON the Project: L/M/H/C Planpower Pty Ltd Commercial in Confidence, 2005 25 Interest
  23. 23. SSttaakkeehhoollddeerr MMggtt 11//22 Identifying Stakeholders Category or Name Effected BY the Project: L/M/H Effect ON the Project: L/M/H/C Planpower Pty Ltd Commercial in Confidence, 2005 26 Interest CEO C Project Sponsor BU Managers H Implement new policy
  24. 24. SSttaakkeehhoollddeerr MMggtt 22//22 Initiation Planning Execution Closure Critical High Medium Low © Copyright ACPM/Planpower 2005-v1.0 Page 1 of 3 Planpower Pty Ltd Commercial in Confidence, 2005 27
  25. 25. EExxeerrcciissee 44  Stakeholder analysis Planpower Pty Ltd Commercial in Confidence, 2005 28
  26. 26. Alternative ssttyylleess ooff ppeeooppllee mmaannaaggeemmeenntt 11//33  Qualities approach  John Maxwell  Position: I have no choice, you’re the boss  Permission: I like you, so I’ll pitch in and help  Production: You’ve sold me the vision, I want to be a part of it  People development: I respect you and want to learn from you  Personhood: You are an icon, everyone knows what a fabulous person you are to work with Planpower Pty Ltd Commercial in Confidence, 2005 29
  27. 27. Alternative ssttyylleess ooff ppeeooppllee mmaannaaggeemmeenntt 22//33  Situational approach  Your style of management is largely dependent upon the maturity and motivation of the team members  From macro to micro managing  Functional approach addressing the needs of the  Task: What, when, to what standard  Individual: WIIFM, enablement, frustration  Group: Cohesiveness, interdependence, recognition Planpower Pty Ltd Commercial in Confidence, 2005 30
  28. 28. PPrroobblleemmss aanndd ppiittffaallllss  Information validation  Bubble diagram  Yes means No  Stakeholder management  Lack of ownership  Publish the Communications Matrix  Produce a white elephant  Ensure every communications mechanism has an Approval Planpower Pty Ltd Commercial in Confidence, 2005 31
  29. 29. SSeessssiioonn 22:: SSuummmmaarryy  The challenge of organising and managing project teams  Appropriate team structure, Communications management, Stakeholder management  Alternative styles of people management  Qualities, Situational, Functional  Common pitfalls  Information validation: Bubble diagram  Yes means No: Stakeholder management  Lack of ownership: Communications matrix  White elephant: Approval points Planpower Pty Ltd Commercial in Confidence, 2005 32
  30. 30. MMoorree IInnffoorrmmaattiioonn  Australian College of Project Management  www.projectmanagement.edu.au  Planpower  www.planpower.com.au  Jim Hughes  Lead Consultant (NSW)  0412 086 196  jim.hughes@planpower.com.au Planpower Pty Ltd Commercial in Confidence, 2005 33

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