Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Outsourcing human resources

529 views

Published on

Outsourcing human resources - The last craft

Published in: Business
  • Be the first to comment

Outsourcing human resources

  1. 1. OUTSOURCING HUMAN RESOURCES “The Last Craft”
  2. 2. Why this new phenomenon? Why is HR the “last craft” Outsourcing HR since the 70’s Revisited with organisational restructures “Core business” arguments
  3. 3. Common inclusions Payroll, recruitment, legal representation, occupational health services, HRIS, psychometric testing, learning & development activities, employee assistance programs, superannuation etc…
  4. 4. Not-So-Common inclusions HR Strategy & design work HR Audits and due diligence Complete HR infrastructure
  5. 5. Why bother? Access to better practices Access to better research Access to better resources Price, profit and expenses Culture
  6. 6. How do you outsource HR? Determine what is and isn’t acceptable (both current and future) Set goals and benchmarks Evaluate providers
  7. 7. Determine what is and isn’t acceptable? Current state of HR in the business Desired services Determining what is in scope Metrics Outcomes (financial and other)
  8. 8. Outsource Company credentials Track record Referees Research Infrastructure Licences and insurance
  9. 9. Tenders Simplicity Identical information Service level agreements
  10. 10. Communications Strategy Variable audiences Reasoning Timing Transition Expectations of everyone affected
  11. 11. Building the “new” HR relationship Personable Reliable Expert Advanced
  12. 12. Building the “new” HR relationship The responsibility of the provider The responsibility of the company The responsibility of the line manager
  13. 13. What does success look like? To the provider To the company To line manager
  14. 14. What if it goes wrong? Service level agreements Insourcing Changing providers
  15. 15. The future of HR Outsourcing Gradual acceptance Increased elements in scope Globalisation spread of concept
  16. 16. Thank you

×