©2014 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or re...
2©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
How do you leverage this?
“
As of 9/30/2...
3©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
… into growth in the non-real estate com...
4©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
KEEP
CALM
IT’S NOT
ROCKET
SCIENCE
5©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
How do you make it happen AND be success...
6©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Hire an experienced commercial lending t...
7©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Use your experienced commercial lending ...
8©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Core system needs to be able
to support ...
9©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Is your credit union willing to do what ...
10©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
For additional information, please cont...
11©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Visit the Experian Expert Bar to learn ...
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Vision 2014: The New Frontier Credit Unions Expanding in Commercial Lending Territory

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As credit unions expand further into commercial lending, how do they successfully compete with traditional banks? Where can the credit union make its mark and grow?

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Vision 2014: The New Frontier Credit Unions Expanding in Commercial Lending Territory

  1. 1. ©2014 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian. Experian Public. The new(er) frontier – credit unions expanding in commercial lending territory Stephanie L. Butler Experian #vision2014
  2. 2. 2©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. How do you leverage this? “ As of 9/30/2013, there were 6,620 federally-insured credit unions in the U.S. with an American Customer Satisfaction Index (ACSI) rating of 85 – compared to a bank rating of 78. And, this rating continues to improve for credit unions – at three times higher rate than banks. ”— CUNA News Now, 12/11/2013 85
  3. 3. 3©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. … into growth in the non-real estate commercial loan arena? Use the positiveperception
  4. 4. 4©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. KEEP CALM IT’S NOT ROCKET SCIENCE
  5. 5. 5©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. How do you make it happen AND be successful? RIGHT people RIGHT process RIGHT technology
  6. 6. 6©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Hire an experienced commercial lending team  Chief loan officer  Lenders  Credit  Operations manager  Documentation manager Right people
  7. 7. 7©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Use your experienced commercial lending team to create the right processes  Start with a clean slate! ► Don’t try to recycle consumer / residential real estate processes and use them for commercial lending ► It won’t work Right process
  8. 8. 8©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Core system needs to be able to support commercial loans AND deposits  ACH  Remote deposit capture  Line advances  Sweep accounts Loan origination  How will you approve / underwrite commercial loans  Documentation Right technology
  9. 9. 9©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Is your credit union willing to do what it takes to succeed in the commercial lending arena?  Invest in the right people  Invest in the right processes  Invest in the right technology Willing? Take your relationship view to the next level
  10. 10. 10©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. For additional information, please contact: Stephanie.Butler@experian.com | @ExpCUInsights Hear the latest from Vision 2014 in the Daily Roundup: www.experian.com/vision/blog @ExperianVision | #vision2014 Follow us on Twitter
  11. 11. 11©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Visit the Experian Expert Bar to learn more about the topics and products covered in this presentation.

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