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Exigent - Introduction to legal services

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Exigent Group Limited (established in 2003) is a global legal services outsourcing organisation, providing advice on and delivering a range of legal services and business analytics to reduce risk, increase compliance and drive process and cost efficiencies for its clients in the US, Canada, UK, Australia and South Africa. With the 2013 acquisition of the India based legal technology specialist mLegal, Exigent has become a 400+ member strong global workforce comprising consultants, business analysts, lawyers, software developers and multi-skilled business professionals. Exigent currently has three delivery centers in Bangalore, Cape Town and Perth.

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Exigent - Introduction to legal services

  1. 1. AN INTRODUCTION TO EXIGENT LEGAL SERVICES
  2. 2. 2 EXIGENT AN OVERVIEW • Commercial support • Litigation and claims support • IP support • Knowledge management • Managed review • Research • Foreign language support • Company secretarial ADVISORY SERVICES SHARED SERVICES WHAT WE DO WHERE WE ARE WHO WE ARE LEGAL SERVICES • Business transformation • Process development (LPI) • Change management • Legal support • Document services • Secretarial support • HR and finance support • Creative support • BD and marketing support • IT TECHNOLOGY • Chameleon iCLM • Docukode • Exego ECA • Exego Review • Orwell Compliance We have established teams in strategic locations to help clients optimise business performance • Project management and consultancy team members based in India, UK, USA, Australia, South Africa and Canada • Secure delivery centres in Ireland, South Africa, India and Australia Our highly skilled teams have both the technical knowledge and soft skills to ensure cultural compatibility and trust when working on critical matters. • A 400+ strong team comprising lawyers, paralegals and document specialists • Multi-jurisdiction experience: Australia, England & Wales, USA, South Africa, India, Uruguay and Spain • Client-dedicated service teams that feel like in-house staff, trained to undertake your work • Exigent has achieved industry recognition, demonstrated by the NOA awarding Exigent “Outsourcing Operation of the Year” for three years running Exigent is a leading provider of innovative business solutions for the legal sector. With over 10 years’ experience and a client portfolio including some of the UK, Australia, Canada, USA and South Africa’s leading law firms and corporates, we have developed expertise in delivering a broad range of high quality, cost-effective legal services.
  3. 3. 3 With delivery centres in Australia, India and South Africa, Exigent has a cultural affinity with commonwealth countries. Shared legal background and language compatibility ensures optimal integration with your teams. OUR CULTURE Exigent’s policy is to engage the technology staff at our clients to share key knowledge and continuously evolve internal operational procedures which allow seamless integration with Exigent’s digital fabric. OUR TECHNOLOGY Using lean delivery principles and incorporating the latest technologies, we design and deliver efficient processes in accordance with our client’s unique needs. OUR PROCESSES Flexible resource pool comprising multi-skilled core teams and a database of contract lawyers and paralegals. Lawyers range from 1-10 year qualified, have qualifications in multiple jurisdictions and have multiple language capabilities. OUR PEOPLE With capacity to deliver from either of our offshore centres in South Africa, India or Western Australia, the Exigent service can be onshore, offshore or a mixture of both. Flexible teams provide 24/5 support to clients across multiple time zones. OUR LOCATIONS AND DELIVERY We partner with our clients to deliver optimal results. Our focus is on efficiency, innovation and continuous improvement. OUR APPROACH EXIGENT KEY DIFFERENTIATORS “Partnership is often an ill-defined concept – our view is that the foundation of our success with our clients is trust in each other’s abilities to deliver regardless of the challenges.” David Holme, CEO
  4. 4. 4 EXIGENT SERVICES COMMERCIAL SUPPORT • Contract review, drafting and management • Playbook creation • Due diligence LITIGATION SUPPORT • Document review/e-discovery support • Document scanning, coding, culling, and hosting (in partnership with global partners) • Early case assessment • Chronologies • Production support IP SUPPORT • Registrations • Portfolio management • Enforcements and collections TRANSACTION SUPPORT • Assisting in the negotiation and drafting of contracts • Legal due diligence • Set up and administration of VDR RESEARCH AND KNOWLEDGE MANAGEMENT • Legal research • Business intelligence • Company profiles • Market and industry updates/horizon watching • Closing books/metadata tagging support • Blog writing • AGM and transcription summaries • Precedent development and monitoring • Policy review and drafting • E-bundling ADVISORY • Lean Six Sigma consulting • Restructuring advising • Process mapping • Process improvement • Business analytics IMMIGRATION CASE PROCESSING SUPPORT • Drafting of visas: H, L, K and Green Cards • Research on immigration laws • Specialised support in I-9 audits and compliance CLAIMS AND RECOVERIES • PI claims handling • Early case assessments • Recoveries • Medical record summaries/chronologies • Deposition analysis and summaries • Demand letters • Complaints • Pro-forma/standard documents • Case intakes • Privilege log and redacting • Drafting discovery documents • Verdict search • Drafting trial/mediation briefs FIRST DRAFT SERVICES • Motions • Pleadings • Position statements • Case summaries/blogs Legally qualified LSO advisers in the Exigent legal team have significant experience working in partnership with general counsels, department heads and fee earners to map legal processes which accurately reflect companies’ existing and proven working practices. This consultative approach has proved extremely successful, enabling law firms to retain their brand identity (which differentiates them from their peers), and company legal teams to retain the support of commercial colleagues, whilst exploring the possibilities of LSO. Exigent distinguishes itself from the broader LSO market by offering entirely bespoke solutions for legal sector clients.
  5. 5. 5 EXIGENT OUR TEAM WIDE RANGE OF QUALIFICATION LEVELS TO ENSURE EFFICIENT DELIVERY Law graduates from leading universities Lawyers with 1 to 20 years of post-qualification experience QUALIFICATIONS IN MULTIPLE JURISDICTIONS South Africa England and Wales Australia New Zealand Canada Uruguay DIVERSE SKILLS AND EXPERIENCE Client relationship managementProject management Lean delivery (Six Sigma) Multiple legal disciplines MULTIPLE LANGUAGE CAPABILITY English French German Spanish I would like to start by thanking you and your team for all of your work in respect of the project. We were very pleased with both the selection of the team and the quality of the work produced. One team member in particular has produced some excellent added value having suggested some alternative websites and workarounds for the process. An excellent result and great to work with you again. We look forward to the next project. ~ Partner and Head of Professional Negligence, UK national law firm Italian Dutch Portuguese Exigent’s legal team comprises qualified lawyers (1 – 5 year PQE) and law graduates with experience in the efficient delivery of legal processes. “ “
  6. 6. 6 EXIGENT RESOURCE MODELS Added value • Joint recruitment • Integration with client organisation; assimilation with client culture and values • Comprehensive understanding of client systems and approach • Consistent approach • Multi-skilled, multi-level team for efficient resourcing Dedicated Client Teams Added value • Practice area expertise • Continuity of service • Guaranteed chargeable hours • Scalability • Flexibility Practice Area Specific Teams Our lawyers are recruited for their legal expertise, business acumen and their interest and enthusiasm for the LSO industry. Our lawyers are recruited for their legal expertise, business acumen and their interest and enthusiasm for the LSO industry. Trained in lean delivery methodology and knowledgeable about legal market (and corporate sector) trends, they facilitate efficient delivery and continuous innovation. CORE TEAMS Added value • Experienced candidates – the majority of our candidates have worked on previous projects and are familiar with relevant legal concepts and technologies • Scalability – our database allows us to increase team size with minimal lead time. Recruitment of experienced candidates eases their integration into the project team • Flexibility – our project teams can be structured to support clients in multiple time zones Dedicated Client Teams We maintain a database of c.200 interviewed and tested candidates. Project teams are selected in accordance with the nature and complexity of the project and following extensive background and conflict checks. A number of our project team members have been recruited into our core team. PROJECT TEAMS
  7. 7. 7 EXIGENT RESOURCE MODELS Added value • Joint recruitment • Integration with client organisation; assimilation with client culture and values • Comprehensive understanding of client systems and approach • Consistent approach • Multi-skilled, multi-level team for efficient resourcing Dedicated Client Teams Added value • Practice area expertise • Continuity of service • Guaranteed chargeable hours • Scalability • Flexibility Practice Area Specific Teams Our lawyers are recruited for their legal expertise, business acumen and their interest and enthusiasm for the LSO industry. Our lawyers are recruited for their legal expertise, business acumen and their interest and enthusiasm for the LSO industry. Trained in lean delivery methodology and knowledgeable about legal market (and corporate sector) trends, they facilitate efficient delivery and continuous innovation. CORE TEAMS Added value • Experienced candidates – the majority of our candidates have worked on previous projects and are familiar with relevant legal concepts and technologies • Scalability – our database allows us to increase team size with minimal lead time. Recruitment of experienced candidates eases their integration into the project team • Flexibility – our project teams can be structured to support clients in multiple time zones Dedicated Client Teams We maintain a database of c.200 interviewed and tested candidates. Project teams are selected in accordance with the nature and complexity of the project and following extensive background and conflict checks. A number of our project team members have been recruited into our core team. PROJECT TEAMS
  8. 8. 8 The Commercial Support team is experienced in working with contract managers and lawyers across the globe. The team is flexible in its working methodology and has recently added foreign language capability to our offering. • Negotiation support for contract managers • Development of playbooks and processes • Contract drafting • Risk management and reporting • Data room document review • Summaries • Issue identification • Post-completion action list • Executive summary and DD report EXIGENT COMMERCIAL SUPPORT Exigent’s Commercial Support service (including commercial, procurement, property, employment, IT, IP, oil & gas and mining industry agreements) has seen rapid growth in the last two years, mirroring the growth in popularity in LSO generally, but also largely due to an increased level of confidence in relationships with existing clients. Contract Management Contract Review Due Diligence OVERVIEW Risk Review for a recruitment company listed on the London Stock Exchange with 2,213 employees and revenue of £577.5 million. In eight months, Exigent processed a total of 346 contracts in 1047.9 hours and introduced foreign language review capability into its offering. EXPERIENCE 1 Contract Review and Drafting for large oilfield company listed on the New York, Euronext Paris, Euronext Amsterdam, London and the SWX Swiss stock exchanges, with over 113,000 employees who are stationed in 85 countries. Exigent has processed 151 contracts spanning across several of the client’s business streams. 2 Due Diligence for a UK national law firm. Exigent commenced the review and, together with the client, co-developed a reporting checklist specific to the needs of the client and populated an executive summary detailing issues that needed to be raised with the end-client prior to completing the transaction. 3
  9. 9. 9 Chameleon, Exigent's market leading intelligence driven contract lifecycle management solution leverages the power of human intelligence with and the adaptability our technology to remove the effort and risk from contract lifecycle management. The system includes a pre-execution and a post-execution module and is highly adaptable to specific business requirements (we have detailed this elsewhere in our response). We offer our cloud-based technology as software or as a fully managed service. Automated drafting can dramatically reduce turnaround times; the centralised management and reporting of contracts generates significant savings and increased compliance. • 1 – 10 years PQE • Multijurisdictional qualifications and work experience • Multi-language capability • Proprietary intelligence-driven contract lifecycle management platform • Bespoke processes and playbooks EXIGENT COMMERCIAL SUPPORT An intelligence-driven contract management solution OUR END-TO-END CONTRACT MANAGEMENT SOLUTION Exigent's commercial team has extensive experience in providing efficient and dedicated support to in-house legal teams. The team members' qualifications range from 1 to 10 years PQE and they are qualified in multiple jurisdictions, including Australia, New Zealand, England and Wales, the United States, South America and South Africa. In addition our foreign language capability includes French, German, Spanish, Dutch and Italian. Our team works with a variety of commercial agreements including supply chain, franchise, NDA, IP, IT vendor agreements, outsourcing agreements, property agreements and commercial leases, logistics, recruitment, joint ventures and agency agreements. We work with our clients to develop templates and playbooks in order to increase efficiency, consistency, knowledge-sharing and continuity. • Intelligence-based contract-drafting • Contract review • Contract lifecycle management KEY DIFFERENTIATORS
  10. 10. 10 Our involvement extends from consultation and the data collection, preservation and processing stage, through to in-depth second-level document review and analysis in discovery proceedings and/or regulatory investigations. In addition, we support law firms’ and corporates’ internal document management projects. Our Litigation Support team’s key differentiators include access to high-quality candidates with extensive experience, a robust, statistics-based QA methodology and project processes based on lean delivery principles. CLIENT: Top 20 ranked UK-based international law firm SECTOR: Commercial dispute DOC COUNT: 7,110 COMMENT: Urgency observed: 4-day turnaround. CLIENT: Top 20 ranked UK-based international law firm SECTOR: Oil & Gas DOC COUNT: 876,887 COMMENT: Global project: US service provider, UK end-client. CLIENT: Top 20 ranked UK-based international law firm SECTOR: Pensions DOC COUNT: 194,829 COMMENT: Scalability: 50% of review team terminated halfway through project to save client costs. CLIENT: Globally ranked in the top 50 for revenue, and 9th largest firm in the UK SECTOR: Oil & Gas DOC COUNT: 540,000 COMMENT: Highly complex review material and legal issues. Review team had to study further and took a test at beginning of project to ensure understanding. EXIGENT LITIGATION SUPPORT DOCUMENT REVIEW: Exigent works alongside several law firms and document review platform vendors globally delivering seamless litigation and document review support to in-house teams. TRACK RECORD
  11. 11. 11 you could partner with an organization that understands the challenges you face and how to solve them? Australia +61 8 9591 3866 +61 2 9884 7775 South Africa +27 21 421 6891 UK +44 207 578 9350 USA +1 213 394 5527 +1 877 725 3630 India +91 806 717 1700 Canada +1 416 915 4161 EXIGENT CONTACT US For more information We can help. Come and talk to us.

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