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1) Why Customer Service is your secret weapon as a marketer.
2) How to create a customer service team that will increase sales in the front end and the back end.
3) How to create a foot-in-the-door offer to get clients in the door.
4) How to cross-sell across your customer base to make sure they have what they need.
5) How to solve your customer’s biggest problems with a back-end offer.