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Balanced Scorecard system: Strategy Map

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Balanced Scorecard system: Strategy Map

  1. 1. Performance management <ul><li>Balanced scorecard system: </li></ul><ul><li>Strategy Map </li></ul>
  2. 2. Key questions <ul><li>How can you understand what’s happening in your organization? </li></ul><ul><li>How can you make sure that your system is optimized for results? </li></ul><ul><li>How can you evaluate the progress of your organisation? </li></ul>
  3. 3. Balanced Scorecard System <ul><li>a method for monitoring whether a company is meeting or will meet its strategic objectives, which takes a company’s objectives and splits them between 4 equally important perspectives </li></ul>
  4. 4. Private sector
  5. 5. <ul><li>The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of 21st century nonprofit and public organizations </li></ul>
  6. 6. Public sector
  7. 7. Strategy Map… <ul><li>… illustrates how employee’s job contributes to the success of the organization </li></ul><ul><li>… shifts focus from performance as an annual event and sets it as an ongoing process </li></ul><ul><li>… helps to monitor the progress of the organisation though the use of objectives, standards, and performance metrics </li></ul>
  8. 8. Sources <ul><li>Robert S. Kaplan, David P. Norton The balanced scorecard: translating strategy into action, Harvard Business Press, 1996 </li></ul><ul><li>Kaplan, Norton Using the balanced scorecard as a ​strategic management system, Harvard Business Review, 1996 </li></ul>

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