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What to say:
“We’re an independent
research group, we did not
“We’re testing this
design the system, say
system and not YOU so
whatever you want.”
there are no wrong
answers.”

“Think aloud during
the session so we can
understand what you “You may have
are thinking.” questions, and I may or
may not be able to
answer.
Do you any
questions before
we start?”

Published in: Technology

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